Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
09/18/2012
 Tl- the contact owns a 2012 ford explorer. the contact stated that while traveling 40 mph, the brakes, traction control and power steering assist failed. the vehicle was moved to the shoulder to be restarted and it began to function normally. the vehicle was driven to the dealer where the failure could not be replicated. the vehicle was not repaired. the contact stated that the failure recurred intermittently. the manufacturer was not contacted about the failure. the failure mileage was unavailable. kmj
09/18/2012
 Tl- the contact owns a 2012 ford explorer. the contact stated that while traveling 40 mph, the brakes, traction control, and power steering failed. the vehicle was moved to the shoulder to restart vehicle where it began to function normally. the vehicle was driven to the dealer where the failure could not be replicated. the vehicle was not repaired. the contact stated that the failure recurred intermittently. the manufacturer was not contacted about the failure. the failure mileage was unavailable. mh
07/01/201260
 Tl* the contact owns a 2012 ford escape. the contact stated that while driving approximately 20 mph, the brake pedal was engaged and the pedal abruptly extended partially to the floor for a brief moment. the contact was able to continue driving as normal. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 60.