Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/18/2012 | |||
| Tl- the contact owns a 2012 ford explorer. the contact stated that while traveling 40 mph, the brakes, traction control and power steering assist failed. the vehicle was moved to the shoulder to be restarted and it began to function normally. the vehicle was driven to the dealer where the failure could not be replicated. the vehicle was not repaired. the contact stated that the failure recurred intermittently. the manufacturer was not contacted about the failure. the failure mileage was unavailable. kmj | |||
| 09/18/2012 | |||
| Tl- the contact owns a 2012 ford explorer. the contact stated that while traveling 40 mph, the brakes, traction control, and power steering failed. the vehicle was moved to the shoulder to restart vehicle where it began to function normally. the vehicle was driven to the dealer where the failure could not be replicated. the vehicle was not repaired. the contact stated that the failure recurred intermittently. the manufacturer was not contacted about the failure. the failure mileage was unavailable. mh | |||
| 04/08/2012 | 468 | ||
| Tl-the contact owns a 2012 ford escape. the contact stated that the power steering stopped functioning while driving 25 mph and the steering wheel was difficult to maneuver. the vehicle was taken to the dealer, who diagnosed that the steering column was defective and needed to be replaced. the manufacturer was made aware of the failure and stated that they would contact him at a later date. the vehicle was not repaired. the failure and current mileages were 468. sm. | |||
| 04/08/2012 | 468 | ||
| Tl- the contact owns a 2012 ford escape. the contact stated that while driving 25 mph that the power steering stop working making it hard to steer. the vehicle was taken to the dealer, who diagnosed that the steering column was defective and needed to replaced. the manufacturer was made aware of the failure who stated that they would contact him back at a later date. the vehicle was not repaired. the failure and current mileage was 468. pm | |||