Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 03/15/2013 | 15371 | ||
| Tl- the contact owns a 2012 ford escape. the contact stated that while driving 20 mph and decelerating, the vehicle suddenly stalled. the vehicle was restarted and resumed normal function. the vehicle was taken to the dealer where it was found that the throttle body had failed. the vehicle was repaired but the failure recurred. the manufacturer was contacted about the failure. the failure and current mileage was 15,371. mh | |||
| 10/17/2012 | 4900 | ||
| Tl* the contact owns a 2012 ford escape. the contact stated that while driving 25 mph, the vehicle became unresponsive to acceleration attempts however, the engine rpms increased. there was a twenty second delay in vehicle response. the failure recurred numerous times. the vehicle was taken to a dealer for diagnostic testing on four different occasions and each time the contact was told that the failure could not be replicated. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure mileage was 4,900 and the current mileage was 9,900. | |||
| 10/17/2012 | 4900 | ||
| Tl- the contact owns a 2012 ford escape. the contact stated that while driving 25 mph, the vehicle became unresponsive to acceleration attempts however, the engine rpms increased. there was a twenty second delay in vehicle response. the failure recurred numerous times. the vehicle was taken to a dealer for diagnostic testing on four different occasions and each time the contact was told that the failure could not be replicated. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure mileage was 4,900 and the current mileage was 9,900. kmj | |||
| 04/02/2012 | 5 | ||
| Tl* the contact owns a 2012 ford escape. the contact stated that when depressing the brake and accelerator pedal simultaneously, the vehicle would engage in limp mode and the engine would hesitate. the vehicle was taken to the dealer and they advised him that there was a switch that would cause the vehicle to hesitate to prevent erroneous acceleration. the vehicle was not repaired. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 5. the current mileage was approximately 7,000. the vin was unavailable. | |||
| 10/17/2012 | 4900 | ||
| Tl- the contact owns a 2012 ford escape. the contact stated while driving 25 mph she attempted accelerate but the vehicle would not increase in speed although the rpm gauge showed high activity. after twenty seconds the vehicle began to accelerate. the failure recurred at 55 mph. the failure had recurred numerous times. the vehicle was taken to a dealer for diagnosis on four different occasions and each time was told the failure could not be replicated. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure mileage was 4,900 and the current mileage was 9,900. dt | |||
| 04/02/2012 | 5 | ||
| Tl-the contact owns a 2012 ford escape. the contact stated that when depressing the brake and accelerator pedal simultaneously, the vehicle would engage in limp mode and the engine would hesitate. the vehicle was taken to the dealer and they advised him that there was a switch that would cause the vehicle to hesitate to prevent erroneous acceleration. the vehicle was not repaired. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 5. the current mileage was approximately 7,000. the vin was unavailable. kmj | |||
| 09/25/2012 | |||
| When driving (approx 30 mph), my vehicle suddenly lost acceleration. i coasted into a parking lot. turned off vehicle and waited a moment. i then attempted to turn the vehicle back on and it started. i was able to drive to my local ford dealer for repair. today, nearly 3 months to the date later, i had the same problem. i was stopped at a light and was unable to accelerate when the light changed. turning the vehicle off and turning it back on allowed me to get home. | |||
| 08/06/2012 | 77 | ||
| Tl-the contact owns a 2012 ford escape. while driving approximately 10 mph, there was an unexpected hesitation as the vehicle began to surge forward. the failure recurred intermittently. the vehicle was taken to an authorized dealer for diagnosis however, the technician was unable to duplicate the malfunction. the manufacturer was notified of the problem. the approximate failure mileage was 77. kmj | |||
| 08/06/2012 | 77 | ||
| Tl-the contact owns a 2012 ford escape. while driving approximately 10 mph, there was an unexpected hesitation and the the vehicle began to surge forward. the failure occurred intermittently every since the vehicle had been purchased. the vehicle was taken to an authorized dealer for diagnosis. the technician was unable to duplicate the malfunction. the manufacturer was notified of the problem. the approximate failure mileage was 77. js | |||
| 06/13/2012 | 125 | ||
| Tl* the contact owns a 2012 ford escape. the contact stated that when trying to accelerate, the vehicle would hesitate and lunge forward at high speeds. the vehicle was taken to a dealer for diagnosis. the technician advised the contact that the vehicle was working as normal and that he would have to accumulate approximately 2,000 miles on the vehicle for the lunging failure to stop. the manufacturer was not contacted. the failure mileage was approximately 125 and the current mileage was approximately 700. | |||
| 06/13/2012 | 125 | ||
| Tl-the contact owns a 2012 ford escape. the contact stated that when trying to accelerate, the vehicle would hesitate and lunge forward at high speeds. the vehicle was taken to a dealer for diagnosis. the technician advised the contact that the vehicle was working as normal and that he would have to accumulate approximately 2,000 miles on the vehicle for the lunging failure to stop. the manufacturer was not contacted. the failure mileage was approximately 125 and the current mileage was approximately 700. pmb | |||
| 06/13/2012 | 125 | ||
| Tl-the contact owns a 2012 ford escape. the contact stated that when trying to accelerate, the vehicle would hesitate and then lunge forward at rapid speeds. the vehicle was taken to a dealer for diagnosis. after diagnosis they advised him that the vehicle was acting as normal and he would have to put approximately 2,000 miles on the vehicle for the lunging failure to stop. the manufacturer was not contacted. the failure mileage was approximately 125. the failure mileage was approximately 700. tb | |||
| 12/12/2011 | 200 | ||
| Tl- the contact owns a 2012 ford escape. the contact stated that while traveling 20 mph she attempted to depress the accelerator but received no response. the contact mentioned that the gears then engaged which caused the vehicle to lunge forward. after pressing the accelerator pedal several times the vehicle began to function normally. the vehicle was able to be driven to the contact's destination. the vehicle was taken to the dealer who was unable to duplicate the failure. the manufacturer was contacted about the issue. the failure mileage was 200 and the current mileage was 5,100. pmb | |||
| 12/12/2011 | 200 | ||
| Tl- the contact owns a 2012 ford escape. the contact stated while traveling 20 mph she attempted to press the accelerator but received no response. the gears then caught which caused the vehicle to lunge forward. after pressing the accelerator pedal several times the vehicle began to function normally. the vehicle was able to be driven to the contact's destination. the vehicle was then driven to the dealer where the failure could not be replicated. the manufacturer was contacted about the issue. the failure mileage was 200 and the current mileage was 5,100. mh | |||
| 11/30/2011 | 500 | ||
| Tl* the contact owns a 2012 ford escape. while driving approximately 20 mph, the vehicle began to hesitate while accelerating. the contact also noticed that the vehicle would decelerate when driving at various speeds. the vehicle was taken to the dealer for diagnostic testing where the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 500. | |||
| 11/30/2011 | 500 | ||
| Tl- the contact owns a 2012 ford escape. while driving approximately 20 mph, the vehicle began to hesitate while accelerating. the contact also noticed that the vehicle would decelerate when driving at various speeds. the vehicle was taken to the dealer for diagnostic testing where the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 500. kmj | |||