Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT ADAPTIVE
06/15/2012800
 Tl- the contact owns a 2013 ford escape. the contact stated that the accelerator and the brake pedals were too close in proximity. the contact mentioned to the dealer when he purchased the vehicle that he felt the pedals were too close but was advised that it was how the vehicle was designed. the vin was unavailable. the failure mileage was 800 and the current mileage was 3,000. kmj
06/15/2012800
 Tl- the contact owns a 2013 ford escape. the contact stated that the accelerator pedal and the brake pedal are too close to one another. when he drives he has problems operating both pedals. the contact mentioned to the dealer when he bought the vehicle that he felt the pedals were too close to one another but was told that how the vehicle was designed. the vin was unavailable. the failure mileage was 800 and the current mileage was 3,000. dt
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
07/11/201210001
 The myfordtouch system with navigation is unsafe. due to continuous software and hardware errors, the large video screen is distracting to the driver. phone does not sync from time to time, navigation does not acquire gps signal or vehicle position is incorrect. many problems with bluetooth and usb integration, too many to list here. when glitches occur, the screen often goes completely blank, showing nothing at all. i have had my escape in for service three times for these problems. my spouse complains when she rides in the car that i am distracted by continuous errors of the mft display. problems with mft system have also been noted by consumer reports. i will take advantage of the lemon law to correct this unsafe situation with my vehicle. *tr