Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
LATCHES/LOCKS/LINKAGES
13V085000Ford Motor Companyfrom 11/14/2012 to 11/21/2012V (Vehicle)5675MFRFord Motor Company03/07/201303/11/2013
Defect SummaryFord is recalling certain model year 2013 focus and c-max vehicles built from november 16, 2012, through november 21, 2012; and model year 2013 escape vehicles manufactured from november 14, 2012, through november 21, 2012. the left rear door child lock was built incorrectly. as a result, the child lock may not engage when the operator uses normal force to activate the child lock.
Consequence SummaryThe operator may incorrectly believe the child lock is engaged. however, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Corrective SummaryFord will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. the recall is expected to begin march 25, 2013. owners may contact ford motor company customer relationship center at 1-866-436-7332.
NotesFord's recall campaign number is 13s02.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
11/06/20122000
 Tl* the contact owns a 2013 ford escape. the contact stated that she was in the rear seat when she became trapped inside the vehicle. the contact noticed that the doors were locked however, she was unable to unlock the doors. the driver had to unlock the doors from the exterior of the vehicle using the remote key fob in order for the contact to exit. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 2,000.
11/06/20122000
 Tl* the contact owns a 2013 ford escape. the contact stated that she was in the rear seat when she became trapped inside the vehicle. the contact noticed that the doors were locked however, she was unable to unlock the doors. the driver had to unlock the doors from the exterior of the vehicle using the remote key fob in order for the contact to exit. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 2,000.