Recalls
Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
LATCHES/LOCKS/LINKAGES | ||||||||||||||||
13V085000 | Ford Motor Company | from 11/14/2012 to 11/21/2012 | V (Vehicle) | 5675 | MFR | Ford Motor Company | 03/07/2013 | 03/11/2013 | ||||||||
Defect Summary | Ford is recalling certain model year 2013 focus and c-max vehicles built from november 16, 2012, through november 21, 2012; and model year 2013 escape vehicles manufactured from november 14, 2012, through november 21, 2012. the left rear door child lock was built incorrectly. as a result, the child lock may not engage when the operator uses normal force to activate the child lock. | |||||||||||||||
Consequence Summary | The operator may incorrectly believe the child lock is engaged. however, the door may be opened from the inside, increasing the risk of injury to an unrestrained child. | |||||||||||||||
Corrective Summary | Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. the recall is expected to begin march 25, 2013. owners may contact ford motor company customer relationship center at 1-866-436-7332. | |||||||||||||||
Notes | Ford's recall campaign number is 13s02.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. |
Consumer Complaints
Fail date | miles | occurences | Purchase date |
---|---|---|---|
LATCHES/LOCKS/LINKAGES | |||
11/06/2012 | 2000 | ||
Tl* the contact owns a 2013 ford escape. the contact stated that she was in the rear seat when she became trapped inside the vehicle. the contact noticed that the doors were locked however, she was unable to unlock the doors. the driver had to unlock the doors from the exterior of the vehicle using the remote key fob in order for the contact to exit. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was not notified of the issue. the failure mileage was 2,000. |