Consumer Complaints


Fail datemilesoccurencesPurchase date
R
05/02/201158000
 Tl*the contact owns a 2006 ford escape hev. the contact stated while driving 20 mph or coming to a stop, it would usually shift to battery mode; however, it did not shift as it was supposed to. the mileage also decreased as a result. the vehicle was taken to an authorized dealer who stated that the electrical cooling system was the cause of failure and a kit needed to be installed. the vehicle had not been repaired. the manufacturer was not notified of the failure. the current mileage was approximately 60,100. the failure mileage was approximately 58,000.
05/02/201158000
 Tl-the contact owns a 2006 ford escape hybrid. the contact stated that while driving 20 mph or coming to a stop, it would usually shift to battery mode; however, it did not shift as it was supposed to do. the gas mileage went down as a result. the vehicle was taken to an authorized dealer who stated that the electrical cooling system was the cause of the failure and a kit needed to be installed. the vehicle had not been repaired. the manufacturer had not been notified. the current mileage was approximately 60,100. the failure mileage was approximately 58,000-bk