Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 02/15/2012 | 79152 | ||
| Part two: note from customer: no particular dashboard light issue (except for one) worked fine until utter system collapse of car -- utter and quick death, lies lifeless on driveway,leaving me w/broken heart -- my love affair w/ford rocked to depths. had 3 perfect tauruses, & i never expected a $5000 fix on a car when it's been done to others with no good results. we are as poor as pickles. i have read so many exact same stories online that i believe there is a known issue & that you all will be (no offense) be hit by a class action law suit or a bunch of lemons law suits. i've read the same story over and over -- battery failure, new battery also failed in dangerous places with children car. all happens with no warning; our battery was pretty new. but a new battery bought, installed & failed after one week, died and never recovered - the car, i mean.) i had just finished paying for it; it seemed as though it had been put on a failure when paid for internal timer! tech said he had never seen 5 simultaneous failures at once, though i have already read of the most crucial, dangerous problem many, many times, despite the local floridian manager (i'm in ca) who urged me, in a sweetly condescending fashion, to go back to ford for the fix because there are so many things floating around out there on the internet. damn straight, & many of them are right. so glad i found this site. please tell me what to do, what my options are -- we could have failed in the freeway -- we almost failed coming home from a party and two weeks in a row lost our spots at the farmers' market because the vehicle died. okay, ford -- i'm truly and totally upset -- i put $27k into that vehicle and now it tis a dead heap. people with other 2006 hev (ford only) write of truly terrifying failures on the freeway. make it right -- this is a known issue and we want recourse & justice. | |||
| 02/15/2012 | 79152 | ||
| Repair quote from journey ford, novato: j#1: steering concern-customer states no power assit (?) to power steering & service power steering is on message center. test drove vehicle & confirmed power steering does not work. ran tests & pulled code b2277. performed pin point & found epa's module & gear failing. suggested replacing module & gear & re-testing.customer declined repair. j#1: check engine light: customer states wrench is on & brake light is on. has been hit on rt side & repaired. inspected vehicle & multiple lights are on in dash. pulled codes & have codes b1239. rear door mode failure. ran tests & found hybrid battery mode door is faulty. suggest replacing & reprogramming bcm. code p0a81 & p0a8d found tsb for updated hbrd battery & cooling fans. suggest replacing & retesting. ran tests & found u2060 for abs concern. ran tests & found tsb for updated harness & nuts & bolts for abs module ground circuits. also pulled multiple codes for low battery.tested battery & failed test. customer declined repair. j# +91foz declined services (we expected more of ford - we are left without a car at the worst possible time of our lives. we are both disabled, over 60, with excellent prospects for living in our car -- if we could get it to move. here is the list of the services, totaling close to $6k!!!!! to continue the tech's quote: #9999 eps module & electronic steering gear abs wire hybrid blend door hybrid cooling fan kit align battery this is part one -- part two to follow. lucky you all! i'm sorry to complain as i am a real ford lover -- have had three tauruses around here in my life and have never, ever been disappointed in them. i thought i would be safe in this car and i know, i know i never will be. i believe i should be given a new car or a good repair and then a solid re-test. that's because i believe in real justice. | |||
| 02/15/2012 | 79152 | ||
| Part two: note from customer: no particular dashboard light issue (except for one) worked fine until utter system collapse of car -- utter and quick death, lies lifeless on driveway,leaving me w/broken heart -- my love affair w/ford rocked to depths. had 3 perfect tauruses, & i never expected a $5000 fix on a car when it's been done to others with no good results. we are as poor as pickles. i have read so many exact same stories online that i believe there is a known issue & that you all will be (no offense) be hit by a class action law suit or a bunch of lemons law suits. i've read the same story over and over -- battery failure, new battery also failed in dangerous places with children car. all happens with no warning; our battery was pretty new. but a new battery bought, installed & failed after one week, died and never recovered - the car, i mean.) i had just finished paying for it; it seemed as though it had been put on a failure when paid for internal timer! tech said he had never seen 5 simultaneous failures at once, though i have already read of the most crucial, dangerous problem many, many times, despite the local floridian manager (i'm in ca) who urged me, in a sweetly condescending fashion, to go back to ford for the fix because there are so many things floating around out there on the internet. damn straight, & many of them are right. so glad i found this site. please tell me what to do, what my options are -- we could have failed in the freeway -- we almost failed coming home from a party and two weeks in a row lost our spots at the farmers' market because the vehicle died. okay, ford -- i'm truly and totally upset -- i put $27k into that vehicle and now it tis a dead heap. people with other 2006 hev (ford only) write of truly terrifying failures on the freeway. make it right -- this is a known issue and we want recourse & justice. | |||
| 02/15/2012 | 79152 | ||
| Repair quote from journey ford, novato: j#1: steering concern-customer states no power assit (?) to power steering & service power steering is on message center. test drove vehicle & confirmed power steering does not work. ran tests & pulled code b2277. performed pin point & found epa's module & gear failing. suggested replacing module & gear & re-testing.customer declined repair. j#1: check engine light: customer states wrench is on & brake light is on. has been hit on rt side & repaired. inspected vehicle & multiple lights are on in dash. pulled codes & have codes b1239. rear door mode failure. ran tests & found hybrid battery mode door is faulty. suggest replacing & reprogramming bcm. code p0a81 & p0a8d found tsb for updated hbrd battery & cooling fans. suggest replacing & retesting. ran tests & found u2060 for abs concern. ran tests & found tsb for updated harness & nuts & bolts for abs module ground circuits. also pulled multiple codes for low battery.tested battery & failed test. customer declined repair. j# +91foz declined services (we expected more of ford - we are left without a car at the worst possible time of our lives. we are both disabled, over 60, with excellent prospects for living in our car -- if we could get it to move. here is the list of the services, totaling close to $6k!!!!! to continue the tech's quote: #9999 eps module & electronic steering gear abs wire hybrid blend door hybrid cooling fan kit align battery this is part one -- part two to follow. lucky you all! i'm sorry to complain as i am a real ford lover -- have had three tauruses around here in my life and have never, ever been disappointed in them. i thought i would be safe in this car and i know, i know i never will be. i believe i should be given a new car or a good repair and then a solid re-test. that's because i believe in real justice. | |||
| 02/15/2012 | 79152 | ||
| Part two: note from customer: no particular dashboard light issue (except for one) worked fine until utter system collapse of car -- utter and quick death, lies lifeless on driveway,leaving me w/broken heart -- my love affair w/ford rocked to depths. had 3 perfect tauruses, & i never expected a $5000 fix on a car when it's been done to others with no good results. we are as poor as pickles. i have read so many exact same stories online that i believe there is a known issue & that you all will be (no offense) be hit by a class action law suit or a bunch of lemons law suits. i've read the same story over and over -- battery failure, new battery also failed in dangerous places with children car. all happens with no warning; our battery was pretty new. but a new battery bought, installed & failed after one week, died and never recovered - the car, i mean.) i had just finished paying for it; it seemed as though it had been put on a failure when paid for internal timer! tech said he had never seen 5 simultaneous failures at once, though i have already read of the most crucial, dangerous problem many, many times, despite the local floridian manager (i'm in ca) who urged me, in a sweetly condescending fashion, to go back to ford for the fix because there are so many things floating around out there on the internet. damn straight, & many of them are right. so glad i found this site. please tell me what to do, what my options are -- we could have failed in the freeway -- we almost failed coming home from a party and two weeks in a row lost our spots at the farmers' market because the vehicle died. okay, ford -- i'm truly and totally upset -- i put $27k into that vehicle and now it tis a dead heap. people with other 2006 hev (ford only) write of truly terrifying failures on the freeway. make it right -- this is a known issue and we want recourse & justice. | |||
| 02/15/2012 | 79152 | ||
| Repair quote from journey ford, novato: j#1: steering concern-customer states no power assit (?) to power steering & service power steering is on message center. test drove vehicle & confirmed power steering does not work. ran tests & pulled code b2277. performed pin point & found epa's module & gear failing. suggested replacing module & gear & re-testing.customer declined repair. j#1: check engine light: customer states wrench is on & brake light is on. has been hit on rt side & repaired. inspected vehicle & multiple lights are on in dash. pulled codes & have codes b1239. rear door mode failure. ran tests & found hybrid battery mode door is faulty. suggest replacing & reprogramming bcm. code p0a81 & p0a8d found tsb for updated hbrd battery & cooling fans. suggest replacing & retesting. ran tests & found u2060 for abs concern. ran tests & found tsb for updated harness & nuts & bolts for abs module ground circuits. also pulled multiple codes for low battery.tested battery & failed test. customer declined repair. j# +91foz declined services (we expected more of ford - we are left without a car at the worst possible time of our lives. we are both disabled, over 60, with excellent prospects for living in our car -- if we could get it to move. here is the list of the services, totaling close to $6k!!!!! to continue the tech's quote: #9999 eps module & electronic steering gear abs wire hybrid blend door hybrid cooling fan kit align battery this is part one -- part two to follow. lucky you all! i'm sorry to complain as i am a real ford lover -- have had three tauruses around here in my life and have never, ever been disappointed in them. i thought i would be safe in this car and i know, i know i never will be. i believe i should be given a new car or a good repair and then a solid re-test. that's because i believe in real justice. | |||
| 02/15/2012 | 79152 | ||
| Part two: note from customer: no particular dashboard light issue (except for one) worked fine until utter system collapse of car -- utter and quick death, lies lifeless on driveway,leaving me w/broken heart -- my love affair w/ford rocked to depths. had 3 perfect tauruses, & i never expected a $5000 fix on a car when it's been done to others with no good results. we are as poor as pickles. i have read so many exact same stories online that i believe there is a known issue & that you all will be (no offense) be hit by a class action law suit or a bunch of lemons law suits. i've read the same story over and over -- battery failure, new battery also failed in dangerous places with children car. all happens with no warning; our battery was pretty new. but a new battery bought, installed & failed after one week, died and never recovered - the car, i mean.) i had just finished paying for it; it seemed as though it had been put on a failure when paid for internal timer! tech said he had never seen 5 simultaneous failures at once, though i have already read of the most crucial, dangerous problem many, many times, despite the local floridian manager (i'm in ca) who urged me, in a sweetly condescending fashion, to go back to ford for the fix because there are so many things floating around out there on the internet. damn straight, & many of them are right. so glad i found this site. please tell me what to do, what my options are -- we could have failed in the freeway -- we almost failed coming home from a party and two weeks in a row lost our spots at the farmers' market because the vehicle died. okay, ford -- i'm truly and totally upset -- i put $27k into that vehicle and now it tis a dead heap. people with other 2006 hev (ford only) write of truly terrifying failures on the freeway. make it right -- this is a known issue and we want recourse & justice. | |||
| 02/15/2012 | 79152 | ||
| Repair quote from journey ford, novato: j#1: steering concern-customer states no power assit (?) to power steering & service power steering is on message center. test drove vehicle & confirmed power steering does not work. ran tests & pulled code b2277. performed pin point & found epa's module & gear failing. suggested replacing module & gear & re-testing.customer declined repair. j#1: check engine light: customer states wrench is on & brake light is on. has been hit on rt side & repaired. inspected vehicle & multiple lights are on in dash. pulled codes & have codes b1239. rear door mode failure. ran tests & found hybrid battery mode door is faulty. suggest replacing & reprogramming bcm. code p0a81 & p0a8d found tsb for updated hbrd battery & cooling fans. suggest replacing & retesting. ran tests & found u2060 for abs concern. ran tests & found tsb for updated harness & nuts & bolts for abs module ground circuits. also pulled multiple codes for low battery.tested battery & failed test. customer declined repair. j# +91foz declined services (we expected more of ford - we are left without a car at the worst possible time of our lives. we are both disabled, over 60, with excellent prospects for living in our car -- if we could get it to move. here is the list of the services, totaling close to $6k!!!!! to continue the tech's quote: #9999 eps module & electronic steering gear abs wire hybrid blend door hybrid cooling fan kit align battery this is part one -- part two to follow. lucky you all! i'm sorry to complain as i am a real ford lover -- have had three tauruses around here in my life and have never, ever been disappointed in them. i thought i would be safe in this car and i know, i know i never will be. i believe i should be given a new car or a good repair and then a solid re-test. that's because i believe in real justice. | |||
| 02/15/2012 | 79152 | ||
| Part two: note from customer: no particular dashboard light issue (except for one) worked fine until utter system collapse of car -- utter and quick death, lies lifeless on driveway,leaving me w/broken heart -- my love affair w/ford rocked to depths. had 3 perfect tauruses, & i never expected a $5000 fix on a car when it's been done to others with no good results. we are as poor as pickles. i have read so many exact same stories online that i believe there is a known issue & that you all will be (no offense) be hit by a class action law suit or a bunch of lemons law suits. i've read the same story over and over -- battery failure, new battery also failed in dangerous places with children car. all happens with no warning; our battery was pretty new. but a new battery bought, installed & failed after one week, died and never recovered - the car, i mean.) i had just finished paying for it; it seemed as though it had been put on a failure when paid for internal timer! tech said he had never seen 5 simultaneous failures at once, though i have already read of the most crucial, dangerous problem many, many times, despite the local floridian manager (i'm in ca) who urged me, in a sweetly condescending fashion, to go back to ford for the fix because there are so many things floating around out there on the internet. damn straight, & many of them are right. so glad i found this site. please tell me what to do, what my options are -- we could have failed in the freeway -- we almost failed coming home from a party and two weeks in a row lost our spots at the farmers' market because the vehicle died. okay, ford -- i'm truly and totally upset -- i put $27k into that vehicle and now it tis a dead heap. people with other 2006 hev (ford only) write of truly terrifying failures on the freeway. make it right -- this is a known issue and we want recourse & justice. | |||
| 02/15/2012 | 79152 | ||
| Repair quote from journey ford, novato: j#1: steering concern-customer states no power assit (?) to power steering & service power steering is on message center. test drove vehicle & confirmed power steering does not work. ran tests & pulled code b2277. performed pin point & found epa's module & gear failing. suggested replacing module & gear & re-testing.customer declined repair. j#1: check engine light: customer states wrench is on & brake light is on. has been hit on rt side & repaired. inspected vehicle & multiple lights are on in dash. pulled codes & have codes b1239. rear door mode failure. ran tests & found hybrid battery mode door is faulty. suggest replacing & reprogramming bcm. code p0a81 & p0a8d found tsb for updated hbrd battery & cooling fans. suggest replacing & retesting. ran tests & found u2060 for abs concern. ran tests & found tsb for updated harness & nuts & bolts for abs module ground circuits. also pulled multiple codes for low battery.tested battery & failed test. customer declined repair. j# +91foz declined services (we expected more of ford - we are left without a car at the worst possible time of our lives. we are both disabled, over 60, with excellent prospects for living in our car -- if we could get it to move. here is the list of the services, totaling close to $6k!!!!! to continue the tech's quote: #9999 eps module & electronic steering gear abs wire hybrid blend door hybrid cooling fan kit align battery this is part one -- part two to follow. lucky you all! i'm sorry to complain as i am a real ford lover -- have had three tauruses around here in my life and have never, ever been disappointed in them. i thought i would be safe in this car and i know, i know i never will be. i believe i should be given a new car or a good repair and then a solid re-test. that's because i believe in real justice. | |||
| 02/15/2012 | 79152 | ||
| Part two: note from customer: no particular dashboard light issue (except for one) worked fine until utter system collapse of car -- utter and quick death, lies lifeless on driveway,leaving me w/broken heart -- my love affair w/ford rocked to depths. had 3 perfect tauruses, & i never expected a $5000 fix on a car when it's been done to others with no good results. we are as poor as pickles. i have read so many exact same stories online that i believe there is a known issue & that you all will be (no offense) be hit by a class action law suit or a bunch of lemons law suits. i've read the same story over and over -- battery failure, new battery also failed in dangerous places with children car. all happens with no warning; our battery was pretty new. but a new battery bought, installed & failed after one week, died and never recovered - the car, i mean.) i had just finished paying for it; it seemed as though it had been put on a failure when paid for internal timer! tech said he had never seen 5 simultaneous failures at once, though i have already read of the most crucial, dangerous problem many, many times, despite the local floridian manager (i'm in ca) who urged me, in a sweetly condescending fashion, to go back to ford for the fix because there are so many things floating around out there on the internet. damn straight, & many of them are right. so glad i found this site. please tell me what to do, what my options are -- we could have failed in the freeway -- we almost failed coming home from a party and two weeks in a row lost our spots at the farmers' market because the vehicle died. okay, ford -- i'm truly and totally upset -- i put $27k into that vehicle and now it tis a dead heap. people with other 2006 hev (ford only) write of truly terrifying failures on the freeway. make it right -- this is a known issue and we want recourse & justice. | |||
| 02/15/2012 | 79152 | ||
| Repair quote from journey ford, novato: j#1: steering concern-customer states no power assit (?) to power steering & service power steering is on message center. test drove vehicle & confirmed power steering does not work. ran tests & pulled code b2277. performed pin point & found epa's module & gear failing. suggested replacing module & gear & re-testing.customer declined repair. j#1: check engine light: customer states wrench is on & brake light is on. has been hit on rt side & repaired. inspected vehicle & multiple lights are on in dash. pulled codes & have codes b1239. rear door mode failure. ran tests & found hybrid battery mode door is faulty. suggest replacing & reprogramming bcm. code p0a81 & p0a8d found tsb for updated hbrd battery & cooling fans. suggest replacing & retesting. ran tests & found u2060 for abs concern. ran tests & found tsb for updated harness & nuts & bolts for abs module ground circuits. also pulled multiple codes for low battery.tested battery & failed test. customer declined repair. j# +91foz declined services (we expected more of ford - we are left without a car at the worst possible time of our lives. we are both disabled, over 60, with excellent prospects for living in our car -- if we could get it to move. here is the list of the services, totaling close to $6k!!!!! to continue the tech's quote: #9999 eps module & electronic steering gear abs wire hybrid blend door hybrid cooling fan kit align battery this is part one -- part two to follow. lucky you all! i'm sorry to complain as i am a real ford lover -- have had three tauruses around here in my life and have never, ever been disappointed in them. i thought i would be safe in this car and i know, i know i never will be. i believe i should be given a new car or a good repair and then a solid re-test. that's because i believe in real justice. | |||