Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE | ||||||
| DP12006 | Ford Motor Company | 10/02/2012 | Electronic Throttle Body Malfunction | |||
| In a letter dated august 30, 2012, the north carolina consumers council (nccc) petitioned the national highway traffic safety administration (nhtsa) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (my) 2005 through 2012 ford escape vehicles. as supporting evidence, the petitioner cites two recent complaints of stall while driving in my 2009 ford escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes p2111, throttle body stuck open, and p2222, throttle body stuck closed.the petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. in addition, the petitioner states that ford has released a number of technical service bulletins that cover a wide range of vehicles and throttle body issues related to hesitation and stalling, including 08-18-2 and 09-23-5.a copy of the petition will be placed in the public file.the petition will be evaluated for a grant or deny decision. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 01/26/2012 | 70000 | 1 | |
| Multiple problems have been happening for about 10 months now on this vehicle which relates to its safety. i bought this vehicle in fall 2011 from saint clair ford dealership in michigan. in jan of 2012, i was driving home from work via telegraph north around 50mph and near maple road the vehicle suddenly said -there is a theft, bring vehicle to stop safely in the middle of 50mph traffic(this road is very busy)! it was so scary. i was able to bring the vehicle to the shoulder finally. i restarted the vehicle and after about 2 more tries it started driving again and then few days later it happened again. i brought the car in to the dealer at village ford and they replaced some coolant pump ($600) and said it should be ok now. after couple days, this started again. after few weeks i took the car to another ford dealers(suburban ford waterford) and they replaced another cooling parts ($700) but the problem came back after a month again. recently for the last few weeks, i am getting these serious problems sometimes together and sometimes by themselves at least 2-3 times a day -theft and brings vehicle to stop while driving, lf tire and brings vehicle to stop while driving, service soon, service 4x4, wrench light, abs light, brake light, etc. but the error codes go away when i restart and then something new comes after driving 5 to 6 miles. when i had time to bring the vehicle to the dealer, they said there are no error codes to read. all the error codes get deleted after i turn the vehicle off. this time i got service soon light and service 4x4 light and brakes failed earlier for a while and i showed it to the dealer without turning the vehicle off. we will see if there are any resolutions. this is a very unsafe vehicle. *tr | |||
| 01/26/2012 | 70000 | ||
| Multiple problems have been happening for about 10 months now on this vehicle which relates to its safety. i bought this vehicle in fall 2011 from saint clair ford dealership in michigan. in jan of 2012, i was driving home from work via telegraph north around 50mph and near maple road the vehicle suddenly said -there is a theft, bring vehicle to stop safely in the middle of 50mph traffic(this road is very busy)! it was so scary. i was able to bring the vehicle to the shoulder finally. i restarted the vehicle and after about 2 more tries it started driving again and then few days later it happened again. i brought the car in to the dealer at village ford and they replaced some coolant pump ($600) and said it should be ok now. after couple days, this started again. after few weeks i took the car to another ford dealers(suburban ford waterford) and they replaced another cooling parts ($700) but the problem came back after a month again. recently for the last few weeks, i am getting these serious problems sometimes together and sometimes by themselves at least 2-3 times a day -theft and brings vehicle to stop while driving, lf tire and brings vehicle to stop while driving, service soon, service 4x4, wrench light, abs light, brake light, etc. but the error codes go away when i restart and then something new comes after driving 5 to 6 miles. when i had time to bring the vheicle to the dealer, they said there are no error codes to read. all the error codes get deleted after i turn the vehicle off. thsi time i got serivce soon light and service 4x4 light and brakes failed earleir for a while and i showed it to the dealer withought turning the vehicle off. we will see if there are any resolutions. this is a very unsafe vehicle. | |||
| 07/02/2012 | 77000 | 1 | |
| Within 3 minutes of starting vehicle, stop vehicle safely message was displayed along with a red warning triangle. vehicle shut down within a few seconds. truck was put on a trailer and brought to a ford dealership. three codes were present, one being p0a27. ford's fix is to install a service harness and flash the bcm. ( see ford's csp 07b48 and later tsb 09-18-6) although there was never a recall, some 2007-2007 escape hybrid vehicles built from 10-13-2003 to 12-19-2006 may experience this problem. according to ford, this vehicle was not one of the affected ones, yet it has the same problem with the same resolution according to the ford dealership. a vehicle that has a hardware/ programming glitch that can cause it to shut down completely at any speed is a defect and should be recalled and repaired by the manufacturer. *tr | |||
| 07/02/2012 | 77000 | ||
| Within 3 minutes of starting vehicle, stop vehicle safely message was displayed along with a red warning triangle. vehicle shut down within a few seconds. truck was put on a trailer and brought to a ford dealership. three codes were present, one being p0a27. ford's fix is to install a service harness and flash the bcm. ( see ford's csp 07b48 and later tsb 09-18-6) although there was never a recall, some 2007-2007 escape hybrid vehicles built from 10-13-2003 to 12-19-2006 may experience this problem. according to ford, this vehicle was not one of the affected ones, yet it has the same problem with the same resolution according to the ford dealership. a vechile that has a hardware/ programming glitch that can cause it to shut down completely at any speed is a defect and should be recalled and repaired by the manufacturer. | |||
| ENGINE AND ENGINE COOLING | |||
| 04/08/2012 | 60500 | ||
| No prior issue -just started to rev up while driving then conked out-in the middle of the road have had it diagnosed and the transmission is shot- no issue with the transmission fluid-no smell nothing i basically only drive the care up and down the street i live -not a beltway driver-never drive in snow since i am second owner - bought when 1 year old- have had 5 years ford refuses to offer warranty as it is 6 years also have had repeated issues with a sticking gas petal- non accelerating -just sticking and having to force it to release by constant pressing on it | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 12/11/2008 | 52472 | 1 | |
| On or about 12/11/08 my wife's 2007 ford escape hybrid with less than 50,000 miles on it started to sputter then quit running. it did this several times. she call me in which i told her it's not safe to drive. we took it the dealer they said it was out of warranty. since it was a hybrid we had the dealer look at it. they told us it was a hybrid thing. they told us it was a cooling pump. we had them fix it at a cost of $640.61. i would like to know why this pump failed so quickly. the part # is 6m64-8c419-aa. please do an investigation to see if this part is defective. if so i would like my money reimbursed. i have the old pump thank you mitch. *tr | |||