Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
01/26/201270000
 Multiple problems have been happening for about 10 months now on this vehicle which relates to its safety. i bought this vehicle in fall 2011 from saint clair ford dealership in michigan. in jan of 2012, i was driving home from work via telegraph north around 50mph and near maple road the vehicle suddenly said -there is a theft, bring vehicle to stop safely in the middle of 50mph traffic(this road is very busy)! it was so scary. i was able to bring the vehicle to the shoulder finally. i restarted the vehicle and after about 2 more tries it started driving again and then few days later it happened again. i brought the car in to the dealer at village ford and they replaced some coolant pump ($600) and said it should be ok now. after couple days, this started again. after few weeks i took the car to another ford dealers(suburban ford waterford) and they replaced another cooling parts ($700) but the problem came back after a month again. recently for the last few weeks, i am getting these serious problems sometimes together and sometimes by themselves at least 2-3 times a day -theft and brings vehicle to stop while driving, lf tire and brings vehicle to stop while driving, service soon, service 4x4, wrench light, abs light, brake light, etc. but the error codes go away when i restart and then something new comes after driving 5 to 6 miles. when i had time to bring the vheicle to the dealer, they said there are no error codes to read. all the error codes get deleted after i turn the vehicle off. thsi time i got serivce soon light and service 4x4 light and brakes failed earleir for a while and i showed it to the dealer withought turning the vehicle off. we will see if there are any resolutions. this is a very unsafe vehicle.
04/08/201260500
 No prior issue -just started to rev up while driving then conked out-in the middle of the road have had it diagnosed and the transmission is shot- no issue with the transmission fluid-no smell nothing i basically only drive the care up and down the street i live -not a beltway driver-never drive in snow since i am second owner - bought when 1 year old- have had 5 years ford refuses to offer warranty as it is 6 years also have had repeated issues with a sticking gas petal- non accelerating -just sticking and having to force it to release by constant pressing on it
03/17/2012117000
 While traveling on i80 (about 30 miles to sugar bowl ski resort), the gas engine suddenly shutdown without any warning at about 60 mph. there was a red triangle light and stop safely now message was displayed. luckily, i was on the right most lane and i could pull to the side of the road to avoid incoming traffic from behind. this was extremely dangerous as this may cause serious accidents. the car was diagnosed at a ford dealership and the motor electronics cooling system was failing. ford is fully aware of this part failing frequently and ford has a service bulletin for it: tsb 08-24-5.