Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
04160111/14/20050522810018745Wds cop kit diagnostic tip - coil on plug (cop) ignition systems - engine misfire or rough running. *tt01/12/2006
0561404/01/200510017896Lack of power after deceleration - mil and wrench lamp on - dtcs p1a13, u2023, and p2104 - vehicles built 8/2/2004 through 2/7/2005. *tt12/06/2005
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN
TSB-09-15-312/01/200910033035Ford/mercury: some vehicles may set diagnostic trouble codes (dtcs) p0a81 (battery pack cooling fan 1 control circuit) and/or p0a96 (battery pack cooling fan 2 control circuit) in the traction battery control module (tbcm). these codes by06/25/2010
ENGINE AND ENGINE COOLING - ENGINE
0611601/01/200610020173Possible engine damage - install special service tools prior to removing crankshaft pulley bolt - service tip. *tt08/03/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
03/11/2012115000
 Going 65 mph on freeway and the stop saftely now' error come up on the information display. 2 min. later the engine stops and i coast to the right hand shoulder and shut everything off. 5 min later i restart the car and everthing is normal and the car drives perfectly for the next 2000 miles (present time). dealer finds the error codes but does not know what to replace to prevent this from happening again.
06/01/201154567
 Highway driveing 55 mph just shut down in center lane pulled over to shoulder warning lights on no power re started it was ok this was the 2 time this has hapened in 3 mo..
04/04/201174000
 Tl-the contact owns a 2005 ford escape hybrid. the contact stated that while driving approximately 80 mph when the vehicle suddenly stalled after a warning light illuminated on the dash. the vehicle was able to continue driving on the battery power, and then it restarted it self. the vehicle was inspected by a indepedent mechanic and they advised him that they were unable to diagnose the failure. a few weeks later the same failure occurred when it stalled and then restarted it self. the vehicle was taken back to the independent mechanic and they advised him to take the vehicle to a dealer. he then had it inspected by a dealer and they advised him that failure is due to a coolant pump. the vehicle has not been repaired. the failure mileage was approximately 74,000. the vin was unavailable. tb
03/17/200959283
 On 3/17/2009, after washing the vehicle at a car wash, the service engine soon light came on. the vehicle later stopped running and was towed to the dealership. they had it for 3 days and said they couldn't find anything wrong with it. we were charged without prior notification. on 9/01/2010, the fuel filter was replaced at the same dealership. on the way home, the vehicle began to overheat. it stopped running in traffic and we were almost hit. it was taken to the local ford dealer on 9/07/2010 to be looked at at the advice of ford. they found a faulty water pump, replaced it and a filter, and we were told the problem was fixed. on 9/09/2010, the vehicle once again overheated, stranding us again. it was returned to the dealer, where they reset the computer and again told us it was fixed. on 11/23/2010, it was raining and again the vehicle stalled, but we were able to return home. on 12/17/2010, the repair engine soon light came on, and we haven't driven it since.
03/08/200970000303/01/2006
 Tl*the contact owns a 2005 ford escape hybrid. the contact stated that when driving above 60 mph the overheat indicator illuminated on the instrument control panel, then the vehicle stalled. as a consequence his risk of a serious injury was increased. the vehicle was taken to the dealer, but the technicians have been unable to duplicate the failure. the failure mileage was 70,000. the current mileage was 79,000. updated 10/29/09 *cn the pump for the cooling system was defective. updated 10/29/09.*jb
03/29/2006160003
 This report is for the third occurrence (there have been 2 prior occurrences in the past 6-8 weeks). this vehicle has roughly 17,900 miles and keeps shutting itself down without much (if any) warning. this time, i had about 2-4 seconds warning (which would not be adequate if the vehicle had been on a highway or busy road). i was in a parking lot about to pull out into traffic when the yellow wrench light came on. before i could do anything, the vehicle shut itself off. at about 16,000 miles, the high motor temperature warning came on. i was able to get off the highway and get it towed. the dealership told me it was a bad electric water pump and replaced it. (i was later told by the dealer that the water pump that failed was a known problem at ford - apparently a truck carrying these was in an accident and boxes of these pumps literally fell out of the truck. ford supposedly tested them and decided to use them anyways). about a week later, i could tell there was still something wrong with the vehicle. (it had been surging forward when coming to a stop without warning and had many other noises/issues that were a sign that something was still wrong). i brought it back - and after they examined it they assured me that everything was fine. within 2 weeks, we were driving on the highway when the high motor temperature light came on again. my husband got off at the first exit and tried to get it to the ford dealership that was 2 blocks away. unfortunately, without warning, it powered itself down right in front of a city transit bus. this time, the dealer said it was the water pump and fuse again and replaced both. after getting the vehicle back, i was still concerned since this seemed to be a major safety issue (having it power down in front of a city bus is enough to scare the living daylights out of you). this is a major safety issue that needs to be addressed. *nm