Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, HYDRAULIC
ASI-2224203/01/201210044212Ford/mercury: some hybrid vehicles may require a unique bleed procedure after a replacement for one or more of hydraulic brake system components. *pe05/22/2012
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
068701/01/200606101410020079Abs light on and dtc c1475 - hybrid vehicles built from 8/2/2004 - 3/30/2006. *tt07/19/2006
058501/01/200510017553Abs and brake warning lamp on with diagnostic trouble code c1526 - dtc c1524 may also be present - vehicles built prior to 2/11/2005. *tt11/10/2005
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
08-3-102/01/200810024326Malfunction indicator lamp (mil) on with diagnostic trouble code (dtc) u2062 (hybrid only). *nj04/04/2008
SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR
2021304/01/2008100248452005-08 escape/escape hybrid/mariner - 2006-08 mariner hybrid - wheel speed sensor ring replacement procedure update to workshop manual. *nj06/02/2008
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
0592501/01/20050513810016797Rear disc brake grind, rubbing or thump noise. *sc10/07/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
01/17/2013102000
 Tl* the contact owns a 2005 ford escape hybrid. the contact stated that while driving 30 mph, the abs and brake warning lamps illuminated. the contact then attempted to engage the brakes and the brake pedal abnormally traveled to the floorboard. the vehicle was taken to an independent mechanic. the technician was unable to diagnose the failure. the manufacturer was not made aware of the problem. the vehicle was not repaired. the failure mileage was 102,000 and the current mileage was 102,500.
01/17/2013102000
 Tl - the contact owns a 2005 ford escape hybrid. the contact stated that while driving 30 mph, the abs and brake warning lamps illuminated. the contact then attempted to engage the brakes and the brake pedal abnormally traveled to the floorboard. the vehicle was taken to an independent mechanic. the technician was unable to diagnose the failure. the manufacturer was not made aware of the problem. the vehicle was not repaired. the failure mileage was 102,000 and the current mileage was 102,500. kmj
01/17/2013102000
 Tl - the contact owns a 2005 ford escape hybrid. the contact stated that while driving 30 mph, the abs and brake warning lamp illuminated. immediately after, the contact attempted to engaged the brakes and the pedal went all the way to the floor board. the vehicle was taken to an independent mechanic. the technician was unable to diagnosed the failure. the manufacturer was not made aware of the problem. the vehicle was not repaired. the failure mileage was 102,000 and the current mileage was 102,500. pm
07/29/201243000
 On several occasions, i was getting ready to stop and noticed that the brake pad stuck. the pad wouldn't depress and i was unable to stop. after additional effort, i was able to get the vehicle to slow down and stop, but i was already at a reduced speed since i was coming to a stop. i thought my car mat had jammed my brakes, so i thought nothing of it until it happened again. i took my vehicle to the ford dealer where i made the purchase. they kept my vehicle for a week to reproduce the problem, which they did. i was then told that the parts alone would cost $3,000, but that the engineers at ford corporate suggested that the mechanics perform an electro-mechanical brake bleed, which seemed to fix the problem, but it did not. three weeks later, the brakes failed again. this time the dealership kept my vehicle for two weeks, but were unable to reproduce the failure. i was told that the only way to fix the problem was to completely replace the braking system. i actually called ford hq about this issue. the person with whom i spoke offered no real resolution, and she seemed unaware of things. ford is very aware of the problems with the hybrid braking system. this is a dangerous situation that is a design flaw--not a mechanical failure covered by a warranty. there is a difference, and ford needs to be held responsible. hybrids are very expensive, and therefore the manufacturers of these vehicles should be forced to take responsibility for design flaws that are as dangerous as brake failure. it's just a matter of time before my brakes fail and i end up in a terrible crash, either killing myself or someone else. even if i spent $7,000 on a new system, it's going to fail again because it has the same design flaw of the current braking system. this is why ford needs to redesign this braking system and recall affected vehicles before someone gets killed.
09/15/2012596981
 I bought this 2005 ford escape hybrid from driver's world in virginia beach, va, and found serious problems with the brakes the minute i drove off the lot. immediately after the first stop sign leaving the used car dealership, i gently pressed the brakes to slow down and felt as though the abs was locking up preventing me from even slowing down. when i let off of the brakes and pressed them again, i was able to brake just fine. i figured it may have been a fluke, so i continued driving for 2 hours from virginia beach to midlothian. i stopped at a stop light in midlothian when the brake light and the abs light both came on at the same time, and the vehicle began to roll. i pressed the brakes as hard as i could and the vehicle stopped rolling. i continued to drive for 2 miles in this condition of having to press the brakes extremely hard to get the vehicle to slow down. when i arrived at my destination, i turned the car off and back on, and the problem had gone away. i took the car back to driver's world 36 hours later. driver's world kept the vehicle for two and a half weeks and claimed that they were unable to reproduce the problem. therefore, even though the vehicle is under their 30day/1000mile warranty they will not make any repairs or give a refund. i picked the vehicle up from driver's world, and at the first stop light i came to the brake light came on. i took it back to driver's world, and they were able to find error codes c1471 and c1472, but they did not know what they meant so they told me to take the vehicle to ford's service department. on the way to ford's service department there was one occasion when i pressed the brakes and felt again that the abs was locking up preventing me from even slowing down. i let off of the brake and pressed it again, and i stopped just fine. at this time ford still has the vehicle and is attempting to reproduce the problem. *tr
09/15/201259698
 I bought this 2005 ford escape hybrid from driver's world in virginia beach, va, and found serious problems with the brakes the minute i drove off the lot. immediately after the first stop sign leaving the used car dealership, i gently pressed the brakes to slow down and felt as though the abs was locking up preventing me from even slowing down. when i let off of the brakes and pressed them again, i was able to brake just fine. i figured it may have been a fluke, so i continued driving for 2 hours from virginia beach to midlothian. i stopped at a stop light in midlothian when the brake light and the abs light both came on at the same time, and the vehicle began to roll. i pressed the brakes as hard as i could and the vehicle stopped rolling. i continued to drive for 2 miles in this condition of having to press the brakes extremely hard to get the vehicle to slow down. when i arrived at my destination, i turned the car off and back on, and the problem had gone away. i took the car back to driver's world 36 hours later. driver's world kept the vehicle for two and a half weeks and claimed that they were unable to reproduce the problem. therefore, even though the vehicle is under their 30day/1000mile warranty they will not make any repairs or give a refund. i picked the vehicle up from driver's world, and at the first stop light i came to the brake light came on. i took it back to driver's world, and they were able to find error codes c1471 and c1472, but they did not know what they meant so they told me to take the vehicle to ford's service department. on the way to ford's service department there was one occasion when i pressed the brakes and felt again that the abs was locking up preventing me from even slowing down. i let off of the brake and pressed it again, and i stopped just fine. at this time ford still has the vehicle and is attempting to reproduce the problem.
04/10/2012980001
 My brakes have a very hard pedal from time to time. requiring me to pump the brakes to stop. my ford dealer tells me it is the master cylinder and it will cost $3000.00 to repair. they also state that they are not sure this will fix the problem. (remember this is a hybrid and brakes are different) second issue is the electric drive train does not allow the engine to shut down under 30 mph like it is supposed to due under 30 mph. at times this requires extra breaking because the engine does not idle down like it should. ford seems to be aware of these problems. i found several complaints on the web describing the same problems. it seems ford has done very little to assist the customers, or to correct the problem. *tr
04/10/201298000
 My brakes have a very hard pedal from time to time. requireing me to pump the brakes to stop. my ford dealer tells me it is the master cyclinder and it will cost $3000.00 to repair. they also state that they are not sure this will fix the problem. (remember this is a hybrid and brakes are different) second issue is the electric drive train does not allow the engine to shut down under 30 mph like it is supposed to due under 30 mph. at times this requires extra breaking because the engine does not idle down like it should. ford seems to be aware of these problems. i found several complaints on the web describing the same problems. it seems ford has done very little to assist the customers, or to correct the problem.
SERVICE BRAKES, ELECTRIC
04/13/201152261
 Started car and red brake light and yellow abs light came on and stayed on. message to seek brake service asap.
03/31/201065090
 2005 ford escape hybrid car has 65,000 miles on it with no history of brake trouble. coming downill the abs/brake lights came on along with an alarm and immediate loss of the brakes. had to use mechanical emergency brakes to stop. called dealership next morning to tow it in, then read on line to try restarting the car the next day and the problem might be gone. car started, no brake issues apparent (no lights, brakes functional) so drove it to dealership for review/repair. took copies of online research showing this is an issue with the car. dealership claimed it was the rear air conditioner (hole in the evaporator core) - they had repaired the ac 4 months previously, which only lasted for 6 weeks. planned to have them repair it at the 65,000 mile service anyway. paid $1033. drove car home that night and the abs/brake lights went on, alarm sounded but this time not a total loss of brakes. instead whenever pressure is applied to the brake pedal, there is a loud thumping noise from the front brakes and shuddering throughout the car. plan is to return to dealership after the weekend and bring latest research showing faulty hcu units have been found to be an underlying cause, which ford is denying.
05/01/2009350001
 1. driving normally and then braking normally 2. the abs brake light comes on and the brakes slip (i.e., the car slows, then slips forward again before the brakes re-engage and stop the car) occurs once or twice in a 30-mile stretch consequences: if you need to stop completely due to a pedestrian or car stopping in front of you, the car doesn't stop fully. it slides after you've pressed the brakes and the abs overrides your braking. 3. no repair has been undertaken yet. *tr
01/25/20101350001
 My 2005 ford escape hybrid have 140,000 miles on it for the past 3 weeks the abs light and the red triangle stop the car safely come on when i start the cat. i pull over shut the car off restart and all is well until the next time. *tr
SERVICE BRAKES, HYDRAULIC
12/18/2007
 Tl- the contact owns a 2005 ford escape hybrid. the contact stated that the brake warning light was illuminated. the vehicle was taken to the dealer several times where the brake pads, rotors and sensors were replaced, but the failure was not corrected. the vehicle was then taken to a local mechanic where the contact was advised that the manufacturer had provided a technical service bulletin for the vehicle. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 140,000. kmj
12/18/2007
 Tl- the contact owns a 2005 ford escape hybrid. the contact stated the brake light illuminated on the vehicle. the vehicle had been taken to the dealer several times and had the brake pads, rotors and sensors replaced on the vehicle, but nothing corrected the failure. the vehicle was then taken to a mechanic were it was determined there was a technical service bulletin for the hydraulic control unit and determined that this was causing the failure. the failure mileage was unknown, but the current mileage was 140,000.rl
09/25/201189640
 The vehicle was parked and would not start. i received warnings on the dash and the information panel stating to slow to a stop and service the brakes. i was able to start the vehicle after disconnecting the battery and everything operated normally. after getting home and running diagnostics everything came back normal. later that day the vehicle would not start again with the same warnings and it was more and more difficult to get the vehicle working again. i also noticed that the 12v battery seemed to be leaking so i inspected and cleaned it. the next day (monday) i brought the vehicle to the ford dealer and explained the problems including the leaking battery. the dealer replaced the 12 v battery under warranty and said my problems should be fixed but they would check for fault codes. the dealer found additional problems with the abs brake system but could not immediately diagnose the cause. the car was left for another day and eventually i was told that it was most likely the hydraulic control unit (hcu) with was approximately a $4500 part. i have read stories online that this is a fairly common problem with this model year escape hybrid and ford is aware of the issue but not doing anything to correct it other than making the owners buy $4500 replacement parts.
09/08/2011133245
 Abs light and brake light went on heard a beep and had no brakes what so ever . i eventually stopped by entering the car in to neautral and hitting the emergency brake. turned the car off and whn i turned on again it went away, my mechanic says its going to cost $1000 master cylinder needs to be replaced. thanks ford for your asupport with this obvious issue you need to address.e
04/12/201167137
 Tl - the contact owns a 2005 ford escape hybrid. the contact stated that the brake warning lamp illuminated, then the brake pedal when all the way to the floor and the brakes were making a loud grinding noise. the vehicle was taken to the dealer who diagnosed that the abs computer failed and needed to be replaced. the manufacturer was made aware of the failure who advised him to contact nhtsa. the vehicle was repaired. the failure and current mileage was 67,137. pm
03/27/2011126500
 2005 ford escape hybrid 127,000 i-95 miles (it still averages 34.3 mpg) great, reliable, low repair cost vehicle, until recently: brake warning light and service brake system warning appears on dash intermittently. cavalier ford in chesapeake, va quoted a repair cost of $3900.00 to replace the abs module and hcu module ($3200.00 parts, $700.00 labor). after calling around the norfolk, va area, apparently the hcu module is only available through ford (what a surprise), and no other repair shop will touch our 2005 ford escape hybrid to replace the abs module. wow, that's great to hear...that means that i'm basically a prisoner to ford????
03/14/201165000
 Service brake sys message on 2005 ford escape hybrid along with brake warning light. *tr
11/29/201060000
 Tl - the contact owns 2005 ford excape hybrid. the contact stated that while driving down the driveway the abs, the brake lights illuminated and the brake pedal went all the way down and had to administer the emergency brake in order to stop the vehicle. also, he stated that the electronic brakes had failed twice causing the vehicle to loose control and unable to drive. the vehicle was taken to the dealer the re calibrated the hybrid electronic brakes and it was fine for two weeks and the failure occurred a second time. the vehicle was taken to the dealerships a second time and diagnosed that the master cylinder and the hydrolic control unit had to be replaced. the vehicle was repaired. the failure mileage was 60,000 and the current mileage is 60, 500. pm
01/01/200860000
 The issue i am having is the same as described in complaint #10318942. intermittently on dry pavement during normal braking, the abs will engage (with indicator light flashing on) and you can feel the typical abs on/off pulsing of the brakes in the brake pedal. it appears the car is also taking longer to come to a full stop when this occurs. i have reported it multiple times at the ford dealership, but they are unable to determine the cause. this happens to me regularly (a couple times a week).
11/29/201060000
 Tl - the contact owns 2005 ford excape hybrid. the contact stated that while driving down the driveway the abs, the brake lights illuminated and the brake pedal went all the way down and had to administer the emergency brake in order to stop the vehicle. also, he stated that the electronic brakes had failed twice causing the vehicle to loose control and unable to drive. the vehicle was taken to the dealer the re calibrated the hybrid electronic brakes and it was fine for two weeks and the failure occurred a second time. the vehicle was taken to the dealerships a second time and diagnosed that the master cylinder and the hydrolic control unit had to be replaced. the vehicle was repaired. the failure mileage was 60,000 and the current mileage is 60, 500. pm
01/01/200860000
 The issue i am having is the same as described in complaint #10318942. intermittently on dry pavement during normal braking, the abs will engage (with indicator light flashing on) and you can feel the typical abs on/off pulsing of the brakes in the brake pedal. it appears the car is also taking longer to come to a full stop when this occurs. i have reported it multiple times at the ford dealership, but they are unable to determine the cause. this happens to me regularly (a couple times a week).
12/09/201043000
 Tsb 05-8-5 states: abs and brake warning lamp on with dtc c1526 - dtc c1524 may also be present vehicles built prior to 2/11/2005
08/24/201084790
 2005 escape hybrid brake failure.i tried to stop and brakes only went half way down.i released and pushed again, had to use emergency brake to stop otherwise i would have gone through a store front window.took to ford dealer and found out it was the master cylinder/selinoid. per ford's technical service bulletin 0585 issued 8/5/05, this is a known issue corrected by installing a revised master cylinder.this could have killed me and the people inside the business.if this is a known, very dangerous problem, there should be a recall.
07/15/201080000
 2005 ford escape hybrid - the car would begin to skid and slide when approaching a stop regardless of the vehicle speed or road conditions. the abs would kick in and the indicator would come on telling the driver that the car was sliding. this is a dangerous condition as the car would not stop when the brakes are pressed. after investigating online, i discovered that this is a known problem with this make and model of hybrid vehicle. many other drivers have experienced the same thing. the suggestion was that the tone rings were cracked or broken. my repair shop discovered that both of mine were broken and one axle needed replaced. interestingly, when the mechanics took the car on a test drive to diagnose the problem, the car would rev beyond 4 rpms, then the engine quit and the dashboard readout stated to pull over and stop the car immediately. the gas engine quit and the car would not go over 20 mph. after turning the car off and waiting a few seconds, the car was restarted and the computer/car reset itself and would run again. the same thing happened on an open highway going 60 mph. the indicator lights went off and the warnings to pull over and stop the car immediately displayed. this is a known issue by ford as they have issued dtc c1526. this particular blog (http://blog.yagelski.com/2010/01/my-ford-escape-hybrid-brake-repair.html) explains the problem as well as those of many others who are also experiencing this issue, with greater detail and accuracy than i can. please do whatever you can to force ford to issue a recall on this incredible important and expensive safety matter. thank you.
02/24/20101360001
 We have experienced an unusual problem with the braking system in out 2005 ford escape hybrid. there have been may episodes of the yellow abs and the red brake warning lamp lighting up and the alarm sounding over the past year. this would happen for a couple of days and then after shutting-off the vehicle and restarting, the brakes returned to normal operation. we spoke with the service department at our dealership about this and because the warning light wasn't on at the time, they said there was nothing they could do to detect the problem. the last time this happened the brakes reverted to fail safe mode requiring a pedal to the floor effort to slow the vehicle to a safe stop luckily while pulling into our driveway . after this we had the car towed to the dealer and were told we needed a new hcu unit and master cylinder with a total repair cost of $4k+. i decided to do some research and discovered many cases of the exact same thing happening with the same year and model escape. we are going to wait a few days to think before moving forward with the repair. *tr
02/01/201073771
 Ford hybrid escape brake light keeps coming on. i have to turn it off and then back on to get the light out. dealer says it's a ground fault and ford has a new wiring harness, but i am required to pay for it, it's an '05 with less than 8,000 miles on it, yet i am to pay and fix ford's problem, and we are talking brakes here, that ford knows about and has already identified and has a fix for. it needs a recall. the electric steering has already failed once and had to have a new computer for this. ford is hiding problems with the car. *tr
01/01/2007400001
 2005 ford escape hybrid. problem is failure of hybrid regenerative brake system as described in ford's technical service bulletin, tsb 05-8-5 (august 5, 2005) (nhtsa id #10017553). problem had occurred sporadically after the warranty period, but without any known incident to have triggered the problem. repair has required replacement of the master cylinder and the brake system's hydraulic control unit (hcu). total cost has been about $7,000. to summarize my correspondence from ford... since the national highway traffic safety administration (nhtsa) is not concerned (i.e. nobody has gotten killed by these defective brakes) there is no need for a recall. therefore, ford has no responsibility to pay for or deal with my problem. my story in more detail at http://blog.yagelski.com/2010/01/my-ford-escape-hybrid-brake-repair.html. *tr
06/26/2009770001
 Brake system failure on 2005 ford escape hybrid: highway driving, no braking during failure - abs light comes on with service brake system message on console. took to dealer where they diagnosed master cylinder failure. replaced master cylinder. 06 july 09 brake system failure on 2005 ford escape hybrid: normal city driving under 35mph abs light comes on with service brake system message on console. *tr
07/18/2008430001
 Have had the service brake system message and the dash brake indicator light go on randomly without braking for a couple of months (began in may 2008) it has been to the dealer twice (in june 2008) and is now doing it again. the dealer replaced an electrical harness this first time and cleaned contacts according to a ford service alert the second. i also had a similar problem in the fall of 2007. the service brake system message appeared and the dash brake indicator light came on over a three week period followed by the 4x4 system and abs system making noise, jerking the car several times and then shutting down while i was driving (november 2007). this was fixed by the dealer but now the car's indicator lights are turning on again and the problem does not seem to able to fixed. i am worried the brake system will fail again. *tr
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
01/27/200736500204/04/2005
 Complete brake failure. first time it occurred was on the interstate - 65 miles an hour and the brake light and the abs light came on and there was a beep. there were then no brakes at all. luckily, i was able to get to the side of the road and coast to a stop. turned off the truck and started it again and it had brakes. on this last incident, the same thing in the same order happened. thankfully, my wife was able to get the vehicle to coast to a stop without hitting anyone or anything. this problem is very dangerous. it is intermittent thus making it hard to diagnose. *jb
SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT
03/15/200850000103/15/2008
 Service brake sys message on 2005 ford escape hybrid along with brake warning light. *tr