Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/06/2011 | 77112 | ||
| Without prior notice or concern, the power steering system completely stopped working. upon examination by a ford dealer it has been determined that the power steering rack assembly and power steering control module simultaneously failed causing the issue. during routine driving at normal speeds this failure could cause a driver to lose full control of the vehicle due to the lack of adequate steering assistance. | |||
| 06/05/2007 | 31567 | ||
| Tl- the contact owns a 2005 ford escape hybrid. the contact stated while driving at any speed when a bump was hit the power steering failed causing to add extra force on the steering to be able to keep the vehicle under control. the failure occurred intermittently while the vehicle was turned off for a few moments the steering resumed to normal function. the dealer replaced the power steering harness, the computer module a diagnosed was also performed on the vehicle, but was unable to locate a failure code. the vehicle has not been repaired. the failure mileage was 31,567 and the current mileage was 91,000. li | |||
| 03/08/2008 | 35000 | ||
| Power steering goes out on my '05 ford escape hybrid. happened once when i had car about 3 years and ford said a fluke. didn't happen again until '09 but never was happening when i drove it in and ford couldn't find problem. i was able to get there while it was happening but they still couldn't say for sure but suggested i pay to replace steering wiring harness and sensor. i hestitate to do this as several people including another ford mgr said didn't make sense and another ford mgr said didn't know for sure that would take care of problem. sometimes it is fine for months, other times happens even when i first turn the car on. sometimes the steering just feels loose....not normal. usually though, i'm driving and the steering wheel makes a pull left and the steering goes out. ford mgr told me it's safe to drive but it's getting more nerve wracking - sudden hard pulls left but power steering stays on - for awhile. once happened while at a complete stop at an intersection. driving a straight line isn't bad but tight turns are difficult and u turns nearly impossible. i'm afraid to drive to the mountains. | |||
| 02/18/2006 | 9500 | 1 | 01/13/2005 |
| 2005 ford escape hybrid, 9500 miles, drove 20 miles in 5 degree weather. shut car off for 15 minutes. when restarted power steering failed. drove 5 miles with power steering off. restarted car after 2 hours. power steering worked fine. *nm | |||
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||
| 05/30/2006 | 1500 | 3 | 04/20/2005 |
| 2005 ford escape hybrid : electric power steering. power steering failed, while in a turn twice. and came within inches of hitting a wall, because it reverted to manual steering. if not for quick thinking and reflex's. i was a passenger and grabbed the wheel and wrestled it in the turn to avoid the wall. took it to the dealer and they acted like it was a no big deal. *jb | |||