Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE - BODY
07/30/2012130000
 Tl* the contact owns a 2005 ford escape hybrid. the contact stated that while driving 30 mph, the wheel well began to separate from the frame. upon further inspection the contact noticed that there was massive rust in the area. the vehicle was taken to a personal mechanic for diagnosis and the contact was advised not to drive the vehicle. the manufacturer was notified but offered no assistance. the vehicle was not repaired. the failure and current mileages were 130,000.
07/30/2012130000
 Tl- the contact owns a 2005 ford escape hybrid. the contact stated that while driving 30 mph, the wheel well began to separate from the frame. upon further inspection the contact noticed that there was massive rust in the area. the vehicle was taken to a personal mechanic for diagnosis and the contact was advised not to drive the vehicle. the manufacturer was notified but offered no assistance. the vehicle was not repaired. the failure and current mileages were 130,000. kmj
07/30/2012130000
 Tl- the contact owns a 2005 ford escape hybrid. the contact stated while driving 30 mph the wheel well began to separate from the frame. upon the further inspection the contact noticed that there was massive rust in the area. the vehicle was taken to a personal mechanic for diagnosis and was advised to not drive the vehicle. the manufacturer was notified but offered no assistance. the vehicle was not repaired. the failure and current mileages were 130,000. dt
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
08/14/2012970001
 The passenger side rear wheel well body and frame has totally rusted away leaving no anchor for the shock absorber and rendering the car unsafe to drive (see attached pictures). this defect occurred despite the vehicle being garage kept, well maintained and maintained only by a licensed ford dealership. highland park ford and ford motor company knowingly and/or negligently concealed a known, major defect from the owner of the vehicle while the vehicle was still under warranty so as to avoid having to repair the product per ford's express warranty. *tr