Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||||
| TSB-09-15-3 | 12/01/2009 | 10033035 | Ford/mercury: some vehicles may set diagnostic trouble codes (dtcs) p0a81 (battery pack cooling fan 1 control circuit) and/or p0a96 (battery pack cooling fan 2 control circuit) in the traction battery control module (tbcm). these codes by | 06/25/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 10/15/2012 | 99500 | 1 | |
| When in the middle of an intersection, suddenly the stop safely now light came on and the vehicle immediately shut down. the shut down appears to have been caused by a faulty coolant system. from online reports, this is a frequent problem with this model and is very unsafe. i was almost hit by surrounding traffic because of the immediate loss of power and control. *tr | |||
| 09/27/2012 | 120000 | 1 | |
| We were traveling on the freeway when a warning appeared on the display stop safely now . the engine lost power and we managed to move the car to the side of the road. i restarted the car and it appeared to work ok. drove another 10 miles and the stop safely now reappeared and the car lost power. we pulled over. we waited for 10 minutes, restarted the car and it drove us home. later when we were driving up our street, the same thing occurred. *tr | |||
| 07/06/2012 | 82500 | 1 | |
| While driving at 70 mph on the highway, vehicle suddenly stops without warning and displays a stop safely now message. this happens on longer trips. it is very dangerous as there is no warning and no way to get off the highway. we are no longer safe to travel on the highway in this vehicle. this is a danger to all on the road and has been reported over and over happening with these vehicles. *tr | |||
| 01/20/2010 | 42000 | 1 | |
| My 2006 ford escape hybrid caught fire in the middle of the night 8 hours after the car was last used. *tr | |||
| 03/31/2008 | 37692 | 1 | |
| Tl*the contact owns a 2006 ford escape hybrid. the contact has experienced multiple failures with the vehicle shutting off without warning. while driving 30 mph, the vehicle shut off and all of the instrument panel lights illuminated. in addition, a light illuminated that read, stop safely now. the vehicle was taken to the dealer, but they could not duplicate or determine the cause of the failure. the dealer advised the contact to call the manufacturer. the manufacturer stated that the dealer would call him to take the vehicle back to the dealer. when the vehicle was taken back to the dealer, they still could not duplicate the failure. neither the dealer nor the manufacturer could provide a remedy for the failure. the vehicle continues to shut off while driving at any speed. the failure mileage was 37,692 and current mileage was 52,000. updated 08/19/09.*jb | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 01/11/2011 | 58100 | ||
| On my way to work this morning the warning stop safely now, illuminated on my dash and the vehicle immediately shutdown in the middle of the road. i was very fortunate that i was only going 25 miles per hour and immediately put my emergency lights on which prevented traffic from rear ending me. i had to have the vehicle towed awaiting diagnosis which i am being told by the deal will probably be related to the hybrid battery cooling system. this is a critical safety issues that must be addressed. | |||
| 09/14/2010 | 78000 | ||
| 2006 ford escape hybrid, right after the warning stop safely now, the car shut down right in the middle of the road, and it happened three times on my way home. after web research, it is quite common for the ford escape hybrid cars. it is very dangerous since there is no time for you to stop safely before the car shut down, not even a 5 or 10 seconds. the dealer check it out, it was a water pump failure caused this, called ford, but ford denied any assistance. the repair costs more than $600.00. this is a safety issue and it is need to be fixed. who is going to drive a car which will shut down in the middle of the road without any time to respond to? | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 08/09/2009 | 65000 | 1 | |
| I experienced a catastrophic engine failure while highway driving @ 70 mph. there was a loud sound from the engine, then a stop the vehicle safely now warning, and the engine stopped functioning. *tr | |||