Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
08/21/20121550001
 While driving on highway at high speed (55mph), entire powertrain (gas engine and hybrid motor) completely shutdown with no warning leading to an abrupt loss of power and control of the vehicle, and was unable to completely pull off the road safely. the dashboard information center just displayed stop safely now. there was no warning of this at all. vehicle would not restart. after sitting for one hour, vehicle restarted and drove perfectly for another 3 days, then the same thing happened again on local streets, leaving the car in a very dangerous position in the middle of the street. brought into shop and they could not find anything wrong with it. i am almost afraid to drive this vehicle anymore. *tr
08/18/2010108000
 Driving my ford escape hybrid on i 5 wa state. warning lite came on that said stop safely now and my engine had stopped. i was in the left lane on the highway and had to unsafely manuever 4 lanes to the right without the engine on.. i read my manual and it said to try and start, which it did. 3 miles later it did it again. this went on for 4 or 5 more times. i got off the highway and limped to a ford dealer. they repaired it, it as a hybrid component cooling pump. it cost me $726.00. they wouldnt cover it. i view this as a severe safety problem