Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| BRAKES | |||
| 05/04/2012 | 81000 | 4 | |
| This is the 4th instance for this same problem. i can not recall the date and mileage that this has happened the first two times so i used the latest instance for date and mileage. this vehicle is currently 5 and 1/2 years old and has 81,100 miles on it. four (4) times now the abs tone ring has cracked causing the vehicle to occasionally brake as if the abs is working and increasing the stopping distance required to safely stop the vehicle. there are multiple internet reports regarding this issue with this vehicle. last year (aug 2011) i had to have one of the abs tone rings replaced at approx 72,000 miles. that was the 3rd time i have had this problem. considering this is my 4th occurrence with this problem and there are numerous reports on the internet i respectfully request that an investigation be opened to look into a recall of this part. some internet reports suggest that ford has modified the abs tone ring but i do know if that is correct. i am a retired air force safety specialist with 15 years experience and it is my belief that this defect poses a serious safety hazard to both the driver and others should the vehicle fail to stop properly. i have contacted ford customer service to try to have this latest instance repaired at no cost to me. it is currently under review. *tr | |||
| 05/04/2012 | 81000 | ||
| This is the 4th instance for this same problem. i can not recall the date and milage that this has happend the first two times so i used the latest instance for date and milage. this vehicle is currentlly 5 and 1/2 years old and has 81,100 miles on it. four (4) times now the abs tone ring has cracked causing the vehicle to occasionally brake as if the abs is working and increasing the stopping distance required to safely stop the vehicle. there are multiple internet reports regarding this issue with this vehicle. last year (aug 2011) i had to have one of the abs tone rings replaced at approx 72,000 miles. that was the 3rd time i have had this problem. considering this is my 4th occurance with this problem and there are numerous reports on the internet i respectfully request that an investigation be opened to look into a recall of this part. some internet reports suggest that ford has modified the abs tone ring but i do know if that is correct. i am a retired air force safety specialist with 15 years experience and it is my belief that this defect poses a serious safety hazard to both the driver and others should the vehicle fail to stop properly. i have contacted ford customer service to try to have this lastest instance repaired at no cost to me. it is currenly under review, | |||
| 09/19/2011 | 91020 | ||
| My whole family was in the vehicle leaving a parking lot when the brake light and abs light both came on and the brakes failed to work at all. i kept trying to use the brake and then had to throw the ebrake on to come to a complete stop. i could not imagine if we were going any faster or if someone else in my family was driving the car. the cost to get it fixed was $3,820 which was outragous. | |||