Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| TSB-08-24-5 | 06/01/2009 | 10029164 | Ford/mercury: vehicles may exhibit a red triangle light and codes indicating a transaxle overtemp. condition may result in reduced power as system activates fail safe operation. *pe | 06/22/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 07/25/2008 | 2 | ||
| 2007 ford escape hybrid. attorney writes on behalf of consumers regarding blue ox bx2609 base plate installation. *tgw the lawyer stated his clients experienced two dangerous failures of the base plate. what made the situation extremely dangerous is that it was almost impossible for a user of the product to inspect to inspect the product for any signs of damage prior to using the base plate to tow a vehicle. once the base plate as installed, it was usually hidden by the bumper and front facade of the vehicle. on july 25, 2088 while driving, the base plate failed which caused the tow vehicle to swing violently back and forth across lanes of traffic. the metal bracket on the bas plate attaching it to the to vehicle (ford escape) was ripped from the metal beam part of the base plate spanning the front of the vehicle. the failure occurred at the joint between the bracket and base plate beam. in total there was about $10,000 worth of damage to both the motor home and the tow vehicle. another base plate was sent to the consumer and installed on the vehicle. on july 25, 2012, while driving and using the allegedly redesigned blue ox base plate, the consumer discovered the tow vehicle has become disconnected and found that once again the base plate failed. the base plate beam was ripped from the metal bracket attachment points in exactly the same way in which the previous base plate had failed. | |||