Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| TSB-08-24-5 | 06/01/2009 | 10029164 | Ford/mercury: vehicles may exhibit a red triangle light and codes indicating a transaxle overtemp. condition may result in reduced power as system activates fail safe operation. *pe | 06/22/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 07/02/2010 | 55000 | ||
| Without warning, the engine and motor stopped upon accelerating after right turn, with warning message and many lights displayed. after rolling to a stop at the side of the road, and waiting 5 to 10 minutes, the car started and drove normally. this has occurred a number of times since then, on surface streets and expressways. the loss of power is accompanied by loss of power steering, of course, and creates a dangerous situation. | |||
| 12/26/2010 | 57000 | ||
| 2007 ford escape hybrid. the car skid as i apply brakes. it is very dangerous. | |||
| 04/19/2010 | 99998 | ||
| Driving home, on highway 880, 110 miles from home, our car loses all power, accelerator stops working completely. we coast to the side of the highway. turn key to off position, start it up again. as we drive off - absolutely no warning - car stops working again and again. this occured over a dozen times. losing power on highway, we hit the hazard lights and try to manuver over to the side of the road, coasting. the worst was coming over 152, hecker pass. nowhere to pull over. we lost power many, many times with absolutely no warning. it turns out the car needed a new transmission cooling pump. there is a tsb (08-24-5) out on this car stating that this condition may result in reduced power as the system activates fail safe operation. there is no reduced power - there is absolutely no power! very unsafe. we are lucky to have suvived the drive home. ford is very aware of this part being defective and has designed a completely different transmission cooling pump (found on the shelf) to replace the ones that are defective and going bad in the cars they sold. i bought this brand new 2007 ford escape and feel my safety has been compromised by ford not recalling this part that causes such an extreme fail safe mode as stopping my car on the highway, repeatedly. i have the old transmission cooling pump that was removed from my car that stopped working. i think that ford should reimburse us for the the cost diagnostic work and replacement of the new part, incuding labor. my back has been in spasims for 3 days now because of the stress from the drive home that took almost 5 hours. i would like ford to reimburse us for the repairs of $554. | |||