Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 09/15/1997 | 20000 | ||
| On april 11, 1995 i purchased a new 1995 ford lx, 1.9l sefi , vin# 1fasp15j3sw273791. after driving the car for a few days and settling into it, i began to notice a clicking sound coming from what to me sounded like the engine area on the driver?s side and the steering column. i took the car back to the dealership immediately. the vehicle was not test driven and i was simply told that it was probably just new engine noise and it would stop. as time went on the clicking continued. i called back to the dealership several times then i just gave up because the vehicle was running okay and had caused no concern. on september 8, 1997 (clicking noise still there) i took the vehicle in for other problems. as invoice states, noise may be coming from engine area. on may 22, 2002 while driving the vehicle it just stopped!!!!! referencing north central ford invoice no. focs590331 (which is attached) you can see the work that was performed. in reference the above-mentioned invoice, you will notice that the timing belt was replaced, one of the phone calls i received was to explain that the timing belt had snapped. please notice that you will find nowhere mentioned that valves or anything else was checked. by the time all of this took place, the clicking noise had become more apparent and they were made aware that it was still there. now for the grand finale, on april 29, 2003 i drove the car to a nearby store and when i came back out the clicking noise turned into a noise as if the engine were going to explode. i immediately stopped the vehicle and called a tow truck and it was taken to north central ford. i was informed that the mechanic thought push rod had gone. i have spoken to more than one mechanic (ase certified) who clearly believes that the valves should have been at least checked when that belt broke. this damn vehicle was my pride and joy it was pampered. the mileage on it was a mere 74,639. terri wilkerson 518 vernet street richardson, tx 75080 | |||
| 11/08/2003 | 0 | 10/28/2003 | |
| After installation of magnetizer (magnetizer.net) , bosch platinum +4 spark plugs, bosch oxygen sensor, k&n high flow air filter car makes 36 mpg i town & 39 mpg on highway. that shows that aftermarket parts can improve any cars gas mileage by up to 25% why car producers don't use these technologies as standard equipment. *nlm | |||
| 03/18/2003 | |||
| The seat belt buckle broke and the speedometer failed intermittently. *nlm | |||
| 01/01/2002 | |||
| Driver side seat belt, cruise control, and paint on hood. ts | |||
| 10/09/2002 | 1 | 12/01/2001 | |
| Upon annual state inspection, it was discovered that both rear coil springs had broken, fortunately both in a way that had not caused tire damage. speedometer fluctuates greatly and creates buzzing-like noise at speeds greater than 55 mph. mr | |||
| 11/12/2000 | 9999 | 11/01/2000 | |
| The car got alcohol smell since the first day i bought it. then it made me dizzy & cough badly all the time , sometime i was thinking that if somebody light up a cigarette which may put my car into fire since there are alcohol smell all over. i began open all the windows whenever i drive this car ( no matter how cold it is, or even when it is raining.). and besides drive it to work, i never drive it during the weekend. because i think my body need some rest from this car. i did not know how bad it could be untill i read a book talk about how dangerous the emitted gasses from the car could hurt people's health, after i read that book i stopped to drive the car & begin to find out how to take care the problem. before i am sure the car is safe to drive, i would not drive it or sale to other people. i wish no body will get hurt by this car. please take care this car's problem. otherwise i really don't know how to do with this car. i am taking bus eveyday to go to work since jan. and the dealer can't find the problem. ford told me to call your dept. is there a kind equipment which can test the inside car air quality to see is it safe to human health. ? , it would not be good if any body get dizzy (co,o3,hc,...) from the bad air quality inside the car on the high way. i think there shoud be a equipment for the public to check their inside car air quility, so everybody know they are safe to breath in the car and safe to drive the car without hurt their health & not hurt other people on the high way. we need such a equipment. & every car sold from the dealer should. pass the inside air quility test. please help me !!!!! thanks for your time.*ak | |||
| My name is: steven encarnacion. address: 1204 st. joseph way, petaluma, ca 94954-5360, e:mail stevoe@home.com. telephone #(707)763-7437. this is the second (1st odi#: 719304) of four complaints (of which the third one is about a saftey defect that caused an injury) against g&c autobody, re:renting vehicles with the gross knowledge of saftey defects. on 01/15/2000 i rented my second vehicle from g&c autobody, a ford escort (customer rental agreement #25745, repair order#000676, cost: $5.00 per day) as a loaner vehicle while my vehicle was to be repaired. the ford escort wouldn't always start, there were times when i was stalled for fifteen minutes before it would decide to start, but usually i would just sit there and listen to the engine turn over and over before it would start. i was stuck in the parking lot one day at college for fifteen minutes with a stalled engine, when it finally started i drove it to g&c autobody to tell them that this car has problems. they called a mechanic to check it out and he said he couldn't find anything wrong with it. the mechanic also told me that if i have a problem with it to bring it back. i drove to their second bodyshop down the street to pickup some things i had in my car that was being repaired and when i got in the car to leave, it wouldn't start and the engine would just turn and turn. a crowd of bodyshop repairmen started to gather around because thay could hear me trying to start the car. so i drove right back to g&c autobody and told them that i want a different car, that this ford escort needs to have some work done on it. so they rented me a third vehicle. i was told to contact your agency by contact 4 (channel four news in the s.f. bay area). no safety defect listed in the summary. *ak | |||
| 4 | 01/01/2000 | ||
| No summary listed for above vehicle. *ak | |||
| 11/16/1999 | 08/01/1998 | ||
| No summary listed for abov evehicle. *ak | |||
| 05/01/1997 | 2 | 07/01/1996 | |
| Since we bought this used program vehicle, we have had to replace the tires at least 4-5 times, the back top brake light numerous times (fuse) the brakes at least twice and when my son was hit during the winter the airbags did not deploy and he had back injuries his passenger had chest pains from the seat belts, we did replace the timing belt this year and than in july the engine stopped working and the mechanic (pride auto) stated that the engine was damaged this occured while driving appx. 25 hrs per mile. the dealership refused to help us stating that we got 99,000 miles out of it. we are voluntarily returning the vehicle, they are giving us a hard time about it. | |||
| 07/01/1997 | |||
| No summary | |||
| 04/05/1998 | 03/01/1998 | ||
| Fuel tank cracked and leaking.not due to driver error!! radiator clogged up and when engine ran hot, warning lights and gauges failed. this caused a cracked cylinder head. *ak | |||
| 08/17/1995 | 1 | ||
| Check engine light sensor assembly. | |||
| 04/20/1995 | 0 | ||
| Console by gas pedal does not allow quick transfer of foot from gas to brake. *dsh | |||
| 05/01/1995 | 1 | ||
| Noisy dashboard. *ak | |||