Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | ||||||||||||||||
| 02V323000 | FORD MOTOR COMPANY | from 11/02/1995 to 09/05/1997 | V (Vehicle) | 396217 | 02/11/2003 | ODI | FORD MOTOR COMPANY | 12/09/2002 | 12/19/2002 | |||||||
| Defect Summary | On certain passenger vehicles, the integrated air bag monitor (iabm) can be contaminated with water or other liquids and could experience internal electrical shorting. | |||||||||||||||
| Consequence Summary | This may, in turn, cause the air bag readiness light to illuminate and in very rare occurrences, air bag deployment, melted wiring, or fire may occur. | |||||||||||||||
| Corrective Summary | Dealers will install the shield over the iabm and apply nyogel grease to the connector. owner notification began february 11, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 981520 | 08/03/1998 | 609560 | Integrated air bag monitor replacement service kit. yd | 04/04/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS | ||||||
| EA02008 | FORD MOTOR COMPANY | 06/10/2002 | 12/11/2002 | WATER INTRUSION INTO AIRBAG MONITOR | 02V323000 | |
| By letter of december 6, 2002, ford notified the agency that it would conduct a safety recall on all 1997 ford escort and mercury tracer vehicles.ford found that electrical shorting of the integrated air bag monitor (iabm)due to liquid intrusion of water or engine coolant can occur in the subject vehicles.ford and lincoln mercury dealers will install a protective shield over the iabm and apply nyogel grease to it's electrical connector.see ford's december 6, 2002 defect and noncompliance information report for details. | ||||||
| PE02010 | FORD MOTOR COMPANY | 01/30/2002 | 06/10/2002 | INTEGRATED AIR BAG MONITOR WATER | ||
| Allege water from the air conditioning plenum and/or engine coolant from the heater core enters the integrated air bag monitor | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 07/21/2012 | 161000 | ||
| Tl* the contact owns a 1997 ford escort. the contact stated that while driving 30 mph, the air bag light illuminated and smoke emitted from under the dashboard. the contact maneuvered to the shoulder and the vehicle stalled. the vehicle was then towed to the contact's home. while the vehicle was parked, the contact noticed that the dashboard was melting. the fire department appeared on the scene to disconnect the battery. the contact noticed there was a recall associated with nhtsa campaign id number 02v323000 (air bags:frontal:sensor/control module) and planned on contacting the manufacturer. the vehicle was not repaired. the failure mileage was 161,000. | |||
| 07/21/2012 | 161000 | ||
| Tl-the contact owns a 1997 ford escort. the contact stated that while driving 30 mph, the air bag light illuminated and smoke emitted from under the dashboard. the contact maneuvered to the shoulder and the vehicle stalled. the vehicle was then towed to the contact's home. while the vehicle was parked, the contact noticed that the dashboard was melting. the fire department appeared on the scene to disconnect the battery. the contact noticed there was a recall associated with nhtsa campaign id number 02v323000 (air bags:frontal:sensor/control module) and planned on contacting the manufacturer. the vehicle was not repaired. the failure mileage was 161,000. kmj | |||
| 07/21/2012 | 161000 | ||
| Tl-the contact owns a 1997 ford escort. the contact stated that while driving 30 mph, the air bag light illuminated and smoke emitted from under the dashboard. the contact maneuvered to the shoulder and the vehicle stalled. the vehicle was then towed to the contact's home. while the vehicle was parked, the contact noticed that the dashboard was melting. the fire department appeared on the scene to disconnect the battery. the contact noticed there was a recall associated with nhtsa campaign id number 02v323000 (air bags:frontal:sensor/control module) and planned on contacting the manufacturer. the vehicle was not repaired. the failure mileage was 161,000. sm. | |||
| 12/06/2010 | 233000 | ||
| Air bag control diagnostic module shorted out due to ruptured heater core. when i spoke with the local dealership they told me to contact a local junk yard. there is a recall on this item. i never received a recall notice. | |||
| 06/17/2005 | 94645 | 1 | 06/09/2002 |
| Dt: have a recall letter for air bag light, and took vehicle to dealership service dept to have it fixed. the number on the recall was 02s44, they supposedly fixed it, but went, and got in the vehicle and the light was flashing again. hadn't even left the lot. now they want to charge consumer to have it hooked up to a diagnostic machine . *ak | |||
| 09/01/2004 | 1 | ||
| Consumer receive recall notice 02-s44 replacement of air bags . dealer failed to repair the recall. consumer informed mechanic that the srs light appeared on the dashboard and remained on. consumer stated that the light was not on before recall repairs were done. service manager tammy. *ak | |||
| 03/05/2003 | 1 | ||
| Nar 04/28/2003 mr the consumer recieved safety recall #(02s44) regarding air bag monitors. prior to that the consumer experienced problems with the air bag light flashing on, the vehicle was taken to have repairs made and it cost over $500.00 for a problem that may have already existed in reference to the recall. *cb | |||
| 06/05/2004 | 2 | 02/10/1997 | |
| My client, akruaria wright was driving her 1997 ford escort lx sedan south on ga hwy 300, when both the driver and passenger airbags spontaneously deployed. as noted in the police report, there was no contact or impact with any object or vehicle. the road that she was on is a major road; it is paved and in excellent condition. upon deploying, the airbags forced the dash up and busted the windshield. the airbags, as they deployed, made contact with ms. wright's face, arms, hands, and chest. on her face, arms , and hands she suffered minor burns from the contact. she also has suffered cervical and thoracic strain from the contact. at this time, the car is still waiting to be repaired. i have contacted the ford motor company in dearborn, mi, but as of now i have not had a response.*ak | |||
| 11/26/2000 | 1 | 09/28/2000 | |
| Vehicle fire involving 1997 ford escort.*mr after incident occurred a recall was issued advising a manufacturer defect in air bags and air bag modules. however the vehicle was unable to drive because of severe damages so the dealership voided the recall. the consumer felt that ford re -actions where unacceptable, and is requesting to be reimbursed for the loss due to manufacturer defect. the safety recall letter issued is (o2s44). please investigate. *cb | |||
| 09/15/2003 | 124000 | ||
| Last thursday my husbands 1997 ford escort caught fire, and we think it was because of a faulty air bag sensor. it had been previously recalled, and we took it to the local ford dealer and had the problem corrected. but everything that happened fell in exactly with what the recall letter said would happen if we didn't get it fixed. we would like this matter further investigated because we feel that the ford dealership only installed another faulty air bag sensor into our car instead of fixing it like they were supposed to. neither my husband or i were injuried when the car caught fire, but that was only by the grace of god. if we can prevent this from happening to someone else then we should. | |||
| 1 | 09/12/2003 | ||
| Consumer stated when vehicle was purchased 3 months ago air bag light was on and later went off. on december 22, 2003, the airbag light came on upon starting , and then air bags deployed, and smoke began to come out of the dash. vehicle caught on fire and was totaled. the fire department stated fire was due to a short in a wire. *ak | |||
| 09/21/2003 | 1 | ||
| Vehicle's air bags deployed and dashboard caught on fire while parked in a local garage.*mr the air bag light was coming on and off the remained on. consumer allowed the vehicle to cool after smelling smoke. a trooper recommended having the vehicle towed. the vehicle was at a local garage locked up when the fire occurred. the windshield shattered due to the hot temperature. the fire dept. found the vehicle was under recall for defective air bags. *ph | |||
| 08/12/2002 | 2 | ||
| While driving at 50 mph vehicle was involved in a head on collision, and air bags did not deploy. however, two weeks later while vehicle was parked, air bags deployed inadvertently. *ak | |||
| 02/16/2003 | 1 | ||
| Air bags deployed and fire melted dash. *ak | |||
| 1 | 05/26/2000 | ||
| Consumer noticed a month after purchasing the vehicle air bag light flashed on and off. consumer contacted the dealer several times. dealer has not diagnosed the problem.*ak | |||
| 1 | |||
| Recall 02v323000, consumer noticed that after having recall done for integrated air bag monitor contamination dealer had installed the shield over the iabm ,and applied nyogel grease to the connector one month after consumer noticed smoke coming from the wires. *ak | |||
| 1 | 05/10/2002 | ||
| Air bag light has been on constantly. consumer had received a recall which it stated that vehicle had to have a shell on top of the cable so that air bag light will not come on, but after she took the vehicle to get it fixed the problem was still there. dealer will only fix it if the consumer pays for it.*ak | |||
| 47702 | 1 | 06/01/1997 | |
| Side collision to vehicle and both air bags deployed causing injuries. *mr | |||
| 03/01/2002 | 1 | ||
| The recall air bag failed prior to recall notice (recall number 02v323000). the vehicle was parked in the consumers driveway when the air bags deployed. as a result the vehicle caught on fire. the consumer requested reimbursement for the loss of the vehicle. *mr *scc *nlm | |||
| 05/05/2003 | 76000 | 1 | |
| The vehicles air bag caught on fire. *nlm | |||
| 05/26/1999 | 25000 | 1 | |
| The air bag burned the vehicles dash. this occurred prior to the consumer receiving the recall notification (recall number 02v-323000). *nlm | |||
| 80000 | |||
| Consumer was proceeding through a green light when another car traveling about 40 mph hit the consumers vehicle. the consumers car went into a spin. none of the airbags deployed. *nlm | |||
| 04/09/2003 | |||
| The consumer vehicle experienced symptoms of recall 02-v-323-000 which referenced the air bag monitor. the dealer refused to repair the problem because the vehicle mileage was high. *nlm | |||
| 02/22/2003 | 70000 | 1 | |
| The vehicle was involved in an accident and the air bags did not deploy.*jb | |||
| 1 | |||
| The vehicle was involved in side collision, and the air bags failed to deploy.*jb | |||
| 10/15/2002 | |||
| While driving the vehicle the airbag light would come on. dealer notified. | |||
| 10/02/2002 | |||
| While driving the vehicle the airbag light would appear. dealer notified. ts | |||
| 01/15/2002 | 1 | 07/01/2097 | |
| Upon replacement of my horn assembly, the driver side air bag light on the dashboard flashes. air bag has not deployed and should have following a minor incident in which i struck a vehicle in front of me. concerned that air bag will not deploy in a serious crash. dt | |||
| 10/09/2002 | 1 | ||
| Consumer states that was in a collision and air bags did not deploy. please add more details. mr | |||
| 1 | |||
| Consumer stated the airbag light was flickering.*jb | |||
| 01/01/2000 | 10/01/2096 | ||
| Ford just recently informed me that the defective horn reported just a few weeks out of warranty. also involves the airbag. robin marshall of ford headquarters customer relations informed of this safety risk a couple of weeks ago: (313)845-5831. ford never informed us of the additional airbag safety risk until this time. i reported the horn malfunction (as it was setting in the garage the horn suddenly sounded at around 2 a.m.). ford refuses to fix the problem without the payment of at least $300 and only recently agreed to even inspect the vehicle at their expense. as a result of this inspection (apparently) we were told of the airbag defect which, remember, has existed for years now.*ak | |||
| Consumer notice fog coming fromair conditioner vent while air was running. vehicle caught on fire under dashboard. dealer was contacted, technician noticed air bag module was the problem. please provide further information.*ak | |||
| 08/01/2098 | |||
| In august 2001the air conditioner started making a noise and then the air bag light and chime started. we took the car to the brandon ford dealership. they fixed the air conditioner. but they said it would be at least $1000 to just look at the air bag. we do not have that kind of money to waste on air bags. i was eight months pregnant at the time and we asked the dealership if the air bags would deploy. they said the air bags would not deploy. now i read an article stating that the air bags in the same type of vehicle have deployed for no reason. so, my husband, my unborn child and myself were at risk and we were under the impression everything was fine. a year later the air conditioner stops working and my husband looked under the dash to see if he could figure out why it stopped working. he found the wires connecting to the air conditioner were all melted. this could have started a fire and again my husband, my son and myself were at risk because the real problem was never really fixed. i read in the article that fires also had occurred for no reason. i would like to know how we will be protected from these failures that have occurred. thank you for your time.*ak | |||
| 06/02/2002 | 1 | 12/01/2001 | |
| 97 escort was actually purchased for my daughter in 1998, with about 38000 miles on it. my son bought it from her in dec. 01 after he wrecked his ranger. he told me that his air bag indicator light on the dash had come on and wouldn't go off. i am in sales at a ford dealership and asked a couple of service advisors and mechanics about the light and they said that 99% of the time it was usually just a clock spring. figuring no big deal, i told my son to keep driving the car (this was about may,02). later he told me that he kept smelling something burning periodically; i could smell it but thought the odor was almost negligible. next thing i know, he told me the under side of the dash, behind the radio and on passenger side of the vehicle (inside the car) had caught fire and he used the kitchen fire extenguisher to put it out. i told him to also disconnect the battery. i have been selling fords for 11 years and did some digging. there was a technical service bulletin article no. 98-15-20 (supercedes article no. 98-14-3) which addresses this problem and tells the service dept. to replace the module and install a watershield to keep this from recurring. this is eligible under bumper to bumper warranty coverage and safety restraint warranty coverage. since my car has about 98000 miles on and was still running fine before this happened, am i out of luck at getting this car running again. preliminary estimate from a mechanic was about $1100 in parts and who knows how much in labor. would appreciate hearing your current case status with ford motor co. on this. thanks. *ak | |||
| 07/03/2002 | 1 | 04/01/2097 | |
| Heater core leaked onto air bag sensor and module causing air bag warning light to come on. had to replace heater core,air bag sensor and module.*ak | |||
| 07/24/2002 | |||
| While driving at 40mph air bag light came on.then, air bag department caught on fire, causing consumer to pull over. dealer notified.*ak | |||
| 07/01/2002 | |||
| Air bag warning light is flashing. vehicle was checked by dealer, who advised consumer of air bags replacement. *ak | |||
| Smoke was coming from air conditioner after starting vehicle. vehicle was towed to dealer, technician stated air bag module was on fire. please provide further information.*ak | |||
| 06/16/2002 | 1 | 10/01/2099 | |
| Heater core failure resulted in failure of airbag system due to placement of airbag computer without moisture shield. *ak | |||
| 06/10/2001 | 0 | ||
| Horn does not blow. was told by a mechanic that problem was a defective air bag.*ak | |||
| 04/25/2002 | 2 | ||
| Airbag light is flashing when vehicle is cool, not when vehicle is hot. *ak *yh | |||
| 08/21/2001 | 06/01/1997 | ||
| Horn stuck, does not turn off. to replace, dealer must replace airbag also. says airbag may malfunction because horn malfunctioned. about 7 similar problems are listed on this web site. this is a safety feature and a malfunction in the horn shouldn't cause problems in the airbag. plus, it's not a wear and tear item that's wrong with the car. had a problem with the horn while the car was under warranty and the dealer did not catch this problem with the horn/airbag. isn't this a safety issue that could put passengers at risk. who would guess that a problem with the horn may lead to a deployment problem with the airbag?*ak | |||
| 02/17/2001 | 1 | 09/01/1998 | |
| The heater core leaked onto the air bag diagnostic module, causing it to short out and catch on fire. this item was replaced along with the heater core for a cost of $955.00. i had to remove the battery cable to keep the car from catching on fire and burning up, the service manager at stegall ford in pontotoc stated i should not have this problem again because the new part was sealed in plastic. i believe this is a serious design flaw after looking at your odi id logs of 865884,867236,845896 and 845837 along with numerous air bag deployments for this model car for no reason. i believe this part was changed by ford and should have been recalled on all models. i work as a design engineer and if an electrical item is subject to moisture injestion, it should be sealed or potted to eliminate shorts and failure. the placement of this module under the heater core was wrong, i notified ford and they only apoligized for the heater core leak, they did not acknowlege anything about the air bag module, i again notified them that they should be responsible for payment on this item, since the design had been changed, they have not replied to this in over a week, stating it would only take 3 days for a reply. to me this is a serious issue, i have worked in the past under fda guidelines in the medical industry with reporting and i do not like the way this is being handled by ford, they are acting like they are trying to hide something, a persons life or personal injury is not something to sweep under the rug, although no one in my family sustained any injury, they could have, i will now try to sell this car as soon as i am able. thank you jeffrey l plunk | |||
| 03/04/2001 | |||
| Vehicle is experiencing erratic operation of horn. horn will go off without consumer engaging it. dealership is replacing airbag as well as horn to fix this. please provide any additional information.*ak | |||
| 11/01/2000 | 1 | ||
| The horn was inoperative and making a clicking noise when it is applied, the dealer found that the horn switch was stuck on part of the air bag, dealer replaced horn and drivers side air bag. nlm | |||
| 09/15/1997 | 0 | ||
| In oct of 1998 horn started to activate and won't stop unless driver unplugged it, consumer was out of an airbag and horn for a month, consumer sa0id thatcurrently problem was back, and dealer wastrying to charge consumer $700.00 to fix this problem.*ak | |||
| 03/08/2000 | |||
| Air bag sensor light continually blinked. dealer notified, and informed consumer that the malfunction may be due to a bad clock spring, and repairs would be at consumer's cost. *ak | |||
| 10/07/1999 | |||
| Consumer is 4ft 8in and is concern with the air bags because she sit close to the steering wheel. nlm | |||
| 02/02/1999 | |||
| The horn will start to blow by itself without anyone in the car or without the car being started. fuse has to be taken out in order to stop the horn. dealer had to replace the horn and the airbag. *ak | |||
| 07/28/1999 | 05/01/1996 | ||
| 05/25/1999; while driving at 35 mph, the head gasket on engine blew out car was undriveable. on 07/15/1999; the horn started honking continuously on it's own, when car was parked & locked. had to remove fuse to shut off. dealer said it was a bad air-bag module, not covered by warranty, cost $ 675.00. 07/25/99, crankshaft pulley broke off, car not driveable. i note 4 other reports on this web-site for the crankshaft pulley, and 1 each for the head-gasket & horn/airbag problems + many other airbag problems. | |||
| Due to moisture in airbag moduler , the moduler shorted out, causing a fire.because windows were rolled up , it smothered fire out. *ak | |||
| 1 | 08/01/1998 | ||
| My wife hit a deer on interstate 90 near albert lea, mn. relatively minor damage to the car but sufficient to deploy both air bags. the deployment resulted in a fracture to the dash and windshield that required replacement of those plus all air bag components. the majority of damage to the vehicle was because of air bag deployment. according to information supplied by the dealer, one air bag sensor is unique in this particular vehicle and not readily available. we have waited a number of weeks to get the sensor, otherwise the vehicle has been repaired. the dealer will not release the vehicle as long as a safety component is inoperative. ford says that this is a problem for the dealer to resolve. the dealer says that they have had this part on priority shipment for over three weeks and it still is not available. i believe that the damage may have been sufficient to deploy the air bags though it was unnecessary in this particular crash. however it is unexcuseable that this part causes the majority of damage to the vehicle, plus we are unable to use the vehicle, we lose not only use, we lose warranty, and we do not have a very secure feeling about a part that is so important, yet so rare that it only exists in a few production models. we are grateful for safety devices, we are grateful no one was injured, we would be more grateful to get our car back. why would ford put a safety component on such limited supply? please identify if this is a safety concern for more vehicle owners. thank you, curt kephart should not the entire system be replaced with something more standard? | |||
| 12/19/1996 | 1 | 04/01/1997 | |
| Steering wheel locked up,brakes failed to operate properly resulting in an accident, no deployment of air bags during collision. | |||
| 07/12/1998 | 1 | 06/05/1997 | |
| False deployment of air bag during 10 mph (tap) of a guardrail, resulting in injury to eyes. | |||
| 07/23/1997 | 1 | 12/01/1996 | |
| Air bag had violent deployment upon collision, causing burns, scrapes and bruises. | |||
| AIR BAGS - FRONTAL | |||
| 08/16/2010 | 81152 | ||
| Tl-the contact owns a 1997 ford escort. as a passenger in the vehicle been driven 5 mph in a driveway both frontal air bags deployed. she stated the driver was knocked unconscionus and the other passenger had a injury to the face. the vehicle crashed into a tree and a branch hit the windshield. the vehicle has not been taken to a dealer or mechanic. the failure and current mileage was 81,152. vwb | |||
| 01/28/2003 | 73500 | 16 | |
| While parked horn went off on its own. owner had taken fuse out to stop horn from blowing. spoke to dealer & informed small plastic piece had worn away between horn & air bag module. it needed to be replaced. seems to be a very common problem and was obviously a hazard (could possibly prematurely activate or fail to activate the airbag). no solution for this problem has been address by the manufature to my knowledge! outside temperature is not a factor at all, occurs on hot, cold or rainy days. *ak | |||
| 03/06/2005 | 140000 | 1 | 12/20/2004 |
| While driving at 60 mph both frontal air bags deployed inadvertently. consumer drove vehicle to dealer. while talking to a manufacturer's representative via phone vehicle caught on fire less then 15 minutes while parked. the fire appeared to have started under the hood on the passenger's side. the local fire department arrived to extinguish the fire. the cause of the fire was determined to be electrical.*ak | |||
| 11/02/2004 | 2 | ||
| While driving and stopping at a stop sign air bag deployed. vehicle started to smoke, and the heater coil went out. there was anti freeze all over the floor of the vehicle, and the air bag busted the front windshield. ford will not do anything to help the consumer.*ak | |||
| 10/02/2004 | 1 | ||
| While driving 10 mph both frontal air bags deployed inadvertently. this caused the driver to sustain minor injuries. vehicle was taken to the dealer for inspection, and mechanic determined that the air bag module needed to be replaced. *ak | |||
| 10/09/2004 | 45000 | 1 | 11/15/1997 |
| The vehicle accelerated and lurched forward while pulling into a parking space, causing the vehicle to hit a brick wall. upon impact, both frontal air bags failed to deploy. the driver sustained minor injuries, and was transported to the local hospital. the dealer and the manufacturer were not notified. *ak | |||
| 10/04/2004 | 111000 | 1 | |
| The air bag deployed inadvertently. *jb | |||
| 08/18/2004 | 1 | ||
| Dealership and manufacturer wont honoring the nhtsa recall 02v323000. certain passenger vehicles, the integrated air bag monitor (iabm) can be contaminated with water or other liquids and could experience internal electrical short. *ak | |||
| 08/01/2004 | 84440 | 1 | 03/03/1997 |
| Airbag deployed after recall repairs by ford (notification and verification of notice and repair are in our possession) resulting in burns to passenger on forearms (due to inflation of bag), broken windshield and dash is messed up. no accident ocurred or object hit. car was moving at 15 mph (max) at deployment. ford declares no responsibility due to excess mileage (84,440). i didn't realize there is a mileage limitation on safety!*ak | |||
| 01/15/2004 | 1 | ||
| While driving 35 mph the vehicle in front of the consumer suddenly came to a complete stop. as a result the driver rear ended the vehicle. the consumer stated that neither of the frontal air bags deployed which resulted in some injuries. the consumer had the vehicle towed to the dealer. *nm | |||
| 12/23/2003 | 100000 | 1 | |
| While attempting to start the vehicle passenger's side air bag deployed. as a result, consumer sustained facial injuries. one week later consumer received a recall notice from the manufacturer.*ak | |||
| 08/08/2003 | 1 | ||
| When the consumer applied the brakes to avoid hitting a dog, the air bag deployed. *jb the vehicle filled with smoke and the air bag hit the consumer in the chest and bruised other areas. *scc *jb | |||
| 07/03/2003 | 1 | 05/29/2003 | |
| The vehicle was hit in the passenger side door, which casued the frontal air bags deploy. according to the owners the manual the air bags were not suppose to deploy unless there was severe impact to the front of the vehicle. *ak *cb *jb | |||
| 03/01/2003 | 1 | ||
| Frontal air bags deployed without warning while driving.*ak | |||
| 1 | |||
| The vehicle was involved in a frontal collision, and the air bags deployed 3 to 4 minutes later, and then smoke emitted from the air bags. *jb | |||
| 03/13/2003 | 1 | ||
| While driving 30 mph the consumers vehicle slid on ice and collided with another car. neither the front driver nor passenger air bags deployed. *nlm | |||
| 12/23/2002 | 120000 | 0 | |
| I was burned on my right hand (3 fingers and thumb) due to both air bags had deployed. no one was in the passenger seat. *jb | |||
| 02/21/2003 | 1 | ||
| Consumer was involved in a frontal collision, the air bags deployed, however the air bags damaged the front windshield and side window.*jb | |||
| 1 | |||
| The air bags deployed without impact to the vehicle.*jb | |||
| 11/18/2002 | |||
| Consumer states that while driving air bag light illuminated. contacted dealer to bring vehicle in for diagnostic. the next day while driving, vehicle began smoking from the steering column and then stalled. related safety investigation ea02008/water ingestion into the air bag monitor ts | |||
| 11/01/2002 | |||
| Consumer states that while driving on highway at approximately 70mph, the front driver's air bag deployed without warning. ts | |||
| 07/29/2002 | 1 | ||
| Consumer states air bag light is on. flashing code 51. air bag monitor assembly replaced. *tt | |||
| 05/13/2002 | 1 | ||
| Vehicle was hit in the front center yet the air bags did not deploy. dealer notified.*ak *yh | |||
| 08/31/2002 | |||
| While traveling on highway and without prior warning applied horn and there was no noise. also, dual airbags willnot deploy. dealership is aware of problem. | |||
| 08/29/2002 | |||
| While driving at 20 mph front air bags deployed without consumer hitting anything. there was no prior warnings. contacted dealer. *ak | |||
| 08/14/2001 | 1 | 07/20/1997 | |
| While in motion, consumer was involved in a collision and the airbags did not deploy. the seat belt also did not hold. consumer suffered chest injuries to the rib cage. consuemr wishes to have airbags opened and inspected at the local dealership. *jg | |||
| 06/15/2000 | |||
| While driving 5 mph both airbags deployed, no crash. please provide additional information.*ak | |||
| 07/27/2002 | 1 | 07/01/1997 | |
| While driving 67 mph on smooth surface consumer smelled sulphur, then both airbags deployed. *ak *yh | |||
| 04/17/2002 | 10/01/2098 | ||
| On april 17 my 1997 ford escort was involved with flying road debris on the interstate. a piece of tire was thrown by the vehicle ahead of me into my bumper cover. what would have started out as a minor scratch in the bumper turned into a broken windshield and two blown airbags, which assisted in no way. they caused burns on the arms and created a driving hazard on the road in which i ended up in the median trying to take evasive action. i feel these airbags should not have exploded in this incident. no contact was made with another vehicle to create such conditions for the airbags to deploy. the airbag deployment was too sensitive. could you please investigate whether other incidents of this nature have occurred? has any type of recall been warranted with premature airbag deployment? potential for injuries were tremendous in this incident. i appreciate any assistance in this matter.*ak | |||
| 12/20/2001 | 2 | 09/01/2001 | |
| Air bags deployed while driving with no warning and no collision or impact to the sensors for the air bags, both drivers and passenger bags went off and also had broken the windshield. *ak | |||
| While traveling noticed a half inch drop in road. consumer drove slowly over the drop without any indication that consumer's air bag deployed. please provide further informaton.*ak | |||
| 07/01/2000 | 1 | ||
| While parked with no passengers both air bags deployed without reason. dealer has been contacted. *ak | |||
| 08/19/2000 | 0 | ||
| Consumer was traveling about 45mph on a side road and struck a deer. airbags inflated at this time, and consumer was blinded . there was smoke dust everywhere. when driver's side airbag went off, airbag broke his wrist.*ak | |||
| 07/19/2000 | 2 | 05/01/1997 | |
| Both driver & passenger airbags deployed & shattering passenger side window from the force of the airbag deployment, talked to dealer & airbags knocked out the clock spring, monoitor, dash assembly, dash frame bucket & sensors. *ak | |||
| 08/03/2000 | 0 | ||
| Consumer noticed that airbag light was flashing on the dash panel wednesday night. then, next day the light was still flashing, and vehicle started smoking. she had vehicle parked, then she got inside of vehicle. turned vehicle on, and it started smoking. had moved the panel, and noticed that fire was comming from there. another vehicle had a fre extinguisher, and put fire out. vehicle was taken to dealership. mechanic told her that it would take $1300 75 to fix vehicle. *ak | |||
| 08/02/2000 | 0 | ||
| While driving about 35 mph both air bags suddenly deployed without a prior warning, nor hitting anything. *ak | |||
| While traveling noticed air bag indication light flashing. then, stopped the next day and indication light flashed. also, cooling indication light came on. consumer parked vehicle and air bags deployed. please provide further information.*ak | |||
| 04/03/2000 | |||
| Onsumer was driving on the street and making a left turn when a bus veered into her vehicle, and hit vehicle from the back. consumer lost control of vehicle, and ran into a utility pole,and neither driver's nor passenger's airbags deployed. *ak | |||
| 05/31/1998 | |||
| Vehicle was struck from the driver side and forced into a concrete pillar at 22 mph impact, and both air bags failed to deploy. *ak | |||
| 10/22/1999 | |||
| Vehicle was involved in multiple freeway car collision. up impact estimated at 30 mph, air bag on driver's side failed to deploy. ( passenger's side air bag did deploy). dealer notified. *ak | |||
| Vehicle was at a standstill when both driver's side and passenger's side air bags deployed without a cause. also, air bag light was illuminating on dashboard, and an odor appeared in the vehicle prior to air bag deployment. consumer has contacted the dealer. please provide any further details. *ak | |||
| 09/27/1999 | |||
| While driving on a ramp vehicle was involved in an accident and the air bags did not deploy, and the seatbelts did not lock up. please provide any futher information. *ak | |||
| 10/02/1999 | 0 | ||
| While driving in a residential street hit a dog, and air bags deployed on both driver's and passenger's sides. passenger's side air bag busted the front window, and consumer's hand was burned badly. *ak | |||
| 11/24/1998 | 1 | 05/01/1997 | |
| On nov.24,1998 vehicle experienced collision that causing violent deployment of airbag, resulting in injury to drivers left hand. *yc | |||
| 09/04/1999 | |||
| While driving at 35mph the airbags deployed. vehicle was not involved in a collision. manufacturer and dealer have been notified. *ak | |||
| 07/20/1999 | |||
| Vehicle was at a stop light all of a sudden both air bags deployed. dealer notified, and informed consumer that it was caused was by water intruding on circuit board module located under driver seat. repairs were made, but water still kept entering. consumer believed the problem was due to a/c condensation. dealer notified and refused to correct problem, knowing this can cause the air bags to deploy again. seeking nhtsa help inthis matter. *ak | |||
| 06/18/1999 | 1 | ||
| Vehicle experienced no deployment of air bag when impacted in the front and rear of the car. (attorney for consumer). nlm | |||
| 07/20/1999 | 0 | ||
| While stopping on a red light the air bags deployed without a reason. *ak | |||
| 06/13/1999 | |||
| Vehicle was involved in a collision at 45mph, seat belts did not retract properly, and the airbag did not deploy until the vehicle came to a complete stop. dealer and manufacturer have been notified. *ak | |||
| 05/21/1999 | |||
| Vehicle was involved in an accident in which vehicle rolled into a ditch while coming to a stop at approx. 25 mph in heavy rain condition. upon impact, both air bags deployed and bursted. driver received chemical burns to his fingers, and passenger received chemical burns to one of his eyes and face. dealer/manufacturer notified. seeking help from nhtsa in this matter. | |||
| 07/26/1998 | 1 | 04/01/1997 | |
| Air bags deployed for no reason. when the car came to a stop, it bumped the car in front of it. ford says this was the cause for the deployment. it was not! | |||
| 05/05/1999 | |||
| Consumer was driving approximately 45mph when a deer jumped over gaurdrail head-on in front vehicle. air bags deployed, the passenger side damaged consumers eye. *ak | |||
| 04/21/1999 | 1 | 12/01/1997 | |
| Driver's side seatbelts never locked down. when the passenger side airbag was deployed it shattered the windshield. glass was on the passenger's seat and if some one was there they would have been cut. | |||
| 10/26/1998 | 0 | 06/26/1997 | |
| Driver was rearended by another vehicle traveling at about 50 mph, and was pushed into the bumper of the vehicle in front. during the collision the seat back mechanisms broke and allowed the recline to a 45 degree angle, the shoulder strap of the seat belt slid down to her arm, and she was thrown into the steering wheel since the air bags were not deployed. vehicle was totalled, and driver sustained injury. *ak *ml | |||
| 06/21/1998 | |||
| Consumer was driving vehicle on highway at 60 mph when noticed a burning smell coming from inside, passenger's side of vehicle. pulled vehicle over to see what was burning, nothing could be found. passenger got back into car, while driver was still looking under the hood. less then 30 seconds after passenger got into the vehicle, both air bags deployed. passenger received chemical burns and cuts on face. also, air bags cracked front windshield. dealer notified. *ak | |||
| 05/17/1998 | |||
| While driving the vehicle hit the curb and both air bags deployed which caused the windshield to crack. *ak | |||
| 04/09/1998 | 05/30/1997 | ||
| During frontal impact at 30mph, the passenger's side air bag deployed, while driver's side air bag did not deploy, causing consumer to hit steering wheel. *ak | |||
| Brakes failed and vehicle rear ended another vehicle at 25mph, and airbags on both sides did not deploy. *ak | |||
| 10/04/1997 | 07/01/1997 | ||
| Driver's air bag deployed during a rearend collision, burning occupant's hands and injuring the fingers. *ak | |||
| Vehicle had frontal collision at 35mph and driver's and passenger's side airbags did not deploy. has not been to dealer. *ak | |||
| 08/01/1997 | |||
| Vehicle hit a bump going about 28 mph and the vehicle's airbags exploded . the explosion caused the windshield to shatter and the panel to burst. ther is no damage to the vehicle. manufacturer will repair the vehicle only if insurance company determines that there is a manufacturer's defect . *ak | |||
| 04/18/1997 | |||
| While driving at 20 mph the driver's and passenger's air bags deployed without an accident occurring or vehicle hitting anything in the road, cause unknown. *ak | |||
| Vehicle was involved in a minor collision in which both driver's and passenger's air bags deployed, causing the window shield to break. please describe further details. *ak | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 1 | 11/01/1996 | ||
| Consumer stated while driving on the interstate, the front drivers side air bag deployed on its own without impact. the dealer completed the repairs, based on water getting into the air bag module, then into the electrical system. nhtsa# 02v323000 scc *jb | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 11/01/2007 | 146808 | 2 | 01/01/2006 |
| Tl*the contact owns a 1997 ford escort. the contact smelled a strong burning odor while driving 60 mph. the dealer stated that the part would be ordered and replaced under nhtsa campaign id number 02v323000 (air bags:frontal:sensor/control module). the contact smelled the odor again the following day and the vehicle shut down. the vehicle was towed to a chrysler dealer. chrysler notified ford and informed them that the air bag monitor burned and caused the vehicle to shut off. ford stated that the failure was not related to the air bag monitor. ford also advised chrysler to have the vehicle towed to them, but any additional damage would not be repaired. the manufacturer filed a report and stated that it would be sent to the legal department and a response would be received in writing. the powertrain was unknown. the current and failure mileages were 146,808. | |||
| 06/04/2007 | 157097 | 1 | 06/02/2007 |
| I am the service manager at c.h.urness motor co in the dalles,or, i purchased a 1997 ford escort for my daughter on 06/02/2007,then on 06/04/2007,the car had a fire under the dash,upon inspection we found an open recall 02s44for this exact failure,i contacted the local ford dealer(ray schultens ford and was told they could not help me because the airbag module was no longer available!. i then contacted ford motor co. customer relations(case # 1433871927).on 07/23/07 i received a letter stating ford motor co. was unable to offer any assistance at this timethe customer service rep told me over the phone that i should make the dealer i bought the car at buy it back,after all you work for themthis car has an unrepaired recall and is unable to be repaired due to no parts available,what is my next step in this process? *jb | |||
| 01/13/2006 | 110000 | 1 | 11/01/2001 |
| Dt*: the contact stated there was a recall for the vehicle, nhtsa # 02v323000, concerning the air bag sensor. however, the recall remedy did not correct the problem. the vehicle was parked at an independent repair shop. the technician noticed the windows fogging up and opened the driver side door. while inside looking at the gauges the air bag deployed. this pinned the technician between the seat and steering wheel. the deployment cracked the windshield. upon inspection, the technician determined it is the same problem indicated in the recall. there was water accumulated in the integrated air bag monitor. *nm updated 3/1/2006 - the consumer still has the defective parts in her possession. *nm | |||
| 03/03/2003 | 1 | ||
| The consumer does not want the air bags in her vehicle because she has to sit close to the steering wheel and there was a recent recall regarding the air bags. *jb | |||
| 11/11/2004 | 2 | ||
| Air bag light illuminated. consumer had the problem before. contacted the ford dealer, but problem recurred.*ak | |||
| 06/20/2004 | 1 | 01/24/2002 | |
| Last may 23rd 2003 i had the my car recalled for the recall #02v323000. this week my air bag monitor light was blinking. diagnostic code 52. the integrated airbag monitor(iabm) failed. only one year later, the iabm fails, and the recall doesn't cover the iabm, but just a shield and grease. shouldn't the recall cover the failing integrated air bag monitor.*ak | |||
| 1 | |||
| Consumer didn't want to leave his vehicle for two-three days to have recall work performed. *ph (recall #023v23000) *jb | |||
| 03/31/2004 | 97000 | 1 | 02/28/1997 |
| Recall #02v323000 - ford escort. last may 2003 i had the my car recalled for the above. this week my air bag monitor light was blinking - blink code 5-2. the integrated air bag monitor(iabm) failed - blink code 5-2. within 12 months and 12,000 miles of the recall my iabm fails, and the recall doesn't cover the iabm, but just a shield and grease. shouldn't the recall cover the failing integrated air bag monitor. *jb | |||
| 03/08/2004 | 1 | ||
| Air bag warning indicator illuminated, and vehicle was taken to the dealer. mechanic determined that water got into the air bag system, and damaged it and wiring harness. dealer informed consumer that vehicle was under recall 02v323000, but the damaged parts were not covered under this recall. consumer indicated he never received a recall notice from the manufacturer. *ak | |||
| 08/18/2001 | 66000 | 1 | 08/18/1998 |
| Nhtsa campaign id number: 02v323000 when i received the letter from ford it said that the recall was for the air bag module. it did not say anything about just putting a plastic covering over the module. the module in my car was already shorted out and is no good. i made a complaint about his in early 2002. i spoke with an nhtsa investigator about this problem and months later is when the recall happened. but it not even a recall for a fix to the problem i already had. keeping the water out of a bad module is not helping me at all. i was under the impression that the module would be replaced. how can the dealer see that the air bag module is shorted out and just put a plastic covering on it and give it back to us with the air bag light still on? *jb | |||
| 12/02/2003 | 150000 | 1 | |
| Prior to having recall# 02v323000 performed for the air bag monitor, while driving on the interstate flames started coming from underneath the dashboard. the fire burned the entire dashboard and it's components. *jb | |||
| 09/21/2003 | 1 | 03/15/2003 | |
| My 1997 escort not only had defective airbag deployment but caught on fire. my vehicle is a total loss. how rare is this occurance? ford is only willing to give me the trade in value for my vehicle not the replacement cost. seems like the consumer is the loser again. i was never notified of this recall. my daughter was driving the car and could have been killed when the bags deployed and the dash was already on fire. the fire was so severe it shattered the windshield and melted the entire dash. *la | |||
| 1 | |||
| The dealer and various ford officers were unwilling to perform recall 02s44. *ph *nlm *jb | |||
| 09/06/2003 | 2 | 09/12/1996 | |
| I purchased a new 1997 ford escort in september 1996. after driving the car for about a week the anti-lock brake light came on and the car was losing brake fluid. this happened a couple of times. i took the car back to the dealer and was advised that the brake fitting was missing some threads. dealer fixed problem. this past january i got a letter from ford about the recall for the air bag monitor/sensor problem and had to take it to the local dealer to have that problem corrected. now the car has a slow coolant leak. i took it to a repair shop and was advised that the head gasket is leaking. the car only has about 62,850 miles on it and has been very well maintained. it will cost approximately $800.00 - $1000.00 to replace the head gasket. i feel this head gasket failure is premature and ford should pay for it. this was the first ford vehicle i ever purchased and it will probably be the last. i want to know why they cannot put a $14,000 car together correctly and assure its quality to last. i looked at some of the service bulletins and previous complaints on the nhtsa web site regarding the 1997 ford escort and they are distressing to say the least. my next vehicle will be a gm product.*ak | |||
| 03/18/2003 | 1 | 09/21/2001 | |
| Consumer requesting restitution for a house fire that was caused by a vehicle fire.*mr *ts. prior to the fire the vehicle also experienced a problem with the alternator and the brakes squeaking. *jb | |||
| 03/18/2003 | 1 | ||
| The consumer requested a follow up to a letter which was sent regarding a vehicle fire. *mr *ts *jb | |||
| 2 | |||
| Explosion sound heard under dashboard of vehicle, consumer suspected problems with air bags. *mr the explosion was heard on two separate occasions. dealer stated was not authorized to open the air bag compartment. five years later, consumer received a recall notice regarding the air bags. *tt *jb | |||
| 06/17/2003 | 1 | ||
| Air bag light illuminated. owner received recall notice 02v323000 concerning integrated air bag monitor contamination. vehicle was taken to the dealer for repairs on 6/17/2003. when the owner received the vehicle air bag light illuminated. the dealer stated a diagnostic test has to be done at the owners expense. consumer requested a call from the investigating officer.*ak | |||
| 06/10/2003 | 74239 | 2 | 09/09/1999 |
| Consumer had recall 02v323000 remedied in 03/03. the airbag warning light illuminated again and the consumer was very concerned for her safety. *ak the air bag light came on while driving. the air bag light stayed on for two days. the dealer stated they were unable to do anything about it unless it had come back on. *scc the power window failed to roll down.*jb | |||
| 05/08/2003 | 1 | ||
| The consumer took the vehicle for recall repairs on the air bag module on 5/5/2003 to the dealer. the dealer refused to do the repairs without an explanation. on 5/8/2003 the air bag module short circuited and caught on fire. the vehicle exploded. recall # 02v323000. *jb | |||
| 04/07/2003 | 1 | ||
| The consumer received a recall notice 02v323000 which was remedied on 4-6-03, however on 4-7-03, while driving, there was a burning smell and smoke coming the from dashboard area. the consumer pulled over and when he returned for vehicle the next day, it caught fire due to a coolant leak onto the airbag frontal control module. *jb | |||
| 03/27/2003 | 1 | ||
| Consumer received a recall notice regarding the air bag sensor control module, however the dealer stated no parts were available.*jb | |||
| 03/27/2003 | 1 | ||
| The air bag light illuminated on the dash board, there was a recall regarding the issue. *jb | |||
| 03/27/2003 | 1 | ||
| The horn failed to operate, there was a recall regarding the air bag senor control module. *jb | |||
| 03/05/2003 | 1 | 10/01/1999 | |
| The air bag experienced an electrical short as a result of the water contamination to the integrated air bag monitor. consumer then received recall 02v323000 regarding that specific defect. the manufacturer refused to repair air bag even though it may deploy without warning. manufacturer advised they will only install the shield to protect monitor from liquid contamination. dealer would replace parts and labor free of charge.*jb | |||
| 03/05/2003 | 1 | ||
| The air bag experienced an electrical short as a result of water contamination to the integrated air bag monitor. consumer then received recall 0 2 v 32 3000 regarding that specific defect. the manufacturer refused to repair air bag even though it may deploy without warning. manufacturer advised they will only install the shield to protect monitor from liquid contamination. *jb | |||
| 03/05/2003 | 1 | ||
| The air bag experienced an electrical short as a result of the water contamination to the integrated air bag monitor. consumer then received recall 02 v 3 23000 regarding that specific defect. the manufacturer refused to repair air bag even though it may deploy without warning. manufacturer advised they will only install the shield to protect monitor from liquid contamination. 8jb | |||
| 1 | |||
| Consumer was informed the parts to perform the recall regarding the air bag sensor/control module were on back order. recall # 02v323000. *jb | |||
| 02/11/2003 | 1 | ||
| Consumer was informed no parts were available regarding the recall for the air bag sensor control module. recall #02v323000.*jb | |||
| 02/03/2003 | 63000 | 1 | |
| The vehicle experienced a problem with the air bag module, however the dealer stated no parts were available.*jb | |||
| AIR BAGS - SIDE/WINDOW | |||
| 1 | |||
| While traveling 65-70 mph and without any indication passenger's side air bag deployed, damaging windshield.*ak | |||
| 03/25/2002 | |||
| Driver's side air bag deployed while vehicle was parked, causing windshield to blowout.*ak | |||
| 11/17/2001 | |||
| Consumer was traveling about 35mph on highway, and while driving another vehicle made a sudden stop and without prior warning she ran into the back of driver's vehicle. driverside airbag didn't go off fully, but passenger side airbag broke of window of door. dealership was aware of problem. *ak | |||