Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - MANUAL TRANSMISSION - SHIFT PATTERN INDICATOR
99V276000FORD MOTOR COMPANYfrom 05/18/1999 to 06/28/1999V (Vehicle)10611/02/1999MFRFORD MOTOR COMPANY10/12/199910/26/1999571102
Defect SummaryVehicle description: passenger vehicles equipped with the s/r option. the s/r option includes, among other features, a 5-speed manual transmission. on these vehicles, the transmission shift pattern is not displayed in the occupant compartment in view of the driver. this does not comply with the requirements of fmvss no. 102, transmission shift lever sequence, starter interlock, and transmission braking effect.
Consequence SummaryThe driver may not be aware of the transmission position of the vehicle.
Corrective SummaryOwners will be provided with an adhesive backed plaque containing the shift pattern, along with materials and instructions for locating and affixing the plaque to the vehicle center console, just forward of the shift lever. owners will also be advised that their dealer can affix the plaque if they prefer.
NotesFord recall no. 99s31.owner notification began november 2, 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN
994303/08/1999604751Information regarding reprogramming powertrain control modules (pcms). *tt05/11/1999
POWER TRAIN - AUTOMATIC TRANSMISSION
9915207/26/1999608431Information on the new flush and fill tool available through rotunda. *tt01/05/2001
001501/10/2000612203Information regarding the new transmission cooler flusher- service tip. *mjs06/06/2000
991270112/06/1999609024Engineering is investigating concerns with vehicles exhibiting diagnostic trouble codes po705, po708 or p1705 (transmission range sensor).12/06/1999
99611205/01/1999606978Information regarding transmission changes. *tt09/09/1999
641606/01/1999606838Brief information regarding transmission fluid appearance. *tt09/03/1999
1259403/01/1999605317Some vehicles may exhibit transmission and / or malfunction indicator lamp on concerns relating to the diagnosis and replacement of the transmission range sensor (tr). *tt06/08/1999
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
04210712/13/200404241410014086General (pcm) power train control module programming procedures. *tt04/28/2005
00E1102/01/2001619150Service action 00e11, supplement #1 - update information regarding on-board diagnostic system upgrade. *tt05/16/2001
1316008/01/19996091974Vehicles may exhibit transmission and / or malfunction indicator lamp on concerns relating to the diagnosis and replacement of the transmission ranger sensor (trs). *tt11/17/2000
1270105/01/1999607063This bulletin addresses concerns with the transmission range sensor. *tt11/03/2000
693209/01/19996090273Some vehicles may exhibit transmission and / or mil on concerns relating to the diagnosis and replacement of the transmission range sensor. *tt03/13/2000
9914707/12/1999608423Information on using the service bay technical system (sbts) and new generation star (ngs) tester, and to update the powertrain control module (pcm) information charts. *tt11/24/1999
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
0118109/17/2001625715Brake shift interlock.*jb11/30/2001
POWER TRAIN - MANUAL TRANSMISSION
1283406/01/19996092004Brief information regarding transmission fluid. *tt11/17/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
09/21/20091128021
 Company states they do a comprehensive inspection, sell high quality used vehicles, meet customers personal needs, and back their product. no inspection was done, only cosmetic repairs to sell the car. no inspection report can be produced except the repairs before car was put on lot. this vehicle is far from the high quality. we have had this vehicle back in the shop 14 times in 14 months. it did not meet the 4 personal needs we requested. everything with those needs has gone completely wrong! we did not want a ford; we got a ford, it is not reliable. we have been dealing with the ac at the shop 7 times, now rendering the car disabled. it is not reliable, keeps breaking down. it does not get good mileage; car gets 21 mpg when it should get about 35-38 according to mfg. warranty was burned by miles going back and forth to shop for constant repairs. 700 miles for the same issue- the ac. service issues are that they have not found the route of the problem and we keep having to go back to get the same thing fixed. owner is uncooperative, wont listen, always comes back with responses and replies that go in circles. he will not listen. we have been asking for a different car since two weeks after we bought this car; when we found out the car was unsafe to be put on the road. within two weeks it was in the shop for broken motor mounts, broken transmission mounts, bad fuel pump, worn brake pads to metal. which were worn in two weeks after they were changed because of a warped rotor. we had told them there was a shake in the car when we did a test drive. they said it would happen to a ford. we did not want a ford! we were desperate because our car was disabled, old and ready for the junkyard. we were broke and could not come up with a down payment. this was the only place that advertised no down payment. we did not need to repair credit as most people who go here. we were approved everywhere, just had no down payment. *tr
06/15/200343000
 Car idled at 4-5 rpm but was not accelerating. felt tremendous pulling when trying to accelerate. upon deceleration all service lights came on and car shut down.
POWER TRAIN - AUTOMATIC TRANSMISSION
05/15/2009950001
 Ok, so i just bought my 1999 ford escort zx2 on december 1, 2008 at 82,000 miles. 2 months later i needed to replace my alternator in february 2009. in may 2009 my engine blew, apparently the #1 rod separated and went through the oil pan. i replaced the engine since i still have a loan on the car. it is now july 2009 and my transmission is slipping. i only have owned this car for less than 8 months and repair costs are more than what i paid for this. unfortunately i can't get rid of it because i don't have enough money for a better car and now i am in this endless cycle of repairs. *tr
08/23/200699000506/19/1999
 When pressing gas accelerator pedal, car does not move. car hesitates when starting from a stop. occasionally (about 1 of 2 times) the car will shut down and check engine lights and other service lights appear. the transmission was replaced once already on 11/29/00. transmission further complained about on 1/15/01 and 8/9/01 - told there was no problem. the car has been towed by aaa twice in past two weeks. 5 mechanics cannot diagnosis the problem. also, when car is idling, in gear, the whole car shakes. *nm
08/01/2003203/01/2003
 Dt: 1999 ford escort. the consumer stated the gear shifter malfunctioned. it did not go into 2 or 1 gear. the vehicle was fixed last year on august 3, 2004. the dealership was contacted, and they stated these gears should not be used. the entire shifter assembly will need to replaced at this time. the problem started approximately two years ago, it started shifting hard. this caused something in the mechanism to bend. the remedy did not last a year. this problem was happening all of the time.*ak
03/04/20038300303/02/2001
 Noticed that engine warning light was coming up on and off, changed spark plugs,wires, light would go off for a period and than come back on. i was driving down the freeway between 65-70 miles/hour when i hured a loud bang , pulled off the freeway, i had the car taking to a local ford dealership, service writer told me that the valve seat in the head had seperated and fell into the motor. he also told me that the 1.9 motor had a flaw in the head and ford motor company new about this problem for many years. than he showed me another escort that6 had the same exact problem and that this was not the first car he seened with this problem. second problem: i have had to replace 3 transmitions with in a year, which was covered by ford motor company and possibly a 4th. i don't know because the motor went. third problem: while at a stop sign a was rear ended an about 30-35 miles/hour, my seat bellt did not hold me and my seat collepsed on top of my child who was in a car seat behind me. the car was in the shope about the week before the motor went and they told me that the problem had to do with the transmition but i believe that the computer in the car new that the valve was prepering to fail. i was also told that the ford motor company had redesigned the head, so this problem could not happen again.
09/01/200429000103/05/1999
 Failure of transmission for 1999 ford escort purchased new. i bought this for my then 72 year old mother who put 29,000 miles on the car.
10/14/20041
 While shifting gears, the vehicle failed to move on its own. the consumer tried to shift the gears and a knocking noise was heard coming from the front. the consumer was able to drive the vehicle to the dealer for an inspection. the mechanic informed the consumer that the transmission needed to be replaced. *jb
04/20/2000220003
 Transmission had to be replaced 3 times because it went bad within at 47,000 miles while driving transmission made a noise like it was straining to go into gear. it felt like vehicle was being driven in second gear instead of drive. dealership only replaced transmission, but did not provide a cause for the problem.*ak
07/11/2004405/20/2000
 Our zx2 has been nothing but trouble! on 9-10-02 (29,183 miles) $342.30 worth of work was done on the brake system: friction reline, disc pads, brake shoes, rotors, drums, disc hardware (which was broken), shim kit, return springs (weak), bleed & adjust, and bearing pack. on 6-19-03 (37,829 miles) we had to have the complete transmission replaced. the cost for this was $1560.07, but since our warranty had just expired our local mechanic had firend at a ford dealer who gave us the 'good faith' policy and we only paid half. gee...what a bargain for a 4 year old car. 2 months later, our a/c went out. w delayed repair due to $. on 2-10-04 (44,000 miles) the housing and water pump broke. this is a huge metal piece which the mechanic said he'd had never seen break. it snapped like plastic. the cost of this was $509.47. on 2-24-04 (44,428 miles) we had to have the battery and cabels replaced which cost $117.58. on 3-22-04 we repaired the a/c (45,524 miles). the technician found constant control relay module faulty. this cost $375.76. on 4-25-04 (@ 45,700 miles) another huge metal piece broke! it was the serp. tension housing and belt. the mechanic again said he has never seen that problem, special ordered the part from a ford dealer who was also shocked. this cost us $195.96. so far, we have sunk $2321.11 into this car. the worst part is that we still owe on it. may of '04 we went to lou grubb ford and were told that they were not responsible because our oil changes were not done at a ford dealer! ford field engineer denied seeing us. the ford c.s. woman said, well, i guess it's time to trade in the car. people trade in bad cars all the time. i have issues knowing that some poor soul will own this money trap. we have written 3 letters to the ford headquarters in dearborn, mi, but have had no response. it shakes & idles like it could die at any time! i would love to see a class action suit. i will never buy a ford again if this is their idea of 'built ford tough'. *ak
05/30/20041
 I had to put an engine and transmission in my car last year. now my ac doesn't work and i recently had to replace the battery and put a new alternator in it too. i have had issue after issue with my zx2. *jb
03/30/200466292207/15/1999
 1999 escort automatic transmission was completely replaced at 30,906 miles (6/8/2001). 35,386 miles later (3/30/2004), the differential assembly blew up and destroyed the automatic transmission. ford's customer support cntr on 4/6/04 said i would be responded to within 3 business days. i tried e-mailing them again, and i still have no response. a total of 66,292 miles and two new transmissions broken. today is six business days later. i feel i am now being ignored by ford. they know i have bought 8 ford cars/trucks since 1977. i have dmv records for 6 of them.
09/12/2003390005005/07/2002
 Transmission very erratic while driving. while driving, the transmission will shift up and down all the time. also makes a whinning noise on occasion.*ak
01/27/20033300
 When vehicle is put into reverse gear, it does not engage. the dealership indicated the problem was the automatic transmission and that it needed to be replaced.
12/26/200281000102/06/1999
 With no warning or early signs, transmission burned up. drove fine the night before, woke up the next morning and had not transmission. transmission fluid was black. had to get entire transmission rebuilt.
308/01/2099
 No summary listed for above vehicle. *ak
01/26/2001209/18/1999
 Transmission light came on. dealer determined transmission needed to be replaced. on april 26, 2002 transmission light and engine check light illuminated again. transmission had to be replaced. consumer stated both times transmission was dragging.*ak
10/12/2001
 Gears are not changing properly. transmission is sticking. please provide any further information.*ak
12/13/2001
 Vehicle lunged forward while in neutral, causing a front end collision with garage wall. dealer has been contacted, and informed consumer that oil pan was dented. also, vehicle will not shift into reverse. please provide further details. *ak
01/08/2000609/01/1999
 Not only was my rebate check stolen by someone working at the dealership but i have complained so many times since purchasing my car. i believe that i 've been given the run around because i've just past qualifying for california's lemon law. my car is unsafe it rolls back on hills and now it won't go into park. i've had problems since buying the car. no safety defect. *ak
02/01/2000309/01/1999
 Vehicle had less than a year when a metalic knocking noise started from the engine. the lifters & other parts has been replaced several times since the begining of the year 2000. car still has the noise after many attempts to correct the problem and the ford international still does not want to claim the vehicle a defect. the second band of the transmision broke into many parts and the technition of bayamon ford said it was the first time he had seen this on this type of vehicle. he has seen this in explorer & expeditions, but not on ford escorts. bayamon ford nor auto vega has been able to fix this this problem in more than a year. i also would like to add that another recurring problem in this car is that the headlight socket keeps melting. this is a fire hazzard and it is a recurring problem after replacement of headlight fixture. i noticed that the negative wire is thinner than both of the positive wires, thus causing the over heating & causing it to melt. another recurring problem is that about every 6 months i have to take the car to the dealer to replace the front struts because they are shot. i would like to get a technition to properly do its job and not to put myself or other people in danger because he/she does not want to blow the whistle on a problem.
05/09/2001103/01/1999
 Catasthropic transmission failure while going 75 mph on freeway. engine runs fine. vehicle would not go forward or reverse. no previous problems or sign(s) of impending failure. would like manufacturer to do material failure analysis. *ak
 While shifting vehicle into reverse heard a loud noise, and running rough. also, vehicle would not gain speed. vehicle was serviced. technician stated transmission needed to be replaced. *ak
04/28/2000104/01/1999
 When trying to brake car would stall trying to put in reverse wouldn't go trying to put it in drive wouldnt go transmission was replaced and it is doing the same ting again intermittently. *ak
09/01/1999
 No summary listed for above vehicle. *ak
 Intermittently vehicle will not engage into reverse. when it does engage it will accelerate unexpectedly. dealer has repaired and inspected the vehicle several tmes, and problem still exists. *ak
 The vehicle will not properly engage into reverse. when it does engage it accelerates suddenly . dealer has inspeced and repaired the vehicle several times. *ak
08/26/1999
 While driving at 45 mph downshifted to second gear and was making a right, lost control of vehicle. consumer had no brakes/no powersteering, and vehicle went across on the other side of the road about 137 feet and end up on the passenger's side. *ak
 Whenever the car is shifted into gear it jumps forward, and then back out of gear again. dealer says it needs new transmission. *ak
08/19/1999108/01/1999
 Brake shift interlock will not disengage. cannot shift out of park after starting car. required to use manual override procedure of sticking a screwdrive down a small hole near the gearshift. (this procedure is listed in the owner's manual). dealer has been contacted. this should not happen on a new car. fuses checked w/o problem.
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
08/19/1999
 While in reverse position, the vehicle jumps forward which may cause a crash. dealer replaced transmission system. please provide further information. *ak
POWER TRAIN - CLUTCH ASSEMBLY
12/15/200470000105/29/2003
 1999 ford escort, 5 speed manual transmission, station wagon: oil leaked through the camshaft bolts into the manual clutch assembly, causing it to gum up and eventually fail to disengage the transmission. symptoms included the car lurching forward when starting the engine with the clutch fully depressed, and a thumping sound when the clutch was depressed while driving. the clutch was replaced at owner's expense by kayser ford in madison wi; unclear what was done with the old parts.*jb
POWER TRAIN - MANUAL TRANSMISSION
11/27/2000110/01/1999
 10/09/99 nelson ford supposedly fixed a problem with the transmission making terrible noise. 11/27/00 transmission locked up at 75mph on i40 in nc. all american ford replaced transmission and was supposed to be like new. 12/26/00 transmission slipping out of third gear nearly resulting in accident and continues to happen. 01/09/01 wade ford supposedly fixed the problem. problem still exists and i am scared to drive the vehicle. i have nearly been involved in several accidents because of this unresolved situation and i am conviced that i will die in this vehicle due to the explained situation. *ak
1
 The vehicle goes into reverse but will not go backwards. *et