Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 07/15/2003 | 0 | ||
| I have had my car in so many times to even count. 9 times since may 28th for the suspension. they have replaced cv joint 3 times, struts, axle suspensions all on the left side. friday, july 11th the have replaced the right side. and yesterday jyly 14th the cracking noise is back. the exact noise it has been in the shop for many times. which i believe have caused my tires to go bald. but ford does not believe this. | |||
| 06/01/2002 | 06/01/2002 | ||
| At speeds between 45 and 60 there is a vibration in the front end of the car, especially noticeable when hitting small road bumps. the vibration can be felt in the entire car and not just the steering wheel. at speeds of 56 and 57 mph the vibration can be felt on smooth roads. all tires have been replaced and all wheels and tires balanced by ford. the front struts have also been replaced by ford with no help to the vibration problem. the vibrations are more intenese at times but always there at certain speeds.*ak | |||
| 05/19/2000 | 100 | 05/01/2000 | |
| My car has a very bad vibration in the steering wheel,when the car is in drive,it can be felt every where in the car. we have taken it back to the dealer they just say ,it is the characteristic of my vehicle ,i have tryed to see what customer relations at ford motor co can do and they say the same thing.i think they are just put me off untill the warranty runs out. also found a sheared off nut and bolt laying on the frt drivers side floor board, the ford dealer said they looked under the dash and found none missing,they say the bolt was tract in the vehicle from someones shoe. note.my car was in the dealer body shop on november 2000,and i found the bolt in feb 9, 2002,gee are they trying to say we have not swept the car out for over 15 mos. i don't think so.could this car be an accident waiting to happen?*ak | |||
| SUSPENSION - FRONT | |||
| 05/19/2000 | 100 | 05/01/2000 | |
| When i first bought,my2000 escort zx2,i noticed that there was a very excessive vibration felt while the car is running. it can be felt everywhere in the car.front seats,back seats,everywhere. you can even see the steering wheel in a vibrating motion,and can see it in the outside door mirror.you can stand outside the car,and the front bumper and body panels are shaking also.i have had the car into the dealer seversl times and they keep telling me that this vibration is a characteristic of the escort zx2.so they don't want to do anything about it. i guess they think if they keep telling me the same things every time i take the car in, that i will give up,and trade the car in on something else,then they would be off the hook. but they are wrong,because other then the bad vibration, my wife and i love the car. i just want it fixed. what do you think. thanks. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 03/23/2004 | 1 | ||
| While driving 55 mph a loud noise was heard coming from the passenger side. consumer drove the vehicle to the dealer for inspection, and mechanic determined that passenger side suspension lower control arm cracked, and needed to be replaced. *ak | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 05/30/2002 | |||
| At 20mph shock absorbers were rubbing against tire, causing a blowout. consumer was forced to pull over. dealer notified. *ak | |||
| SUSPENSION - REAR | |||
| 10/01/2001 | |||
| Consumer is unable to operate vehicle in rain or snow because rear end of vehicle causes vehicle to slip and slide, and it is difficult for consumer to control steering. dealer has yet to be contacted.please provide further details. *ak | |||
| SUSPENSION - REAR - SPRINGS | |||
| 01/05/2008 | 33000 | 1 | 10/18/2007 |
| Tl*the contact owns a 2000 ford escort. in an attempt to purchase new tires and after the vehicle was put on a lift, the tire dealer discovered that both rear springs failed. the dealer was notified and stated that there were no recalls regarding the springs. the current mileage was 33,009 and failure mileage was 33,000. | |||