Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
09/15/200227000608/14/2002
 While driving the steering bolt became loose which caused the steering wheel to jump around. this made it difficult for the consumer to steer the vehicle. *nlm when at a stop light or at idle, the vehicle would vibrate badly and the consumer had to place the vehicle in neutral. when the windows were half way down, they would rattle terribly. the consumer was concerned they may shatter. the headlights bounced around at night, on the vehicle in front of the consumer and had been confronted about the distraction. ford said it was normal. the vehicle had been in for the vibration since purchase. the motor mounts in the vehicle were changed for a second time. *scc *jb
12/21/2001111/16/2001
 While driving 40 mph steering failed, vehicle hit guardrail. *ak consumer is awaiting for ford inspector to inspect vehicle, however no response from home office as of yet, consumer states possible problem with rack and pinion, one person was injured in the accident. *tt
STEERING - COLUMN
03/28/20031
 When the brakes were applied, the steering column locked up. *jb
STEERING - RACK AND PINION
01/11/2010600001
 Tl*the contact owns a 2001 ford escort. the contact stated that in 2006 the rack and pinion was replaced. the contact stated that she is responsible for paying the repair cost. the failure mileage was 60,000. updated 02/02/10 *bf updated 02/05/10.*jb
12/21/2001111/16/2001
 While driving 40 mph steering failed, vehicle hit guardrail. *ak consumer is awaiting for ford inspector to inspect vehicle, however no response from home office as of yet, consumer states possible problem with rack and pinion, one person was injured in the accident. *tt
STEERING - WHEEL AND HANDLE BAR
01/01/2002
 No description.*jb