Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
06/16/200320000302/24/2001
 The car is a 2001 ford escort zx2. the car is not working properly, shakes (very stronly) and is turning off by itself why driving. i had complained on several ocassions to ford (midway ford isuzu) 8100 west flagler, and they dont seem to get the problem. please help me!!!!!!!!!!*ak
09/15/200227000608/14/2002
 While driving the steering bolt became loose which caused the steering wheel to jump around. this made it difficult for the consumer to steer the vehicle. *nlm when at a stop light or at idle, the vehicle would vibrate badly and the consumer had to place the vehicle in neutral. when the windows were half way down, they would rattle terribly. the consumer was concerned they may shatter. the headlights bounced around at night, on the vehicle in front of the consumer and had been confronted about the distraction. ford said it was normal. the vehicle had been in for the vibration since purchase. the motor mounts in the vehicle were changed for a second time. *scc *jb
05/13/200220238504/08/2002
 There was a fast idle, vibration in steering wheel, burning smell coming from the engine, and the vehicle stalled along with the fast idle. the service dealer stated the vehicle had run fine. after five attempts to remedy the problem, and after being told repeatedly the vehicle ran normally, the consumer would like a full refund. the pcv was replaced, and the vehicle had run perfect until the fast idle had returned along with the vibrations which irritated the consumer which caused headaches after 20 miles of driving. the valve assembly/crankcase ventilation regulator was replaced as well. mr scc *jb
02/23/20031
 The vehicle vibrated severely.*jb
07/01/2001
 Vehicle pulled to left at all times/ any speed. dealer did wheel alignment, not remedy. second dealer checked wheel alignment twice,but did not remedy. finally told consumer he test drove 5 escort's on his lot, all automatic models pulled to the left, standart models do not. nothing he could do to remedy problem.*ak
SUSPENSION - FRONT
01/01/2002
 No description.*jb
06/01/2001
 There is constant vibration in front end of vehicle, any time any speed. taken to dealer numerous times, cannot be remedied.*ak
SUSPENSION - REAR - SPRINGS - COIL SPRINGS
07/10/200959000104/01/2002
 Tl* the contact owns a 2001 ford escort purchased april 2002. the rear coil springs, struts, and egr valve were placed at an expense of $870.00. after the repair the front coil springs, and struts failed, they then added that this failure was common for her model type. the failure and current mileages were under 59,000. updated 11/23/09. *lj updated 11/24/09
03/10/20081
 During a routine inspection, my mechanic noticed that the rear spring coils on my 2001 ford escort (59,000 miles) were noticeably worn down and needed to be replaced immediately, as to not puncture my tires. he said that this is a known problem in escorts and taurus and that tires can be punctured by these rear coil springs while the vehicle is in motion. i had the rear springs replaced, which is an expensive repair. *tr