Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS - SWITCH | ||||||||||||||||
| 01V075000 | FORD MOTOR COMPANY | from 10/08/1999 to 12/06/1999 | V (Vehicle) | 74000 | 04/09/2001 | MFR | FORD MOTOR COMPANY | 03/12/2001 | 03/21/2001 | |||||||
| Defect Summary | Vehicle description: passenger and sport utility vehicles. due to the use of incorrect material by a supplier, the headlamp switch knob can fracture and separate from the headlamp switch. | |||||||||||||||
| Consequence Summary | This would cause difficulty for the driver to activate the headlamps, which could affect driver visibility, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the headlamp switch knob. owner notification began april 9, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 06N05 | 02/08/2006 | 0636 | 10019390 | Customer satisfaction program 06n05. certain vehicles extended warranty - headlamp switch knob may fracture or fall off the headlamp switch. *tt headlamp knob switch - service tip. *tt | 03/14/2006 |
| EXTERIOR LIGHTING - HEADLIGHTS - SWITCH | |||||
| 99B19 | 08/01/1999 | 6089635 | Owner notification program for headlamp switch replacement. *tt | 02/09/2000 | |
| EXTERIOR LIGHTING - TURN SIGNAL - SWITCH | |||||
| 99243 | 11/29/1999 | 6090186 | On some vehicles, the front windshield wipers may operate while the multifunction switch is in the off position. *tt | 03/10/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS - SWITCH | ||||||
| RQ05002 | FORD MOTOR COMPANY | 08/23/2005 | 02/17/2006 | HEADLAMP SWITCH KNOB BREAKS OFF | ||
| By letter dated february 8, 2006 ford notified the agency that ford will extend the warranty coverage of the headlight switch knob to 7 years for certain my 2000 ford excursion vehicles.ford identifies its action as customer satisfaction program 06n05.the program covers subject vehicles built from october 31, 1999 through january 31, 2000.ford sent letters to owners february 15, 2006. the action taken by the manufacturer is sufficient to resolve the issues raised by this investigation.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take future action if warranted by the circumstances. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 06/10/2009 | 106000 | 1 | |
| Headlight switch feel off- i see ford was to notify customers in 2006 about this problem and they did not notify me. *tr | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 03/15/2003 | 1 | ||
| The head lights failed. *jb | |||
| 12/23/2001 | |||
| Nob used to turn on and off headlights broke off in consumer's hand. consumer can't grip nob to turn lights on and off. a tool has to be used to pull whats left out or in. please provide any further information.*ak | |||
| EXTERIOR LIGHTING - HEADLIGHTS - SWITCH | |||
| 05/13/2008 | 101000 | 1 | |
| Tl*the contact owns a 2000 ford excursion. as stated in nhtsa campaign id number 01v075000 (exterior lighting:headlights:switch), the head lamp switch knob fractured and separated. the dealer and manufacturer informed the contact that his vin was not included in the recall. the failure mileage was 101,000 and current mileage was 101,650. updated 06/17/08. *lj | |||
| 02/03/2006 | 70000 | 300 | |
| Tl*- the contact stated that the 2000 ford excursion had a defective switch. the headlamp switch fractured and separated form the headlamp. he used a pair of pliers to turn what was left of the headlight switch to turn the lights on. the contact stated that he currently has 88,275 miles on. at the time of the first failure the vehicle had an odometer reading of 70,000 miles . he was informed by the dealership that there was recall 01v075000. he was informed that this vehicle didn't qualify for the recall. the contact will be filing a complaint with the manufacturer and will submit with hard copy. *ak | |||
| 03/14/2006 | 45000 | 1 | 07/01/2000 |
| Dt*: the contact stated the knob for the headlights has detached from the vehicle. there is a nhtsa recall, # 01v075000, regarding the headlight switch. the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin. | |||
| 06/11/2005 | 88000 | 1 | 12/24/1999 |
| Dt: the headlight switch knob broke and separated from the switch. consumer matched the recall campaign that was already in effect, but it does not cover the owners vehicle although the problems were exactly the same. there were no problems or warnings before the knob broke.*ak *sb | |||
| 05/02/2005 | 139000 | 1 | 05/05/2001 |
| Head light switch knob fracture at dash board connection. headlight switch knob fell off. unable to turn headlights on - safety issue. other nhtsa that has same issue with same yr and model 01v075000. ford says not according to my vin. | |||
| 04/02/2005 | 74000 | 1 | 04/07/2002 |
| Button which turns on headlights broke off of switch. i found that there was a recall for 2000 excursions for this particular defect but when i went to the dealership and later called ford they claimed that my vehicle was not included in the recall. they insist that i have to buy the $85 headlight assembly just to get the $5 knob. i am currently using a pair of needlenose pliers to turn headlights on and off which is unsafe when driving.*ak | |||
| 10/17/2004 | 82000 | 04/15/2000 | |
| I went to turn on my headlights and the knob broke. i am unable to turn on my headlights without using a pair of plyers. i have been trying to find a replacement knob and one is not available without buying from ford the whole headlamp switch for 85.00. all i need is a 5.00 knob. i saw on your website that certain 2000 ford excursions with this same problem were recalled to fix this problem. ford is saying mine in not included in the recall. i don't understand that if this was a problem, how they can only recall certain ones. *nm | |||
| 09/10/2003 | 6 | ||
| While driving, the consumer was informed by a police officer that the tail lights and brake lights were inoperative. the consumer also stated the windshield wiper motor was inoperative and there was a recall on both problems. *jb | |||
| 05/17/2003 | 48600 | 11/22/1999 | |
| While turning on headlamp switch it came off in my hand. took vehicle to dealer regarding recall #01s09 was told only vehicles built at kentucky plant 10/8 - 10/30/99 were covered. my vehicle was built 11/6/99. dealer refused to replace part free. | |||
| 02/26/2003 | 42898 | 1 | 07/31/2002 |
| The experienced the same problem as stated in recall#01v075000, however the vehicle identification number was included. *jb scc | |||
| 08/04/2001 | |||
| While turning on headlights switch broke off. contacted dealer, and dealer stated vehicle was not on recall.*ak | |||