Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 14 | 02/01/2004 | 10006650 | Firestone tire safety campaign. firestone steeltex radial a/t lt265/75r16 lr d owl and bsw tires. tire inspection and replacement. *mr | 05/07/2004 | |
| 14186 | 06/01/2000 | 613870 | Information on vehicles exhibiting a harsh ride condition due to improperly adjusted tire pressures. *tt | 09/20/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 01/15/2011 | 240000 | ||
| A goodyear treva lt245/75r16 with 1000 miles on it has suffered separation of the rubber near the bead. the internal tire consitituents are visible. the defect runs (on the outside of the tire) about 8 and the delamination gap is about 1/4. the inside of the wheel defect is 1 long and 1/8 gap. pictures of he defect are available. no accident or vehicle damage has occured. dealer was not responsive to remediation although its beenreported that goodyear load range e light truck tires have had many silent recalls | |||
| 05/15/2010 | 155000 | ||
| Mastercraft tire lt265/75r separation and failure resulting in property damage and temporary loss of control. this tire was the second to fail. the first filied and was removed before total failure. the 2nd tire that failed was inspected 10 miles before total failure. two of the 4 mastercraft tires failed while operating at correct pressures and loads with speeds under 60mph | |||
| 07/14/2009 | 130000 | 1 | |
| This complaint concerns goodyear a/t tires on a 2000 ford excursion. while riding in the vehicle on 7/14/09, the vehicle began to vibrate. there was a huge impact on the right side rear quarter panel. the tread had separated from the tire causing extensive damage to the right rear quarter panel. no accident or injury resulted. *tr | |||
| 02/11/2006 | 57500 | 1 | 08/05/2000 |
| Dt*: the contact stated while driving 70 mph on dry roads the two driver's side tires blew out within two hours of one another. there were no warning signals prior to the incident. upon inspection of the other tires the contact noticed tires over inflated and bulged. when a service dealer was consulted, they were unable to provide assistance. the vehicle manufacturer was also contacted, and they were unable to provide assistance. when the tire manufacturer was contacted they determined those were the wrong tires for this type of truck. updated 05/16/2006. *ak *nm | |||
| 05/01/2005 | 1 | ||
| Consumer complaint regarding refund reimbursement for steeltex radial tire recall.***no answer required*** *mr *sc *jb | |||
| 03/20/2005 | 34000 | 1 | 07/28/2000 |
| Traveling north in light rain on ih 55 at brookhaven, ms on sunday afternoon, march 20, 2005. i experienced a sudden failure of a firestone steeltex r4s radial tire. luckily it was on the rear of my 2000 ford excursion, and i was able to get to the shoulder quickly and safely. the tire tread had separated from the ply for about a third of the way around the tire on the inside. the tire has 34,000 miles on it. this sudden failure in a similar mode as the other firestone failures leads me to believe perhaps they should be recalled also. this tire is an original tire that was installed at the factory, and is a load range d tire. my excursion is a diesel model.*ak | |||
| 09/14/2003 | 59312 | 1 | |
| Left front tire blew while the consumer while driving on the highway. *ph the consumer contacted the manufacturer and requested reimbursement. the manufacturer refused reimbursement indicating that the tire had a rupture prior to the blowout. *nm | |||
| 06/17/2003 | 1 | ||
| Bridgestone/firestone tire failure, tire blew for no apparent reason. *bf the consumer received a recall notice for the tires and was told all four of the tires had to be replaced. the consumer was reassured he would be reimbursed for the two tires he had purchased. the consumer received another notice in the mail which stated they would not be reimbursed for the tires he had purchased because the consumer would have needed to purchase the tires at an independent firestone dealer. *jb | |||
| 07/13/2004 | 3 | ||
| I purchased 4 big o big foot at tires in august 2003. in the four months between july 2004 and november 2004, i experienced 3 separate high-speed catastrophic blow outs on 3 of the tires. in each case, i was traveling at highway speed (65 mph) with my family in the vehicle. the first was on a warm summer day, the second was on a moderate day, the third was at about 35 degrees. the first two blow-outs occurred on the front passenger side. the third was on the rear driver's side. after the replacement of each of the first two tires, the remaining three wheels were rotated. in each case, it was a stuggle to maintain control of the vehicle, but in the third case (rear tire), the car skidded dangerously out of control as the rear end swayed back and forth. had i not steered into the skid, i am certain the vehicle would have rolled over. the big o dealership replaced the tires each time, but insisted that the failures could only have been caused by encountering some road hazard which caused the tires to de-pressurize quickly, heat up and then blow. however, three high-speed blowouts in four months indicates not an isolated circumstance or coincidence, but a dangerous and potentially deadly pattern.*ak | |||
| 09/25/2004 | 3 | ||
| I purchased 4 big o big foot at tires in august 2003. in the four months between july 2004 and november 2004, i experienced 3 separate high-speed catastrophic blow-outs on 3 of the tires. in each case, i was traveling at highway speed (65 mph) with my family in the vehicle. the first was on a warm summer day, the second was on a moderate day, the third was at about 35 degrees. the first two blow-outs occurred on the front passenger side. the third was on the rear driver's side. after the replacement of each of the first two tires, the remaining three wheels were rotated. in each case, it was a struggle to maintain control of the vehicle, but in the third case (rear tire), the car skidded dangerously out of control as the rear end swayed back and forth. had i not steered into the skid, i am certain the vehicle would have rolled over. the big o dealership replaced the tires each time, but insisted that the failures could only have been caused by encountering some road hazard which caused the tires to de-pressurize quickly, heat up and then blow. however, three high-speed blowouts in four months indicates not an isolated circumstance or coincidence, but a dangerous and potentially deadly pattern. *jb | |||
| 10/01/2004 | 1 | ||
| Firestone steeltex tires experienced failure. *bf the left rear tire exploded. the consumer decided to replace all the tires. *jb | |||
| 09/01/2004 | 1 | ||
| The consumer request reimbursement for recalled firestone steeltex tires. *nm there was a shimmy when the vehicle was shimmying and the rotors were machined, the vehicle was hard to turn and was aligned in the front, the power locks were inoperative and the batteries needed to be replaced. (steeltex radial a/t lt265/75r16 lrd) *sc | |||
| 09/01/2004 | 1 | ||
| The vehicle's tires began to wear unevenly and the suspension could not be balanced. *nm the vehicle pulled constantly pulled to the right after it was aligned. the consumer inquired as to whether the tires on his vehicle was apart of the recall. the ford representative told the consumer the tires were not apart of the recall. a month later after going to the dealership the consumer experienced a tire blowout. the consumer has had ongoing problems with the tires for a year. the consumer was told he was not eligible for reimbursement because he no longer had the tires. *jb | |||
| 07/23/2004 | 35900 | 1 | 04/10/2003 |
| I own a 2000 ford excursion. it just turned 36,000 miles. while driving on the interstate friday, july 23, 2004 my left rear tire exploded, causing paint damage to the rear of my truck. we replaced the tire with a spare and brought it to a tire dealer. he looked over the other tires and said they didn't look bad but you really can't tell from the outside. while driving yesterday august 15, 2004, my right rear tire blew out causing structure damage to my fender and paint damage to the side and rear of my truck. i again bought a new tire and have contacted my insurance company to repair the damage to my truck. the tires are firestone steeltex r45 lt265/75 r16. the vin # 1fmnu42s3yee14965. *ak | |||
| 08/20/2002 | 1 | ||
| Vehicle = 2000 ford excursion.res = firestone steeltex while traveling on i-15 southbound from brigham city, utah to salt lake city, utah, the left (drivers side) rear tire on the vehicle blew out. the vehicle was traveling at a speed of approximately 60 mph and did not hit any debris or anything else on the road. the tire was completely distroyed. fairly major body damage occured. at this point, i went to a big-o tire dealer and had them remove all firestone tires from the vehicle and replace them with big-o brand tires. there were no injurys. however, i momentarially lost of control of the vehicle. i had just check the tire pressure in all 4 tires about 45 minutes and 30 miles prior to the blowout.*ak | |||
| 03/15/2002 | 1 | ||
| Vehicle = 2000 ford excursion. ires = firestone steeltex while traveling on i-80 eastbound from salt lake city, utah to park city, utah, the right (passenger side) front tire on the vehicle blew out. the vehicle was traveling at a spped of approximately 55 mph and did not hit any debris or anything else on the road. the tire was completely distroyed. minor body damage occured. a new firestone tire was purchased to replace the distroyed tire. there were no injurys or loss of control of the vehicle.*ak | |||
| 07/01/2004 | 01/14/2002 | ||
| Problems with vehicle's tires on 2000 ford excursion.*mr the consumer received a recall notice after he had already replaced his tires with b.f. goodrich 8-ply tires. he contacted the manufacturer but was told that since he didn't have his original tires he would have to pay for the 10 ply replacements. the consumer was told that the manufacturer was voluntarily recalling the 8 ply tires. *nm | |||
| 05/31/2004 | 1500 | 1 | 06/09/2000 |
| In feb. 2004 i received a letter from ford recalling the tires i had on my 2000 ford excursion. the tires had 44000 miles on them at that time with no failure. we had the replacements put on by capitol city ford in indianapolis on 03/25/2004. my wife and some family went to tennessee over the memorial day weekend and on the return trip the driver side front tire blew out. it didn't leak out it blew out. the driver, larry d. mcroberts 317-891-9020, advised he had to use extreem effort to keep the vehicle somewhat straight but it did go into the center median of i 75 just north of lexington kentucky across one lane of traffic. the tire was changed, with the new spare and they made it back to home. when presented to capitol city for replacement they advise it would only be covered by b. f goodrich @70 % of the cost. that is not the main issue, we had 44000 on defective firestone tires, but could not get 1500 miles out of the replacement goodrich tires and had a potentially serious blow out at highway speed. the goodrich tires are now the standard for the ford excursion. the tire that blew had a dot number of 013w384a18003 from the michelin warranty form number aa5110951. at the dealership a mechanic stated to me, when i brought in the tire, looks like goodrich took a lesson from firestone are these tires failing the same as firestones? *ak | |||
| 01/01/1901 | 1 | ||
| Consumer disappointed in denial of claim regarding complaint 10071543.*mr the consumer replaced the firestone tires at a non firestone retail store. the consumer request for reimbursement was denied because they claim that the proper documentation was not provided. *nm | |||
| 06/01/2004 | 3 | 04/24/2004 | |
| 2000 ford excursion has an occasional vibration coming from the front of the vehicle. *mr the right front tire had a cut in the sidewall when the consumer first purchased the vehicle. the dealer agreed to replace all of the tires. the consumer noticed a vibration that seemed to be coming from the right rear, with an occasional vibration in the front. it started at about 55 and continued until about 70. the dealer then replaced the rear tires again. they rebalanced all four tires. the vibration was still there. they found this problem in another excursion but worse. *sc *jb | |||
| 02/19/2002 | 40214 | 1 | 06/21/2001 |
| Reimbursement request solicited by firestone safety campaign.*mr numerous splits were discovered in the sidewall off all four tires mounted on the vehicle. after discussions with the dealer, a local firestone rep agreed to sell the consumer four new firestone steeltex radial at load range d tires at a prorated price. ten months later the right rear tire experienced what firestone refers to as rapid air loss. the consumer was able to maintain control of the vehicle. once again the tires had to be replaced. the vehicle was taken to a different dealer who indicated that the tire were too light duty for the size and weight of the vehicle. the consumer purchased four michelin load range e tires. the consumer received a recall in reference to the firestone tires and requested reimbursement. the letter only offered reimbursement for tires purchased after march 1, 2003. *nm | |||
| 03/10/2004 | 1 | ||
| The replacement tires for the bridgestone/firestone rapid recall 04t003000 have not been available for 3 months, and dealership doesn't know when they will be available.*ak | |||
| 08/01/2003 | 40000 | 4 | 06/01/2000 |
| Owner has a 2000 ford excursion equipped with steeltex radial a/t tires size lt265/75r16. the vehicle had 1 tire blow out and was left on the side of the road. owner tried to contact firestone for road side assistance but firestone refused. the owner then received help from goodyear and replaced those tires with goodyear tires. now firestone will not honor the tire recall because the owner was not able to produce the damaged tires. owner says the tires provide further details. *jb *nm | |||
| 37000 | 1 | ||
| Firestone refused to reimburse consumer for a tire purchase which occurred before firestone steelex tire was recalled. also, it was not a bridgestone/firestone tire. *ak | |||
| 1 | |||
| Prior to receiving steeltex tire recall, consumer replaced all four tires due to air loss. *ph the consumer requested reimbursement. *jb | |||
| 1 | |||
| Consumer denied reimbursement for replacing firestone tires prior to receiving recall. *ph *la | |||
| 06/13/2002 | 35001 | 1 | 02/06/2001 |
| Had steeltex r4s tires on my brand new excursion (i bought it with 4,752 miles on it and my tire went at 35,001 miles), rotated and my oil changed june 10, 2002. noticed slits on the sides of these tires. ford sent me to firestone. guy at firestone assured me these tires were safe and i needed to be sure because i was leaving the next morning on a 1500 mile trip to california, with my 3 children. back to ford, tech didn't trust the tire, placed it on back left of my vehicle. june 13, 02 at 35,001 miles, my tire blew. i got to the quartzite exit in arizona and all of a sudden if felt as though the entire road had changed. tread separated and slapped the rear left quarter panel , causing damage, and discoloration to my running board. hp helped me change the tire after calling ford roadside and telling me it would be 2 hours. took the tire to firestone and fritts ford in riverside, on june 14, 02 told that it definately looked like a defective tire. went to sam's club and had it replaced with a bf goodrich. went to kingman, az and on june 20, 02 took vehicle to ford for estimate, per firestone hotline as to what i needed to do about the tire. on june 21, 02, i sent to firestone, documentation (letter, pictures, and estimate) of the tire blow out. in late july/to mid august 2002, a letter to me, was addressed to my parents address after telling firestone that i was on vacation, saying that their determination for my tire was that i was overloaded and underinflated???? i had 3 kids, an ice chest, a wheelchair, and two suitcases and some bedding in my truck. these tires are designed for 3500 lbs per tire..how was i overloaded and underinflated???? *ak | |||
| 1 | |||
| Complaint about the lack of customer serviced received from bridgestone/firestone call center. *ph consumer seeking reimbursement on tire replacement covered by the manufacturer's safety campaign. *la | |||
| 1 | |||
| Right rear tire on 2000 ford excursion completely disintegrated. *ph *mr | |||
| 04/20/2004 | 1 | ||
| Consumer received a recall letter about a month ago regarding firestone satellites a/t tires, lt265/75r16 load range, dealer had not received the forms authorizing the replacement of recalled tires. *ak | |||
| 80000 | 1 | ||
| Consumer previously replaced tires prior to a recall. manufacturer informed consumer that reimbursement would be in order, if done. consumer stated that manufacturer refused reimbursement because they could not inspect the tires. *ak | |||
| 04/06/2004 | 1 | ||
| The consumer received a recall notice (04v14) for replacement of tires. the dealer is refusing to replace the tires at this time. service manager keith ruohuen. *mr *la | |||
| 10/01/2003 | 51000 | 1 | |
| The consumer took the vehicle to a firestone dealer, who refused to replace the tires with load range e tires. firestone refused to honor the recall. *ak the consumers claim was denied because the firestone stated the tires were replaced because of normal wear, however the consumer disagreed and stated that was what the letter stated *jb | |||
| 03/17/2004 | 50000 | 2 | |
| When driving at undetermined speed right rear tire blew out. this caused the driver to pull off the road. consumer changed the tire. firestone, steeltex radial. *ak two incidents of tire blow outs, one on the front left side and the other on the left rear side. *la | |||
| 03/25/2004 | 1 | ||
| While driving, the driver side tire blew out. the consumer stated that the tire just shredded. he stated he still had the wheel and what was left of the tire. the consumer took the tire to a firestone dealer, after hearing that there had been a recall on the steeltex tires, he stated that the dealer pretty much kicked him out of the door, stating that his tire was not on recall. consumer stated that he did not have an accident, because of this sudden blow out, but it was because of the handling of his vehicle, which handled very well. the consumer stated that the tire was a steeltex 265 75/16, and had about 45,000 miles on it. he stated he was told that his tire was not included in the recall. *jb | |||
| 03/15/2004 | 1 | ||
| When driving the vehicle at an undetermined speed, the right rear tire blew. this caused the driver to pull off the road. the consumer changed the tire. the owner stated that, the side walls on all four tires are cracked. firestone all season steel tex. the consumer will provide tire size and dot #. *nm | |||
| 72000 | 1 | ||
| Consumer changed the tires on the vehicle prior to recall. currently, consumer would like reimbursement from the manufacturer, who refused to reimburse consumer because the tires were diffrent than those that manufacturer suggested. *ak | |||
| 03/02/2004 | 1 | ||
| Consumer stated while driving down on interstate highway right rear tire blew out. tire shredded completely from the sidewall to the tread. tire blowout caused vehicle to swerve all over the highway until it was able to come to a stop. consumer pulled to the side of the highway, and called a tow truck to change the tire. then, consumer bought a new set of tires. firestone, steeltex, radial at, lt265/75r16d.*ak | |||
| 02/27/2004 | 17200 | 1 | 06/10/2000 |
| Replacement of firestone tires initiated by recall of 2/26/04. i replaced these tires in 2001 at 17,200 miles because of safety concerns. at that time there were many complaints to nhtsa and shortly thereafter an investigation was open. ford now uses e rated tires on the excursion which run at higher tire pressure. once again ford did not outfit the vehicle with a proper tire for the weight of the vehicle, rather opting for a smoother ride of a d rated tire. they were doing this because the front springs were also inadequate for a good ride. the used e rated tires on the f250 and f 350 from which the excursion is based. *ak | |||
| 02/26/2004 | 1 | 09/18/1999 | |
| Replacement of firestone tires initiated by recall of 2/26/04. having replaced these tires in 2001 at 21,622 miles because of safety concerns, i am now ineligible for reimbursement because of having done so. rather, it seems, i should have waited until the tires had malfunctioned and then, if i had survived, filed for reimbursement. such perverse logic by firestone should be overturned and i call on the nhtsa to have firestone reverse its position. *ak | |||
| 1 | |||
| Right rear tire blewout. cause of the blowout was not determined. | |||
| 09/03/2003 | 1 | ||
| While driving at 50mph and with no warning right front tire tread separated, consumer had to pull over. firestone, steel tex, size lt265/75r16, dot#119116r.*ak | |||
| 80000 | |||
| Vehicle's right front tire had tread separation while driving at 70 mh. | |||
| 06/01/2003 | 38000 | 1 | 04/22/2002 |
| On sunday, june 1st, while returning from a fishing trip and towing a boat, the right rear tire on my ford excursion exploded on i-285 north of atlanta ga. i was in the lane inside the fast lane, but moving at the same speed as traffic. i was able to navigate to the shoulder and change the tire. however, because the tire exploded and wrapped itself around the axle, the rim was destroyed. i have ordered another rim from a re-manufacturer. i've e-mailed firestone with the incident information, but have received no response. *nlm | |||
| 09/22/2002 | 54380 | 1 | 05/01/2000 |
| On sept. 27, 2002 about 40 miles before my actual blow out, i felt and heard something on the drivers' side rear tire. i thought it was a rock from my wheel well, except i was on a highway with no rocks to be found. my truck began to shake so i kept my speed at about 60 mph. about 40 miles later, my rear driver's side tire blew out. on july 3, 2002 i had all of my tires checked because i felt unsafe in my truck. my tires did not drive smoothly anymore. the factory rep. from firestone was there and personally checked my tires and told me that they were fine condition and i had a lot of wear left on them. he told me that they would rotate and balance my tires. i submitted a report to firestone asking for them to pay my truck repair and the cost of my tires pro-rated. they have denied my claim and stated that i hit something that made my tire blow like it did. i have sent them a letter to ask for reconsideration. please advise. *jb ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis*****770178 | |||
| 09/02/2002 | 42724 | 1 | |
| The left front tire experienced a blow out. *jb | |||
| 02/09/2003 | 35135 | 0 | 07/15/2000 |
| I have had two bridgstone tires with aprox 35,000 miles on the fail / seperate with in 70 miles both tires have same dot codes as well as the other on my truck the tires are bridgestone dueler a/t size 285/75/r16 with the code of ejlfccb0200 | |||
| 12/28/2002 | 33000 | 1 | 06/21/2000 |
| The left rear tire of my ford excursion exploded during normal highway usage. the tire was a firestone steeltex radial r4s ii, lt 265/75r16. the manufacturer claims underinflation of tire. | |||
| 02/02/2003 | |||
| While traveling the rear right tire blew. size#lt26575r16, please provide the dot#. dealer has been notified. ph | |||
| 10/04/2002 | 37500 | 3 | 10/29/2000 |
| 3 of 4 tires bad on 2000 excursion within 5 months of each other from june 6ththrough october 4th. first tire developed sidewall tread bubble on left rear tire, traveling on highway at 65 mph, second tire developed sidewall tread bulbble on left front tire while traveling 65 mph. third tire blew out while traveling 60 mph on highway while pulling trailer, damaging right rear quarter panel | |||
| 07/07/2002 | 37000 | 04/08/2000 | |
| A drivers front firestone steeltex at tire, on a 2000 ford excursion exploded on july 7, 2002 on i-95 in walterboro, sc. my girlfriend agnes and a good friend dave were killed, daves 11 yr old son max suffered a severly broken right femer, daves wife, cheryl had several deep cuts and scrapes i have a severly broken left femer and knee damage. there was no indication that the tire was going to fail. | |||
| 11/16/2002 | 1 | 08/01/2002 | |
| 75 mph, loud bang and complete tire tread separation. both interior and exterior sidewalls intact but tread completely missing. dt | |||
| 10/27/2002 | 01/01/2000 | ||
| No summary. dt | |||
| 06/01/2001 | 1 | ||
| Consumers daughter had stopped for gas when the attendant called attention to the fact that the tire was coming apart. the tire was replaced and the daughter has the defective tire and paper work. *jg | |||
| 1 | |||
| Consumers daughter while in motion experienced a blowout when the right rear tire blew into pieces. the tires did not apply to the firestone recall.. *jg | |||
| 1 | |||
| Consumers daughter while in motion, experienced the right rear tire blowing into pieces. the tires wer firestone but did not apply to the recall. *jg | |||
| 08/23/2002 | 1 | 04/01/2000 | |
| No sxummary listed for above vehicle. *ak | |||
| 08/09/2002 | 3 | 06/01/2000 | |
| I have had three tire separationd in a three week time period.*ak | |||
| 08/24/2002 | 1 | 07/01/2000 | |
| Sidewall blewout at highway speed -- lost the entire tread, rim and sidewall was severely damaged by the time the vehicle was brought to a stop. tires had 35000 miles on them and were regularly rotated. tire pressure had just been checked 25 miles before incident. | |||
| 07/19/2002 | 1 | 12/01/2099 | |
| Treads separated and wrapped around front axle, causing the wheel to lock up. *ak | |||
| 07/14/2002 | 3 | 09/01/2000 | |
| Driver side rear tire had a blowout while the consumer was driving. there was no damgage to the vehicle. firestone steeltex lt265/75r16, original equipment (dot unknown), moutned on a ford excursion 2000.*ak consumer adds that a third tire blewout 1 week later. all tires had plenty of tread and all have been replaced. *tt | |||
| 06/09/2002 | 1 | ||
| Replacement equipment with 3000 miles on a 2000 ford excursion. passenger rear tire had a blowout at 73 mph.*ak consumer states that he was slightly injured while changing the tire, firestone tire, no other tire information given. *slc | |||
| 05/24/2002 | 3 | 01/01/2000 | |
| This is our second tire blowout and third tire problem with these firestone steeltex a/t tires. the 1st blow out i contacted firestone and even sent them what was left of the tire and all i received back was a form letter stating that the tire was driven on while under inflated. which i know is not true because i check the tires before going on any road trip and inflate to the recommended pressure. the first blow out was november 1, 2001 while my wife was driving the excursion and this time i was driving it going around 75 mph. both times, the tire has caused damage to the vehicle. my wife and i feel lucky that both times we were able to control the vehicle and bring it to a stop safely. but i can easily see how someone could loose control under this situation. you need to get all of these tires off the road immediatly. i believe these tires are dangerous not just to the drivers of the vehicles, but also to anyone else on the road with them. please contact me if you have any further questions. sincerely: ken lubbering. *ak | |||
| 06/01/1999 | 1 | 01/28/2000 | |
| All four firestone tires failed (firestone steeltex a/t, lt265/75r16-119/116-l.r.dm/s). nlm | |||
| 03/15/2002 | 2 | 12/01/1999 | |
| Front tires wore quickly and badly on outside of tires. *ak (tiresize: lt26575r16) (tiresize: lt26575r16) | |||
| 12/21/2001 | 1 | 12/01/1999 | |
| We were driving down highway at posted speed (65) and had been driving for approximately 30 miles at time of tire failure. just a few moments (approx 1 minute) before the failure, the vehicle seemed to want to wander a bit as if a tire were a bit low. then there was a loud explosion, the vehicle dropped to the right rear, we got a lot of vibration and loud internal noise. we applied the brakes and manuevered to the side of the road. both sidewalls had blown completely free of tread belt separating fairly uniformly along a line roughly 1 inch below the tread. tire was in 3 distinct pieces, all 3 pieces in tact and wrapped around the wheel and axle. only visible break in interior surface of tread was a piece of the steel belt material protruding into the tire approx 3/8 inch. otherwise, interior surface clean and smooth. no external punctures of any kind. explosion was violent and feel anti-lock brakes saved the day for us. person following behind said they had never seen a tire explode like that (i.e. very visible from several hundred feet behind). we have photos and the remains of destroyed tire, plus all 3 of the other originals if needed. immediately replaced all 4 with another brand.*ak (dot number: vnw81xy459 tiresize: 265/75r16) | |||
| 12/01/2001 | 1 | 01/01/2001 | |
| I entered on freeway and was getting up to freeway speed when right rear tire separated. i was towing a 32' travel trailer. we started to jacknife. i accelerated and used my trailer brake to straighten it out, then i started to apply brakes and again started to jacknife in opposite direction. so i again accelerated and used my trailer brakes to straighten out, then i tried to brake and slow again and we started to jacknife, so i again accelerated and used my trailer brakes. the trailer whipped around and slammed into the driver side of the excursion. broke loose, tipped over, totaling trailer and damaging excursion. it whipped us around and shook us up pretty good. (tiresize: lt26575r16) | |||
| 06/01/1999 | 1 | 01/28/2000 | |
| All four firestone tires failed (firestone steeltex a/t, lt265/75r16-119/116-l.r.dm/s). nlm | |||
| 09/18/2001 | 1 | 02/01/2000 | |
| September 18, at approximately 4:30 pm my wife experienced a bona-fide blow-out of the left rear firestone steeltex on our 2000 excursion. i had checked air pressure sunday afternoon at 55 psi in each tire. lisa was proceeding east bound on the sam houston parkway on clear roads, in the middle lane, at 65 to 70 mph, when this catastrophic failure occurred. their were no road hazards noted, and no tread damage other than a complete tread separationthis morning i replaced all of the firestones with michelins for $884.65 at discount tire company on fm 1960. i do not want to further endanger my family with these tires.*ak (tiresize: 265/75/16) | |||
| 08/29/2001 | 0 | ||
| Pe00 020; consumer was traveling about 65mph on highway and vehicle was steering to right while consumer was pulling it to left for a split second. then, he removed his foot from acellerator, and right front tire blewout. he was able to pull over to the shoulders. firestone, steel tex tires. *ak | |||
| 08/05/2001 | 2 | 04/01/2000 | |
| Going 25 mph, we heard a swish noise and it was the sidewall of the rear driver side tire. there was a 3 long tear in the sidewall that goes into the tread area. this is the second time this has happened. last time we were going 60 mph and the tire shredded before we could come safely to a stop. both times it's been the same location, rear driver side. both times it's been a side wall failure. we are replacing all tires including the spare as i do not trust them. my tires are not under the recall and ford/firestone said it is a road hazard problem and/or tire inflation. they were at 65 psi and the max rating is 80 psi. i've been driving for 15 years now and this is the first vehicle to have the sidewall go out and for it to happen twice in one year is too coincidental.*ak (dot number: vnw81x0249 tiresize: lt 265/75r) | |||
| 07/31/2001 | 1 | 12/01/1999 | |
| Towing 30' travel trailer, rear axle wt. of 5000 lbs, rear tires inflated to 55 psi, average speed 65mph (tiresize: 265/75-16) | |||
| 08/05/2001 | 2 | 04/01/2000 | |
| Going 25 mph, we heard a swish noise and it was the sidewall of the rear driver side tire. there was a 3 long tear in the sidewall that goes into the tread area. this is the second time this has happened. last time we were going 60 mph and the tire shredded before we could come safely to a stop. both times it's been the same location, rear driver side. both times it's been a side wall failure. we are replacing all tires including the spare as i do not trust them. my tires are not under the recall and ford/firestone said it is a road hazard problem and/or tire inflation. they were at 65 psi and the max rating is 80 psi. i've been driving for 15 years now and this is the first vehicle to have the sidewall go out and for it to happen twice in one year is too coincidental.*ak | |||
| 07/31/2001 | 1 | 12/01/1999 | |
| Towing 30' travel trailer, rear axle wt. of 5000 lbs, rear tires inflated to 55 psi, average speed 65mph | |||
| 08/02/2001 | 1 | 05/01/2001 | |
| Sidewall of tire coming apart. *ak (tiresize: lt26575r16) | |||
| 07/08/2001 | 1 | 10/01/2000 | |
| While travelling on the interstate at approximately 75 mph, we experienced a blowout on the right rear of the vehicle. upon completing our trip home, i made numerous phone calls regarding the tires and eventually was referred to a local firestone tire dealer. after visiting the dealer and having my tire inspected, firestone claims i had valve stem failure. (tiresize: lt26575r16) | |||
| 07/11/2001 | 1 | ||
| While driving 65 mph on freeway passing a truck right front tire exploded. tire size lt26575r16, dot# vnws1x02600. *ak firestone steeltex. *slc | |||
| 07/01/2001 | 1 | 08/01/2000 | |
| Fortunately for my family and i, we were traveling along a straight section of turnpike just south of tulsa, ok at approximately 65-70mph. without warning, the right rear tire blew out. the sidewall is completely detached from the tread. the tread on the tire is fine and there were no punctures or other defects in the tire. it took the tire to two separate tire dealers (not firestone) for their opinions. both indiciated that the tire suffered from a total sidewall failure on the outside of the tire. both dealers examined the tire for punctures, etc. there were none. i took the vehicle and tire to the dealership for assistance. so far, they've been incredibly reluctant to assist. they have agreed to replace the one tire. however, i live in fear of placing my family of five in my practically new $40,000 vehicle. i have zero confidence in these tires and have ordered replacement tires (non-firestone of course). the primary reason i purchased this vehicle was safety on the road with my family, now i don't have that peace of mind with these tires. i've researched similar information on the internet after this occurrence and found at least 6 photos and reports of the exact same type of tire failure of this tire. i'd hate to imagine what would have happened if this had been on a curved section of highway at approximately the same speed if the blowout had been on the front outside tire. my family and i probably wouldn't be around to report this to you. i'm very concerned and upset with ford, firestone, and the nhtsa for not pursuing this with more vigor to date. ford has indicated to me, these tire failures are within acceptable industry standards and they don't want to set a precedent by replacing my tires. how many people have to die before these tire failures fall outside acceptable industry standards. please help. please respond so that i know what you are doing on my family's behalf. (dot number: vnw81x0260 tiresize: lt26575r16) | |||
| 06/22/2001 | 1 | ||
| Firestone steel tex radial r4s, lt265/75r16, original equipment on a 2000, ford, excursion with 36000 miles. while driving 60 mph right rear tire suddenly went flat. firestone dealer examined tire, found no visible damage, but refused to replace tire.*ak dot number vnw81xy389. *slc | |||
| 11/15/2000 | 1 | 04/04/2000 | |
| Original tire on a ford excursion. passenger rear tire blewout at a low speed, tire popped and blew apart.*ak consumer states the firestone steeltex tire, lt265/75r15, experienced tread separation while traveling on a dirt road. *slc | |||
| 12/01/2000 | 1 | 10/01/2000 | |
| Tire suddenly failed loosing tred and blowing out on return trip from dallas tx on inerstate i-40 in west memphis, ark the tires had less than 4500 miles on them . both ford and dealer said not my problem at blow out control of the vehicle was very difficult and if there had been heavy traffic a collision would have occured as the vehicle swerved from one lane to another while stopping it. the tire was made at the canada plant and was the standard issue 265x16r (dot number: vnw8 ixy tiresize: 16) | |||
| 5 | 04/01/1999 | ||
| All information on tires: lt265/75r16 119/116r. other numbers on tires 32014 ex bm 20119-3 . so far i have not had blowout but these tires are losing 4-6psi per week with normal driving conditions. one tire has lost 23 psi and i am now using the spare which is also slowly losing pressure over time. fors had been e-mailed and is aware of the problem with my vehicle. it is going to dealer next week for inspection of tires. why are you investigating the steeltex tires? also i sent a phone complaint in several days ago about my licoln mark viii and the complete deteriioration of the headlamp system. several other mark viii's at my local dealership have had to have these replaced due to deterioration of the lens. my car would not pass inspection. no one has gotten back to me about the receipt of the complaint. did you get it? (tiresize: lt265/75r1)( dot number: tire size: lt265/75r1 ) | |||
| 09/25/2000 | 1 | 10/01/1999 | |
| No evidence of puncture, just kind of disintegration. *ak (dot number: ? tiresize: lt265/75r1) | |||
| 09/09/2000 | 1 | 10/01/1999 | |
| Blowout on left rear tire,good thing blowout on rear, blowout on frout tire would have been a disaster. *ak( dot number: ) | |||
| 08/14/2000 | 08/01/2000 | ||
| While driving on i-15 north bound south of las vegas at app. 9:30 pm i hit some thing that was on the road that caused both tires on the passenger side of the car to blow out. i do not know what the object was. i steered off the road and created considerable damage to the under carriage of the vehicle. i notifed my issurance agent leon heaton, farmers insurance 702-363-0026. they created claim # 78120742. i had the car towed to firestone on rancho blvd in las vegas, and had the car repaired at friendly ford of las vegas 702-877-7600. *ak (dot number: unk tiresize: lt26575r16) | |||
| 08/06/2000 | 1 | 06/01/2000 | |
| No summary listed for abov evehicle. *ak (dot number: bm20119-1 tiresize: lt265/75r1) | |||
| 1 | 10/09/1999 | ||
| Original equipment on a 2000, excursion lt265/75r16 size. all four tires have worn out .*ak the tires have worn out prematurely. *yh | |||
| 08/09/2000 | 1 | 11/01/1999 | |
| Right front tire blew out on on our 2000 ford excursion traveling on interstate at approximately 75 mph. the tires started making a noise for a minute or so, then the blow-out. rubber was bouncing off the windshield. the vehicle dropped down on the right side instantaneously, but handled well and was maneuvered to the roadside. the tire looked like someone had taken a knife and cut out the inside side wall of the right front tire all the way around it. it litterally blewout the inside wall of the tire. went to ford dealership & firestone dealer, neither would replace or do anything. *ak (dot number: vdw8 1x050 tiresize: lt265/7516) | |||
| 10/01/2000 | 2 | 07/01/2000 | |
| We ran across some minor road debris which caused extensive damage to the side walls of both front tires. both tires disinflated very rapidly making it difficult to steer the vehicle to safety. we had seven (7) children and two (2) adults in the vehicle at the time of the incident. we fear for the safety of our children but cannot afford to buy four (4) new tires at this time. (tiresize: 16)( dot number: tire size: 16 ) | |||
| 04/28/2000 | 1 | 04/01/2000 | |
| On 04/28/2000, i was towing my boat and trailer to lake erie on ohio state route 11 north when my rig suddenly began to fishtail extensively in perfect road and whether conditions and at a speed of approximately 50mph. i immediately applied electric trailer brakes to all four trailer wheels which did operate but to no avail. i then tried to hold the brakes on the trailer and also apply acceration to the truck to pull this rig out of the fishtail. within a matter of 5 seconds or less, i was thrown off the right side of the road into the hillside with a blown right rear tire on the truck. having pulled boats and trailers all of my life i couldn't figure out why this rig got away from me so fast, especially at the speed i was going. after everything about firestone tires that came out in the following months, i feel that something definitely happened to this tire to cause the accident. after getting the truck repaired and then checking the consumer report's website about tires, i decided to check out the dot dates of the tires that remained on the truck and found out that all these tires that were installed as original equipment were manufactured in early 1990. as far as i'm concerned, this is fraud and negligence on both firestone's and ford's part since they sold and put outdated tires on this new truck. i emailed a complaint to ford's customer service with the same information that i am providing you, but it was to no avail. at this time i'm looking into possibly filing a suit against both ford and firestone. if you have any questions, please feel free to contact me at home or work. thank you. robert e. archer, d.d.s. (tiresize: 265/75rx16)( dot number: tire size: 265/75rx16 ) | |||
| 08/01/2000 | 1 | 07/01/2000 | |
| Vehicle continues to exhibit tire induced severe steering wheel shaking despite repeated balancing and adjustments. we are now worried that at highway speed an internal defect may the root cause.*ak (dot number: can't tell tiresize: 265 75 16) | |||
| 04/01/2000 | 1 | 01/01/2000 | |
| Right front tire found with 1/2 inch vertical cut midway up sidewall. no evidence of road hazzard or other damage. ford dealer (island ford blufton sc) replaced at owners cost stating damage must have been road hazzard. april 2000 approx miles 10,000. additional info. while looking for dot number on tires, none is shown, all three origional tires have noticable sidewall indentations above the r4x inflation is approx 45psi. have notified ford. *ak (tiresize: lt26575r16)( dot number: tire size: lt26575r16 ) | |||
| 09/27/2000 | 1 | 04/01/2000 | |
| Vehicle has rough ride, handling,loss of control on bad-rough roads[cross bronx]. *ak (dot number: 119/116r tiresize: lt26575r16) | |||
| 10/01/1999 | |||
| I am the owner of a 2000 ford excursion that is 11 months old with 20,700 miles. i have just dropped my truck off yesterday for routine service where i purchased it (gladstone ford, londerry, new hampshire). i have a complaint regarding the firestone steeltek r4s tires that came as standard equipment on my ford excursion. my tires are so worn that the service manager at the dealership said that i probably will not get the winter out of them. i have also complained to him that when we drive at highway speeds that the whole truck starts to shake. this is the second time that we complained to the service department that the shake is getting worse. i am also concerned because we heard on the television on friday evening 09/29/00 that the nhtsa is investigating these tires for possible defects. is the shaking a sign of the tread coming apart? i am very concerned that the winter is fast approaching, and my wife, who is the primary driver, depends on this vehicle to drive our four children around for various activities. i rotate the tires at 5000 mile intervals and keep the air pressure at the recommended specifications as required by the ford motor co. i am a former mechanic and always maintain my vehicles in top condition. this truck has never been used in an off-road environment. i am surprised that these tires are wearing down so quickly. i would like information on what i am to do, as the dealer says that i must contact firestone. at the dealership we tried to look up the expected mileage that i am to get out of these tires, but we could not find this information anywhere. i am very surprised that ford selected these tires if they are only to get 20,000 miles of wear. i spent over $43,000 for this truck, and i expect to get better wearing tires than the steeltek r4s. *ak( dot number: ) | |||
| 05/27/2000 | 1 | 04/01/2000 | |
| The tire failure was a blowout. the whole sidewall shredded. firestone said it was a road hazard even though we did not hit anything. ford would not replace because they don't cover tires. the fuel gauge was replaced twice by the dealer. the first time, the gauge read 1/4 tank left and it was dry. the second time the gauge read 1/4 tank and it was more than 1/2 full. the front stablizer assembly was popping so hard you could hear and feel it. the dealer replaced it. it seems to be popping again but i haven't taken it back in yet. i'm getting tired of taking it in. the rear side window motor was dying so i had it repaired. during repair, they noticed the glued piece that the motor attached to was coming off and had to replace the entire window. when does the lemon clause come into effect???( dot number: 008102 tire size: lt26575r16 ) | |||
| 08/24/2000 | 1 | 10/14/1999 | |
| While traveling 65 mph and without any indication, firesone steeltex at tires experienced a blowout. *ak | |||
| TIRES - BEAD | |||
| 09/21/2004 | 1 | ||
| Consumer received reimbursement for the tires he replaced. consumer had a problem keeping his vehicle on the road.*ak | |||
| 07/03/2003 | 38000 | 1 | |
| Consumer states tire bubbled up under the tread, causing a blowout. dealer notified. *ak | |||
| TIRES - SIDEWALL | |||
| 07/01/2005 | 1 | 09/01/2000 | |
| 2000 ford excursion had cracks in the sidewalls of all four tires. *kb the cracks were 2-3 inches long and in multiple spots on all four tires. *nm | |||
| 06/01/2005 | 34000 | 1 | 09/02/2000 |
| Dt*: the contact stated that all four of the tire sidewalls are splitting. the tires are the original tires that the vehicle was purchased with. the tires pressure has been kept at the recommended levels. the tires were regularly serviced, rotated and had the pressure checked on them. there has been no vibration while driving and no abnormal bulging. the contact has pictures of side wall splitting available upon request. a representative of the firestone company contacted the consumer and informed him that the problem was usually caused by under inflated or over loaded tires. the representative also stated that ford recommend psi was 35. the consumer stated he has always kept 65 psi in the tires as stamped on the sidewall of the tires. it was also stated that the vehicle should have load e range tires instead of d load range. updated 07/07/06. *jb | |||
| 11/18/2004 | 2 | ||
| Sidewall tire failure with instant release of pressure, vehicle was stationary at time of failure.*ak | |||
| 03/05/2004 | 1 | ||
| Consumer received a recall on the firestone steeltex tire. the tires were replaced by the consumer. contact was made with the manufacturer, and it was acknowledged that the reimbursement would be made upon receipt of the special forms which were never received by the consumer. *ak | |||
| 07/10/2001 | 23000 | 1 | |
| Consumer replaced the tires when there was a recall on the firestone tire. currently, there is a recall for the tires that were replaced , and manufacturer offers no reimbursement. *ak no recall found for this tire. *tc | |||
| 03/13/2004 | 68000 | 2 | 07/28/2000 |
| Bridestone dueler a/t d693 lt285/75r16 tlowlps d, article number 298581. tires purchased 9/18/03. failure occurred at 6 months, 10,000 miles after purchase. 2000 ford excursion 4wd, diesel. *ak catastrophic blowout on front left drivers side while driving on i-30 in grapevine, texas at 2:00 pm, good conditions, dry, speed 65 mph. no warning, loud explosion, truck whipped left immediately and slammed into cement highway dividers. literally on two wheels on top of dividers before coming to a stop over 100 yds away. children in car. no injuries as were all belted. entire left side truck damaged, left rear tire damaged. frame damage. truck still being repaired. repairs exceeding 6,000.00 so far. this is the second blowout on these tires i have experienced. the first occurred at 6 or 7 months as well as it happened in july or august and tire was purchased 1/4/02. tire was replaced as dealer stated it was a defective tire. is anyone looking into this yet? | |||
| 30000 | 2 | ||
| While driving, two tires blew out on separate occasions. the sidewalls cracked before the tires blew out. *ak | |||
| 48187 | 1 | ||
| Consumer stated that firestone tires separated and flapped before consumer had to purchase another tire. since the tire was replaced before march, 2003 firestone will not honor consumer's request for a replacement. *ak | |||
| 05/27/2003 | 37927 | 1 | 06/18/2000 |
| Firestone steeltex a/t removed from service as firestone technician did not like the appearance of the sidewall. this is second of 3 failures in two month period. *ak | |||
| 07/02/2003 | 4 | 10/28/2001 | |
| While on a driving vacation with my family, i found all 4 firestone steeltex 265-75 at tires on our 2000 ford excursion to be experiencing sidewall failure.2 of the tires were near immediate failure and the other two were starting to fail.i make it a habit to check my tires and vehicle closely whenever i fuel my vehicles up, and this was the only thing preventing what could have been a very serious accident ( i was towing a 24 ft boat at the time). | |||
| 03/21/2003 | 0 | 10/10/2000 | |
| Firestone steeltex r45 tires which were original equipment on a 2000 ford excursion. the tires have 30,000 miles with minimal tread wear, however, the sidewalls on all 4 tires are splitting to the cord. contact with firestone resulted in a verbal explanation that they would recognize this as a 'road hazard' situation and pro-rate 50% of the cost of replacement with firestone/bridgestone tires. the firestone consumer affairs/retail operations representative further advised that the ntsb has completed an investigation of these tires and found no reason for a recall. *nlm | |||
| 08/10/2002 | 1 | ||
| On sat. (08/10/02) my family and i decided to take a leisurely drive into the hill country just outside of austin, texas. i was driving my 2000 ford excursion on hwy 71, westward at an approx speed of 65 when the front right tire completely separated from its tread. this occurred unexpectedy for there was no debris on the road and no object was hit or struck. the seperated tread tumbled over and over in the wheel well area causing extensive damage to vehicle. i narrowly escaped hitting oncoming traffic and managed to limp the vehicle over to the shoulder. the tire remained inflated - no blow out, tread simply came apart! after recovering tread from roadway, the tire was changed with spare and further limped back to austin to original dealership. dealer service manger reviewed damage as well as drew my attention to opposite front left tire which appeared to have a bubble on its tread. the excursion, under factory warranty and the firestone steeltex a/t lt 265/75r16 tires original tires purchased with vehicle - i assumed ford would pay to replace tires and fix damage to vehicle. i am not pleased to report ford is pointing finger at firestone and informs me any damage claims must be directed to firestone hq. i filed incident report #818333 with firestone and was required to ship both tire & tread to their hq. after only 1/2 day investigation - firestone mailed form letter in return stateing ..tire failure did not result from defect in either materials or workmanship.but rather insufficient air pressure. this is not true. i am meticulous in the care and maintence to this vehicle including its tires. pressure was checked just prior to our outing that same day. i would never put my family at risk due to negligence on my part. its sad to see neither firestone nor ford take any responsiblity for these defective tires.*ak | |||
| 08/20/2002 | 4 | 06/01/2002 | |
| All four original equipment tires showed severe cracking in the sidewalls and were replced by firestone on a prorated basis. no accident was caused, problem noticed in driveway and remidied immediately.*ak | |||
| 07/08/2002 | 1 | 12/26/2000 | |
| While traveling 70-75mph on highway, heard a noise and saw smoke from rear mirrior. consumer was able to pull over to the shoulder. right rear tire sidewall blewout. firestone, lt265.75r16,119/steeltex.*ak consumer checked the remaining tires and found they too were defective. they had stress cracks in the rubber around the raised white lettering. you could lift the rubber as though it were hinged and some lifted as far to see the cord beneath. consumer replaced the remaining tires at own expense. consumer is asking to be reimbursed for monies paid. *jg | |||
| 01/01/1901 | 1 | ||
| Firestone tire exhibited sidewall tears in the area where the white letters were placed, consumer has been told that the tires are unsafe and replaced all four tires. consumer is asking that he be reimbursed for the replacement of the tires. (state of minnesota office of the attorney general sent in this complaint on behalf of consumer file#rjm/2002/253329/c). *yd | |||
| 06/09/2002 | 1 | ||
| Replacement equipment with 3000 miles on a 2000 ford excursion. passenger rear tire had a blowout at 73 mph.*ak consumer states that he was slightly injured while changing the tire, firestone tire, no other tire information given. *slc | |||
| 05/09/2002 | 1 | 12/01/2000 | |
| Tread of tire detached from sidewall at speed. no damage to tread or sidewall prior to blowout. this problem sounds extremely similar to earlier tread separation issues. i can send a digital picture if desired.*ak | |||
| 12/23/2001 | 4 | 11/01/2000 | |
| Noticed split in sidewalls on all 4 tires at approx. 21300, we changed the worst out to the spare. went to a firestone dealer, who did a courtesy check and told us all 4 tires were bad this included the spare that had less than 300 miles on it. he said it was road hazard not a factory defect and that we needed to purchase new tires. when i said i was going to pusue this farther he told us we may not make it home on the back tire (43 miles) and that we needed to change it i ask to what we had already taken the worst one off the truck. i then called the dealership i purchased the truck from and they understood but said they could do nothing and recommended i call ford to open a folder, i called ford they recorded the complaint and said they could do nothing. they gave me the firestone # i then called firestone they had me go get two opinions from non-firestone dealers both said tire failure, and were to contact the firestone dealer. we have not heard back from firestone.*ak (tiresize: 265 75 r16) | |||
| 11/10/2001 | 4 | 11/03/2001 | |
| Firestone steel tex p265/75r16, original equipment on a 2000 ford excursion with 20000 miles. sidewalls of all 4 tires are splitting. *ak *jb | |||
| 1 | |||
| While driving 75mph had heard a thump, tire had blown, maintained control and pulled off road. checked tires, and noticed left front had a hole on inside of sidewall, which was outward. outside of the sidewall was peeled away from tread which had remained intact on tire. firestone ,steel tex, p265/75r16, original equipment.*ak | |||
| 07/21/2001 | 1 | 04/01/2000 | |
| While freeway driving tire separated from sidewall of rim. when i took to dealer the assistant service manager refused to help us. said it was not a recall so he would not warrenty. damaged rim also.*ak (tiresize: /75r16) | |||
| 01/01/2001 | 2 | 08/01/2000 | |
| These oem tires are extremely dangerous, i have had 2 sidewalls blowouts with no warning in my first 6 months of ownership. these tires must be recalled before there are more injuries and/or fatalities. i replaced the tires and have the oem tires in my garage to return to firestone. they have refused to help me as they have not been recalled yet. firestone continues to blame the consumer for these failures and that is not the case, these tires are very dangerous and can fail at any time.*ak (tiresize: p265/75r16) | |||
| 06/18/2001 | |||
| Raised white letters on sidewall had started to crack down through rubber. tread was peeling away from left front passenger tire. left front had lost a large chunk of tread. had contacted dealership, and was informed by mechanic that tire needed to be inspected before replacing it. contacted a local mechanic who had ordered replacement tires for vehicle.*ak | |||
| 06/01/2001 | 1 | ||
| All four orginal equipment firestone, steel tex tires, size rt265r7516, dot#n/a with 25,000 miles are splitting 8 to 10 places on each tire. dealer has been made aware of problem. *ak consumer states sidewalls are literally coming apart and the inner cores bulge out the sides through the splits, tires were manufactured in canada. *jb | |||
| 06/19/2001 | 1 | ||
| Consumer was driving about 65 to 70 mph when right rear tire, size lt26575rx16 came off with sidewall separating around tire. contacted dealer. *ak | |||
| 05/28/2001 | 4 | 09/01/2000 | |
| Consumer noticed while returning from a road trip that sidewalls of all 4 tires have razor blade like markings.t firestone will replace them at $75 a tire. ford dealer will replace tires if consumer agreed to split the cost. consumer has a 2000, ford, excursion with orginal tires, size lt26575r16 with 30,000 miles.*ak consumer states that cracks in tires go all the way around the tire and are very deep in the sidewall, dot numbers vnw8, firestone steeltex r4s. *slc | |||
| 06/01/2000 | |||
| Sidewalls are coming apart in chunks. all 4 tires on the same vehicle in the same manner.*ak (tiresize: lt26575r16)( dot number: tire size: lt26575r16 ) | |||
| The sidewall separated completly. the tires are in good shape with only 30,000 miles on them. it separated tonight (3-31-01) at 8:30 pm while traveling 60 mph. the car had four adults and two children in it. no one was hurt. there does not seem to be any puncture that could have caused the tire to lose air. i am wondering if this is the same problem the expolorer had?*ak (tiresize: lt26575r16)( dot number: tire size: lt26575r16 ) | |||
| 04/06/2001 | 0 | ||
| Pe00 020 ; all four tires' tread separated from vehicle. tire was firestone lt, 26575r16, steeltex, r4s #dot vnw81xy150. there were no injuries. sidewall was deeply cracked all around tire that finger tip could penetrate tire. *ak | |||
| 01/16/2001 | 1 | 05/01/2000 | |
| 3 small punctures appeared starting at sidewall, radiating out toward tread. no evidence of exterior damage is visible, nor was there any road debris encountered during travel at time punctures happened and air began leaking out of tire. *ak (dot number: vnw81xy tiresize: lt26575r16) | |||
| 07/01/2000 | 1 | 01/01/2000 | |
| Found a one inch crack in the sidewall on the right rear tire. further investigation found that the lettering on all of the tires was peeling off.*ak (tiresize: 265/75 r16)( dot number: tire size: 265/75 r16 ) | |||
| 09/25/2000 | 4 | 12/01/1999 | |
| There are two to four (1 - 3) splits in the sidewall of all four tires. *ak (dot number: lt265 tiresize: 75r16) | |||
| 09/13/2000 | 1 | 06/30/2000 | |
| Pe-00020; original equipment on a 2000, ford excursion, tire size 26575r1. while driving sidewall blew out. *ak the customer replaced all four tires. *yh | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 1 | |||
| The emergency tire cable broke, which caused the tire to fall onto the street. *jb | |||
| TIRES - TREAD/BELT | |||
| 05/20/2006 | 78898 | 1 | 10/11/2001 |
| While traveling south in the outside lane of interstate 380 at approximately 1:00 p.m. cdt on saturday, may 20, 2006, 1/2 mile north of mile marker 29, the left front tire of my 2000 ford excursion limited suffered a catastrophic failure due to tread separation. the tire was a firestone steeltex r4s lt265/75r16d, serial number 31350 ex bm20118-4. tire is in the custody of cerny & ivey engineering, attn: mr. steve smith, 5650 peachtree parkway, norcross, ga 30092. cerny & ivey analyzed the tire and have determined that the tire failed due to a manufacturing defect that had worsened over time until the tire failed. accident report is on file with the linn county sheriff's office; report number 06-13921. *nm | |||
| 08/26/2005 | 1 | 11/22/2004 | |
| While driving my ford excursion, the driver side rear tire, a firestone steeltex r4s, suffered a tread separation. as a result of the separation, the vehicle rolled over. *jb | |||
| 05/07/2004 | 68 | 2 | 05/18/2000 |
| Firestone steeltex tire failure x2. *jb | |||
| 04/04/2005 | 47689 | 1 | |
| Traveling on interstate 75 in florida when the tread seperated from the drivers side rear tire on my 2000 excursion. this caused the vehicle to skid on the highway, but i was able to maintain control and did not crash. damaged was caused to the vehicle from the tread hitting the side and rear of the vehicle. | |||
| 11/21/2002 | 2 | 01/29/2001 | |
| Consumer experienced two tire blow outs. (nar) *ph *cb the blowouts occurred on the left side. the same thing occurred on the passenger side where the seam fell apart. *sc the consumer received a letter which stated the tires were recalled. *jb | |||
| 06/01/2004 | 1 | ||
| Claim for reimbursement for replacement of tire equipment on ford excursion. *mr the consumer went to a firestone dealer and a ford dealer to have his tries replaced, however he was told by both companies that they did not have tires for his vehicle. the consumer went to an outside company to have the tires replaced. bridgestone/firestone denied the consumers request for reimbursement stating the tires must have been replaced on or before march 1, 2003. *jb *sc | |||
| 07/02/2004 | 69900 | 1 | 11/30/2001 |
| Prior week noticed roughness in ride. did not detect damage. july 2, traveling at 70 mph on south 101 toward gilroy. ride was rough and a noise like a helicopter was heard. made decision to get off of freeway to investigate. in the slow lane, loud noise, stopped car on freeway exit shoulder. a piece of the tread was missing. other places on tread were cracked and coming loose. luckily, the noise made me get off of the freeway. tires will be replaced. *la | |||
| 06/01/2004 | 45539 | 1 | |
| Problems with tire equipment on 2000 ford excursion. *mr the consumer was informed that her tires had cracks in the sidewalls. the consumer had purchased four new bridgestone tires. the consumer was notified by that a recall was issued and was offered reimbursement. *sc *jb | |||
| 03/16/2003 | 22820 | 2 | 04/21/2000 |
| Vehicle tires are separating.*mr prior to incident, the consumer contacted ford, but was told the tires were not being recalled. one year later the consumer received a letter in the mail which stated his vehicle identification number was listed as having tires which were being recalled. the letter also stated that replaced tires would be reimbursed with a receipt. the consumer sent the original receipt with a copy of the letter. the consumer then received a denial letter stating at the time he replaced the tires they were defective but not recalled. *jb *nm | |||
| 03/30/2004 | 1 | ||
| Consumer is requesting reimbursement for the charge of replacement tire equipment. (nar) *mr the model tires on the vehicle were apart of the tire replacement program. (the consumer was told that his vehicle didn't qualify because he did not go to an authorized firestone dealer and have the tire replaced, but the letter stated differently) the vehicle experienced a flat tire on the left rear side while the vehicle was in motion. *sc *jb *cb | |||
| 06/01/2004 | 61000 | 1 | |
| The vehicle was being recalled for a tire exchange, however the closest firestone dealer was 120 miles away. there was a closer tire dealer who carried the same firestone tires, but firestone would not authorize that tire dealership to change the tires. *ak *sc *jb | |||
| 03/13/2004 | 68000 | 2 | 07/28/2000 |
| Bridestone dueler a/t d693 lt285/75r16 tlowlps d, article number 298581. tires purchased 9/18/03. failure occurred at 6 months, 10,000 miles after purchase. 2000 ford excursion 4wd, diesel. *ak catastrophic blowout on front left drivers side while driving on i-30 in grapevine, texas at 2:00 pm, good conditions, dry, speed 65 mph. no warning, loud explosion, truck whipped left immediately and slammed into cement highway dividers. literally on two wheels on top of dividers before coming to a stop over 100 yds away. children in car. no injuries as were all belted. entire left side truck damaged, left rear tire damaged. frame damage. truck still being repaired. repairs exceeding 6,000.00 so far. this is the second blowout on these tires i have experienced. the first occurred at 6 or 7 months as well as it happened in july or august and tire was purchased 1/4/02. tire was replaced as dealer stated it was a defective tire. is anyone looking into this yet? | |||
| 05/11/2003 | 1 | ||
| My vehicle, a ford excursion, suffered a tread separation. as a result of the separation, the vehicle became involved in a rollover. during the rollover, my wife and i and our two passengers, my son and his wife, received severe injuries.*ak | |||
| 06/01/2002 | 30000 | 1 | 09/01/2001 |
| I own a 2000 ford excursion. original tires were firestone steeltex radial at lt 265/75r 16d. on 6/1/02 my family and i were on i-70 in illinois. we had a blowout of the right rear tire. the tire completely shredded. steering immediately became difficult. i swerved into the median of i-70 and slowed to a stop. i got out and observed the damage. i located an area dealer who had replacement tires. i did not want to further endanger my family. i had the tires replaced. i took photos of the tires. when we returned home, i contacted ford and firestone about these tires and inquired if they were part of the 2002 tire recall at firestone. i was informed that these tires were not part of the recall and that they were perfectly safe to operate on my vehicle. i informed them that they should investigate these tires too because of my recent accident. they offered to sell me new firestone tires which i declined. now, it is apparent that these tires were also defective and firestone has begun another recall of these tires. i then contacted firestone. i related the account of the incident and gave them the data on my tires. they stated that these tires were part of the recall and they started to give me information on how to have the tires replaced and to be reimbursed. when i told them that i obviously had to replace the tires back in june of 2002, they informed me that their recall and reimbursement plan only covered tires that were replaced after march of 2003. i replaced my tires too early to be involved in this recall! given no other recourse, i am now filing this complaint. how can firestone not reimburse me for tires that were obviously defective? they endangered the safety of my family and caused me to replace the tires long before their service life. now they tell me that i replaced them too early? please let me know what other avenues might be available to get firestone to take responsibility for their defective tires and reimburse me for the cost of new tires.*ak | |||
| 12/04/2003 | 0 | ||
| While driving 65 mph, the right rear tire exploded. the driver was able to pull over to the shoulder and call for road side assistance. firstone #lt265/75r16 steel belt #at please fill in additional information. *ph | |||
| 09/16/2003 | |||
| While driving at 50 mph on three different occasions and with no warning tread separated from the tires, consumer had to pull over the road. radial, long tall, size lt265/75r16, dot#1201160mts. sam club refused to provide different tires. *ak | |||
| 08/16/2003 | 39800 | 1 | |
| Left front tire blow out....my wife sharon serne was driving east on hwy 50 coming up to the eldorado hills exit when out of no ware the left front tire (firestone rs4 lt265-75-16) of our 2000 ford excursion blew out, she was pulled hard into the center guardrail and did extensive damage to the entire left side of our vehicle. sharon did a great job on avoiding any other persons or doing further damage to the vehicle as in rolling or going over the embankment that was up ahead. when we bought the vehicle i looked into the firestone tire problems just for this kind of concern and at the time could not find any type problems so i felt ok about their tires. until now im very concerned about the quality of the tires that my family will have on the cars we drive. thank you for your time i know its important, if you can help by pointing me in the right direction i would really appreciate it. the senre family. *ak | |||
| 08/16/2003 | 47000 | 1 | 10/16/2001 |
| I have a 2000 ford excursion that has firestone tires on it that were stock from the factory. they have 1/4 of treat left and were properly inflated. i was traveling on the interstate and the tread off the right rear tire came off. i slowed and stopped as quick as i could. the tread bent the bottom 8 of the rear quarter panel up under the truck and dented and scratched it all over the rear panel. it also broke out the rear tail light. i havent received a estimate yet but quess it will be between 1500 to $2000 dollars damage to my vehicle. the vehicle was losing control but i am a trained emergency vehicle operator/veteran police officer of 17 years. my driving abilities enabled me to maintain control of the vehicle. *ak | |||
| 07/17/2003 | 42500 | 1 | 06/18/2000 |
| Firestone steeltex a/t tread and steel cord peeled off from tire carcass causing over $2,000 damage to vehicle and momentary loss of vehicle control. this is third steeltex failure on same vehicle in less than 2 months. remaining tire has been removed from the vehicle. firestone refused to warranty out either tire (blown or still in service) or pay for vehicle damage.*ak | |||
| 05/25/2003 | 37900 | 1 | 06/18/2000 |
| Blow out of firestone steeltex a/t. this is first of three steeltex tire failures on this vehicle in two month period. each will be reported separately.*ak | |||
| 07/04/2003 | 1 | ||
| I've been a mechanic for over 7 yrs, i noticed that my firestone steeltex a/t tires had strange wear and were noisy. i checked the alignment on my vehicle, which was in manufacturer's specs. we went on a 500ml road trip almost to my destination, when my left front tire blew out on the freeway without warning. when i saw the tire the first thing i noticed were the sideways still in tact, and the tread was gone. before we left i did a trip check which includes checking the pressure and condition of tires.*ak | |||
| 08/05/2003 | |||
| Firestone tire defect - steeltex -- last week my son and two friends was driving my excursion at about 75 mph when the tread on the left front tire separated. this was witnessed by an on-coming driver. my vehicle ran off the road hit a culvert and flipped end-to-end. there was extensive damage to the vehicle both front top and rear. the air bags did not deploy. one passenger was life-flighted from the accident scene. very fortunately all of the passengers were wearing seatbelts -- all were injured but none seriously -- the injuries of the passenger that was life-flighted was not as serious as initially believed. | |||
| 06/30/2003 | 36900 | 1 | 03/15/2000 |
| I was proceding north on i17 just north of new river az when my left rear tire exploded. at the time i was traveling 75 mph which is the speed limit on the highway. i was in traffic and it took at least a mile to slow down and get off of the freeway safely. as i use this vehicle for recreational usage i had just had the tires rotated and i checked the air pressure 20 min. before this occured. all tires where at the proper inflation and since the tires had more than 50 percent tread i felt they where in great shape. i have since retired all of the tires by replacing them as i can't take the chance of another blow out. i was lucky i was not towing the 26' trailer i usually tow with this vehicle.*ak | |||
| 42724 | 1 | ||
| Firestone tire blew causing an accident. | |||
| 04/23/2002 | 38000 | 02/01/2000 | |
| I own a utility construction company with some 30 trucks and several trailers. i take vehicle maintenance and tire psi very seriously. on a trip from st. charles, il. to cincinnati, oh. i noticed a vibration and pulled over twice to check it out and found nothing. at about 100 miles i had a catastrophic tire failure, the entire tread had separated and damaged the truck and the trailer i was hauling. i contacted firestone, they sent me a claim form to which i completed and sent back with the tire. their reply was that the tire had been run underinflated. this had never been the case. please contact me for more info and the tire damage photos. john spira. *jb *****dimsii ivoq entry posted after 12/12/02 cut-over to artemis*****770829 | |||
| 03/21/2003 | 55000 | 1 | |
| The tire experienced tread separation, which caused damage to the vehicle. *jb | |||
| 1 | 08/01/2000 | ||
| While driving, consumer experienced tread separation, firestone honored the warranty on the tire at 50 percent replacement cost because the tread depth was half used.(firestone tires, no other tire info.)*jb *ts | |||
| 06/01/2001 | |||
| Pe00 020, consumer was traveling about 75mph on highway and heard a noise. he was able to pull over to shoulders. driver's rear tire tread separated from rim. firestone, steeltex, 265/75r16.*ak | |||
| 03/10/2002 | |||
| Pe00 020; while traveling on highway about 65mph and without prior warning right passenger's side tire tread separated from wheel. firestone, steel tex, lt 265-75r16. *ak | |||
| 05/07/2001 | 4 | 05/28/2000 | |
| When applying brakes at any speed there is vibration on right front of vehicle. vehicle taken to dealer 4 times, rotors were grounded on two visits, but did not remedy problem.*ak also the right front tire blew out, causing damage to rim.*slc | |||
| 08/10/2001 | 1 | ||
| The tread came off the tire causing me to lose control. the vehicle ran off the road into a glassy field/ditch. this occured about the 45 mile marker of i-10 w/b in la. | |||
| 08/25/2001 | 1 | 09/01/2000 | |
| Had a tread separation while towing a 5000lb boat. tire pressure was 65lbs. ambient temp = 95 degrees. tire blew without warning at crest of 5% grade. almost lost control of vehicle as my steering was severely impacted. tire was the rear passenger side. tongue weight 400 lbs. two adults, 5 children ages 11 - 12. *ak (tiresize: 265/75/r16) | |||
| 07/18/2001 | 1 | 10/01/1999 | |
| Driving on 270 e outerbelt. with 3 other people in the car at 65mph, rear passenger tire smoked then went flat, i observed a separation of the tire tread from the belts of the rubber, and a melted fibers around the belts. *ak (dot number: vnw810379 tiresize: lt265/75r1) | |||
| 05/15/2001 | 1 | ||
| Firestone, steeltex at tires, lt265/75r16, dot vnw8tx0279, load range d, original equipment on a 2000, ford, excursion with 25000 miles. consumer noticed tread separation on one of the tires.*ak *slc | |||
| 07/04/2001 | 1 | 06/01/2000 | |
| Firestone, steel tex tires, lt265/75r16, dot vnw, original equipment on a 2000, ford, excursion with 9600 miles on tires. while driving 30 mph right rear tire had tread separation. no accident.*ak tread separation caused some damage to the wheel. *slc | |||
| 06/11/2001 | 10/01/1999 | ||
| We had been traveling for about an hour in the desert in approx 100+ degree heat on i-40 about 30 miles west of needles, california. the truck starting to shake badly and then we heard a pop. we looked in the rear view mirror and saw the entire tread from the tire flying back on the road. we were unable to get the tread due to the traffic. we called the number in ford's owner's manual for their road side service. they sent action tow out of needles, california, (760-326-4068) to change our tire. the tow driver, israel, said he had changed five firestone tires on excursions in the past three days! he said one of the excursions only had 7,000 miles on it. we had three adults and three children, including a baby, in the vehicle and all were extremely upset. luckilly my husband was able to get the car over to the shoulder and no one was hurt. we had just called ford the week before this trip because we were concerned about the firestones on our long trip. they told us there were no problems with this tire and they weren't being recalled. we went to the ford dealer when we got home. they told us they wouldn't cover the tires or damage to our vehicle under warranty. they referred us to firestone. we called firestone and they sent us a claim package. they said they won't honor any claim without shipping them the damaged tire. *ak (dot number: vnw81x0379 tiresize: lt26575r16) | |||
| 04/15/2001 | 0 | ||
| While driving and without prior warning left front tire had a blowout due to a tread separation.*ak | |||
| 02/07/2001 | 0 | ||
| While driving down road at approximately 65-70 mph driver's side front tire blewout, tearing up fender on truck. when consumer got out and looked at tire, noticed that tread had separated .*ak | |||
| 06/01/2000 | 1 | 09/01/1999 | |
| While driving the right rear tire blew out, firestone dealer stated the tire blew out because of a manufacturers defect and replaced the tire, this occured before the problem became public knowledge (firestone steeltex at 265-75r16). nlm | |||
| 1 | 12/01/1999 | ||
| I have not had a problem yet. my friend, richard joplin (2730 west oaks blvd, pearland, tx 77584 281-412-2358) has the same truck with the same tires. he had a tire come apart with tread separation. i will now have to replace my firestone steeltex tires for the safety of myself and my family.*ak (dot number: ? tiresize: 265/75rx16) | |||
| 08/30/2000 | 1 | ||
| Firestone tires experienced tread separation while driving (attorney for client). nlm | |||
| 09/25/2000 | 1 | 10/01/1999 | |
| Tire blew/tread separation while passing. also did damage to wheel well( dot number: vnw81xy tire size: lt265/75r1 ) | |||
| 09/25/2000 | 1 | 10/01/1999 | |
| Tire blew/tread separation while passing. also did damage to wheel well (dot number: vnw81xy tiresize: lt265/75r1) | |||
| 08/01/2000 | 4 | 09/22/1999 | |
| Pe00 020; consumer was inspecting vehicle and noticed that all four tires had a funny color . he has contacted firestone, and the attendant told him that the 16inch tire was not on recall. firestone wilderness steel tex 16inch. there were no injuries. *ak *slc | |||
| 08/18/2000 | 1 | 09/01/1999 | |
| Pe 00 040/tire failure: left front tire experienced a blowout while traveling 15-20 mph at a 95-100 degree, with driver only in a 2000 ford, excursion, original equipment, r4s, tire size lt265/75r16, and dot# vnw81xy359. dealer notified, and replaced the tire. but, refused to let consumer keep the tire. *ak *slc | |||
| 08/25/2000 | 1 | 05/01/2000 | |
| Original equipment on a 2000, ford, excursion. tread on the right rear tire separated at 60mph from the sidewall.*ak the rear tire exploded. *yh | |||
| 1 | |||
| Consumer took new ford, explorer 2000 with p23575r15, dot vdhl tires to warnock ford in morristown, nj to inspect the tires, and was told that all 5 tires were not part of recall and were okay. about 2 weeks later, consumer received recall notice from bridgestone/firestone. took vehicle to reliable tire shop sts, and was told that indeed that all 5 tires were part of recall. consumer was driving around on recall tires for about 3-4 weeks, endangering her life/ family and others on the road because of dealer who lied to her about the tires. *ak | |||
| 07/20/2000 | 1 | 12/01/1999 | |
| Tire failure due to tread separation--no evidence of road hazard( dot number: vnw81xy409 tire size: lt265/75r1 ) | |||
| 09/02/2000 | 1 | ||
| Pe00020, original equipment 0n 2000, ford, excursion, 26575r16, dot vnw81x0369. while driving there was a thumping noise due to front driver tire tread peeling off which may have caused a crash. ford was not willing to help. however, firestone was replacing the tire. *ak | |||
| 04/12/2000 | 1 | 11/01/1999 | |
| At freeway speed - tire tread seperated and blew. *ak( dot number: unavailabl tire size: lt26575r16 ) | |||
| 08/12/2000 | 1 | 11/01/1999 | |
| While driving about 75 mph right front firestone tire p265/75r16 experienced a blowout, the side of the tire had separated without a prior warning. *ak *slc | |||
| TIRES - VALVE | |||
| 08/25/2002 | 1 | ||
| Consumer states that three faulty valve stems caused a tire blowout while driving on firestone steeltex tires. ( please provide tire size & dot#).*jb | |||
| 01/01/2001 | 1 | 03/18/2000 | |
| Valve stem of spare tire exploded and caused tire to go flat, 2 young children in back of vehicle were screaming, father of the children whipped his head around and has had pain in his neck and shoulders ever since. *slc | |||