Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 15566 | 01/01/2002 | 630103 | Some vehicles may exhibit a tacky surface on the instrument panel (ip). *tt | 04/12/2002 | |
| 01157 | 08/06/2001 | 623988 | Information regarding transmission fluid usage charts. *slc | 10/31/2001 | |
| 14160 | 03/01/2001 | 620302 | A condition may exist where the malfunction indicator lamp is on with diagnostic trouble code p0340 (camshaft position (cmp) sensor a circuit) stored, accompanied with a driveability concern. *tt | 07/24/2001 | |
| 14907 | 05/01/2001 | 620221 | Concerns with vehicles exhibiting the oil pressure gauge registering low or no oil pressure usually on initial start-up after several hours of cold soak. *tt | 07/20/2001 | |
| 0116 | 01/22/2001 | 618072 | Some vehicles may produce a malfunction indicator lamp illuminated, rough idle, a check engine light, and diagnostic trouble codes (dtcs) p0350 - p0360 stored in memory. *tt | 04/03/2001 | |
| 13525 | 11/01/1999 | 614645 | Information regarding the location of the keypad code. *tt | 11/29/2000 | |
| 8313 | 04/01/2000 | 613639 | Information regarding ashtray relocation. **mr | 07/26/2000 | |
| 13964 | 03/01/2000 | 612886 | Information regarding change to the location of the ashtray. *tt | 06/13/2000 | |
| 13566 | 11/01/1999 | 610935 | There have been some inquiries as to whether certain vehicles can be used for snowplowing. this bulletin states that under no circumstance should a snowplow be attached to certain vehicles. *tt | 05/18/2000 | |
| 7546 | 11/01/1999 | 610870 | Information regarding location of door keypad code. *tt | 05/16/2000 | |
| 13173 | 09/01/1999 | 6090524 | Information regarding repairing paint chips on interior trim. *mjs | 03/21/2000 | |
| 6989 | 09/01/1999 | 6090295 | Information on repairing paint chips on interior trim. *tt | 03/14/2000 | |
| 99B19 | 08/01/1999 | 6089632 | Recall / service program information regarding special parts ordering - 99b19-s1 kit code aa. *tt | 02/09/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 05/02/2012 | 138000 | 1 | |
| How can a company as ford claim to be an honest american car company...they should be stripped of their title of american and given their own identity of corporate cause they obviously do not care about the safety or their own integrity with the united states the people and we the people are just dollar signs to them. i have two fords and lets just say i should have learned after my second found on the road dead vehicle to not have been suckered into buying the american made ford again. i own a 2000 ford excursion and have had four spark plugs blown in the last two months...two in the last week. my truck barely hit 143,000....work trucks, dependable family vehicles...not so much. my truck has been taken care of immaculantly since 2000 and many who are not familiar with body details mistake it for the newer versions. this is a common problem that has been in existence since the truck came out...so much a problem ford came out with a special repair kit for it that will only be warranteed if you go to ford to fix it...sounds like a racket to me. a racket the government has looked into and approved. i have a family and am trying to get through this recession but seem to be going bankrupt not on gas prices from overseas or inflation but from repairs for an american, excuse me corporate american made vehicle that has taken almost every pint of blood my family has collectively. after a decade of continued complaints ford and the safety agency does nothing...my truck sits in my drive way because i choose to buy school clothes for my children and groceries vs. repairing it again. beyond disgusted on behalf of the american ford owners...who have walked in my shoes. after so many complaints how can the government and consumer affairs allow this corporate company not be held accountable? *tr | |||
| 05/02/2012 | 138000 | ||
| How can a company as ford claim to be an honest amercian car company...they should be stripped of their title of american and given their own identity of corporate cause they obviously do not care about the safety or their own integrity with the united states the people and we the people are just dollar signs to them. i have two fords and lets just say i should have learned after my second found on the road dead vehicle to not have been suckered into buying the american made ford again. i own a 2000 ford excursion and have had four spark plugs blown in the last two months...two in the last week. my truck barely hit 143,000....work trucks, dependable family vehicles...not so much. my truck has been taken care of immacutately since 2000 and many who are not familiar with body details mistake it for the newer versions. this is a common problem that has been in existence since the truck came out...so much a problem ford came out with a special repair kit for it that will only be warranteed if you go to ford to fix it...sounds like a racket to me. a racket the governemt has looked into and approved. i have a family and am trying to get throught this recession but seem to be going bankrupt not on gas prices from overseas or inflation but from repairs for an american, excuse me corparte american made vehicle that has taken almost every pint of blood my family has collectively. after a decade of continued complaints ford and the safety agency does nothing...my truck sits in my drive way because i choose to buy school clothes for my children and groceries vs. repairing it again. beyond disgusted on behalf of the american ford owners...who have walked in my shoes. after so many complaints how can the government and consumer affairs allow this corporate company not be held accountable? | |||
| 09/05/2011 | 124000 | ||
| I was driving my excursion aeound 25 mph and as i accelerated to 35 mph i heard a loud bang and thought my exhaust manifold may have cracked or came loose. after further investigation i found the spark plug wire and spark plug were blown out. called local mechanic and said i needed to bring it to ford for approx 4k, ford would replace the head. i went on line and purchased a kit, ford is aware of the problem with the spark plug being blown out of the head but will not recall the truck.note that this is affecting many vehicles, not only ford. this is a huge issue and very unfair that the manufacturer of the head is getting away with the poor quality control and the fact that they are not correcting the issue for the consumer. | |||
| 05/07/2011 | |||
| 2000 ford excursion, unit 1 was driving eastbound on the ohio turnpike in the middle lane when the left front axle broke causing the wheel to come off. vehicle came to final rest on the south side shoulder. *bf | |||
| 10/11/2010 | 158000 | ||
| On october 11, 2010, i was driving myself and my two children; mason 10 and preston 8, to their karate lessons. i was traveling down interstate 20 just west of fort worth, when i experienced a catastrophic tire failure on our 2000 ford excursion. i was unable to maintain control of the vehicle, and the next thing i knew we had hit an eighteen wheeler, started rolling and landed upside down on the side of the highway. by the grace of god no one was injured in this accident! however, the events that led up to this accident, and the behavior of the companies and individuals responsible for it are extreme examples of the worst in human behavior. approximately 4 days prior to the accident we suffered a flat tire on our vehicle. my husband placed the spare tire on the vehicle. the running tire was going to require a replacement and a tire was ordered from our local tire shop. when my husband placed the spare tire on the vehicle he checked for proper inflation and made the necessary corrections. in fact, all of the tires were checked again for proper inflation, prior to us leaving on the above mentioned trip. after the accident my husband noticed the way that the tire had failed. all of the tread separated and the air pressure was lost instantaneously. since that day we have discovered the following: our 2000 ford excursion was originally equipped with firestone steeltex a/t lt265/75r16 tires, which included the full size spare tire. this tire was the subject of a recall by the national highway traffic safety administration on february 26, 2004. recall number 04t003000 this recall was the result of a high number of catastrophic tire tread separation failures on the affected tires. an internal e-mail from ford was sent to dealers to advise them of the appropriate measures they needed to take to help in facilitating in the recall. nothing was done! | |||
| 04/18/2009 | 101106 | ||
| I have been left struggling in the middle of no where to get help.while traveling on our 2000 ford excursion due to blown up spark plugs. it has happen to us one time in town and two times out of state. this has been very costly and frustrating to me and my family. i wish ford would except this being a manufacture problem and do a recall on it. | |||
| 03/28/2009 | 180000 | ||
| Got up to start my vehicle when i heard a loud pop under the hood, when i checked i noticed a spark plug was ripped out of the engine. got it repaird at around $.400.00 but it happend 5 more times ever since, each time a diffrent plug. | |||