Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 10/14/2001 | 1 | ||
| Excursion was bought 7-01 approximately 3months after purchase head lamp switch broke off. took truck into dealer and was told this was not covered under warranty and would be 190.00 to fix. upon research found that the 2000 model excursion had a recall for this same problem [nhtsa recall no. 01v075/ford recall no. 01s09] the part no. for the 2000 and 2001 has been replaced. it would be logical to me if the part number for the 2000 excursion and the 2001 excursion are the same then they both should be recalled. in addition the passenger front and side door do not lock when internal button is depressed. the interior lights do not shut off if the back hatch is opened and moisture is present. drivers seat is stuck does not go forward or back, motor works seat will not move. *tr | |||
| 05/16/2006 | 75000 | 1 | |
| I have a 2001 excursion and the driver's side seat belt pops free by it's self several times during a couple of hours of driving. dealer said it wasn't covered. i also had the windows & door locks stop working back in 2006. it needed a new gem module and some fuse panel work (due to a leak in the windshield seal from the factory). i finally saved up enough money to get everything fixed-- roughly $1100.00. the rep. from the window company said he has seen several like this himself. *tr | |||
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||
| 05/02/2005 | 1 | ||
| The 2002 ford excursion that i have been using for transportation has a serious design defect in the rear hatch/rear door system , if either of the two bottom doors is shut after the top hatch has been lowered, the rear window shatters and the entire window (pobably weighing 50-60 lbs.) abruptly comes crashing to the ground. this happened to myself and to my family members with very little pressure being applied in shutting the door. first, this design defect should not exist, second there should , at the very least , be a very visible warning sticker on the window or the door assembly to advise anyone who might be using it of the serious potential for extreme bodily injury or even death if this window were to fall on a child or on an extremity causing serious vascular damage or even amputation.this is a very serious design defect that needs immediate attention and correction before someone else gets seriously injured or killed. | |||