Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 16515 | 01/01/2004 | 10005089 | Oil leak at high pressure pump fittings and/or plug. this includes super duty f-series. oasis. *tt | 01/29/2004 | |
| 15446 | 11/01/2001 | 630370 | Some vehicles may exhibit increased steering efforts at very low speeds or when stopped with the brakes applied. *tt | 04/16/2002 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 15902 | 05/01/2002 | 637789 | Some vehicles may exhibit lack of power steering assist. *tt | 12/06/2002 | |
| 14652 | 02/01/2001 | 619155 | Some vehicles may exhibit higher than normal steering efforts when the vehicles is at a very low speed or stopped with the brakes applied. *tt | 05/17/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING - GEAR BOX - SHAFT PITMAN | ||||||
| EA01009 | FORD MOTOR COMPANY | 03/02/2001 | 08/19/2003 | SECTOR SHAFT FRACTURES | ||
| This ea was opened based on a response received from ford motor company to an information request (ir) submitted during sq00-018.ford stated in an internal service message that it had changed the steering gear sector shafts and pitman arms installed 1999 model year f-series super duty vehicles on march 22, 1999.ford stated that these design changes were implemented to make improvements in vehicle steering and handling, and that virtually all of the reported fractured sector shafts were the result of extraordinary, possibly multiple, impacts.an engineering analysis closing report is attached. | ||||||
| STEERING - GEAR BOX - SHAFT SECTOR | ||||||
| EA01009 | FORD MOTOR COMPANY | 03/02/2001 | 08/19/2003 | SECTOR SHAFT FRACTURES | ||
| This ea was opened based on a response received from ford motor company to an information request (ir) submitted during sq00-018.ford stated in an internal service message that it had changed the steering gear sector shafts and pitman arms installed 1999 model year f-series super duty vehicles on march 22, 1999.ford stated that these design changes were implemented to make improvements in vehicle steering and handling, and that virtually all of the reported fractured sector shafts were the result of extraordinary, possibly multiple, impacts.an engineering analysis closing report is attached. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/20/2011 | 120000 | ||
| Right side tie rod end came out of coupler due to worn threads. happened immediately upon leaving house, so very low speed. vehicle had to be towed and repaired. could have caused a serious accident if speed had been higher. right front wheel was completely disconnected from the steering linkage. | |||
| 03/01/2010 | 80000 | ||
| Tl- the contact owns a 2001 ford excursion. the contact stated that the vehicle was difficult to steering parked or at very low speeds and he was unable to park the vehicle. the vehicle was taken to the dealer where they diagnosed the vehicle and determined that the power steering pump needed to be replaced and performed the repairs; however, it was still difficult for the contact to steer the vehicle. the manufacturer advised the contact that there were no technical service bulletins or recalls open at this time and will be sending the information to there technical department for review. the current mileages were 102,000 and the failure mileages were 80,000. bw | |||
| 07/18/2009 | 153000 | 1 | |
| My husband was driving our 2001 ford excursion with myself and our 19 month old baby down the highway, when it began to smoke and ignited a fire directly under the steering column. we were in traffic, made it a point that we could pull over, get out, removing the baby from the child's seat, and the front seat was engulfed in flames. 911 was called, and the police and fire department arrived, but there was nothing left of the truck, except the iron shell and iron structures where the seats used to be. we had the recall parts replaced previously, and we had just driven to va, having some smoke under the stirring column and a fuse to blow. we took it to a local ford dealer in va, placing it on the diagnostics machine, replacing the fuse, and telling us that it should be fine. after making it back to brandon, ms, we experienced the above events. *tr | |||
| 04/15/2005 | 78000 | 1 | 06/26/2001 |
| I have a 2001 ford excursion. my complaint is that the steering stabilizer is located too low in the front of the vehicle. most all of ford's four-wheel drive vehicles, during those model years, have the same setup. if the vehicle comes into contact with a small( or medium) sized animal or anything lying in the road, the stabilizer can become bent and the vehicle cannot be steered. *jb | |||
| STEERING - GEAR BOX - SHAFT PITMAN | |||
| 01/15/2003 | 36000 | 1 | 04/15/2002 |
| While driving to a book store, a steering input was made to avoid a tractor in the road. at this point the vehicle became completely uncontrollable, unresponsive to any and all further inputs.the vehicle departed the road crossing a median, two northbound lanes of traffic, up a bank and rolled at least 2 times before stopping. inspection of the steering linkage indicated failure of the steering box shaft where the control arm attaches to the steering box. this failure may have occurred during the initial steering input. additionally, the control arm was bent toward the rear of the vehicle, possibly indicating it had been dragged for most if not all of the mishap. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 02/12/2002 | |||
| When braking at very slow speeds consumer is unable to turn steering wheel, like power steering goes out intermittently. dealer can't remedy the problem but thought it might be booster assembly.*ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 11/22/2004 | 69000 | 1 | |
| While driving at 50 mph tie rod fell off. steering wheel became defective. vehicle had to be towed.*ak | |||