Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 14 | 02/01/2004 | 10006650 | Firestone tire safety campaign. firestone steeltex radial a/t lt265/75r16 lr d owl and bsw tires. tire inspection and replacement. *mr | 05/07/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 11/24/2009 | 117672 | 1 | |
| Copper tires dominator at lt 305 70 16 purchased from discount tire 10-14-2005. the vehicle a ford 2001 excursion had 86000 miles on it. on 11-24-2009 a blowout occurred, right rear tire. damaging rear tail light the paint on rear door and rear qtr panel wheel well trim damage running board damage and wheel damage. the blowout separated the tread from the tire leaving the belts exposed. *tr | |||
| 06/15/2003 | 20000 | 3 | |
| 3 blown tires w/steering and body damage, near roll over. i have all the blown tires. *nm | |||
| 07/09/2005 | 80700 | 1 | 01/15/2003 |
| The left front tire blew out & almost causing a crash!!! | |||
| 03/01/2005 | 1 | ||
| The consumer replaced all four of the tires on his 2001 ford excursion prior to receiving recall notification. the consumer submitted the form and receipt for reimbursement but hasn't heard from the manufacturer. *nm *sc *jb | |||
| 12/01/2004 | 1 | ||
| Steeltex radial bridgestone/firestone tires has a recall but the consumer had not received a recall notice. *bf the consumer was informed that the recall had expired. *sc *jb | |||
| 09/09/2004 | 1 | ||
| Failure of bridgestone/firestone tire. replacement of tire at owner expenses.. *bf the consumer replaced the tire due to a blow out. bridgestone/firestone denied the claim stating a tire blow out was not a tire industry description of a tire failure. *jb | |||
| 05/03/2004 | 1 | ||
| Problems with firestone equipment on 2001 ford excursion. *mr the consumer discovered the tires on the vehicle were not the proper tires. the tires should have been range e and range d. the consumer replaced all 4 tires which range e. the ford dealership replaced the spare tire for free, however the consumer is requesting reimbursement for the remaining tires. *jb | |||
| 06/04/2004 | 4 | ||
| I received a notice from firestone tires corporate office regarding a safety recall on 2001 ford excursion steeltex radial a/t tires lt265/75r16 lr d (vin 1fmnu41s11eb54044) and promptly submitted the required information via mail on jun3 4, 2004. i have tried repeatedly to contact firestone via mail, telephone, and e-mail since that time with no response.*ak | |||
| 02/17/2003 | 55789 | 1 | 10/19/2001 |
| Request reimbursement for recalled tires the consumer replaced. *ph consumer request reimbursement for replacing tire equipment on her 2001 ford excursion. the tires failed prior to the consumer receiving the recall notice. *mr *nm | |||
| 04/01/2003 | 50000 | 2 | |
| Problems with tire failure on 2001 ford excursion. *mr the consumer experienced 2 catastrophic tire failures while driving. during the first failure there was no indication of a road hazard and the tire was properly inflated prior to failure. the consumer simply accepted the tire failure as a fluke. the second tire failure occurred while driving 55 mph. the tire separated from the plies across the tread face and a very noticeable thump was heard and felt. no solution was offered or alternate bridgestone/firestone product with higher load range was available. the consumer was forced to replace all 5 tires. *nm | |||
| 04/10/2004 | 37000 | 1 | |
| While driving on the highway at 70 mph rear driver side tire blew out and the front driver side tire tread separated. when the second failure occurred driver lost control of the vehicle and collided with another vehicle. three weeks prior to the accident vehicle was taken into the dealership for a routine warranty service, and dealership never informed the consumer of the tire recall 04t003000. *ak | |||
| 03/04/2004 | 1 | ||
| The consumer states that, | |||
| 03/05/2004 | 35000 | 1 | |
| While traveling on the highway at approximately 50 mph right passenger tire blew out. two weeks later, the passenger tire blew out. bridgestone, size 285/75r16, dot k99001d693a7. manufacturer notified. *ak | |||
| 08/13/2003 | 40544 | 2 | |
| Vehicle tire tread peeled off while driving at 65 mph.*mr | |||
| 11/10/2003 | 1 | ||
| While driving at 65 mph on the highway right rear tire blew out, causing the driver to pull off the highway. the driver changed the tire, and contacted the firestone manufacturer about this issue. *ak | |||
| 09/16/2003 | 35850 | 1 | 04/01/2003 |
| At 62 mph, my left rear tire developed a large bulge (approximately 12 in diameter) on the tread area which extended into the sidewall approximately 4. the truck shook violently and i pulled off the road. the tread never separated from the tire carcass. i believe it would have separated if i had not stopped immediately. my vehicle is a 2001 ford excursion with a diesel engine. the tires- firestone steeltex lt265/75r16- are original with 35,850 miles on them. i check tire pressure weekly and keep it at 60psi for these tires. they have never lost air in the 12 months i have owned the vehicle. *jb | |||
| 08/16/2003 | 26277 | 1 | 12/07/2002 |
| Tire blowout on arizona sr 69 new dewey, az. tire type: firestone steeltex r4s size 265/75r16 with 25,000 miles as an oem tire from ford motor company on a 2001 ford excursion. *jb | |||
| 08/27/2003 | 1 | 04/18/2003 | |
| Firestone steeltex r4s tires on 2001 ford excursion. after several trips to garage the conclusion is that two of the four tires are no longer stable. the tires are making the vehicle handle in an unstable manner.*ak | |||
| 08/12/2003 | 1 | ||
| While driving at 65 mph and with no warning driver's side tire blewout. consumer contacted the dealer.*ak | |||
| 03/09/2003 | 30000 | 0 | 02/01/2001 |
| The sidewall/tread of one of my front tires looked as if it were in the early stages of tread separation as indicated by a crack or linear indication that extended almost 75% around the perimeter where the sidewall met the tread area. there were also numerous other areas of notable separation that appeared to be a result of the rubber material being too dry perhaps. i called ford and they said there was nothing they could do about it and referred me to this site. before failure occurred with my family in the vehicle, i installed all four new tires, model michelin ltx m/s that i purchased from cosco. this is a 2001 ford excursion with approx 30,000 miles on it at the time. unfortunates, i wasn't really thinking at the time and did not have the technicians at cosco save the old tires for me. *nlm | |||
| While traveling at 60 mph, consumer states that the drivers side tire blew causing vehicle to hit a guard rail. took to mechanic, and mechanic changed tire. cause of blow out is unknown. please provide any further information. | |||
| While traveling at 60 mph, consumer states that the drivers side tire blew causing vehicle to hit a guard rail. took to mechanic, and mechanic change tire. cause of blow out is unknown. please provide any further information. ts | |||
| 06/01/2001 | 4 | 04/01/2001 | |
| Ford excursion with 2700 miles showed severe weather checking on the white letter side of all four tire sidewalls. the tires appeared as if they were rotting away. a ford dealership said that they were not in the tire business and refused to discuss the problem. firestone indicated that it was normal wear until i indicated that i wanted their opinion in writing. firestone then replaced all four tires, charging me for labor, balancing, stems, etc. the media has indicated that these tires are now failing like those found on the ford explorers. i have no faith in firestone or the tires and would like to see an immediate recall on the steeltex radials. dt | |||
| 04/01/2001 | 3 | 04/14/2001 | |
| Lt265/75r16, dot unknown, original equipment on a 2000 ford excursion with 27000 miles. 2 blowouts at 25 mph, rear passenger and rear driver tire. on 18 august 2002 tread separation on rear driver tire at 50 mph.*jb *yh | |||
| 07/18/2002 | 2 | 12/01/2000 | |
| On 7/18/02, the right front tire quickly went flat at a speed of about 65mph. the mileage on the tire was 24,000. the brand new spare, also a firestone steeltex, was installed on the right front, and blew out at approx 20 miles. the number on the new tire is dh323xg12d, serial # vnw81x03400. number on the tire with 24000 miles is d5323xg16l, serial #vnw81x03400. these 2 firestone steeltex tire failures occurred on the same day less that a few hours apart. roads were dry, and temperature was about 85 f. obviously, i lost all confidence in the tires, and replaced all 5 tires (yes, even the spare) with michelins at a cost of over $1100. these are load range e tires which makes them quite expensive. although the firestone tires were not subjected to recall, i wonder why not. the firestone dealer i contacted was extremely rude, and said there was nothing he could do about the failure as they were not subject to recall. also, ford said there was nothing they could do. talk about passing the buck. at least, i know my family is now safe on michelins. i would never purchase anything with the firestone brand as i believe they have serious quality control problems. would be pleased to further discuss this with anyone. i am not particularly looking for financial assistance, but have noticed many other ford excursions still with the firestone steeltex tires on the ground, and wonder about the safety of those involved. thank you.*ak | |||
| 07/02/2002 | 1 | 04/01/2001 | |
| While driving at low speeds a vibration was noticeable. vechile had tendency to pull to the left. stopped and checked tire pressure of both front tires. pressure of both front tires was 62psi hot. stopped a walmart service to have balance checked. right tire had a bulge where the tread was separating from tire. tire has been maintained at manufacturer recommended pressure. remaining tread depth was 11/32.*ak | |||
| 06/02/2002 | 1 | 11/01/2001 | |
| While traveling the speed limit on an interstate highway, june 2, 2002, we had only traveled approximately 20 miles, when we experienced a tire explosion on the front driver's side. this caused us to lose control of our vehicle, crossing two lanes of traffic, and ending up in the median. before coming to a complete stop, the vehicle had traveled approximately 60 yards, turned sideways, and almost rolled. my excursion was up on two wheels, nearly rolling over. it stayed suspended in air for a few seconds before falling back down on all four wheels. no other vehicle was involved, and no physical injury was incurred. however, it endangered the life of my family, and traumatized my children. there needs to be a further investigation into firestone tires. there definitely is a problem there.*ak | |||
| 08/08/2001 | |||
| Vehicle has had two separate tire incidents. first incident occurred on front driver's side tire which went flat without warning while vehicle was in motion. dealer was able to repair seam of tire. on second incident, left rear tire tread separated from the tire while the vehicle was moving approximately 65 mph. tire shredded. firestone, steeltex, alterrain, p265/75r16. tires were purchased with vehicle and have approximately 4400 miles on them. *ak | |||
| 02/05/2001 | 1 | 01/01/2001 | |
| Load bang and tire blew out in interstate 80. look like internal rip by tread ware tire was destroyed. dealer replace but offered no reason as to what happened. *ak (tiresize: 265/75/16)( dot number: tire size: 265/75/16 ) | |||
| TIRES - BEAD | |||
| 08/05/2004 | 1 | 02/01/2001 | |
| After making contact with the tire manufacturer, sending in the receipts, along with there forms, the consumer has not been reimbursed. all tires but one were replaced. *nm. *ak | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 02/27/2004 | 1 | ||
| Both front tires leaked air. vehicle was taken to the dealer, and dealer was unable to locate the cause for air escaping from the tires. firestone steeltex, p265/75r16. *ak | |||
| TIRES - SIDEWALL | |||
| 08/18/2004 | 45000 | 4 | |
| Sidewall failure of 4 firestone steeltex r4s 265/75/16 tires that were oem on ford excursion. *ak | |||
| 03/05/2004 | 1 | ||
| Consumer received a recall letter for firestone tires one year ago. the tires had already been replaced with bridgestone. consumer was told that he would be reimbursed. after sending the receipt to dealer it was returned. since he did not replace the tires with firestone tires the claim was denied.*ak | |||
| 08/19/2004 | 79000 | 1 | |
| While driving there was a blow out of the front passenger's tire. after contacting the tire company the tires were replaced. two months later the left driver's tire melted from the inside. manufacturer stated that tire was too large, and he needed to discuss it with the dealer.*ak | |||
| 05/26/2004 | 1 | 04/01/2002 | |
| The sidewall on the right front tire on my 2001 ford excursion seperated from the ply exposing the cord. this happened during highway use, with the tire properly inflated to vehicle specs. the vehicle has never been off road. *ak | |||
| 05/05/2004 | 35000 | 1 | |
| Dealer called the consumer for a possible recall on firestone tires. a date was set. but when the consumer arrived for the appointment he was told that the recall was not for the tires on his vehicle. however, consumer did find splits in three of the four tires, splits extended from the rim to the tread.*ak | |||
| 02/28/2004 | 25000 | 4 | 08/06/2001 |
| Email sent to firestone today. i was disappointed to learn that the seriously flawed sidewalls on my steeltex lt265 r75 r4s tires on my 2001 excursion would not lead to a replacement. i reported a problem on these tires to the briarwood firestone store in 2002 and again today. this is especially troubling since i was advised to replace a tire in 2002 at my cost and have had absolutely no problems with the side walls of the replacement even though i continued to use the same car wash i have used since purchasing the car new in august 2001. also, i ran firestone firehawk 31-10.5-15 atxs on my sema show jeep in 1995 and 1996 only to be forced to request replacements from nashville after serious sidewall damage in completing the rubicon. the damage was due to major sidewall weakness leading to large areas of the sidewall pealing away to reveal the white sub layer. john taylor of firestone graciously replaced the atxs with bridgestone mts that performed flawlessly in all trail tests (including a run through the rubicon in 1997) and never experienced the type of sidewall destruction seen on the atxs. the type of damage to the sidewalls on my excursion is similar to that of the atx's, but much deeper and more pronounced. it could not have been caused by the car wash as the splits run both directions (forward and back). also, i take my other vehicle through the same car wash and have not experienced any damage on michelin or b. f. goodrich tires on that vehicle. the fact that i have experience with trail testing firestone tires, that i am an engineer, and that i reported problems with the atx's in 1996 should show a level of knowledge not characteristic of the normal user. this did not matter to the store manager. furthermore, one of the store personnel made a silly remark that the damage was ford's fault because they advised users to run the tire pressure too low. *ak | |||
| 07/24/2003 | 1 | ||
| Firestone, steeltex a/t tires on ford excursion. lateral wall slits in two tires that have just occurred with only 34,000 miles. only one person has driven the car recently and i know nothing was hit or caused this no damage to car ,etc, and yet - dealer & firestone keep blaming it as road hazard as cause! please help!!!!*ak | |||
| 04/11/2002 | 34000 | 4 | 09/01/2001 |
| The sidewalls of the four tires peeled from the cords/belts. the consumer was told that the sidewall rubber appeared to be too thin. scc | |||
| 4 | |||
| Firestone steeltex r4s lt265/75rx16r4s----sidewalls of 4 tires peeled from the cords/belts, failures occured abruptly | |||
| 07/13/2001 | 1 | 01/01/2001 | |
| Was doing 70mph when right rear tire blewout. managed to control and stop vehicle. sidewall was shredded, but tread had remained intact on tire. managed to take vehicle to tire retailer , and they replaced all tires. firestone, steel tex, lt265/75r16, original equipment.*ak tire pressure one week prior to incident was 65 psi, tire was a firestone steeltex a/t, dot number vnw81x02900. *slc | |||
| TIRES - TREAD/BELT | |||
| 06/13/2005 | 5 | 02/01/2001 | |
| Consumer goodyear tire seprarated while driving highway speeds. *ts he consumer has had to replaced the vehicle goodyear tires a total of five times (at total of 12 tires). each time the vehicel was taken tot he tire dealer they determined that the failure was due to tread separation. *nm | |||
| 04/15/2006 | 60452 | 2 | 02/13/2006 |
| 1. i have a 2001 ford excursion. i had firestone steeltex a/t lt 265-75 r16's all the way around my vehicle. we were driving on the highway and had a blow out; it was the right front tire. we got out looked at the tire and the tread had separated. the steel in the tire torn up the undercarriage and wheel well and did a lot of damage underneath and to my grill guard. within less than 50 miles, my other front tire went out. but with this one the tread was pulling away and falling off (again tearing up the body as it went). the tire never blew but the tread did enough damage to my truck that it will have to be fixed on that side also. the body of my truck will need work. when i open my doors they pop because it is rubbing on the frame that has been pushed back. when we got to our destination it was late saturday so we had to wait until sunday (which was easter sunday and not many places were open). we went to sears and had new tires put all they way around the vehicle. we were not going to take the chance of the back ones separating on the way home. *jb | |||
| 06/19/2005 | 49530 | 1 | |
| I was driving my 2001 ford excersion, with my wife and two daughters, on the freeway at approximately 65 mph. the left rear firestone steeltex at tire blew out as a result of the tire tred seperating from the rest of the tire. the vehicle had 49530 miles at the time of the incident. the left rear quarter panel and fender were damaged as a result of the blow out. on 06-20-05, firestone replaced four out of the five tires i had on the vehicle as part of a recall. the spare tire is on oder, because they did not have it in stock. | |||
| 03/17/2003 | 1 | ||
| Consumer had to replace all four tires because they would not retain air. at a later date a recall letter was received. consumer sent the receipts requested and had been denied reimbursement.*ak | |||
| 08/27/2004 | 2 | ||
| Consumer noticed on many occasions that both driver's side and passenger's side tires were leaking air. consumer drove the vehicle to the dealer for inspection. firestone, wilderness lt steeltex, p265/75r16. *ak | |||
| 04/01/2004 | 100 | 1 | 04/01/2001 |
| Consumer had an issue to the terms of agreement for reimbursement from bridgestone/firestone. (nar) *ph the consumer was denied reimbursement because of when he purchased the tires. *jb the problem was due to sudden deflation. the steeltex tires were replaced with equivalent yokohama tires. this all occurred before the vehicle had 100 miles. *sc | |||
| 04/07/2003 | 50000 | 2 | 08/11/2000 |
| Tire failure of bridgestone/firestone steeltex radial, lt265/75rx16d owl all terrain tires. first failure first week of april, second was during second week. irst was total failure at expressway speed. second showed tread separation across face of tire. *ak | |||
| 02/05/2004 | 42000 | 1 | 03/07/2001 |
| Firestone steeltex, 265x75x16 front left tire nearly seperated on freeway. *ak | |||
| 07/19/2003 | 56000 | 1 | 03/01/2001 |
| Vehicle tire blew out and tread wrapped around right the vehicle was in motion when he noticed a bumpy feeling/vibration. the consumer immediately slowed down and the tire burst and wrapped around the right side of the vehicle and caused an extreme amount of damage. the consumer saw that the tire completely separated. (the tread disintergrated) *scc *jb | |||
| 08/10/2003 | 40540 | 1 | 04/16/2003 |
| Consumer stated while driving at 60 mph the left rear tire tread separated then the tire blewout without warning. the consumer had to pull over. the dealer was been notified (firestone, steel tex at, size p265/75r16). *ak *scc *nlm | |||
| 07/28/2003 | 1 | ||
| While traveling about 65mph on the highway and without prior warning left rear tire tread separated from the wheel. the tire was a firestone, steet tex, at#p265 75r16. *ak | |||
| 12/05/2002 | 39000 | 1 | 05/22/2001 |
| Us marshalls lease a 2001 ford excursion from gsa fleet management. they were traveling down a highway when they heard a lound thumping noise. after stopping the vehicle, they exited the vehicle to find out that one of the rear tires tread came off the casing. the tire had not gone flat. when the tread seperated from the casing it had done some body damage to the wheel well area. | |||
| 09/10/2002 | 2 | 05/01/2002 | |
| As of september 10th, 2002, i have had two tires with seperated belts. i have had my excursion in two different dealerships due what appeared to be steering issues. the vehicle wonders on the road as if it has bald tires. i had one dealership tell me it is charactoristic of the vehicle. i had a second tell me it was tire pressure and proceeded to inflate my rear tires to 65 psi. i had another dealer this week tell me the two rear tire appear to have issues with the belts. now this same dealer just rotated my tires. i started researching for defects and was astonished at the amount of reports out there on the internet. why is it that your agency is not pursuing these defects? please advise? nlm | |||
| 08/09/2002 | 1 | 05/01/2001 | |
| We had tread separation on our left front tire, resulting in a blowout. firestone, steeltex a/t, lt265/75r16. near rollover into oncoming traffic.*ak | |||
| 05/28/2002 | |||
| While driving at highway speeds tread on right rear tire separated from rim. firestone,r4steel, tex, p265/r1675, dot # unknown.*ak | |||