Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, DIESEL
1746701/01/20051836610007319Engine or fuel system concerns when using fuel with greater than 5% biodiesel concentration. *tt06/10/2004
FUEL SYSTEM, OTHER
1901501/01/200610019075Fuel conditioner. low power, poor fuel economy, fuel gelling in cold weather, excessive white smoke on cold start, hard start, or coking of components exposed to exhaust. *tt02/10/2006
1821710/01/200410010731Multiple vehicles - fuel level indication concerns - service tip. various models including 2005 super duty f-series, excursion, expedition, explorer, mountaineer and aviator. *tt12/07/2004
1731611/01/200310008166Fuel signal to instrument cluster service tip. *tt07/22/2004
039805/12/200310002780Malfunction indicator lamp (mil) illumination with diagnostic trouble codes p0442, p0455, p0456, p0457, p1442 or check fuel cap lamp illuminated with diagnostic trouble code p0457. *tt09/17/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
03/24/2012
 Engine performance suddenly became erratic and very rough running. immediately turned around and went home/ had towed to ford dealer. dealership ran $250 diagnostic test but came back clean. i was directed to change engine oil as air might have gotten into the fuel injection lubing system along with changing the fuel filter. on performance of fuel filter replacement, technician directed my attention to what appeared to be small pieces of metal trapped in and on top of filter element. mechanic said this is very common problem with metal the result of delamination of the inner lining of the fuel tank in ford diesels. internet research reveals many many complaints to both ford and nhtsa over this issue. this creates a very dangerous situation due to loss of power steering, brakes, and trailer brakes which could easily result in loss of lives. i have complained to ford and my complaint has been duly noted and registered.
07/10/200594300307/17/2002
 Tl*the contact owns a 2002 ford excursion. while parked, the vehicle accelerated without warning and crashed into the front of another vehicle. the dealer was unable to diagnose the cause of failure. the vehicle was taken to a second dealer who replaced the throttle cable. the failure has not occurred since the replacement was made. the current mileage is 95,000 and failure mileage was 94,300. the consumer provided an eyewitness statement, freeport police repor, various articles pertaining to the defect, and the repair invoice. the dealer stated there is a strong smell of fuel, passenger door does not lock with remote, and customer overhead door is broken. updated 08/27/07 *tr
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
11/12/200940000
 Tl*the contact owns a 2002 ford excursion. the contact stated that after opening the hood there was gasoline fumes coming from the engine and fuel was spraying all over the engine. the fuel continued to spray throughout the engine while the vehicle was on; however, when the vehicle was turned off there was a puddle of fuel under it. the dealer observed the fuel leak while performing an additional recall repair and refused to address or repair the fuel leak unless the contact paid $200 for the repair. the manufacturer stated that the fuel leak was not a part of the recall. there was routine maintenance performed on the vehicle prior to the failure. the failure mileage was 40,000.
08/26/2002102/18/2002
 The vehicle has a front suspension problem which causes the vehicle to vibrate, the vehicle has been to the dealer 3 times but the problem still exist, both driver side doors are misaligned with respect to the fender trim, the differential was originally misaligned with respect to the rear fender trims, now the differential is properly aligned and the consumer questioned the technicians who stated that they did nothing to correct the misalignment, the consumer feels this is a definite safety problem if the differential goes in and out of alignment on is own, the a/c was not cooling and needed to be recharged, the consumer can hear static in radio when turning on the rear tv switch, a/c and turn signal, steering gear and hydro boost line replaced, tire out of balanced causing vibration at 75-70 mph, steering out of adjustment (off center), calipers replaced, transmission experiencing a delay when shifting, both wiper blades off center, drain plug leaking oil, weather stripping on right rear door failed, headliner is coming loose on the left side, windshield washers inoperative, fuel gauge read incorrectly, faulty accelerator pedal caused the vehicle to stall when coming to a stop. nlm