Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 05174 | 10/07/2005 | 10018067 | Vacuum pump inoperative or runs continuously - climate control defaults to defrost mode. *tt | 12/14/2005 | |
| 04168 | 08/23/2004 | 10011168 | Vacum pump inoperative or runs continuosly - climate control default to defrost. *ar | 01/06/2005 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||||
| 04189 | 12/13/2004 | 04245 | 10014062 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 04/27/2005 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 041514 | 08/09/2004 | 04189 | 10011159 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 01/04/2005 |
| 031501 | 07/12/2004 | 04137 | 10009321 | Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt | 09/23/2004 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 01156 | 08/06/2001 | 623944 | Some vehicles may exhibit heater core leaks. *slc | 10/31/2001 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 15810 | 04/01/2002 | 637537 | Some vehicles may exhibit inoperative power mirrors. *tt | 12/02/2002 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||||
| 15297 | 10/01/2001 | 630198 | Some vehicles may exhibit an inoperative side power mirror condition. *tt | 04/15/2002 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING | |||||
| 05188 | 10/07/2005 | 10018054 | Service kit available for wiper motor wiring. *tt | 12/14/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | |||
| 05/03/2005 | 1 | 06/15/2002 | |
| Contact states: 2002 ford excursion serious design defect in rear hatch door system. if bottom doors are shut after hatch is lowered,hatch down first and then shut the door very lightly the rear window shattered and crashed to the ground. no warning sticker, but there was directions in the owner's manual. went to ford dealer and did not get any results.*ak | |||
| 12/09/2004 | 27400 | 1 | |
| When closing the back hatch the tailgate glass shattered without warning. no injuries reported. the dealer was notified. please provide additional information. *jb | |||
| VISIBILITY - WINDSHIELD | |||
| 11/12/2002 | |||
| Consumer states the passenger windshield broke twice. with out any reason. dealer has been notified. please provide further information.. ts | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 08/26/2002 | 1 | 02/18/2002 | |
| The vehicle has a front suspension problem which causes the vehicle to vibrate, the vehicle has been to the dealer 3 times but the problem still exist, both driver side doors are misaligned with respect to the fender trim, the differential was originally misaligned with respect to the rear fender trims, now the differential is properly aligned and the consumer questioned the technicians who stated that they did nothing to correct the misalignment, the consumer feels this is a definite safety problem if the differential goes in and out of alignment on is own, the a/c was not cooling and needed to be recharged, the consumer can hear static in radio when turning on the rear tv switch, a/c and turn signal, steering gear and hydro boost line replaced, tire out of balanced causing vibration at 75-70 mph, steering out of adjustment (off center), calipers replaced, transmission experiencing a delay when shifting, both wiper blades off center, drain plug leaking oil, weather stripping on right rear door failed, headliner is coming loose on the left side, windshield washers inoperative, fuel gauge read incorrectly, faulty accelerator pedal caused the vehicle to stall when coming to a stop. nlm | |||