Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEAT BELTS
0531002/21/200510012954Safety belt web stop button service. *eh04/05/2005
SEAT BELTS - FRONT - RETRACTOR
04242106/07/200505161110014138Safety belt retraction speed. *tt04/28/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
09/23/2009125000
 Tl* the contact owns a 2003 ford excursion. the contact stated that three seat belts were fractured, two in the middle row and one in the rear. the contact had become stuck in the driver side rear seat belt and had to cut the seat in order to exit. the other two seat belts are inoperable. the contact took the vehicle to a dealer and the dealer advised that each seat belt needed to be replaced. the contact did not replace the seat belts. the failure mileage was 125,000.
09/23/2009125000
 Tl- the contact owns a 2003 ford excursion. the contact stated that three seat belts were fractured, two in the middle row and one in the rear. the contact had become stuck in the driver side rear seat belt and had to cut the seat in order to exit. the other two seat belts are inoperable. the contact took the vehicle to a dealer and the dealer advised that each seat belt needed to be replaced. the contact did not replace the seat belts. the failure mileage was 125,000. kmj
09/23/2009125000
 Tl-the contact owns a 2003 ford excursion. the contact stated the vehicle has three broken seat belts, two in the middle row and one in the rear. the contact was stuck in the driver side rear seat belt and had to cut the seat in order to get out. the other two seat belts are inoperable. the contact took the vehicle to a dealer and the dealer stated each seat belt needs to be replaced. the contact did not replace the seat belts. the contact stated the vehicle was unsafe to drive. the failure mileage was 125,000. jo
07/16/200992000
 Tl*the contact owns a 2003 ford excursion. the vehicle was parked when the contact noticed the seat belt system was nonfunctional. the defective seat belts consist of; rear driver seat belt, center row driver seat belt and middle seat belt. a passenger in the vehicle was wearing the seat belt and unexpectedly the seat belt webbing became extremely tight and tangled around the neck area which nearly choked the occupant. the contact had concern of the potential safety hazard. the failure mileage was 92,000. the current mileage was 101,000. updated 05/11/10. *lj
12/22/2004112/22/2004
 Vehicle has failed to provide the lower latch system attachment points. ford motor company describes the part as an accessory that has to be custom ordered before the vehicle is manufactured, therefore they will not install in our 2003 vehicle, even though the law for latch was in place in september 2002. *jb
SEAT BELTS - FRONT
12/19/2004560002
 While traveling on the road at about 45 mph consumer had to slam on the brakes, seat belt did not lock and driver hit the windshield. *ak (second consumer for this letter: christopher erosion walters) the tires blew out and the vehicle flipped over. the driver's seat belt problem remained the same. *sc