Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
09/08/200890000
 Tl*the contact owns a 2004 ford excursion. the contact stated that the entire vehicle is electronic. he stated that the speedometer does not work, the windows occasionally roll up and down, the door locks do not open, and the temperature gauge works intermittently. the vehicle was purchased used and the dealer stated that they cannot repair the failures. the vin is not included in the recall. the nhtsa campaign id number was unknown. the failure mileage was 90,000.
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
10/01/20061030005002/01/2006
 Tl*the contact owns a 2004 ford excursion. the central locking mechanism does not work properly. when the contact places the vehicle in drive, the doors are automatically supposed to lock. this does not occur. he has to manually unlock the doors when inside the passenger compartment. he replaced all of the door modules, but the failure persists. the vehicle has not been taken to the dealer for inspection. the failure mileage was 103,000 and current mileage was 106,000.