Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
05262401/01/200510018938Vibration diagnosis - tire/wheel runout. *tt01/25/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
10/25/2009950001
 I purchased a set of 4 spector advanta a/t size lt265/75 r16 tires for my 2004 ford excursion from les schwab in meridian idaho on 15 may 2008. i noticed that at highway speed the front of the vehicle would shake a bit. les schwab checked the balance, alignment, etc. but noted nothing wrong. since i use my vehicle for local travel and to tow my travel trailer i don't travel at high speeds very often. on 25 november, while traveling with my family from boise idaho to las vegas nevada we experienced a catastrophic tire failure in the left rear. the tire disintegrated while traveling on a newly resurfaced road at approximately 70 mph. the vehicle sustained approximately $2000 in damage from the shredded tire. upon return to boise les schwab replaced the blown tire with the same brand. i pursued a claim with the tire manufacturer but they denied it, as did the dealer les schwab. on august 23 2009 we experienced another tire blowout, left rear, while returning from a camping trip. we were towing our travel trailer at approximately 50 mph when the tire failed. i returned to les schwab and told them that 2 failures was beyond coincidence and that i wanted them to replace the tires as they seemed defective. the store manager agreed and tried to work with the tire manufacturer and les schwab to get the tires replaced with another brand. everyone refused but the manager did replace the blown tire with a used tire from a different manufacture. i subsequently transferred to las vegas and commute to boise on the weekends. on 25 october i experienced another catastrophic tire failure, this time the right front. i was traveling at the posted highway speed 75 mph and almost flipped the vehicle when i ran down the shoulder into the field. the tire tread had completely separated from the steel belts and was strewn about the road. *tr
10/25/2009960001
 On may 9 2008 i purchased a set of 4 spector advanta at all season tires for my 2004 ford excursion. on 23 november while traveling from boise idaho to las vegas nevada i experience a left rear tire failure at 70 mph. the tire shredded completely down to the steel belts. the vehicle was being operated at highway speeds and was not towing or heavily loaded. the incident caused $1800 in damage to my vehicle. i filed a claim with the tire manufacturer and during the course of the claim they tire manufacturer took the remnants of the tire for a forensic analysis. the tire dealer where i purchased the tires replaced the tire with the same tire type. i never heard back on the results of the forensic analysis. on august 16th, while towing my travel trailer at approximately 55 mpr i experienced a tire failure in the left rear tire. once again the tire completely shredded down to the steel belts. i took it back to the dealer i bought the tires from and demanded a different set of replacement tires but was denied. the dealer did contact the manufacturer to see what the story was on the previous tire failure and to see if there was a recall on that particular tire. he stated the manufacturer told him they couldn't determine why the tire failed and that they weren't responsible for any damage to my vehicle or to reimburse the dealer for a new set of tires for me. the dealer stated that because of the destroyed nature of the tire he couldn't determine a cause of failure but would replace only the shredded tire. yesterday, 25 october i once again experienced a tire failure with a spector tire. i was traveling at highway speed, 75mpr, empty and the right front tire shed all of the tire tread. i pulled over and watched the tire, consisting of steel belts, slowly deflate. once again, the shredding tire did extensive damage to my vehicle. my complaint is 3 tires shredding under normal use is not normal. *tr
TIRES - SIDEWALL
02/07/20071
 The complaint is in regard to the bf goodrich rugged trail t/a lt265/75r16 tires as supplied on my ford excursion vehicle. i had to replace the tires prematurely due to large cracks opening up on the side-walls of all 4 tires, in fact pieces of rubber starting flaking off of the side-walls. i was afraid that i was setting my self up for a blow out during my many trips from ky to chicago. at the tire dealer-ship where i had them replaced they wondered why i was replacing them, until i pointed out all of the cracks. tread life appeared good ,but the side-walls sure lacked the same ability. *jb
TIRES - TREAD/BELT
03/16/200791000102/24/2007
 Tl* the contact owns a 2004 ford excursion. at 65 mph the rear of the vehicle began to swerve, followed by a loud banging sound. the contact pulled over, noticed the tire tread had completely separated, and had the vehicle towed to the dealer. the tire was a cooper discover st; tire size lt245/75r16. the road conditions were clear with no visible pot holes or road hazards. the current and failure mileage were 91000. *ak
1
 While driving 55 mph left rear tire sidewall blew out. firestone had been contacted. firestone, steeltex , ht26575r16. *ak the consumer stated the tires were recalled and have since been replaced. *jb