Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 11/23/2012 | 106000 | 2 | |
| While merging onto 75mph highway, without warning, vehicle lost all power making steering nearly impossible. we were able to move onto shoulder just at the point where highway and on ramp met. we could not restart vehicle and had we made it onto highway, could have very easily been rear ended by oncoming traffic. this is the second time we have lost complete power with this vehicle. we had same situation in july and had paid over two thousand dollars to have fuel system repaired. ford had recall on this but our truck's vin did not fall under recall. however, have concerns for others who have vehicles whose vins are not part of the recall. another family may not be as fortunate as we were yesterday. ford is aware of these issues and i hope ford does not wait until lives are lost due to their faulty vehicles! *tr | |||
| 11/23/2012 | 106000 | ||
| While merging onto 75mph highway, without warning, vehicle lost all power making steering nearly impossible. we were able to move onto shoulder just at the point where highway and on ramp met. we could not restart vehicle and had we made it onto highway, could have very easily been rear ended by oncoming traffic. this is the second time we have lost complete power with this vehicle. we had same situation in july and had paid over two thousand dollars to have fuel system repaired. ford had recall on this but our truck's vin did not fall under recall. however, have concerns for others who have vehicles whose vins are not part of the recall. another family may not be as fortunate as we were yesterday. ford is aware of these issues and i hope ford does not wait until lives are lost due to their faulty vehicles! | |||
| 07/20/2009 | 83800 | 1 | |
| We have had numerous incidents with our excursion dating back to one week after we purchased it used from a local ford dealership in july 2009 until now - sept. 2012. we began experiencing acceleration issues after the first week. we returned the vehicle to the dealership for a diagnostic evaluation. they replaced the ipr and fuel pump. this seemed to fix the problem until january 2011. in january 2011, the accelerator began failing again. it would just stop working. the car would crank initially and then fail to recrank if turned off within a short amount of time (i.e. driving to the store). we were told that we needed a new fuel sensor. that didn't fix the problem. we then had the catalytic converter replaced. that didn't fix it. yesterday, while driving in afternoon traffic with my children, everything once again shut off. i barely managed to make it to the side of the road. i can not even count the number of times in the past 3 years that i have pulled out into an intersection only to have my accelerator not work. it has progressively gotten more extreme. today i found out about recall that took place for the same model/year, but according to the ford people, my vehicle didn't qualify. *tr | |||
| 07/20/2009 | 83800 | ||
| We have had numerous incidents with our excursion dating back to one week after we purchased it used from a local ford dealership in july 2009 until now - sept. 2012. we began experiencing acceleration issues after the first week. we returned the vehicle to the dealership for a diagnostic evaluation. they replaced the ipr and fuel pump. this seemed to fix the problem until january 2011. in january 2011, the accelerator began failing again. it would just stop working. the car would crank initially and then fail to recrank if turned off within a short amount of time (i.e. driving to the store). we were told that we needed a new fuel sensor. that didn't fix the problem. we then had the catalytic converter replaced. that didn't fix it. yesterday, while driving in afternoon traffic with my children, everything once again shut off. i barely managed to make it to the side of the road. i can not even count the number of times in the past 3 years that i have pulled out into an intersection only to have my accelerator not work. it has progressively gotten more extreme. today i found out about recall that took place for the same model/year, but according to the ford people, my vehicle didn't qualify. | |||