Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
520612/01/1998615338For certain vehicles the octane shorting bar located on the passenger side of engine compartment near the bulkhead is not intended to be functional in reducing detonation / spark knock. *tt01/13/2001
EQUIPMENT - ELECTRICAL
BC103419702002/01/199751810Resetting of the tripcomputer on expedition & navigator where the information is not contained in the owners guide. *jd07/17/1997
BC968896100110/01/199650546Information for when diagnosing concerns w/ factory installed cellular phones. *tt05/27/1997
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
0220810/14/200210013060Climate control a/c service tech tips. *eh04/07/2005
1299407/01/1999614779Subject regarding a/c vacuum reservoir / check valve location for the air conditioning system. *tt12/14/2000
001801/10/2000612297Vehicles equipped with electronic automatic temperature control (eatc) , may exerience the blower motor staying on high after desired temperature is reached and/ or the system does not maintain set temperature. *mjs06/07/2000
668607/02/1999610729Subject regarding air conditioner vacuum reservoir / check valve location. *tt05/11/2000
1334210/01/1999609620Vehicles with 2.4l, 4.6l, and 5.4l engines may exhibit an a/c moan at idle. *tt04/04/2000
9919609/20/19996090087Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt03/08/2000
9919509/20/19996090085Service information for musty and mildew type odors coming from the air conditioning / heating system. *tt03/06/2000
9912806/14/1999606449Some vehicles may exhibit a whistling noise while driving with a/c in the off position at speeds above 64 km/h (40 mph). *tt08/20/1999
9823911/23/1998603723Experiencing no or intermittent auxillary a/c mode / blower control on some vehicles. *yc803/03/1999
BC103379702002/01/199751797Condensate forming on the outside of the evaporator. *jd07/17/1997
BC307097022702/27/199751675Concerns of condensate forming on outside of evaporator case. *tw06/27/1997
973502/03/199751662Air conditioning- r-134a tracer dye installed in a/c system and three o-ring spring lock couplers- service tip. *jd06/27/1997
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
1371201/01/2000612700Information regarding vehicles that experience the radios that display no dj-no disc or cd will not eject. *mjs06/12/2000
1377301/01/2000612800Information for compact disc player problems, radio may display no dj- no dusc or cd will not eject. *mjs06/12/2000
792901/01/20007929612424Diagnostic information for compact disc player problems.06/08/2000
789701/01/20007897612294Diagnostic information for compact disc player probles, no disc or cd will not eject. this indicates no communication between radio and disc player.06/07/2000
98359201/06/1998607854Subject pertaining to radio inoperative conditions. *tt10/14/1999
981134202/01/1998607512Information on removing the radio chassis from some vehicles. *tt09/24/1999
9912906/14/1999606460Experiencing a whine / buzz type noise in the speakers of the entertainment radio or two-way radio on vehicles with an in-tank electric fuel pump. *tt08/24/1999
987304/13/1998601341Experiencing a whining / buzzing noise in the speakers of the entertainment radio or two-way radio. *tt07/24/1998
9705011063205/01/199752910Newly designed volume knob, incorporating a momentary on/off switch. *tw10/30/1997
BC10584970505/01/199752864Vehicles with premium radios will be equipped with volume control/on-off switch. *tw09/18/1997
BC314097022002/20/199751732Inoperative cd changer may be due to loose 66 pin connector. *tw06/27/1997

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
EQUIPMENT
PE99060FORD MOTOR COMPANY09/27/199903/08/2000FACTORY INSTALLED TOWING HITCH SEPARATIO00V073000
 Odi has received five reports involving 1997 through 1999 ford expedition and lincoln navigator vehicles that allege some of the eight hitch mounting bolts either became loose or came completely out ofits retaining plate.one of the complainants indicated that while towing a trailer the hitch actually separated from the frame on the passenger's side of the vehicle when the four mounting bolts on the side came completely out.this allower the hitch and trailer to contact the pavement.inspection of the four bolts on the driver's side reveled that they were loose as well.this investigation has been opened to further study the issue.

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
05/26/20001
 The air conditioning drain tube leaked onto the oxygen sensor causing failure, dealership replaced tube with extension and replaced oxygen sensor. *mjs
10/23/1997211/06/1997
 A/c blower noisy. mjs
106/14/1997
 Air conditioner producing mildew smell from vent.
106/14/1997
 Air conditioner failed causing it not to get cold.
EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES
11/30/20031
 Was driving suv down highway and it just shut down. found out it was the transponder on the anti-theft system burnt up. i felt that it is very dangerous to be designed that way. *la
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
06/19/2005119000506/28/2003
 Dt:consumer stated that since t she bought vehicle it had electrical problems. dealer told consumer had consumer to take vehicle to a special shop, they would try to figure out the problem. consumer said that within the first three months vehicle had two ignition switches installedt hat consumer did not have to pay for. vehicle had several other electrical problems. consumer said that without the key in ignition the windshield wipers /radio came on, and the air bag deployed. sometimesm the windows would not role back up after being rolled down. consumer arrived home after driving vehicle all day. consumer parked and went inside the house. about five minutes later, found out that vehicle was on fire. firemen stated they could not tell what caused the fire.*ak
10/10/2000
 Had taken vehicle at least 3 different times to dealer for non working radio. after 3rd time dashboard started smoking. could smell rubber & plastic. went back to dealership. mechanic indicated would need to rewire & then reground the wires. had also claimed penny in radio caused electrical short. due to alarm going off, key could not be used. vehicle could not be started. mechanic could not resolve issue of electrical system & indicated it was driver's problem. *ak
EQUIPMENT - MECHANICAL - CARRIER/RACK
04/01/2002107/01/2099
 I was driving when my spare tire fell off and i feel that the matter could have been much worse if i was driving on the highway when it happend. i also have a 9 month old baby that was in the truck when it happened. this vehicle has been nothing but problems for us and it seems like it just keeps getting worse.*ak
01/07/2002101/01/1998
 After she was in the parking lot, the spare tire cable wire broke, causing spare tire to fall out from underneath the truck. *ak *jb
07/01/200101/01/1997
 The cable holding the spare tire snapped and the tire fell. this happened while i was driving slowly in a pasture but i make many trips thru chicago on the interstate. i wonder if this is a flawed design or if there is something i can do to insure this won't happen again in traffic. i don't know how to find out if this is a frequent occurrence.*ak
07/12/2001110/01/1999
 While wife was driving on road noticed spare tire had fallen of vehicle. then, found out that steel cable broke without any signs of rust.*ak
06/20/2001
 Consumer was driving 50 mph when spare tire was rolling down the highway. cable that holds spare tire under the vehicle had snapped. *ak
10/01/1999103/01/1997
 While trveling and without any indication spare tire cable snapped, causing tire to fall into highway. *ak
07/20/2000101/01/1997
 The cable holding the spare tire under the chasis aparrently snapped, thereby releasing the spare onto the roadway. the tire crossed two lanes of traffic and ended up on the sidewalk. this could have been catostrophic had it hit another vehicle or a pedestrian!!*ak
03/16/2000108/01/1999
 Spare wheel fell from its position under rear of car. whatever was holding wheel broke. car was in motion (35mph) on busy street in guadalajara, mexico. a miracle an accident and substantial damage was averted. *ak
10/16/1999
 The cable that supports the spare tire broke causing tire to fall off . *yc
 The cable that holds spare tire snapped, causing the tire to fall, almost resulting in an accident.*ak
 The cable that supports the spare tire that is positioned underneath vehicle broke when consumer drove over a dip that was in the street, causing the tire to dismount. dealer has been contacted. *ak
01/05/1999201/01/1997
 While driving on the highway at 45 to 50 mph spare tire under truck fell off/ shift cable bracket breaking while consumer was pulling into a driveway. *ak *ml
EQUIPMENT - MECHANICAL - JACKS
04/04/1998108/02/1997
 Car jack collapsed and hit shoulder of consumer.