Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 97050110622 | 05/01/1997 | 52901 | Request for information on concerns of leather seat covers wrinkling, folding,leather wear or cracking. *tw | 10/30/1997 | |
| 9751 | 03/03/1997 | 51931 | Interior- leather seat cleaning procedure- service tip. *jd | 07/17/1997 | |
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||||
| 982019 | 10/12/1998 | 603704 | Concerns with the power seat control button ( knob ) may detach from the switch actuator. *yc | 03/03/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 05/13/2002 | 65000 | 9 | 02/17/1999 |
| Paint and finish on roof of vehicle peeling, cracking, flaking off - oxidation from rust, ruining entire outer car surface - have been advised that primer coat was either missed or skimped during the production process... ford will not address this issue - one male rep from ford stated: the paint job is only supposed to last 2 years not an acceptable answer...also, child safety locks engage themselves, thus preventing occupants in rear seats to exit vehicle, can cause injury or death in an emergency situation... also, vehicle rear wheels and or axels chatter at low speed turns... also, an audible hum in vehicle at normal highway speeds...also, audible squeaking from interior side panels...ford dealer states: cause cannot be located...also, leather seats have cracked and show signs of abnormal wear - this is apparant in all leather seat coverings but especially in the front bucket or captain seats...ford states warranty for vehicle no longer covers -engine has had several episodes of misfiring of revving on it's own - has been explained away as a computer problem or a sensor problem - always at cost to consumer...check engine light has come on on numerous occasions, using previous explanations as stated previously. have numerous invoices for replacements of sensors, computer chips, etc.*ak | |||
| 05/18/2001 | 1 | 06/01/1998 | |
| Rear ended while sittng still and was hit at 45 mph. air bags didn't deploy when he ran me into the car in front of me and shoved my bump[er under 3 inches. also the front seat broke backward on impact this was second time. | |||
| 02/01/1998 | |||
| Vehicle drifts to the right, aligned repeatedly and re-checked, continues to drift, created outside wear on drive tires. rear wiper failed during rain storm. power mirror works intermittenly. power windows do not operate when key is out making it dangerous to exit in an emergency. windshield wiper worked sporadically, replaced multi-function switch as per recall. driver's power seat 'clunks' with medium to hard stop or acceleration, making it difficult to steer. | |||
| 02/01/1998 | |||
| Brakes were squeaky and felt spongy, addressed twice, rotors were out by -0.05. engine exihibit 'piston slap' documented from day one, dealer stated it may be attributed to octane level, informed by second dealer to downshift, that it will not harm engine, road test by technician diagnosed the pcm was adjusting to load!!nowhere to secure child seat in third row.heater replaced twice with windows fogging creating poor visibility.second row single seat fell back upon acceleration,knocking passenger's head back, was stuck and would not reset until pushed very, very hard. interior dash and headliner squeaks, horseshoe molding tabs around stereo wore through and rattles | |||
| 1 | 01/01/1997 | ||
| Child seat not compatible with rear seats of vehicle. | |||
| SEATS - FRONT ASSEMBLY - HEAD RESTRAINT | |||
| 03/01/2005 | 1 | ||
| Re: safety concern with 1997 ford expedition, out of 8 seats, only 4 have head rests. *bf *jb | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 02/06/1997 | 1 | 11/25/1997 | |
| During minor rear end collision driver seat ended up in far back position. the electric rail assembl had to be replaced. | |||
| SEATS - MID/REAR ASSEMBLY | |||
| 11/10/2000 | 1 | 03/01/1997 | |
| Upon impact, rear third seat dislogged in the air, hitting the roof and thrusted foward. if my children would have been sitting there, which the third seat is used mostly by children, they would have been fatally injured. this needs to be recalled, as this is clearly unsafe. *ak | |||