Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - REAR | ||||||||||||||||
| 96V252000 | FORD MOTOR COMPANY | from 07/22/1996 to 10/10/1996 | V (Vehicle) | 25000 | 02/26/1997 | MFR | FORD MOTOR COMPANY | 12/18/1996 | 12/20/1996 | |||||||
| Defect Summary | The rear axle track bar bracket can separate from the frame due to missing welds or inadequate weld penetration. | |||||||||||||||
| Consequence Summary | If both brackets separate, the rear axle can move laterally until the tires contact either the frame or the wheelhouse resulting in either tire damage or a significant reduction in vehicle handling performance. | |||||||||||||||
| Corrective Summary | Dealers will install a track bar bracket reinforcement kit and inspection of the axle tubes. the suspect axle tubes do not have a stamped date code on the tube. axles without date codes on the tubes will be replaced. | |||||||||||||||
| Notes | Owner notification:owner notification will begin january 20, 1997. note:owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 030709 | 04/01/2003 | 10002680 | Repeat air suspension compressor drier failures. *tt | 09/10/2003 | |
| 15692 | 03/01/2002 | 636326 | Some vehicles may exhibit a squeak, snap, rattle, or clunk in the front end when turning or going over bumps. *tt | 11/07/2002 | |
| 99157 | 07/26/1999 | 608436 | Some vehicles may exhibit vibration, shimmy and body boom at speeds above 72 km/h (45 mph). *tt | 12/01/1999 | |
| 980310 | 04/01/1998 | 603504 | Experiencing vibration at cruise over 50 mph. *yc | 02/23/1999 | |
| BC0318972301 | 01/23/1997 | 51427 | Front drive axle fluid leak. *jd | 06/27/1997 | |
| BC0318970201 | 01/02/1997 | 51117 | Front drive axle fluid leak. *jd | 06/27/1997 | |
| SUSPENSION - FRONT | |||||
| 982741 | 04/01/1998 | 603594 | Some vehicles may exhibit a low speed ( under 35mph ) clicking noise. this may be caused by a cage nut rocking on the cottor pin for front axle half shaft spindle. *ak | 02/25/1999 | |
| BC0318A97020 | 02/01/1997 | 51657 | Front drive axle fluid leak. *tw | 06/27/1997 | |
| BC1006597230 | 01/23/1997 | 51511 | If 4x4 front axle is leaking through the vent tube, order the new front axle tube assembly from the national parts depot. *jd | 06/27/1997 | |
| BC0675961025 | 10/25/1996 | 50354 | Vehicles may experience fluid leaks out of the front axle vent tube. *tt | 04/24/1997 | |
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 0392 | 05/12/2003 | 10002775 | Repeat air suspension compressor drier failures. *tt | 09/17/2003 | |
| 16015 | 07/01/2002 | 636202 | Some vehicles with air suspension may exhibit an initial or repeat compressor dryer failure. *tt | 11/06/2002 | |
| 15651 | 02/01/2002 | 630704 | Some vehicles equipped with air suspension may exhibit an air leak and/or overnight bleed down of the air suspension. *tt | 04/19/2002 | |
| 15362 | 11/01/2001 | 630374 | Some vehicles may exhibit air suspension malfunction. *tt | 04/16/2002 | |
| 15528 | 01/01/2002 | 630059 | Subject regarding air suspension compressor quality. *yd | 04/12/2002 | |
| 14359 | 09/01/2000 | 618633 | Subject pertaining to air suspension leaks. *jb | 04/18/2001 | |
| 98254 | 12/21/1998 | 603643 | Some vehicles equipped with air suspension may exhibit an intermittent check suspension lamp on and diagnostic trouble code (dtc) c1770 and/or c1845 illuminated. *yc | 03/01/1999 | |
| 97713 | 03/31/1997 | 51920 | Noise- buzzing- underhood when air suspension is in operation. *jd | 07/17/1997 | |
| BC3513972301 | 01/23/1997 | 51498 | Air suspension vehicles are shipped with the air suspension switch in the off position. *jd | 06/27/1997 | |
| BC1017997230 | 01/23/1997 | 51534 | All air suspnesion expedtions are shipped with the air suspension switch in the off position. *jd | 06/27/1997 | |
| SUSPENSION - FRONT - STABILIZER BAR | |||||
| 981515 | 08/03/1998 | 609555 | A clunking noise heard from front endcaused by front stabilizer bar contacting the frame. *ak | 04/04/2000 | |
| SUSPENSION - REAR | |||||
| 050618 | 01/01/2005 | 05126 | 10016789 | Rear axle noise repair. *sc | 10/07/2005 |
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 0454 | 03/22/2004 | 10008539 | Air suspension compressor noise. *tt | 08/04/2004 | |
| BC0743961018 | 10/18/1996 | 50386 | Procedure when air suspension light is on. *tt | 04/24/1997 | |
| SUSPENSION - REAR - SPRINGS - COIL SPRINGS | |||||
| BC105969705 | 05/01/1997 | 52876 | Vehicles built before 4/11/97 may experience a rattle or clunk. *tw | 09/18/1997 | |
| BC2225970501 | 05/01/1997 | 52769 | Rattle or clunk noise in rear of vehicle caused by the bushing falling out of the sway bar link. *tw | 09/12/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| PE98009 | FORD MOTOR COMPANY | 02/13/1998 | 06/30/1998 | INDEPENDENT FRONT SUSPENSION TORSION BAR | ||
| Alleged that the independent front suspension torsion bar may fail, creating a potential for compromise to vehicle controllability. | ||||||
| PE01022 | FORD MOTOR COMPANY | 07/02/2001 | 11/09/2001 | FRONT STABILIZER LINK | ||
| Alleged that one or both front stabilizer links break contributing to vehicle oversteer and excessive body roll. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 08/31/2010 | 48500 | 1 | |
| When i had the tires replaced one lug on each front wheel broke off. we ordered replacements and the next day when the tires were removed to replace the broken ones several others broke. i had all the tire lugs replaced and am driving the car. there have been similar problems reported with accidents caused by lost wheels. *tr | |||
| 08/31/2010 | 48500 | ||
| When i had the tires replaced one lug on each front wheel broke off. we ordered replacements and the next day when the tires were removed to replace the broken ones several others broke. i had all the tire lugs replaced and am driving the car. there have been similar problems reported with accidents caused by lost wheels. | |||
| 02/26/2012 | 113000 | ||
| This issue was at night while driving the headlight to see at night had turned off at a 35 mph speed no bumps no turn just driving straight. this is a serious issue, you use your lights for night and your are left with no lights, as a result for this huge problem i received a ticket that is how i found out my lights were not working. the headlights fuses, module components, wiring were checked no issues there, as for all other lights example emergency lights, rear lights interior lights are functioning. but as the electrician found the directional switch combo was burned left with a white shadow in one area it was replaced, and now functioning. as for the suspension not functioning properly is this an issue that has not been able to be resolved. i have taken it to different shops and there is no air leakage in the suspension pump and other areas that are linked with the suspension. the suspension pump still repeatedly pump air every 45-60 minutes which it's fine, but not when the vehicle bounces very vigorously for 15 minutes or more till it activates the suspension to pump air. when the suspension is down the steering wheel functions different as the bouncing makes it hard to drive at a certain speed, not safe but manageable in the mean while. during this time i'm not appreciating the quality of my expedition components. | |||
| 09/10/2011 | 134000 | ||
| The rear lower trailing arms that hold the rear axle in place are made too thin and with corrosion will fail. this will cause the rear axle to move backward and break the drive shaft. | |||
| 03/15/2011 | 130000 | ||
| Tl*the contact owns a 1997 ford expedition. the contact noticed that the vehicle was leaning to one side. the contact's husband inspected it and noticed that the torsion bar was broken. the vehicle had not been inspected by a dealer/mechanic nor was it repaired. the manufacturer was not notified. the current and failure mileage was approximately 130,000. | |||
| 03/15/2011 | 130000 | ||
| Tl-the contact owns a 1997 ford expedition. the contact noticed that the vehicle was leaning to one side. the contact's husband inspected and noticed that the torsion bar was broken. the vehicle had not been inspected by a dealer/mechanic or repaired. the manufacturer had not been notified. the current and failure mileages were approximately 130,000-bk | |||
| 02/06/2004 | 98100 | 10/28/1999 | |
| Torson bar broke in half and fell off after going over a moderate speed bump at 5-8mph. metal was sheared in half. vehicle leaned severely to the right. could have been tragic - 8 occupants were in the vehicle. | |||
| 07/08/2003 | 1 | ||
| While traveling on the highway and without prior warning a knocking noise was coming from underneath the vehicle. also, there was vibrations coming though the steering column. *ak | |||
| 03/06/2003 | |||
| The front suspension wore and caused the vehicle to be hard to control. dealer notified. *nlm | |||
| 09/05/2001 | 7 | 10/31/1996 | |
| Consumer has replaced rotors 7 times since purchase of vehicle, the dealer continues to evade the problem by replacing the rotors every 6 to 8 thousand miles. severe vibration occurs when braking at speeds from 60 mph down to 50 mph. *ak the dealer can not find a remedy for the problem. consumer also states there is a problem with the suspension. *slc | |||
| 01/15/2002 | 1 | ||
| Theres a clunking noise coming from vehicle while driving, took vehicle to dealer, and dealer informed consumer that linkage broke from stablizer bar. *ak consumer took the vehicle for alignment and dealer told her that both ball joints were very bad and would have to be replaced at her cost. *yd | |||
| 05/01/2001 | 1 | 12/01/2000 | |
| It took some time before i could determine the source of the squeak because it was an intermittent problem. the oem pitman arm is a sealed unit with insufficent lubrication & no provision for lubrication. this is a steering component & should be recalled. all steering & suspension moving components such as tie-rod ends & ball joints should be required to have provisions for lubrication. my vehicle has been repaired but i have observed several vehicles of the same model with the same problem during parking lot turns. this is a steering component & should be a safety recall, not a tsb. there is no safe substitute for proper vehicle maintenance, no matter what the manufacturers tell you about sealed components. moving parts with grease fittings are sealed also. if factory sealed components without grease fittings were adequate then the bearing hubs on my boat trailer wouldn't have grease fittings. i have been an ase master technician since 1977.*ak | |||
| 08/01/2001 | 0 | ||
| When making left or right turns there is a clicking tinging noise like metal hitting against something underneath vehicle. dealership is aware of problem.*ak | |||
| 09/05/1998 | 0 | ||
| Vehicle was leaning on the passenger's side. took to dealer while still under warranty, dealer said there was nothing wrong with suspension. two months later, out of warranty, put vehicle on dianostic machine and they said it was a problem. they could have put it on the machine the first time when consumer first purchased vehicle. *ak | |||
| 05/23/2000 | |||
| When making a right turn, vehicle started pulling to the left. driver had no control of truck. it swiped a telephone pole, which took off the side mirror and jammed the driver's side door. aftering exiting truck on the passenger's side, driver saw that the entire left wheel was off. truck was towed to dealership. problem has not been corrected. please provide any further information.*ak | |||
| 04/05/2000 | 0 | ||
| While driving in the rain the front tires will skid although the tires are in good condition. *ak | |||
| 06/18/1997 | 4 | 11/06/1997 | |
| Suspension light continually illuminately with excessive noise in the suspension system, several repair attempts, however continues. mjs | |||
| The vehicle vibrates uncontrollably at highway speeds . the dealer has not been able to correct the problem. *ak | |||
| 06/30/1999 | 1 | 03/01/1999 | |
| Failure caused the truck to shake out of control at highway speed | |||
| While driving at any speed it suddenly became hard to control vehicle. it started to veer all over the road and jerked further than the turn that was being made at the time. dealer has been contacted. *ak | |||
| 2 | 06/14/1997 | ||
| Suspension failed resulting in popping, clicking, rear end shifting down at stops with bouncing up and down when driving. | |||
| 10/29/1998 | |||
| When driving 40 mph the wheel wasn't leveled, causing the consumer to run off the road. when attemping to get back on the road, the vehicle flipped over four times, causing the consumer's daughter to fly out the window and the consumer was hurt to. *ak | |||
| 01/08/1998 | 1 | 12/19/1997 | |
| Vehicle suspension problems, causing loss of control, resulting in an accident. | |||
| 12/05/1997 | 1 | 11/04/1996 | |
| Vehicle rolle dover while off road. vehicle wa son level ground, making aleft turn in wet grass when it turned over, resulting in two injuries, and extensive property damage. | |||
| 12/05/1997 | 11/04/1996 | ||
| While driving , vehicle lost control and rolled over at relatively low speed, on level ground and wet grass. *ak | |||
| 0 | |||
| Recall repairs performed incorrectly. | |||
| SUSPENSION - FRONT | |||
| 06/03/2010 | 223500 | ||
| June 4, 2010 p. o. box 171 red banks, ms 38661 andy wise wmc tv 5 memphis, tn 38104 dear mr. wise and consumer investigators: walmart is selling recalled tires outlawed by the national highway traffic safety administration and department of transportation. this series was once sold by firestone. this tire is responsible for over 26,000 deaths and $1m in damages etc. goodyear bought the trademarked series mentioned in the subject line and is selling them only at walmart. this is the same product but different company. the tire's specifics are p25570r16. i am preparing to take this step further to get this series removed from the shelves. it is the tire's tread, depth, size, height, etc. that did not conform to the federal government's regulations an specificities. contact me to further discuss this issue via email at glynda23@yahoo.com | |||
| 08/01/2009 | 165 | 1 | |
| My brakes started squiking, and that went on for about a week and then it became hard for me to stop. so now i have a lot of squiking and i have to stop way before i am suppose to. i bought some brake pads that did not fix the problem. *tr | |||
| 12/31/2003 | 175000 | 1 | |
| The truck abruptly pulled to the right while driving at 35 mph. also, when this occurred there was a rattling noise from the front wheel. it sounded like something was loose. the truck pulled to the right with such force that it resulted in the truck hitting a curb and damaging the tire and rim. the mechanic indicated this could of been caused by a failure in the sway bar. *jb | |||
| 10/24/2001 | 1 | 01/01/1997 | |
| No summary listed for above vehicle. *ak | |||
| 12/05/2001 | 1 | 02/01/2001 | |
| No summary listed for abov evehicle. *ak | |||
| 11/30/2001 | 2 | 01/01/1997 | |
| Nhtsa has an ongoing preliminary investigation since july on this issue. this is for 1997-1998 ford expeditions, they have already re-called ford explorers and mountaineers for this problem. no safety defect listed. *ak | |||
| 11/07/2001 | 1 | 07/01/1997 | |
| No summary listed for above vehicle. *ak | |||
| 06/01/2001 | 1 | 05/01/2001 | |
| No summary listed for above vehicle. *ak | |||
| 12/04/1999 | 2 | 05/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 11/01/2000 | |||
| While the vehicle was traveling at speeds in excess of 50 mph front end had severe vibration, and there was a rattling noise. vehicle had to be stopped before vibration would stop. dealership has looked at vehicle, but could not determine cause for this problem. please provide any additional information / attachments.*ak | |||
| 01/27/2001 | 1 | 06/01/1997 | |
| There was no fore-warning of this break in suspension. without a doubt if i had not just gotten off the highway my sister and i would have been killed in a rollover!!! the dealer would not take a complaint to ford and gave me a hard time about fixing it since i did not purchase the car in connecticut at their dealership. i paid in cash, they would not use my warranty. *ak | |||
| 12/07/2000 | 1 | 07/01/1998 | |
| No summary listed for above vehicle. *ak | |||
| 05/19/2001 | 2 | ||
| No summary listed for above vehicle. *ak | |||
| 03/01/2001 | 1 | 04/01/1999 | |
| No summary listed for abov evehicle. *ak | |||
| 08/15/2001 | 1 | 08/01/1997 | |
| No summary listed for above vehicle. *ak | |||
| 06/01/2000 | |||
| My front supension was making bad squeaking noise but their is no grease fitting on the driver side so that you can grease it. so i took my vehicle to willoby ford and they told me that the supension arm or something needed to be replaced. i haven't had it replaced yet. would it be in my best intrest to wait and see what the gov't find out first?*ak | |||
| 05/15/2001 | 1 | 05/01/2001 | |
| Heavy vibration while driving at speeds over 55 mph, vehicle pulls to the left strongly even after alignment service.*ak | |||
| 1 | 09/01/1996 | ||
| Ford explorers just recalled for same failure. *ak | |||
| 02/01/1998 | |||
| Vehicle drifts to the right, aligned repeatedly and re-checked, continues to drift, created outside wear on drive tires. rear wiper failed during rain storm. power mirror works intermittenly. power windows do not operate when key is out making it dangerous to exit in an emergency. windshield wiper worked sporadically, replaced multi-function switch as per recall. driver's power seat 'clunks' with medium to hard stop or acceleration, making it difficult to steer. | |||
| 2 | |||
| Suspension system feels that it does not handle properly, bolt fell out of the front end, after repair front end fell out of the truck due to tie-rod ends pulling apart. | |||
| 2 | |||
| Vehicle has had continued stability problems, bolt fell from front end and the front end fell out of the truck after repair due to tie-rod ends pulling apart ripping out of location where they were screwed. | |||
| 10/31/1997 | |||
| Consumer experiencing problems with excessive wear of the front tires due to a problem with the front end. consumer has contacted the dealer, dealer unable to determine the problem. *ak | |||
| 09/15/1996 | 5 | ||
| While driving the car it pulls sometmes to the left or right, making driving hard. *ak | |||
| 05/21/1997 | |||
| Vehicle experiences stability problems. will change lanes or run off the road without oving steering wheel. *ak | |||
| 01/01/1997 | 0 | ||
| Driving over 40mph the front end wanders. driver cannot take eyes off the road for a second because vehicle would go off the road. please describe details. *ak | |||
| Misalignment, causing intermittent vibration. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 1 | |||
| Replaced front sway bar and stabilizer. front end squeals when holding steering wheel. *ak | |||
| 04/03/2000 | 03/01/2000 | ||
| I have had a problem with noise coming from the right rear of the expedition since we started leasing it on 3/30/00. i have taken the truck in numerous times lettng them know the noise was still there. i either was told nothing was found. well, eventually things started to go wrong with it. ball joint, blow out tire and ext. i have taken the truck in to candy ford over this issue over 6 times and nothing has been done. i recently took it in to goodyear to check the tires on it to see what was wrong with ith and they said the right rear axle was bent. so i have contacted candy ford again and they have the truck know looking at it. i would like to know how these dealers can sell you or lease you something with it have been damaged without informing you of this before sale is complete. i fell this dealer ship has put my family in sever danger by allowing me and my family to drive around in this vechile. i do not feel that i'm safe driving this vechile no matter the work they might do to it. there have been to many things that have gone wrong with it and still going wrong with it. | |||
| 07/15/2001 | 1 | 07/01/1997 | |
| Stabilizer bar end links were broken in half and had to be replaced. in addition at approx. 60,000 miles during 2000 c.y. all ball joints and tie rod ends had failed and had to be replaced at the cost of over $1600.00. the lube-for-life design for these components is a farce. they were rusted and warn out and created an unstable front suspension and steering situation. this vehicle has seen no off-road driving. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 08/10/2001 | |||
| Bolts in stabalizer bar and lower control arm broke when vehicle went over a pothole at 20mph. vehicle has been repaired at consumers expense by an independent mechanic.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 05/07/2002 | |||
| During a vehicle state inspection consumer was informed that lower ball joint had worn out.*ak | |||
| 01/15/2002 | 1 | ||
| Theres a clunking noise coming from vehicle while driving, took vehicle to dealer, and dealer informed consumer that linkage broke from stablizer bar. *ak consumer took the vehicle for alignment and dealer told her that both ball joints were very bad and would have to be replaced at her cost. *yd | |||
| SUSPENSION - FRONT - HUB | |||
| 05/23/2000 | 1 | 03/01/2000 | |
| Turning rt after a stop, i began to accelerate. instantly the vehicle began to lisp to the left and travel across the center lane. applying the brakes i could not turn back into the rt lane. the left drivers mirrow was ripped off as it clipped a neighbors lawn pole. standing i still could not turn the vehicle. it stopped. not able to exit the drivers door, i did the passengers. inspecting, the left front wheel was gone. towed to beaudrt ford the vehicle had twice the damage as at the scene. ( pictures were taken at both places). ask if there were any recalls, i was told no, 4 times. this is untrue. i have been forced to allow beaudry to fix my vehicle as they tell me they cannot get any ford engineers to inspect the car. this suv fell apart. 152,000 of the same year 4x4s were recalled. *ak | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 07/27/2001 | 2 | 01/01/1996 | |
| Have had the air suspension repaired as the check suspension light was constantly on. required 3 trips to dealers before problem diagnosed. cost $255.50 to have the air spring sole and solenoid assy replaced at ron hopkins ford dealer in elgin, illinois. is this covered on a recall or still under investigation. has been a problem since we purchased vehicle.*ak | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 07/19/2004 | 100000 | 1 | |
| The consumer took the vehicle in for inspection, and found that the front springs were broken. the consumer called the dealer, and was told that the parts were on back order. the manufacturer was contacted. *ak the truck was unable to be driven. ford recalled the taurus and the sable for their front coil springs. *sc *jb | |||
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - HANGER,BRACKET | |||
| 10/29/2002 | 1 | 01/01/2099 | |
| Pulling through a parking lot i felt a bump. after passing over the bump i looked back to see my spare tire sitting in the parking lot. the end of the cable that holds the bracket for the tire to be held in place was frayed. the peice which holds the bracket was gone. after calling my local ford dealership i was advised this would cost me $200.00 to replace the cable. a five year old car should not have a cable fray under it. if i had been going 70 mph this would have caused a horrific accident. dt | |||
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||
| 02/05/2003 | 62000 | 1 | 02/01/2000 |
| Torsion bar | |||
| 1 | |||
| Consumer stated the front torsion bar broke, which caused the vehicle to swerve. please provide any additional information.*jb | |||
| 10/20/2001 | 05/01/1997 | ||
| Front sway bar was disconnected on right side. right side link missing and left side worn out. *ak | |||
| 07/28/2001 | 2 | 01/01/1997 | |
| Both front sway bar links broken causing vehicle to exhibit extreme lean and sway during cornering.*ak | |||
| 03/01/2001 | 08/01/1997 | ||
| Bolt on front end sway bar disengaged. *ak | |||
| 04/03/2001 | |||
| Independent front torsion bar snapped while traveling approximately 5 to 10 mph over a speed bump. please provide any additional nformation/attachments.*ak | |||
| 03/06/2001 | 1 | 06/01/1997 | |
| While driving at about 20 mph heard a snap and vehicle front end sunk down. took to mechanic, and they said it was torsion bar. *ak | |||
| While driving over a speed bump at low speed front torsion bar snapped in two pieces, causing t supension to collapse. ford has been contacted. *ak | |||
| 01/12/2001 | 1 | 02/06/1997 | |
| Bolts for front suspension sway bar keep shreading off which could cause loss of vehicle control. *ak | |||
| 02/15/2001 | 1 | ||
| Right front torsion bar broke while driving. dealer has inspected and repaired vehicle at customer expense. *ak | |||
| 11/01/2000 | 1 | 12/04/1996 | |
| Front sway bar links have fallen out , causing steering to be miscalculated. ford has been contacted.*ak | |||
| 01/15/2000 | 1 | ||
| Front and rear sway bars keep breaking and disappearing. dealer notified, and informed consumer that not covered by warranty , and any repairs would be done at consumer's cost. *ak | |||
| Front end began making a popping noise when brakes were applied. this was due to a bad front sway bar. dealer has been contacted. *ak | |||
| 02/08/2000 | 12/01/1999 | ||
| Heared noise on turns and bumps. when inspected saw that torsion bar broke off the bushing.*ak | |||
| 01/21/2000 | 1 | 06/01/1997 | |
| Torsion bar on driver's side broke in two. left front side of vehicle dropped. *ak | |||
| 05/31/1999 | 1 | 06/01/1997 | |
| While driving my vehichle the torsion bar broke. the truck dropped in the right front and i was force to pull over. i work with two others that have expeditions (1997 and 1998) both have broke the same torsion bar on the same side. they are joe wittig and gary morse. *ak | |||
| While driving passenger's side torsion bar collasped. the dealer has been notified. *ak | |||
| Left front torsion bar broke, causing loss of vehicle control.*ak | |||
| 12/21/1998 | 1 | 01/05/1998 | |
| While driving on an interstate at 65 mph, the right front torsion bar broke and fell out from under the truck in the middle of the road. the torsion bar and the torsion bracket were replaced by the dealer. *ak | |||
| 03/20/1998 | |||
| Pe98009; independent front suspension torsion bar. while driving about 25 mph the independent front torsion bar cracked. the vehicle is being repaired at dealership. part on national back order. *ak | |||
| 03/09/1998 | 08/15/1997 | ||
| Torsion bar failed. | |||
| 01/06/1998 | 05/30/1997 | ||
| While driving vehicle 30-40 mph the torsion bar on driver's side snapped. dealer noted problem was possible manufacturing defect. *ak | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 10/23/2003 | 12000 | 1 | |
| While driving steering wheel became loose. was hard to maintain control of vehicle. took vehicle to dealership. mechanic indicated that the front stabilizer bar had snapped and needed to be repaired.*ak | |||
| 01/15/2003 | 1 | ||
| Defective stabilizer bar, it could break. *ak | |||
| 06/10/2002 | 1 | 10/01/1997 | |
| Pe 01 022/front stabilizer link: while getting an alignment, technician informed consumer that right front stabilizer bar was broken. dealer and manufacturer were notified and the parts were available for analysis. *ak *slc | |||
| 05/01/2002 | 1 | 09/01/2098 | |
| Found stabilizer bar link missing on right front. unknown as to when or how it failed except that front started pulling to the right continuously several months ago.*ak | |||
| 1 | |||
| Consumer requesting reimbursement for repairs for the front stabilizer bar link, consumer feels problem is with the design of the front stabilizer bar links on his vehicle, manufactuerer declined request. *tt | |||
| 01/15/2002 | 1 | ||
| Theres a clunking noise coming from vehicle while driving, took vehicle to dealer, and dealer informed consumer that linkage broke from stablizer bar. *ak consumer took the vehicle for alignment and dealer told her that both ball joints were very bad and would have to be replaced at her cost. *yd | |||
| 01/01/2002 | |||
| While driving front stabilizer bar and bolts fell off. had vehicle towed to dealer. mechanic replaced stabilizer bar link.*ak | |||
| 11/25/2001 | 1 | ||
| While traveling on rough roads or making a sharp turn in any direction there is a clunking noise coming from left/ front of vehicle. consumer noticed that stabilizer bar was disconnected. dealership was examining vehicle for this problem. please provide any additional information / documentation.*ak | |||
| 10/01/2000 | 0 | ||
| While driving about 45 mph, vehicle veered off the road and flipped over. took vehicle to a mechanic, and they said that stabilizer bar broke. please provide any further information.*ak | |||
| 09/01/2001 | 09/01/1997 | ||
| I read an article in the salt lake tribune newspaper a couple of days ago about the failure of the front stabilizer bar supports. when i got home today, i looked at mine and noticed that both the front bar supports are broken away from the bar. i do not know how long this has been like this, but i assume that it has been awhile. i also expect that the manufacturer will replace it at no charge since this seems to be a candidate for a recall.*ak | |||
| 12/18/2000 | 1 | 06/01/1997 | |
| I noticed nhtsa news release of 9/4/01 regarding 1997 ford expedition stabilizer failures and i thought i would submit my failure. both front stabilizer links were replaced by dealer, the day before i began a 3000 mile trip in winter from michigan to idaho and back. dealer said stabilizer arm broke. they replaced both to be safe. my cost was $104.52.*ak | |||
| 08/01/2001 | 1 | 09/01/1997 | |
| While traveling at 55 mph noticed steering wheel vibrating. consumer checked vehicle, and noticed that stablizer bar was missing. dealer has been notified. *ak *tt | |||
| 09/05/2001 | 2 | 07/01/1999 | |
| While replacing brake pads, noticed the stabilizer bars on both sides were not attached to the frame on top of the bars. link bolts on both sides are gone.very dangerous. *ak | |||
| 07/15/2001 | 1 | 07/01/1997 | |
| Stabilizer bar end links were broken in half and had to be replaced. in addition at approx. 60,000 miles during 2000 c.y. all ball joints and tie rod ends had failed and had to be replaced at the cost of over $1600.00. the lube-for-life design for these components is a farce. they were rusted and warn out and created an unstable front suspension and steering situation. this vehicle has seen no off-road driving. *ak | |||
| 08/25/2001 | 1 | 05/01/1999 | |
| While making a left turn the steering started feeling odd and i started to hear some noises coming from the front passenger side. the ford repair shop said the front stabilizer bar link had fallen off somehow.*ak | |||
| 09/05/2001 | 1 | 03/01/2001 | |
| After reading the news about nhtsa investigating stabalizer bar links on 1997-1998 ford expeditions i jacked mine up and found the passenger side link connector completely missing. i took the vehicle to the ford dealer and showed them the article. they said the vehicle is not under a recall and i would have to scedule an appointment to have it repaired and pay for it myself. i went to the parts department and bought the required pieces for $53. note that these are an upgraded item from the original equipment.*ak | |||
| 07/15/2001 | 1 | 05/01/2000 | |
| Pe 01 022/front sabilizer link failure: noticed noise when parking, and whenever a turn was being made, vehicle taken to dealer and informed consumer that both bars were broken. dealer made repairs at consumers cost. *ak *slc | |||
| 02/01/2000 | |||
| Vehicle was examined by the dealership for suspension problems and noises. dealers determined that pitman arm and stabilizer bar had cracked. repairs have yet to be made. please provide any additional information/attachments.*ak | |||
| 08/10/2001 | |||
| Bolts in stabalizer bar and lower control arm broke when vehicle went over a pothole at 20mph. vehicle has been repaired at consumers expense by an independent mechanic.*ak | |||
| 12/19/2000 | |||
| Stablizer linkage which was connected to control arm fell down. consumer saw linkage hanging down under chassis. contacted dealer, and dealer replaced stabilizer linkage. *ak | |||
| 07/20/2001 | 2 | 06/01/1997 | |
| Vehicle was taken to dealer for a routine check. while up on lift, consumer noticed that one of the links on left side was broken, and other side was just hanging down. when putting on brakes front of vehicle would go down. there was an open investigation by nhtsa on this problem. *ak the front stablizer bar was repaired by the dealer, but the consumer was seeking refund because the part was defective. *yh | |||
| 08/15/2001 | 0 | ||
| While driving at 60 heard funny noise on the bottom. pulled over and saw that driver's side stablizer bar was gone. vehicle shook alot because of this problem. consumer has yet to contact ford. please provide any further information.*ak | |||
| Stabilizer bar pin has broken on both driver's and passener's sides. also, problem was similar to problem that was recalled for ford explorer. consumer has contacted dealer. please provide any further details. *ak | |||
| 09/01/2000 | 1 | 12/10/1999 | |
| Vehicle had been vibrating at speeds over 60 mph, left front bolt in stabilizer bar was broken. replaced bolt, and vibrating stopped. also, vehicle seemed to be more stable when windy. *ak | |||
| 1 | 04/01/1997 | ||
| The vehicles front suspension stabilizer anchor line assemblies were broken the bolts rusted,the right side assembly totally missing. *et | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 08/01/2001 | |||
| Vehicle sways left to right at any speed. vehicle was taken dealer for repairs, and mechanic noticed that both front bushings popped off. mechanic stated it was a common problem at that shop.*ak | |||
| SUSPENSION - REAR | |||
| 06/01/2009 | 1 | ||
| There is excessive play in the steering wheel, it rocks from side to side. i am a mechanic so i replaced both shaft bearings but this did not cure the problem. the upper steering shaft will need to be replaced because the yoke is wearing out causing this condition. if the yoke should snap the ability to steer will be lost and can cause death. this is a crucial and critical steering component that should last the life of the vehicle. can you let me know if this is covered by the manufacturer as this repair will have to be done asap. also the rear lower control arms are rusted out they actually have holes in them i would like to know if this would be covered as well. this vehicle is well maintained, i have driven a lot of different vehicles and never seen steering and suspension parts wear out like this before. they don't make them like they used to. i like my truck though,i will buy another ford in the future, but for right now i got to keep this one rolling down the highway. thankyou *tr | |||
| 08/01/2009 | 165 | 1 | |
| My brakes started squiking, and that went on for about a week and then it became hard for me to stop. so now i have a lot of squiking and i have to stop way before i am suppose to. i bought some brake pads that did not fix the problem. *tr | |||
| 10/01/2007 | 158000 | 2 | 08/01/2005 |
| Tl*the contact owns a 1997 ford expedition. while driving 25 mph, the front driver side tire disengaged without warning. as a result, the vehicle crashed into the curb. the mechanic stated that the lugs were stripped and could have caused the failure. there is a recall for the wheels: lugs/nuts/bolts (nhtsa campaign id # 98v095000) however, the dealer stated that her vin was not included. the contact stated that while driving 15 mph, she heard a clinking noise coming from the rear of the vehicle. the vehicle was towed to the dealer and they stated that the rear axle track bar bracket separated from the frame. there is a recall for the suspension: rear (nhtsa campaign # 96v252000) however, the dealer stated that her vin was not included. in addition, while driving 55 mph, the spare tire disengaged without warning. as of february 11, 2008, the dealer had not inspected the vehicle for this failure. the failure mileage was 158,000 and current mileage was 160,000. updated 03-11-08 *bf updated 03/11/08 *tr | |||
| 11/28/2007 | 1 | 08/15/2005 | |
| First complain: rear end differential problem - ford safety recall no. 96s60 explains that 1997 ford expeditions rear axle track bar can seperate from the frame due to missing welds or a weld pattern that is not fully compatible with the design level of the bracket. this recall states that ford is responsible for the repair of this defect from 12/1996 forward, regardless of the age, mileage, or ownership. this did happen to my vehicle and i did contact ford, and they will not repair this. *tr | |||
| 08/28/2002 | 1 | ||
| When i take off the gas is sticky and takes alot to get it going, when turning from stop my rear end vibrates like it's going to fall off. aready had the transmission replaced by the dealer ship i got the car from. driver side window clunks when rolling down, motor makes a knocking noise when cold. i just don't expect this kind of problems when you pay alot of money for a nice car.*ak | |||
| 09/24/2002 | |||
| Consumer states that the rear axle trac bar bracket separated. please provide any further information. *mr | |||
| 06/17/2002 | |||
| Both bolts on sway bar support bracket were stripped. manufacturer was notified. feel free to provide any further information.*ak | |||
| 05/24/2002 | 1 | 09/01/2099 | |
| After making a right turn off a major parkway in westchester county ny, where we had been traveling at 60 mph, i made a right turn at exit . after proceeding 25 feet, a horrific noise was heard, the car lost steering ability and shook and bucked wildly. hit a tree on roadside and came to rest. found that the left tie rod ball joint completely separated and the left wheel had no steering at all. the incident would have killed my entire family had it happened at highway speed. this should not be possible. prior to this, last year, both sway bar links fractured, also resulting in a near crash situation. this vehicle needs to be investigated. it is a death machine on wheels!!!!*ak | |||
| 04/08/2001 | 2 | 08/05/1997 | |
| Drivers side sway bar link hanging, the passenger side link is missing completely, replace sway bar link and lube sway bar bushing. | |||
| 10/26/2001 | 0 | ||
| There was a noise coming from underneath vehicle. consumer looked underneath, and noticed that left sway bar was broken. dealership was aware of problem.*ak | |||
| 03/10/2001 | 2 | 12/01/1996 | |
| Both sway bar end links failed-- right in 3/01 and the left just failed in 8/01. handling goes bad with excess front body roll. design is poor with a single long bolt that is over stressed and corrodes, then fails. it is not easy for the average consumer to even detect that it happened unless you get under the car and look. | |||
| 07/03/2001 | 2 | 11/01/1999 | |
| Expedition failed inspection due to both sway bar links broken. checked with ford and there were no recalls on expedition for this problem.*ak | |||
| 07/07/2001 | 1 | 06/01/1997 | |
| Consumer was having a problem with sway bar. sway bar has bolts on each side broke. nothing was holding sway bar in place. contacted dealer, and dealer was not willing to do anything.*ak a local repair shop found the front end high speed anti sway bar links were completely missing. *slc | |||
| 06/01/2001 | 1 | ||
| When making right hand turns vehicle intermittently acts like back is independent from front. when coming to a stop, vehicle bucks and drags. dealer informed consumer that motor, rear sway bar link, forward drive shaft and speed sensor needed to be replaced. *ak | |||
| 01/12/2001 | 1 | 02/01/1997 | |
| The bolts that hold the sway bar in place on the front of my 1997 ford expedition broke off completely. had i been driving on a freeway or around a corner i feel that i would have lost control of my vehicle. i have contacted my ford dealer for repairs.*ak | |||
| 03/05/2001 | |||
| Sway bar link had broken and was just hanging from vehicle.*ak | |||
| 01/15/2000 | 1 | ||
| Front and rear sway bars keep breaking and disappearing. dealer notified, and informed consumer that not covered by warranty , and any repairs would be done at consumer's cost. *ak | |||
| 06/21/2000 | 1 | 06/01/2000 | |
| Pulled out of my driveway into traffic with family in vehicle and almost immediately lost all steering control. tie rod end snapped out (faulty design), replaced with moog brand properly designed outer tie rod. also the sway bar separated from the truck. this vehicle is not used for any type of off road driving, there was no warning before the tie rod went. more than one auto mechanic has told me that ford is the only auto company that make their tie rods in this manner. there does not seem to be any safety feature to the tie rod end to keep it from falling out. i had just been traveling on the interstate at 65 mph two minutes prior to the total loss of vehicle control. we are certainly aware that the mileage on our vehicle warrants some wear and tear, however, these tie rods are just not made properly. please research the design used and compare to the more appropriately designed moog brand replacements. also the sway bar is completely unattached from the vehicle on the left front side. *ak | |||
| 06/08/2000 | 03/01/1999 | ||
| Lost control while turning into an intersection at 5 mph due to driver's side inner tie rod disconnecting. also, both side sway bar links fell off. dealer was not contacted. *ak *ml | |||
| 01/01/1997 | 02/01/1997 | ||
| Sway bar links are missing, detected during a brake job. dealer has been notified. *ak.et. | |||
| 1 | 02/01/1998 | ||
| Rear sway bar fell out of bushing, making difficult to control. engine has rough idle.roof rack fell off due to screws that hold rack to roof were not installed.exterior moldings and glass trim discolored.passenger power window sticks and squeaks.serpentine belt noisy upon cold morning starts. | |||
| 2 | 02/01/1998 | ||
| Hood light connection faulty.'clunk' going over moderate bumps due to suspension concern-dealer said it was because my gas tank was 3/4 full and it was 'sloshing' around.technician described a 'transmission chatter' but was unable to determine cause.steering wheel has 1/2 inch of play.***our vehicle has had 42 repairs, 38 repair days, 36 pages of warranty work and over $10,000(cdn) in warranty costs. it has 6 warranty repairs pending (plus a repeated request to address the documented 'piston slap'). we are currently slated for arbitration with camvap october 27, 1999. feel free to contact us. we are simply fed up! regarding the signature card, if it is applicable for canada please forward us a card. if we can be of any assistance please let me know. | |||
| 02/01/1999 | |||
| Whenever the vehicle is attached to trailer the rear wheel would vibrate and shake. dealer/manufacturer notified and informed consumer that they are aware and nothing can be done until they found the problem. meantime, consumer is unable to use vehicle for the purpose for which he is paying for. can nhtsa help in this matter. *ak | |||
| 06/01/1998 | |||
| Right rear sway bar bushing failed, failure was noticed while towing a boat. vehicle bounced and lost control. swerved upon making left hand turn and hit a guardrail. | |||
| 05/17/1997 | 5 | ||
| When traveling at speeds 70mph & up the vehicle's rear would sway back & forth. had steering control problem. took vehicle to dealer & no fault was found with the steering. *ak | |||
| Dealer claims to have no information on recall. the recall states that the rear axle bar bracket can separate from the frame due to missing welds or inadequate weld penetration. (id #97v171000) | |||
| 04/23/1997 | |||
| Swerved upon making left hand turn vehicle hit guard rail. noticeable noise from rear end. dilemma: sway bar not attached to rubber bushings and separated from its frame. refer to serv. bul. 10596. *ak | |||
| 03/21/1997 | |||
| Had problem repaired according to recall notice (#96v252000); problem has since returned. *ak | |||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 10/08/2003 | 92000 | 1 | 12/24/1996 |
| My 1997 ford expedition xlt rear air suspension at times will lower to an extremely shallow height. this is most likely to occur overnight; although it does not always happen. in fact, it has been known to occur after the vehicle has been sitting for as little as an hour and a half. on other occasions, the vehicle does not appear to lower at all, even after sitting overnight. the dealership cannot seem to diagnose the problem. another mechanic believes that the problem is with either the vehicle's computer system, which appears to be signaling the valves on the air bags to release air but not signaling the valves to close at the proper point. he further suggested (either alternatively or perhaps additionally) that the problem might lie with the air compressor which is not properly regulating the release of air from these valves. he discounted any suspicion that this was any type of a leak in either the air bags or air lines, since no leak had been detected by the dealership and since the vehicle did not regularly lower after extended periods of idle time. *la | |||
| 06/01/1997 | 5 | ||
| Rear air suspension system lifts rear of vehicle twice over the normal height, and bounces violently over normal street and highway surfaces. on occasion vehicle has gone out of control on the shoulder of the street before it could be stopped. *ak | |||
| SUSPENSION - REAR - SPRINGS - COIL SPRINGS | |||
| 07/14/2001 | |||
| Nhtsa recall 96v252000/ manufacturer's recall 96s60/rear axle: vehicle would vibrate when driving 70 mph. dealer notified, and informed consumer that vehicle was not covered under that recall due to vin. feel free to provide any further information.*ak | |||