Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 15794 | 04/01/2002 | 637511 | Some 4x2 vehicles equipped with p275/60/r17 continental-general tires may exhibit a highway speed tire vibration. *tt | 12/02/2002 | |
| 15727 | 03/01/2002 | 636371 | Some 4x2 vehicles equipped with p275/60/r17 continental general tires may exhibit a highway speed tire vibration. *tt | 11/07/2002 | |
| 9852 | 04/13/1998 | 601290 | Information on tire company telephone numbers for customer assistance. *yc | 07/17/1998 | |
| BC5195961001 | 10/01/1996 | 50472 | Firestone p235 tires may exhibit a high frequency vibration at 65-75 mph. *tt | 04/24/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 05/18/2010 | |||
| Tl- the contact owns a 1997 ford expedition with four dayton timberline ht 265/75/16 tires. the contact stated that on all four tires the sidewall is separating from the rest of the tire. the manufacturer has not been contacted. the failure mileage was unknown. rd | |||
| 06/03/2010 | 223500 | ||
| June 4, 2010 p. o. box 171 red banks, ms 38661 andy wise wmc tv 5 memphis, tn 38104 dear mr. wise and consumer investigators: walmart is selling recalled tires outlawed by the national highway traffic safety administration and department of transportation. this series was once sold by firestone. this tire is responsible for over 26,000 deaths and $1m in damages etc. goodyear bought the trademarked series mentioned in the subject line and is selling them only at walmart. this is the same product but different company. the tire's specifics are p25570r16. i am preparing to take this step further to get this series removed from the shelves. it is the tire's tread, depth, size, height, etc. that did not conform to the federal government's regulations an specificities. contact me to further discuss this issue via email at glynda23@yahoo.com | |||
| 04/03/2000 | 03/01/2000 | ||
| I have had a problem with noise coming from the right rear of the expedition since we started leasing it on 3/30/00. i have taken the truck in numerous times lettng them know the noise was still there. i either was told nothing was found. well, eventually things started to go wrong with it. ball joint, blow out tire and ext. i have taken the truck in to candy ford over this issue over 6 times and nothing has been done. i recently took it in to goodyear to check the tires on it to see what was wrong with ith and they said the right rear axle was bent. so i have contacted candy ford again and they have the truck know looking at it. i would like to know how these dealers can sell you or lease you something with it have been damaged without informing you of this before sale is complete. i fell this dealer ship has put my family in sever danger by allowing me and my family to drive around in this vechile. i do not feel that i'm safe driving this vechile no matter the work they might do to it. there have been to many things that have gone wrong with it and still going wrong with it. | |||
| 06/14/2001 | 1 | 01/01/2000 | |
| They have not fix my truck and i'm having a lot of problems contact them i'm in the military and due to transfer to jax, fl and my truck still is not fix, they want me to have a expert look at the tire and i don't have the money for and expert so they told me i have 45 days before the drop my file. help. *ak (dot number: w2cu10x278 tiresize: p255/70r16) | |||
| 06/14/2001 | 1 | 01/01/2000 | |
| They have not fix my truck and i'm having a lot of problems contact them i'm in the military and due to transfer to jax, fl and my truck still is not fix, they want me to have a expert look at the tire and i don't have the money for and expert so they told me i have 45 days before the drop my file. help. *ak | |||
| 06/21/2001 | 1 | 02/01/2001 | |
| Tire failure, causing immediate deflation while traveling at highway speed. tires rotated and serviced 3 days before failure. suspect possible defect with tires. all four tires subsequently replaced and still in possession, if needed. *ak (tiresize: p265/70r17) | |||
| 02/20/2001 | 1 | 08/01/1997 | |
| Tread separated. cap came completely off from the sidewalls.*ak (tiresize: p255/70r16)( dot number: tire size: p255/70r16 ) | |||
| 11/03/2000 | 07/01/1997 | ||
| I understand that there is an inquiry concerning the safety of the above mentioned tires. on 11/03/00 i had preventative maintenance completed on my vehicle (oil change/tire rotation). the service representative advised me that my tires were becoming choppy. he showed me by running my hand over the surface of the tire. the tire was not smooth, but in certain areas it appeared that the tire was raised. i felt that this condition was odd since i would believe that the tread would wear smoothly during continued operation. understanding the concern about tread seperation, and not being an expert, i suspected that this may be occurring. i sent a mesage to the customer service section of goodyear and was advised that 39,000 was the life expectiancy of those tires. i disagree and felt their explantation was unacceptable. i advised goodyear that it was intent to file a complaint with your organization. my concern is for the safety of my family and that of the other motorist. thank you all for your assistance. john williams. *ak( dot number: load e tire size: p265/70r17 ) | |||
| 08/26/2000 | 1 | 01/01/1996 | |
| Tire was only on the vehicle for 2 months prior to the blowout. tire had less than 2,000 miles in service. tire disintigrated with no warning. no hazards observed in road. believe it was a classic tread separation. defective product. good news was that no one was injured.*ak( dot number: tire size: p265/70r17 ) | |||
| 11/03/2000 | 07/01/1997 | ||
| I understand that there is an inquiry concerning the safety of the above mentioned tires. on 11/03/00 i had preventative maintenance completed on my vehicle (oil change/tire rotation). the service representative advised me that my tires were becoming choppy. he showed me by running my hand over the surface of the tire. the tire was not smooth, but in certain areas it appeared that the tire was raised. i felt that this condition was odd since i would believe that the tread would wear smoothly during continued operation. understanding the concern about tread seperation, and not being an expert, i suspected that this may be occurring. i sent a mesage to the customer service section of goodyear and was advised that 39,000 was the life expectiancy of those tires. i disagree and felt their explantation was unacceptable. i advised goodyear that it was intent to file a complaint with your organization. my concern is for the safety of my family and that of the other motorist. thank you all for your assistance. john williams. *ak (dot number: load e tiresize: p265/70r17) | |||
| 08/26/2000 | 1 | 01/01/1996 | |
| Tire was only on the vehicle for 2 months prior to the blowout. tire had less than 2,000 miles in service. tire disintigrated with no warning. no hazards observed in road. believe it was a classic tread separation. defective product. good news was that no one was injured.*ak (tiresize: p265/70r17)( dot number: tire size: p265/70r17 ) | |||
| 04/29/1997 | |||
| Two cracks in cast alloy wheel caused the tire to lose air . *ak | |||
| 01/01/1998 | 5 | 12/01/1997 | |
| Tires are very dangers on wet pavement. they vehicle becomes very slippery. after the tire have 5 to 10k miles. i understand that the tire in question was made originally for the for the expedition by good year only, and now other manufactures has it. please try it out and let me know. my wife almost got in a big accident because of that, and my self been very close to it many times. thanks julio( dot number: tire size: 255-70-16 ) | |||
| 11/01/1998 | |||
| Tire moving around rim/wheel. manufacture wants to 'glue' tire to the rim. i suggested possible rim or tire defect, needs replacement....not a glue bandaid.( dot number: ) | |||
| 10/15/1998 | 1 | 04/01/1998 | |
| The goodyear wranglers rts tires are original equipment on the ford expedition,they have a tendancy to hydroplane on wet roads. expierenced major loss of control in a rainstorm traveling at 25mph on a 45mph road. entered a slight curve, no steering response vehicle proceed to head straight until comming in contact with a concrete bicycle path,in which forced the vehicel to turn abrubtly, hydroplaning again going across two lanes until driver regained control. tires show no major wear, no uneven tread or any defects. these stock goodyear tires also produce major vibrations at highway speeds.ford should not use these tires as original equipment tires.( dot number: tire size: 255-70-16 ) | |||
| 11/01/1997 | 1 | 05/01/1997 | |
| Tires used on vehicle are not for snow/icy conditions, studded snow tires are not available for 17'' wheels. | |||
| TIRES - SIDEWALL | |||
| 04/01/1997 | 5 | 04/01/1997 | |
| Firestone wilderness at tires, size p255/70r16, cause steering wheel to vibrate and shake especially while travelling between 60 and 70 mph, vehicle would pull to the right of the road, these problems occurred for the first 30000 miles, air was leaking through the sidewall causing tires to go flat, consumer noticed cracks in sidewalls, consumer replaced tires with michelins and has not experienced any more problems, 12 tires caused vibration and 5 of those developed cracks on the sidewall. *slc | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 03/21/2010 | 78215 | ||
| Tl*the contact owns a 1997 ford expedition. while coming to a stop sign at 3 mph, the contact suddenly heard a noise. upon stopping, the contact noticed that the spare tire had fallen off because of a broken cable. the contact called an authorized dealership and the dealer stated that they would not be able to inspect or repair the vehicle. the current mileage was 78,525. the failure mileage was 78,215. | |||
| 04/12/2009 | 136000 | 1 | |
| Our spare tire that was mounted underneath the car, -fell off- while driving through a residential neighborhood. the cable broke that was holding it in place underneath the car. thank goodness we were not on the freeway. it will cost $100. to repair. *tr | |||
| 06/27/2005 | 165000 | 1 | |
| Dt: on june 27, 2005 while driving about 65 mph the consumer heard a noise. and upon stopping, the consumer noticed the spare tire fell off. no damage to the vehicle was reported. the cable broke completely off, and the tire was gone. owner called ford, and they were not concerned.*ak the brake line ruptured. *jb | |||
| 01/15/2005 | 102300 | 1 | 01/20/1997 |
| The spare tire of my 1997 ford expedition (truck) is normally threaded with a wire rope and winched up into place beneath the back of the expedition. it works well and is easier to use than the traditional bolt/plate. however, in january 2005,my wife was driving on grant road a major street in tucson arizona and the wire rope broke and the tire flew off from beneath our expedition and bounced wildly down the road. fortunately nothing and no one hit the tire; but there was potential for a very serious accident if it had been hit by one or more cars. traffic stopped and my wife went back and retrieved the errant tire from the middle of three lanes. i do not know if the cable was corroded; but living in a dry climate of the arizona desert i do not believe this was the case. there was no rust of any kind i could see. i believe ford motor company should notify truck owners to inspect the cable for defects. we were very lucky that a lot of damage wasn't done to other vehicles or humans. *jb | |||
| 07/16/2004 | 170 | 1 | 03/15/1998 |
| The spare tire retention cable failed, causing the spare tire to fall out of the bottom of my 1997 ford expedition. this happened under normal highway driving conditions on a busy section of road. there fortunately were no vehicles following at the time or there most assuredly would have been an accident. *ak | |||
| 12/20/2002 | 1 | 03/25/1997 | |
| Spare tire fell off of 1997 ford expedition while driving on road. the spare is suspended by a cable under the rear section of the vehicle. this event occurred while driving at very slow speed. however, the car following behind my vehicle could not avoid the fallen tire and drove over the top. the defective tire suspension cable was replaced, at my expense, by a local dealer. i am concerned about what may have happened if this had occurred while driving on the freeway. *ak | |||
| 76000 | 1 | ||
| Consumer states that spare tire cable snapped in half while driving at highway speed. consumer saw the tire rolling down the highway. *ak | |||
| 01/20/2003 | 150000 | 1 | 02/01/1998 |
| While driving and without warning spare tire fell off from back of vehicle. *ak *tt | |||
| 05/06/2001 | 1 | 03/18/1997 | |
| Cable that binds up spare tire fails to release spare tire for use. design was very flawed.*ak consumer states he bought design flaw to the attention of ford, they pulled the part from the parts bin for the 2001 expedition and it was exactly the same as consumer's vehicle.*jb | |||
| TIRES - TREAD/BELT | |||
| 09/16/2000 | 2 | ||
| The left rear and right front tires experienced tread separation (firestone wilderness at p265/70r17). nlm | |||
| 04/27/2001 | 1 | ||
| Consumer noticed that all 4 tires' tread was cracking, and steel wires were showing. firestone prorated with same type wilderness at. 3 of the tires had 8 30 seconds, and 1 had 4 30 seconds. tires size 255/70r16 on 1997, ford, expedition. *ak | |||
| 01/19/2001 | 1 | ||
| Consumer noticed 2 four inch long crevices in the tread of the tire, 1 sixteen inch long crevices across and along the tire tread (firestone wilderness at p225/70r16). nlm | |||
| 1 | |||
| The goodyear wrangler rt-s tire experienced separation and blow out while driving, consumer lost temporary control of the vehicle. *mjs | |||
| 12/29/1999 | 1 | 04/01/1997 | |
| Totaol tread separation, number on tire are pdcuc5wr117, i have tire, rim and all paperwork related to claim with goodyear which reflects they denied claim even prior to inspection and did not provide me with inspection report (dot number: 109s tiresize: p25570r16) | |||
| 12/29/1999 | 1 | 04/01/1997 | |
| Total tread seperation/ goodyear contacted neg action. i have tire , rim and all paperwork relating to claim with goodyear. (dot number: pdcuc5wr11 tiresize: p25570r16) | |||
| 07/16/2000 | 0 | ||
| Consumer was traveling about 75mph on highway and heard a humming noise. right rear tire tread separated. tire peeled like a downut. tire was a firestone wilderness #atx 2657/5r16114s n/s. consumer will call the maufacturer in the morning. *ak | |||
| 08/08/2000 | 10/11/1997 | ||
| Passenger's side front tire went flat, and within a 24 hour period, rear side passenger's side bubbled. the flat tire was repaired by a tire dealership, but has gone flat again. orginal tire equipment, purchased on a 1997, ford expedition. please list tire size and dot #. *ak goodyear 255/70/r16 *mw | |||
| 08/04/2000 | 13 | ||
| Pe00020, aftermarket tire with 30 miles on them, all tires in total of 13 had flats which needed to be patched up. it seemed that hole was getting bigger. goodyear dealer said it was due to the heat which was causing rubber to get soft, and easily getting a hole in it. *ak firestone reimbursed the customer for the tires that had flats. tire size 255/70r16. *yh | |||
| 01/05/1997 | |||
| Vehicle is swaying from left to right because the four ply tires are to0 small for vehicle. *ak | |||