Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 5206 | 12/01/1998 | 615338 | For certain vehicles the octane shorting bar located on the passenger side of engine compartment near the bulkhead is not intended to be functional in reducing detonation / spark knock. *tt | 01/13/2001 | |
| 12747 | 05/01/1999 | 6091718 | Some vehicles may exhibit inaccurate compass readings if not set at pre-delivery inspection (pdi). *tt | 11/14/2000 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 02208 | 10/14/2002 | 10013060 | Climate control a/c service tech tips. *eh | 04/07/2005 | |
| 12994 | 07/01/1999 | 614779 | Subject regarding a/c vacuum reservoir / check valve location for the air conditioning system. *tt | 12/14/2000 | |
| 0018 | 01/10/2000 | 612297 | Vehicles equipped with electronic automatic temperature control (eatc) , may exerience the blower motor staying on high after desired temperature is reached and/ or the system does not maintain set temperature. *mjs | 06/07/2000 | |
| 6686 | 07/02/1999 | 610729 | Subject regarding air conditioner vacuum reservoir / check valve location. *tt | 05/11/2000 | |
| 13342 | 10/01/1999 | 609620 | Vehicles with 2.4l, 4.6l, and 5.4l engines may exhibit an a/c moan at idle. *tt | 04/04/2000 | |
| 99196 | 09/20/1999 | 6090087 | Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt | 03/08/2000 | |
| 99195 | 09/20/1999 | 6090085 | Service information for musty and mildew type odors coming from the air conditioning / heating system. *tt | 03/06/2000 | |
| 99128 | 06/14/1999 | 606449 | Some vehicles may exhibit a whistling noise while driving with a/c in the off position at speeds above 64 km/h (40 mph). *tt | 08/20/1999 | |
| 98239 | 11/23/1998 | 603723 | Experiencing no or intermittent auxillary a/c mode / blower control on some vehicles. *yc8 | 03/03/1999 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 11783 | 08/01/1998 | 615285 | Subject regarding vehicles equipped with compact disc players. *tt | 01/12/2001 | |
| 4694 | 08/01/1998 | 615232 | Some factury installed cd changers may have revised shipping locations for the cd magazine. *tt | 01/08/2001 | |
| 4666 | 08/01/1998 | 615202 | Vehicles built from 5/15/98 through 7/24/98 that are equipped with compact disc players should have the yellow shipping clip on the compact disc magazine removed prior to vehicle delivery. *tt | 01/03/2001 | |
| 13773 | 01/01/2000 | 612800 | Information for compact disc player problems, radio may display no dj- no dusc or cd will not eject. *mjs | 06/12/2000 | |
| 986001 | 01/01/1998 | 605797 | Information regarding publication cd update. *ak | 06/12/2000 | |
| 13712 | 01/01/2000 | 612700 | Information regarding vehicles that experience the radios that display no dj-no disc or cd will not eject. *mjs | 06/12/2000 | |
| 7929 | 01/01/2000 | 7929 | 612424 | Diagnostic information for compact disc player problems. | 06/08/2000 |
| 9811342 | 02/01/1998 | 607512 | Information on removing the radio chassis from some vehicles. *tt | 09/24/1999 | |
| 99-4694 | 09/01/1998 | 607120 | Subject regarding vehicles with factory installed cd changers having revised shipping locations for the cd magazine. *tt | 09/13/1999 | |
| 99129 | 06/14/1999 | 606460 | Experiencing a whine / buzz type noise in the speakers of the entertainment radio or two-way radio on vehicles with an in-tank electric fuel pump. *tt | 08/24/1999 | |
| 9873 | 04/13/1998 | 601341 | Experiencing a whining / buzzing noise in the speakers of the entertainment radio or two-way radio. *tt | 07/24/1998 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||
| PE99060 | FORD MOTOR COMPANY | 09/27/1999 | 03/08/2000 | FACTORY INSTALLED TOWING HITCH SEPARATIO | 00V073000 | |
| Odi has received five reports involving 1997 through 1999 ford expedition and lincoln navigator vehicles that allege some of the eight hitch mounting bolts either became loose or came completely out ofits retaining plate.one of the complainants indicated that while towing a trailer the hitch actually separated from the frame on the passenger's side of the vehicle when the four mounting bolts on the side came completely out.this allower the hitch and trailer to contact the pavement.inspection of the four bolts on the driver's side reveled that they were loose as well.this investigation has been opened to further study the issue. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 05/14/2005 | 1 | 11/16/2004 | |
| 98 ford expedition...left rear spark plug blew out of motor. | |||
| 04/02/1999 | 1 | 08/28/1998 | |
| Consumer stated there was a noise coming from the left front of vehicle, dealer installed dust cap and mud flaps, however the dust cap and mud flaps became loose.*jb *yh | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 08/19/1998 | 1 | 12/01/1997 | |
| A/c coil bacteria growth.yh | |||
| 03/09/2000 | 3 | 04/01/1998 | |
| Constantly brought to dealership who continually says nothing is wrong with vehicle. no safety defect listed within summary. *ak | |||
| 1 | 10/04/1998 | ||
| Climate control circuit failed. yh | |||
| 06/29/1998 | |||
| The air conditioning compressor broke. due a defective bolt the belt slipped off, and the car stopped in the middle of the freeway. also, the engine check light kept coming on. upon notification of dealer, the mechanic stated that the light was on because of the belt slipping off. repair work was done. the bolts were replaced, and the light still came on. the dealer cannot duplicate the problem. | |||
| 09/01/1998 | |||
| Speed sensitive power steering: at the time of purchase the vehicle pulled right. the vehicle also exhibited a problem i call steering burst or hang. when turning either left or right the power assist steering would continue to apply pressure to the steering wheel. this continued pressure could only be stoped by jerking hard, back in the opposite direction on the steering wheel. another issue experienced is when accelerating hard from a stop or passing etc. the vehicle moves to the right of the lane of travel. this occurs in a surprisingly quick and unusual manner as if the vehicle where dog tracking to the right.?. the vehicle was aligned by the dearler 4 times in the first weak of ownership. also the frame and the tires were checked. after the forth alignment i noticed the vehicle wondering left & right on the road. suspecting somthing fishy, i took the vehicle to an independent auto shop. the mechanic ther pointed out visually the caster and camber adjustment slots and how they were maxed out. the caster and camber had been intentionally set to 3 degrees and 6 degrees out of manufactors specifications so as to pull left. left so as to bury the pull right problem. this steering system is either mal-engineered, mal-assembled or has defective parts. a problem which the dealer nor manufacturer can resolve or don't want to resolve it. ford had two of thier reps look at the problem. both times they stated the vehicle operates as per design. the last time they (ford & dealer) had the vehicle they deactivated the speed sensitve feature which makes the problem feel less apparent but is non the less still there. the power steering is now stiffer and tighter i can only surmise to further attemp to cover -up the problem. other expeditions i test drove had the same problem. and on theford expedition enthusiest web site there are many of the same complaints. the a/c failure was catastrophic the vehicle had to be towed, late at night i might add. more details please call. | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 11/30/2004 | 86000 | 5 | |
| Heater coil was replaced five times. the dealer stated that radio was making the part defective. the coil went out again, and the vehicle was down. manufacturer stated no more replacements. *ak | |||
| 01/07/2004 | 40000 | 1 | |
| The radio fades from left to right and front to back slightly on its own. i have had this in for service 4 times and they can never find it, but when i leave my self and everyone who rides in it can hear the problem. this will keep me from buying again. *la | |||
| 1 | 10/01/1998 | ||
| Radio replaced. cj | |||
| 05/01/1998 | 1 | 09/01/1997 | |
| Cd changer failed. yh | |||
| 1 | |||
| Radio and speakers failed. mjs | |||
| 01/22/1999 | 1 | 08/01/1998 | |
| Cd player locked up. | |||
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||
| 07/15/2000 | 1 | 04/29/1998 | |
| Under cable mount for the spare tire broke while driving, causing spare to fall. dealer has been contacted.*ak | |||
| 05/01/2000 | |||
| While vehicle was traveling on the street at 25 mph spare tire cable snapped, causing tire to fall off the rack under the vehicle and onto the street. dealer/manufacturer were not contacted at this time. *ak | |||
| 10/23/1999 | |||
| While driving at approximately 55 mph on the freeway roof luggage rack and luggage came off vehicle . dealer notified and refused to repair unless cost goes to consumer. *ak | |||
| 09/08/1999 | |||
| While the vehicle was traveling spare tire cable, located underneath vehicle, broke, and allowed the spare tire to fall onto the street. this could have caused a vehicle accident. dealer/manufacturer were not contacted at this time. *ak | |||