Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
10/05/2005122000107/15/2000
 My wife was driving her 1998 ford expedition on the highway when her spare tire suddenly fell from beneath the vehicle and kicked up the rear end. fortunately, she did not lose control, and the cars behind her were able to swerve around the loose tire without incident. upon inspection, we found that the cable which supports the spare tire snapped off at the end. our local ford dealer says there is no recurrent problem, and that we can purchase a new spare tire carrier (just like the defective one) for $100. however, with a simple search online, i found numerous documented cases just like mine where the spare tire mechanism failed and loose tires have caused crashes and injuries. i do not think it is responsible to put these vehicles back on the road when the tire can fall out at any moment.*jb
02/08/2004111000102/19/2003
 Hello, my name is john franco and i live in martinez, ca. i have a 1998 ford expedition with approximatelt 111,000 miles on it. i recently had a spark plug pop out while driving. after researching the root cause of the problem i determined that it is inherent in my type of engine. there are a number of websites with stories of ford owners who experienced identical problems. one of the websites is: www.consumeraffairs.com/automotive/ford_spark.html this is a nationwide problem. can you please look into it. the cost to repair this problem is approximately $3,000. thank you, john franco
05/09/2003
 The cable which holds the assembly of the spare tire under the vehicle broke while driving and caused the tire to drop onto the roadway. *nlm
1
 Windows- all power windows occassionally will not let up if down or down if up. engine- when stopped, gives an intermitten vibration. child locks- engages when unlock power locks. turn signal- if steering wheel not straight, can't engage turn signal. tires- making sound as if they will peel off at any moment. (tiresize: p255/70r16)( dot number: tire size: p255/70r16 )
03/26/19992
 On two occasions vehicle experienced high acceleration while driving. also, cruise control would not engage/engine check light remained on/vehicle would jerk whenever transmission changed gears, and both odometer/speedometer failed to operate. dealer notified. *ak
06/05/1998
 Not specified.
06/29/1998
 The air conditioning compressor broke. due a defective bolt the belt slipped off, and the car stopped in the middle of the freeway. also, the engine check light kept coming on. upon notification of dealer, the mechanic stated that the light was on because of the belt slipping off. repair work was done. the bolts were replaced, and the light still came on. the dealer cannot duplicate the problem.
06/09/199818
 While driving about 55 mph suspension light came on without a reason. consumer took vehicle to dealer for repairs. dealer had repaired vehicle a couple of times before, but the problem still occurs. *ak
05/16/1998411/13/1997
 Engine loses power. also, oil gauge anf temporature gauge activate.
 Requesting information on fuel tank location.