Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
03/15/2011200000
 Tl* the contact owns a 1998 ford expedition. while parked, the contact noticed both the passenger and driver side seat belt latches for the middle row of the vehicle were fractured. the contact stated that the passenger seated in the middle row of the vehicle was unable to buckle the seat belt. the vehicle was not taken to a dealer for diagnostics or repairs. the approximate failure mileage was 200,000. the vin was not available.
 Passenger's seat belt retractor wrapped around child's waist. manufacturer is aware of problem.*ak
01/01/1998109/01/1997
 Seat belt plastic molding failed. *yc
1
 Middle seat belt failed. *yc
SEAT BELTS - FRONT
08/06/2004833001
 Consumer's vehicle was involved in a collision and the passenger's seat belt did not hold. the passenger sustained a shoulder injury.*ak
SEAT BELTS - FRONT - ANCHORAGE
05/12/1999201/01/1998
 Low speed driver side impact by dodge minivan resulted in rollover accident. driver side roof crush and seat belt failure resulted in broken neck for driver. now c-6 quadraplegic
07/08/20001
 Consumer and 2 year old child were involved in a accident, the childs seat belt unlatched and his car seat completely flipped over. nlm
06/01/1998
 Due to the design of the seat belt mounting points, car seats do not fit properly, seats move and are not stable.
08/18/199801/09/1998
 Bolt on shoulder harness fell off and seat belt fell into driver lap during a normal stop.
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
01/24/2006125500106/01/1998
 Dt*: the contact stated the left front driver's seat belt will not properly lock into the buckle assembly. this failure occurred without incident. the vehicle has not been seen by a dealer. updated 02/28/06. *jb
 While trying to buckle child in rear seat buckle mechanism broke, making it impossible to use seat belt.*ak
02/01/20010
 Second row seat, seatbelt on passenger's side will not stay fastened.*ak
10/15/1999
 On-going / intermittent problem with lap belt latch in 2nd. row, failing to engage, leaving occupant without any restraint if involved in a vehicle collision. dealer notified. unable to use this position for child safety seat. *ak
05/01/1998109/01/1997
 Rear seat belt latch failed. yh
SEAT BELTS - FRONT - RETRACTOR
02/11/200001/01/1998
 Lap belt in rear seat would not retract whenever shoulder belt was used on rear driver's side. if the shoulder belt was released from the child safety seat the lap belt would retract. dealer notified, and informed consumer to contact manufacturer. however, no reponse was received. car seat cannot be safely placed in the middle seat with this defective seat belt. seatbelt was replaced with another defective belt. no help from ford. *ak *ml
12/20/1999
 While driving 35 mph on a sheet of ice vehicle lost control and slid into a guardrail. upon a frontal impact, driver's and passenger's airbags did not deploy, whichnot protecting the occupants. also, driver's seatbelt did not retract, which did not hold the occupant in seat, and causing occupant to sustain injuries. please provide further information. *ak
 When installing css on left side of second row the middle seatbelt retractor will quit working due to pressure on the left seat. *ak
SEAT BELTS - FRONT - WEBBING
09/14/2001104/01/1999
 The support bolt on the left side has broken and the right side is bent and ready to break. i do have photos. the seat belts are ripping in half at a point where the belt is inside the reel. both shoulder belts on the 3rd seat have ripped and the left side 2nd seat shoulder belt has ripped aprox. 3/4 of the way through. ford will not commit to replacement, will only evaluate.
 Child in rear outbound seat got shoulder belt caught under her leg when attempting to unlatch the seat belt. seat belt became very tight and would not release, causing the parents to cut the child out the belt. consumer has contacted the dealer. please provide any further details.*ak
SEAT BELTS - REAR
03/08/20041300002506/01/2002
 Safety belt on 98 ford expdition will not function. belt will latch, then when pulled, will release. the cover on the belt is loose and it will not function properly. have contcted ford 6 times with no reply.
10/15/20031
 Rear seat belt broke from the wall. dealer notified. ak
10/03/2003
 The rear drivers side seat belt buckle failed. the consumer will provide further details. *nlm
1
 Consumer noticed second row middle seat belt broke, seat belt was unable to lock. *ak
1
 Son was sitting on the passenger very rear seat--he turned in a complete circle which caused the safety restraint to wrap around his torso--tried to loosen the seat belt would not release--the belt became tighter--had to cut the belt to get my son out of the restraint
 Ts