Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 15794 | 04/01/2002 | 637511 | Some 4x2 vehicles equipped with p275/60/r17 continental-general tires may exhibit a highway speed tire vibration. *tt | 12/02/2002 | |
| 15727 | 03/01/2002 | 636371 | Some 4x2 vehicles equipped with p275/60/r17 continental general tires may exhibit a highway speed tire vibration. *tt | 11/07/2002 | |
| 9852 | 04/13/1998 | 601290 | Information on tire company telephone numbers for customer assistance. *yc | 07/17/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 02/20/2009 | 136455 | 1 | |
| While driving on the highway on 02/20/2009 i experienced a blow out on the passengers right front tire. the speed was about 60 mph. i then experienced a second blowout 30 days later 03/20/2009 on the left rear drivers tire. once again this was about 1.5 -2 hrs of highway driving. my whole family of 4 was in the suv at the time. now i don't feel safe with the other two tires. *tr | |||
| 08/16/2008 | 308000 | ||
| Tl*the contact owns a 1998 ford expedition. while driving approximately 65 mph, the contact heard a clunking noise underneath the vehicle. the rear driver's side tire detached from the vehicle. the contact veered to the other side of the road. there were no warnings prior to the failure. the vehicle was towed to an independent mechanic and repaired. the failure and current mileages were 308,000. | |||
| 06/01/2008 | 1 | ||
| On sunday, june 1st 2008, i was traveling southbound on the highway 99 in my wife's 1998 ford expedition from fruitridge rd to florin rd. as i exited onto florin rd going westbound, i heard what sounded like plastic caught on the side. i pulled into the 76 gas station on florin road and east parkway to asses the damage. the valve stem on my nearly new goodyear eagle gt ii 285/50-20 tire had torn. the horror is that i decided to take my wife's truck and leave my 2002 ford excursion at home that morning because it had my boat attached and i didn't want to move it. this incident could have resulted in extreme harm done to my wife and children. it cost me time and money to correct this problem. *tr | |||
| 07/12/2004 | 120000 | 1 | |
| While vehicle was parked rear passenger side tire blew out. dealership was notified, but did not resolve the problem. big-o, lt26570r17. *ak | |||
| 12/17/2002 | 20000 | 2 | 12/10/1997 |
| While driving at 80 mph, vehicle's left rear tire experienced a blow out. the dealer stated that the tire was defective and replaced the tire free of charge. *nlm a second tire was found to be defective. a metal belt was sticking out of the sidewall, which was the same place where the other tire failed. scc | |||
| 07/10/1999 | 1 | ||
| These are areas that have had an impact on other components of the vehicle such as tire wear, and brakes. my mechanic stated this is a recurring problem with ford motor that should be addressed.*ak | |||
| Vehicle would rock at any speed due to stabilizer bar bolts missing, and allowing bar to hang from vehicle. mechanic had bolts replaced. this problem also caused tires to wear uneven. *ak | |||
| 10/26/2001 | 1 | 07/24/2001 | |
| While driving 30-35 mph and making left turn, vehicle felt like it was going to flip over. this happened again at 20 mph while turning right. dealer towed vehicle and was checking vehicle at this time.*ak consumer stated the dealer replaced all the tires.*slc | |||
| 07/21/2001 | 1 | 06/01/1998 | |
| Blow out problem similar to those reported for firestone tires. tread separation. 8/32 left on tire at time of failure.*ak (dot number: m6t6 wdor tiresize: p265/70r17) | |||
| 07/13/2001 | 1 | 01/01/1998 | |
| This is a report about a near crash which was caused by a tire blowout. *ak (dot number: ? tiresize: rt/s) | |||
| 06/01/2001 | 1 | 02/01/1998 | |
| At 8:30 am on a cool morning, the tire suddenly exploded without any warning after only 3 miles on i-17, and a total of 16 miles from start up. the highway was dry and clean. i coasted to a stop without braking, or any steering problem. the outside side wall is completely seperated 3600from the tread. there are 25 radial splits in the sidewall, averaging 3 long, almost to the rim. the tread shows no damage. the inside sidewall has one damaged area near the tread. the tire was not hot. the other three tires appear to be ok, but so did this one prior to failure. i have photos, and will keep the tire for inspection. the tire was made in canada. please advise if you want the tire or photos. (tiresize: p255/70r16)( dot number: tire size: p255/70r16 ) | |||
| 04/29/2001 | 1 | 04/15/1998 | |
| While driving about 70 mph front left tire had a blowout. goodyear, wrangler, p-265/70r17. *ak consumer states tire was too blown apart to determine it there was a tread separation and feels that these original light truck tires should not be installed on a heavy suv such as this. *slc | |||
| 03/23/2001 | 1 | 02/01/1999 | |
| On interstate at 70mph vehicle became hard to control for about 2-3 miles. as we slowed down the tire blew out. tire was smoking and shredded in several places. when returned home we tried to get medford lincoln dealership in dothan, al to replace the tire. they stated it was a roadhazard and would sell us a tire for $135. we took the tire to a goodyear dealership in dothan, al and thay stated they found a piece of plastic in the tire and said that was what made it shred and gave us a piece of plastic he said was lying in the tire. we took the vehicle back to medford and they said they saw the plastic the day before but never said anything about it to us. was there really a piece of plastic in the tire and if so how did it get in the tire and why didn't medford lincoln dealership in dothan, al mention it was in there, or was this just a cover up on there part? we noticed on a web site where there had been complaints about goodyear wrangler tires before. we just want the tire replaced and confidence that our other tires are safe. *ak (tiresize: p255/70r16)( dot number: tire size: p255/70r16 ) | |||
| 06/16/1999 | 2 | 06/01/1998 | |
| Two front tires destroyed without impact to any object. *ak (tiresize: p255/70516)( dot number: tire size: p255/70516 ) | |||
| 10/20/2000 | 2 | 02/01/1999 | |
| None( dot number: ) | |||
| 1 | |||
| Windows- all power windows occassionally will not let up if down or down if up. engine- when stopped, gives an intermitten vibration. child locks- engages when unlock power locks. turn signal- if steering wheel not straight, can't engage turn signal. tires- making sound as if they will peel off at any moment. (tiresize: p255/70r16)( dot number: tire size: p255/70r16 ) | |||
| 08/27/2000 | 1 | 03/01/1998 | |
| Left, rear tire completely disentegrated while driving on interstate at 65 mph. *ak( dot number: tire size: p255/70rx1 ) | |||
| 07/05/1999 | 1 | 04/01/1999 | |
| While driving our expedition on the freeway at approximatly 55 miles per hour, over smooth dry road conditions suddenly the right rear tire exploded, i felt the truck lift up a little then we could hear the rim scraping on the road. i pulled over imediatly and could see that the tire looked as though it had disintegrated. after changing it with the spare tire i took it straight to the dealer where i had bought the truck, they told me i would have to call back later in the weak to talk to an representative so i called them back on monday and they told me i must have hit something and thats what must have happend. i told them no i did not and that i am a carefull driver you see my wife and two children where also in the car with me at the time,besides i would have seen or heard the noise if i had hit something. they where very rude to me. then i told my wife what they said and she was very upset with them ( korum ford ) she called and complained and got very angry with them over the phone and they hung up on her, so we sent a letter to ford motor co . i then took the tire to goodyear and they at least treated me with some respect they said the tire could be sent out for independent study which if it showed no defect in the tire then i would have to pay full price or they could simply discount a new tire by 50% since it was a questionable cause. the goodyear dealer told me in his opinion the tire ford uses is too light for such a big truck, the expedition falls just under the maximum weight limit for the tire and since it is a tall vehicle it leans a lot around corners putting a lot of stress on the tire.then i remembered that when the tire blew i had just come out of some s curves in the road. when the tire blew it also damaged the rim which is a $350 dollar rim and the cost of a new tire it was about $500 dollars!! a bit expencive for a blow out . but at least no one was hurt ! had i not been attentive to my driving we could have crashed into the fullsize van n | |||
| Firestone wilderness/at, size p235/75r16,standard equipment on this truck were out of round , and wobbled. tread also separated under hot weather conditions. firestone was not contacted. consumer replaced at own expense. *ak | |||
| 04/06/2000 | 1 | 07/01/1998 | |
| While traveling at 40 to 45 mph left front torsion bar broke away from the suspension, flying to the other side of the vehicle, and causing a blowout of the right tires. dealer has been contacted. *ak | |||
| 11/09/1998 | 2 | 09/03/1998 | |
| Tires (255/70 r16 goodyear) failed. yh | |||
| 08/01/1998 | |||
| The consumer was involved in an accident due to the failure of the tires. while the consumer was in the process of making a right turn, the tire fell off of the vehicle, causing the consumer to run into a concrete structure. manufacturer has been contacted. *ak | |||
| Recall for lugs: nuts also affects brake hub area of vehicle. due to undertorqueing, brake rotors warped. also overtorqueing causes difficulty in changing tire in the event of a flat. *ak | |||
| TIRES - SIDEWALL | |||
| 08/29/2004 | 52000 | 1 | 06/29/1998 |
| Traveling on new portion of i-670 my rear tire blew out. suv has 52,000 miles on it, the tire that blew was the original and it had 6,000 miles on it. spare was put on suv oct 30, 2003.*jb | |||
| 08/01/1998 | |||
| Sidewall of the passenger side front tire is coming apart. *ak (tiresize: 26570r17)( dot number: tire size: 26570r17 ) | |||
| 06/01/2000 | 2 | 02/01/2000 | |
| 2 tires suffered sidewall failures, 2 or more holes in sidewall, cool air temperature about 55 degrees f. tires inflated to 35 psi, both failures on improved gravel/ dirt roads in alaska, both tires destroyed, no damage to vehicle.( dot number: tire size: p265/70r17 ) | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 11/09/2004 | 87000 | 1 | |
| While driving 5 mph the spare tire located underneath the vehicle disconnected from the vehicle and fell onto the ground. dealership was notified, but did not resolve the problem. *ak | |||
| 07/12/2004 | 70000 | 1 | |
| While parking spare tire rack bolts located underneath the vehicle snapped. this caused the spare tire to fall to the ground. dealership was notified,but did not resolve the problem. *ak | |||
| TIRES - TREAD/BELT | |||
| 10/13/2005 | 60000 | 1 | 06/01/2003 |
| Dt: the steel belt is sticking out of the rubber on the tire. it is occurring where the tread meets the sidewall. the tire is a goodyear wrangler rt/s p265/70r17. the contact noticed that this problem had allowed air to leak out of the tire. this was on october 13, 2005. the tire was located on the front passenger's side . the contact examined the tire, and found that there was no puncture marks in the tire. when the contact took vehicle back to the dealer, they said that it was due to driving on a low tire. the contact had not driven with the tire on the vehicle when he noticed the problem. the tire was purchased used. *ak | |||
| 06/05/2004 | 1 | ||
| Separation of tire tread from tire leading to substantial car body damage. ak | |||
| 03/22/2004 | 1 | ||
| While driving 55 mph a loud noise was heard coming from the passenger side wheel. consumer was able to pull over. consumer noticed that tire blew out. also, was warped from the inner side. consumer was able to change the tire, and drive vehicle to the dealer for inspection. michelin, p195/55r15, dot 895vb68x4100*ak | |||
| 06/01/2001 | 1 | 02/01/1998 | |
| At 8:30 am on a cool morning, the tire suddenly exploded without any warning after only 3 miles on i-17, and a total of 16 miles from start up. the highway was dry and clean. i coasted to a stop without braking, or any steering problem. the outside side wall is completely seperated 3600from the tread. there are 25 radial splits in the sidewall, averaging 3 long, almost to the rim. the tread shows no damage. the inside sidewall has one damaged area near the tread. the tire was not hot. the other three tires appear to be ok, but so did this one prior to failure. i have photos, and will keep the tire for inspection. the tire was made in canada. please advise if you want the tire or photos. (tiresize: p255/70r16)( dot number: tire size: p255/70r16 ) | |||
| 06/01/2001 | 1 | 02/01/1998 | |
| At 8:30 am on a cool morning, the tire suddenly exploded without any warning after only 3 miles on i-17, and a total of 16 miles from start up. the highway was dry and clean. i coasted to a stop without braking, or any steering problem. the outside side wall is completely separated 3600from the tread. there are 25 radial splits in the sidewall, averaging 3 long, almost to the rim. the tread shows no damage. the inside sidewall has one damaged area near the tread. the tire was not hot. the other three tires appear to be ok, but so did this one prior to failure. i have photos, and will keep the tire for inspection. the tire was made in canada. please advise if you want the tire or photos. *ak (tiresize: p255/70r16)( dot number: tire size: p255/70r16 ) | |||
| 09/01/2000 | 1 | 06/12/1998 | |
| Pe00 048; consumer was traveling 45mph on road and felt vibration. vehicle was hauling a boat and he heard a bumping noise. consumer was able to pull over to side shoulder and noticed that passenger's right tire tread had separated from rim. he has contacted goodyear. there were no injuries reported. boat that vehicle was hauling was in weight limitations. *ak consumer states tread was separated from over approximately 1/3 of the tire, also 2 tears are down the outer sidewall and steelbelts separated and exposed, tire is goodyear wrangler rt/s, size p255/70r16, dot # mkcuwd0r018. *slc | |||
| 02/01/2000 | 0 | ||
| Pe00-020; consumer was traveling about 65mph and rear side driver's tire separated from rim. the tires were replaced, and there were no injuries.*ak | |||
| 07/31/2000 | |||
| Pe00020; tire tread separation: while driving about 65 mph driver heard a noise coming from the right rear tire. driver continued to drive. expedition did not shake, and there was no loss of control. after looking at the tire, owner saw that two chunks of tread were missing from tire. this was a firestone, wilderness tire, 25570r16. new tire purchased with the expedtion. firestone has been contacted about the tire. firestone is willing to replace tire. *ak | |||