Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| CHILD SEAT | |||
| 07/13/2009 | |||
| Tl*the contact owns a 1999 ford expedition. the vehicle has a 2009 evenflo discovery child restraint seat, model 3021899 (na). the seat was manufactured on january 30, 2009. the child was properly secured in the infant only child restraint seat. the contact observed that the top portion of the harness retainer clip, used to secure the harness straps, failed without warning. there were no injuries. the child restraint seat was installed using the latch system. the restraint seat was replaced due to the safety issues. the manufacturer was notified of the malfunction. the vin, mileages, and purchase date were unknown. | |||
| CHILD SEAT - MATERIAL/PADDING | |||
| 02/01/1999 | |||
| I hadcar seat problem with the on my way car seat by evenflo. i reported it by phone and also wrote a letter to the president of evenflo. my car seat is 3 1/2 years old. my 7 month old son grabbed the fiberfill from the under part of the padding. we were on our way home from a long trip and thankfully realized he was puddled in vomit and choking silently. i looked back to see what it was that i was hearing and realized he was choking. evenflo apologized and mentioned that the new car seat cover had a special design so that it couldn't happen again. i mentioned that they should put out a warning or recall because it could happen to another parent and they might not be so fortunate. children of this young age are very oral. it can happen again. in fact i had warned one of my friends of the problem because she had the same cover and it was not on securely(like mine) anymore. two days later she found a wad of the fiberfill in her young daughters mouth. she immediately pulled it out and i might add, was as shocked as i was. evenflo's response was to say thank you for letting us know, we'll bring it up at the next meeting. they also said they take their job seriously but couldn't let me know if a recall would happen. they said there are so many of the old car seats out there and that they would see if anyone else complained as i did. i commented that i thought it was crazy to wait for another incident to happen. a child could die. they said they'd do what they could. sounds like a poor excuse to me. they need to make sure all the children being put in this car seat are safe from choking to death on the backing of the old cover. thank you | |||