Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| COMMUNICATIONS - HORN ASSEMBLY | |||
| 01/31/2001 | 6 | 04/01/1999 | |
| 1999 ford expedition experiencing problems with the head gaskets. *mr the consumer felt that the engine should be replaced at no cost. the passenger side head gasket leaked oil badly. ford replaced the head gasket once while under the manufacturer 36k mile warranty. the head gasket was replaced again at the consumers expense because the leak resumed. the consumer was informed by three different ford technicians that the oil passage in the block of the engine was so close to the edge of the block that a head gasket would have a problem preventing oil from leaking out and ford developed 2 or 3 revised head gaskets to address the problem since 1999. after th second repair ofthe head gasket, one of the heads leaked anti-freeze. other problems were: an inoperative horn, transmission shifting made a whining noise and the vehicle would not heat up when at zero. *sc *jb | |||
| 10/01/1999 | |||
| Only a very small area on steering wheel is designated for horn. have been in several situatoins where i needed to honk the horn quickly and hit the steering wheel hard with palm of hand and the horn did not sound. you must look down and find the tiny horn symbols that are the same color as the steering wheel and press hard with one or two fingers. not a very user-friendly design to say the least. the ford dealer and ford customer service refuse to acknowledge any issue with the horn design. *ak | |||
| The design flaw of the horn is difficult to find in an emercency which possibly could prevent an accident. *yc | |||
| 08/01/1999 | |||
| Whenever the horn, located on steering wheel, is hit with heal on heal it fails to work. only it has worked when small picture of horn was located & pressed. location of horn is hazardous to driver. difficult to use in case of emergency. *ak | |||