Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
1274705/01/19996091718Some vehicles may exhibit inaccurate compass readings if not set at pre-delivery inspection (pdi). *tt11/14/2000
EQUIPMENT - ELECTRICAL
1328710/01/1999609608A production change was put into effect that discontinued the instantaneous fuel economy display. *tt04/04/2000
720410/01/19996090796Production change was put into effect that discontinued the instantaneous fuel economy display. *tt03/30/2000
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
0220810/14/200210013060Climate control a/c service tech tips. *eh04/07/2005
1565202/01/2002630706Concerns with climate control system air discharged through the defroster ducts only, regardless of setting. *tt04/19/2002
1462701/01/2001617999Conditions on climate control system air flows through defrost only. *jb04/03/2001
1299407/01/1999614779Subject regarding a/c vacuum reservoir / check valve location for the air conditioning system. *tt12/14/2000
003202/07/2000612318Vehicles may experience air conditioning inaccurate ambient temperature displayed- vehicles equipped with eatc- continental and ls built through 10/15/99, all others built through 8/31/99. *mjs06/07/2000
001801/10/2000612297Vehicles equipped with electronic automatic temperature control (eatc) , may exerience the blower motor staying on high after desired temperature is reached and/ or the system does not maintain set temperature. *mjs06/07/2000
668607/02/1999610729Subject regarding air conditioner vacuum reservoir / check valve location. *tt05/11/2000
655307/01/1999610680Information regarding ambient temperture display strategy. *tt05/10/2000
9919609/20/19996090087Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt03/08/2000
9912806/14/1999606449Some vehicles may exhibit a whistling noise while driving with a/c in the off position at speeds above 64 km/h (40 mph). *tt08/20/1999
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
1329010/01/19996092100Some vehicles may exhibit a cd changer with a cd magazine that jams / will not eject. *tt11/24/2000
1371201/01/2000612700Information regarding vehicles that experience the radios that display no dj-no disc or cd will not eject. *mjs06/12/2000
1377301/01/2000612800Information for compact disc player problems, radio may display no dj- no dusc or cd will not eject. *mjs06/12/2000
792901/01/20007929612424Diagnostic information for compact disc player problems.06/08/2000
720710/01/19996090801Some vehicles may exhibit a cd changer with a cd magazine that jams / will not eject. *tt03/30/2000
9912906/14/1999606460Experiencing a whine / buzz type noise in the speakers of the entertainment radio or two-way radio on vehicles with an in-tank electric fuel pump. *tt08/24/1999
574503/01/1999605198Some vehicles equipped with a dual media (am / fm / cassette / cd) or am / fm cassette radio may exhibit an intermittent or inoperative rear speaker. *tt06/03/1999

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
EQUIPMENT
PE99060FORD MOTOR COMPANY09/27/199903/08/2000FACTORY INSTALLED TOWING HITCH SEPARATIO00V073000
 Odi has received five reports involving 1997 through 1999 ford expedition and lincoln navigator vehicles that allege some of the eight hitch mounting bolts either became loose or came completely out ofits retaining plate.one of the complainants indicated that while towing a trailer the hitch actually separated from the frame on the passenger's side of the vehicle when the four mounting bolts on the side came completely out.this allower the hitch and trailer to contact the pavement.inspection of the four bolts on the driver's side reveled that they were loose as well.this investigation has been opened to further study the issue.
EQUIPMENT - ELECTRICAL
PE05033FORD MOTOR COMPANY06/15/200510/13/2005ELECTRICAL SYSTEM FAILURE
 Odi has received 39 reports alleging that water leaks around the windshield causing electrical failures, including but not limited to the windshield wipers and the headlamps.ford reports that water entering the vehicle can wet the power distribution box (pdb) and the generic electronic module (gem).these components control various electrical systems in the vehicle.this investigation has been upgraded to an engineering analysis, ea05015, to allow further investigation of the issue and to assess the nature of the potential safety consequence.

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
06/01/2005
 I have a 1999 expedition that has a piston that is slapping. it seems to be a common problem with the 1999 expeditions. i wanted to ask if there are any recalls on the horizon for this consistent probelm.
08/03/2002004/23/1999
 Interior lights malfunctioning, daytime running lights not working correctly, heating/cooling system not working properly; stays on even when key is not in ignition. when ignition is turned on or off, the woofer makes a loud thumping sound. woofer inoperable. right sign wing never worked properly/ will not open or close. braking system is doubtful, it squeaks, and when gas is released engine and braking are not coordinated smoothly . constant squeaking when in motion. dealerships service repair personal neglect and refuse to find the causes, even though vehicle is still under warranty. *nlm
01/18/2003900001
 1999 expedition spare tire cable failed. broke while pulling out of a parking lot causing the spare tire to fall to the ground. could have caused a fatality in another vehicle if it occured at high speed. a tire shop was the last to replace the spare. they say they are not responsible. i have always tightened it fully in the past. i assume that it may have been a bit loose and wore through the cable over time as it rubbed on the wheel.
EQUIPMENT ADAPTIVE
02/24/20051200001
 An igloo cooler was plugged into the cigarette lighter. the fuse to the igloo cooler blew and melted through, blowing out all of the related fuses. (this was not the fault of the vehicle) *ak unable to see the year of this vehicle. *sc
EQUIPMENT - ELECTRICAL
12/20/2000
 While using cigarette lighter at night consumer was burned trying to put lighter back in dash, it was not lit up. *ak *slc
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
04/03/2000212/01/1998
 Tires: had a blowout on the highway in april of this year. i went to the nearest firestone dealer. he inspected the tire and reported that it was defective and not repairable, so i bought a new one. ever since this happened, the vehicle vibrated terribly at highway speeds. reported (3times) to dealership since april. each report is documented. allegedly fixed each time. finally on 8/04/00 the tire was declared defective by the dealership and was replaced.(i have documentation/receipts on all work). problem is that the truck still vibrates at highway speeds although at lower mph than previously reported. air conditioning: first reported strong moldy odor back in jan 1999. was told by ford service rep. that it was due to the truck's having been idle in the hot sun/parking lot prior to my purchasing it. i was told that it would dissipate in time. it did not. i brought it in three times since then. each time i asked that the cause be fixed and not just the symptoms. on the 4th visit, i involved the owner and his dealership hired an outside company to remove the mold from the system. they claimed to have done so but during the cleaning process they added a chemical/perfume that is so strong, one cannot tell if the actual problem is still present or not. i was told (by the service rep) the owner was so offended by this smell that he had the company come back out & redo the truck to remove the added chemical. they were unsuccessful as it smells very strong even today (2 weeks later). my concern is as follows; if they removed the mold and smell then why would they need to add a chemical/perfume? i believe that they added this chemical to mask the fact that the mold is still present. i think that all they were able to do was overpower the stench of mold by adding this fragrance. i want the cause of the problem fixed, not just the symptoms. having mold spores blown into my face is a risk to my health and is of serious concern to all. my truck is not the only one.
08/12/1999108/01/1999
 This is a replacement vehicle from ford for my 1999 ford expedition. the replacement vehicle has many of the same problems. the stalling when accelerating in an intersection is a serious safety problem. we we're nearly t- boned. ford sometimes admits that they are aware of the problems and then at times will deny them. please investigate
EQUIPMENT - MECHANICAL - CARRIER/RACK
01/23/2002105/01/1999
 Retaining cable that holds spare tire snug against undercarriage failed in apparent overload; cable was separated at point where it attached to metallic end keeper, and where it passes thru crosspiece that applies pressure to tire rim. crank mechanism which jack handle attaches to and is used to raise/lower spare tire from its position under the vehicle, is supposed to (according to owner's manual) ratchet when tire is snugged against undercarriage, and it is impossible to overtighten. suspect ratcheting mechanism not functioning properly, allowing excessive pressure to be applied to cable, precipitating failure---or cable is sub-standard. no signs of rust/corrision.ire and rim. dealer had replaced spare tire 10/2001 during tire recall/replacement, otherwise, the mechanish had never been used. of great importance: there is no redundancy in system; it is a single-point failure. if cable fails, tire could fall directly onto roadway into on-coming traffic, or cause driver to lose control if it wedges under vehicle and roadway. *ak
12/20/2000110/01/1999
 Cable separated from bolt and spare tire fell off in the middle of the road while i was driving. could have been a major problem if it occured on the freeway or a major roadway. lucky that the problem occured on a side street. *ak
04/25/2000112/01/1998
 When pulling into traffic spare tire cable broke, causing spare tire to fall off from underneath the vehicle. consumer has contacted dealer. *ak *ml
EQUIPMENT - MECHANICAL - JACKS
08/29/2000104/01/1998
 Jack which is the original equipment purchased with the vehicle is not strong enough to hold vehicle when changing a tire. *ak