Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 030709 | 04/01/2003 | 10002680 | Repeat air suspension compressor drier failures. *tt | 09/10/2003 | |
| 15692 | 03/01/2002 | 636326 | Some vehicles may exhibit a squeak, snap, rattle, or clunk in the front end when turning or going over bumps. *tt | 11/07/2002 | |
| 13158 | 08/01/1999 | 6091971 | Some vehicles equipped with four wheel air suspension may require a ride height adjustment procedure be performed before setting alignment. *tt | 11/17/2000 | |
| 13725 | 01/01/2000 | 612719 | Some vehicles may exhibit a vibration/moan at highway speeds. *mjs | 06/12/2000 | |
| 6930 | 09/01/1999 | 6090270 | Subject regarding vehicles with four wheel air suspension may require a ride height adjustment procedure performed before setting alignment. *tt | 03/13/2000 | |
| 99157 | 07/26/1999 | 608436 | Some vehicles may exhibit vibration, shimmy and body boom at speeds above 72 km/h (45 mph). *tt | 12/01/1999 | |
| 996037 | 06/01/1999 | 606951 | Subject regarding alignment information. *tt | 09/08/1999 | |
| SUSPENSION - FRONT | |||||
| 15502 | 12/01/2001 | 630612 | Concerns with pop/clunk/click noise from the front suspension when making low-speed turns in forward or reverse gears. *tt | 04/18/2002 | |
| 15407 | 11/01/2001 | 630420 | Concerns with a pop/clunk/click noise coming from the front suspension when making low-speed turns in forward or reverse gears. *tt | 04/17/2002 | |
| 15326 | 10/01/2001 | 630235 | Some vehicles may exhibit a pop/clunk/click noise from the front suspension when making low speed turns in either forward or reverse. *tt | 04/15/2002 | |
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 0392 | 05/12/2003 | 10002775 | Repeat air suspension compressor drier failures. *tt | 09/17/2003 | |
| 16015 | 07/01/2002 | 636202 | Some vehicles with air suspension may exhibit an initial or repeat compressor dryer failure. *tt | 11/06/2002 | |
| 15651 | 02/01/2002 | 630704 | Some vehicles equipped with air suspension may exhibit an air leak and/or overnight bleed down of the air suspension. *tt | 04/19/2002 | |
| 15362 | 11/01/2001 | 630374 | Some vehicles may exhibit air suspension malfunction. *tt | 04/16/2002 | |
| 15528 | 01/01/2002 | 630059 | Subject regarding air suspension compressor quality. *yd | 04/12/2002 | |
| 14359 | 09/01/2000 | 618633 | Subject pertaining to air suspension leaks. *jb | 04/18/2001 | |
| 7823 | 01/01/2000 | 7823 | 612214 | Expedition and navigators equipped with four wheel air suspension may require a ride height adjustment procedure be performed, before setting alignment. when adjusting ride height reference the 1990 expedition and navigator workshop manual | 06/07/2000 |
| 98254 | 12/21/1998 | 603643 | Some vehicles equipped with air suspension may exhibit an intermittent check suspension lamp on and diagnostic trouble code (dtc) c1770 and/or c1845 illuminated. *yc | 03/01/1999 | |
| SUSPENSION - REAR | |||||
| 050618 | 01/01/2005 | 05126 | 10016789 | Rear axle noise repair. *sc | 10/07/2005 |
| 0084 | 04/17/2000 | 613578 | Concerns with a chattering noise from the rear axle heard when turning or cornerning. **mr | 07/21/2000 | |
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 0454 | 03/22/2004 | 10008539 | Air suspension compressor noise. *tt | 08/04/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/21/2009 | 101000 | 1 | 02/01/2008 |
| Tl* the contact owns a 1999 ford expedition. she stated that while driving 45 mph the drive shaft fell from under the vehicle. the vehicle was towed to a dealer for inspection. the technician concluded that there was corrosion in the suspension system, including the control arms. no repairs have been made. the manufacturer was notified, but no assistance was provided. she has pictures of the failed component. the vehicle identification was unavailable. the failure and current mileages were 101,000. updated 10/21/09. *lj updated 10/20/09 | |||
| 11/11/2004 | 96000 | 1 | |
| My wife had parked our 1999 expidition for about an hour before noticing smoke and flames coming from under the hood on the passenger side. the car was soon completely engulfed in flames and destroyed. since the engine had been off for a while, i suspect an electrical fire. this vehicle had almost 100k miles and was an eddy bauer version with the self leveling feature. i mention this because approxaimiatly 30 minutes after shutting of the car, a compressor turns on and levels the car, this is normal according to the manual. i suspect that this motor is the cause of the fire. since this fire was outside no-one was hurt, but if this had been in a garage it would have burn't down the house. since this is one of the older vehicles with this feature, there are more potential fires out there. my insurance company has possesion of the car and will destory it in 2 weeks, i would like someone to look at this to identify the cause. i personally have been paid so i have no interest other than preventing other fires. contact me if you are interested and i will get you the insurance contact information. *ak | |||
| 05/17/2003 | 64000 | 1 | 08/08/1999 |
| The front end ball joint broke which disconnected the front end and tires. ford attempted to repair the vehicle but it was later deemed irreparable due to structural damage. recall information was recently posted on the internet related to this failure. *mr *cb *nlm | |||
| 08/24/2002 | 1 | 05/01/2002 | |
| I was returning from kansas city, mo. to woodbridge, va., traveling on i-70e at the 51 mm in indiana. my vehicle was set on cruise just under 70 mph. (69 mph approx.) suddenly i felt a vibration and sound that resembled driving over rumble strips! there also was immediate vibration in the steering, though no loss of control. i was driving in the slow lane (#2), so i gently applied brakes and moved to the shoulder of the road and stopped. my passenger side front tire had completely come apart. the tread had separated from the casing, and the sidewall was chewed up, exposing the white plys underneath! when the tire was removed and inspected at the garage that towed me, a tear, that went from the rim straight out to where the casing meets the tread was found. there were no foreign objects or bubbles in the tire, nor had i run over anything, and there was no damage to the rim. the tire had about 90% tread on it .this vehicle had just received a maintenance check and servicing at a ford dealership in pittsburgh, penna. on 10aug02. this was a multi point insp.(including tire rotation) i was told that all tires, brakes, etc. were in very good condition, requiring no maintenence beyond fluid and filter changes that were being done at that time. basically, i don't know what caused the tire to throw the tread, (separate). i do know that the vehicle was checked by the manufacturer's dealership, and based on the information that i have supplied, and the recent problems with firestone, and now continenetal tires, my wife, who was with me, as well as myself are extremely concerned about our safety when traveling at highway speeds, as we often make out of state trips. i will be taking the tire to my local dealership tomorrow 8/26/02, for their evaluation.*ak | |||
| A bolt that holds suspension bar has fallen which could have caused vehicle to roll over .*ak | |||
| 08/19/1999 | 1 | 08/19/1999 | |
| Vehicle experiences continued problems with suspension stability and control, several replacements of suspension/steering components. yh | |||
| SUSPENSION - FRONT | |||
| 02/25/2004 | 75000 | 1 | |
| While driving consumer heard a loud clunking noise coming from the steering wheel. dealership was notified, but did not resolve the problem. *ak | |||
| 03/14/2001 | 3 | 02/01/1999 | |
| Suv pulls to right when you step on the gas, will change lanes at high speed to the right. will pull hard to the right when you towing and change lanes. when you are not stepping on the gas it goes straight. i've been to 2 dealers and one tire shop. ford will not fix it . it is under ext warranty. *ak | |||
| 12/10/2000 | 1 | 01/01/1999 | |
| While driving in wet conditions at 50 mph vehicle started to pull to right. consumer tried to put on brakes, and nothing happened, abs didn't kick in.*ak vehicle in a 4 wheel drive which didn't kick in hit ditch and rolled over. *yh | |||
| 3 | 08/01/1999 | ||
| When traveling between 40 & 50 mph, there is a vibration throughout the vehicle. this vibration is distinct in the floorboards. the first time it was taken in for the problem, the mechanic stated it was a tire pressure problem & the pressure was adjusted. the second time, only a couple weeks later was for the same problem. this time the mechanic stated that he could not varify concern. however, when vehicle was picked up, a female service writer went for a ride with me and she noticed the problem. on the 3rd incident, a mechanic who was doing a state safety inspection noticed the vibration and strongley advised me to have the vehicle repaired. i have been in touch with ford motor co. and they stated that another dealership would call to make an appt.. this has never taken place. i am concerned for the safety of my children and wife as well as myself.*ak( dot number: vncu tire size: p255/70r16 ) | |||
| 03/30/2000 | 3 | 02/01/1999 | |
| This vehicle has been back to dealership seven times since purchase for warranty service problems and recalls. in may of 99 there was a recall on the wheel lugs: nuts. in september 99, november 99, and march 2000 it was in for windshield wiper problems; moulding replacement; twice for front end alignments (steers to right); and trailer hitch recall. the constant smelll of burning oil has just been diagnosed on latest visit to dealership 5/15/00 as needing a new cylinder head. vehicle has been in on three other occasions for this same problem, but they could never find it. now parts are on order---will take 3-4 days to obtain parts before they can repair it. regarding the windnoise dealer says its normal yet service bulletins have been issued on this problem (996780 & tsb 99-6-5). in november of 1999, the left tie rod broke off while we were in phoenix. a phoenix dealership did a same day repair for us. *ak | |||
| 10/19/1999 | 2 | 02/01/1999 | |
| Vehicle vibration at speeds of 65 mph or higher. burning smells coming from under hood and vehicle smoke from under hood. | |||
| 11/05/1998 | |||
| While driving vehicle is pulling to the right. also, windshield wipers are coming on while the switch is in off position. *ak | |||
| 04/01/1999 | |||
| While driving vehicle goes to the right which may cause loss of control and may result in a crash. please provide further information. *ak | |||
| 05/06/1999 | 3 | 04/01/1999 | |
| Vehicle pull to the right while driving -- 3 repair attempts by dealer for a total of 5 business days out of service, ford notified under mass. lemon law -- if no sucsessful repair in 7 business days -- requires manufacturer to replace vehicle or face court action under state laws to protect consummers. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 100500 | 1 | 09/12/2002 | |
| The lower ball joint on the passenger side snapped in half without warning. as a result the vehicle collapsed to the ground. the mechanic replaced the ball joints. *nm | |||
| 12/31/2002 | |||
| Consumer stated that while driving and no warning the front passenger side ball joint fell onto the ground and the consumer was forced to pull over. dealer notified. ts | |||
| 04/24/2002 | 3 | 03/17/2002 | |
| The consumer would hear a popping/rumbling noise whenever the vehicle was reversed or if the steering wheel was turned to the left or right. consumer had taken the vehicle to the dealer and they thought they had fixed the problem, the consumer continued to hear a noise and noticed that the front tires were rapidly wearing down. the consumer had gone to several ford dealers and received different conflicting diagnoses from the several service areas of different ford dealers, consumer feels there is a possible defect with the vehicle, also there was a noise coming from the rear, dealer replaced the clutches in the rear, there was a popping noise when backing up and making a turn, dealer lubed the steering, consumer was alos informed that lower ball joints were needed.*scc *cb | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 09/01/2005 | 110000 | 4 | 06/01/2001 |
| Major electrical problems: air suspension stop working; interior and exterior lamps continually click on and off; rear windshield wipers stop working. abs warning clicks on an off, when off brakes tend to lock during braking. *jb | |||
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - HANGER,BRACKET | |||
| 1 | |||
| Bracket bent causing air suspension to malfunction which resulted in loss of control. *yc | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 12/30/2005 | 88000 | 2 | 08/12/2000 |
| Both front stabilizer links have failed in our 1999 ford expedition. initial failure was about 2 years ago; second failure was last dec. both failures were discovered while changing oil . *jb | |||
| 12/25/2005 | 99527 | 2 | 12/06/2001 |
| I almost flipped my wife's 1999 ford expedition on christmas evening (yesterday) when both stabilizer bar links sheared off. my family, including four children, were in the car. we were proceeding on a rural road at the posted speed limit when the handling went out and the vehicle started drifting all over the road. anything over 40 mph became unsafe around turns. it cost me $84 to replace the parts today (self-installed). it could have killed my family. i want ford to reimburse me for the parts and i want them to investigate whether a recall would be prudent. i owned two 1995 explorers and both were recalled for this defect (which is the only reason i knew to look for it). i am a licensed attorney. notice of a defect gives rise to negligence. not only does a quality and safety issue like this one damage ford's reputation, economically it less expensive to replace the parts than to wait for the fatalities to materialize as these vehicles age. i want ford to reimburse me for the parts and investigate the issue or i will never buy another ford product again. ford, do the right thing here. *jb | |||
| 01/01/1901 | 1 | ||
| 1999 ford expedition stabilizer bar was sheered off at the top.***no answer required***. *mr consumer also noticed a considerable amount of rubbing and grinding noise coming from the front end. *tt *nm | |||
| 06/13/2005 | 75000 | 1 | |
| Father went to replace brake pads on front brakes. observed that links from anti-sway bar were broken on one side and missing on other side. car has less than 75,000 miles on it. loss of anti sway control allows car to potentially roll. recomend manufacture check 1999 expeditions. | |||
| 09/07/2004 | 1 | ||
| While getting anoil change my mechanic noticed that a connecting strut for the front stabilizer bar of my 1999 ford exped. was completely missing from the drivers side. he informed me that he sees a lot of these missing. i immediatly went to my local dealer and asked if there was a recall on this problem and was told that there was only a recall at this time on the ford rangers. i have now purchased the parts and replaced them myself.*ak | |||
| 05/19/2004 | 1 | 08/15/1999 | |
| 1999 ford expedition had failure of the front stabilizer bar links. after checking on internet i found that there was a recall on 1997-1998 fords for the same problem. i checked with two dealers, ford & mercury in my town and they said that they have been having a considerably higher number of failures of the stabilizer bar links even now. ford customer service said that they can't help with the problem as there is nothing in their data base ref. the problem. *ak | |||
| 02/26/2004 | 59574 | 2 | 11/20/2002 |
| Link assembly on stabilizer bar broken on both front right and front left and totally missing. occasional thumping noise under front end warranted further inspection and that was when the linkages were found to be missing. ford service dept. said this happens occasionally? vehicle only had 59.6k miles. *nm | |||
| 12/05/2002 | 42245 | 1 | 01/01/1999 |
| Front stalbilizer links broke on 1999 expedition. *ak *cb *jb | |||
| 04/15/2003 | 0 | 11/03/2002 | |
| The front stabilizer bar bolt keeping breaking off. in separate occurrences the bolts have fallen off or broken off on the right and left side. don't know if the weight of the front end is to much for the vehicle. the expedition has been driver, just an inconvenience and a concern. *nlm | |||
| 07/22/2002 | 1 | ||
| Traveling approx. 25 miles per hour, vehicle steering failed due to broken tie rod on front passenger side and broken stabilizer bar on driver side. vehicle had been at dealers twice in previous week for all 4 tires to be balanced and for steering vibration. *ak | |||
| 01/21/2002 | 2 | 07/01/1999 | |
| Both front stabilizer links broken and missing. this is the third ford expidition owned personally or by our firm that has experienced the same failure.*ak | |||
| 11/08/2001 | 1 | 09/01/1999 | |
| Stabilizer links missing both left and right side. do not know when they became missing. *ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| While driving and applying brakes there is noise occurring. dealer states vulture clips need to be replaced on wheel bearings.*ak | |||
| SUSPENSION - REAR | |||
| 10/16/2010 | 129000 | ||
| Tl-the contact owns a 1999 ford expedition. the contact stated that the vehicle was limping and the rear end dropped down. the contact inspected it and noticed that the frame had rusted. the vehicle had not been inspected or repaired. the manufacturer had not been notified. the current mileage was approximately 130,000. the failure mileage was approximately 129,000-bk | |||
| 08/11/2010 | |||
| Tl- the contact owns a 1999 ford expedition. the contact said the air ride suspension on the rear of the vehicle has failed. this causes the vehicle to vibrate when the vehicle is being driven and the vehicle is inconsistent when making turns. the contacts mechanic stated they did not see any leaks or broken material on the vehicle. the vehicle had not been repaired. the failure mileage was not known, but the current mileage was 99950.rl | |||
| 10/16/2010 | 129000 | ||
| Tl-the contact owns a 1999 ford expedition. the contact stated that the vehicle was limping and the rear end dropped down. the contact inspected it and noticed that the frame had rusted. the vehicle had not been inspected or repaired. the manufacturer had not been notified. the current mileage was approximately 130,000. the failure mileage was approximately 129,000-bk | |||
| 08/11/2010 | |||
| Tl- the contact owns a 1999 ford expedition. the contact said the air ride suspension on the rear of the vehicle has failed. this causes the vehicle to vibrate when the vehicle is being driven and the vehicle is inconsistent when making turns. the contacts mechanic stated they did not see any leaks or broken material on the vehicle. the vehicle had not been repaired. the failure mileage was not known, but the current mileage was 99950.rl | |||
| 10/16/2010 | 129000 | ||
| Tl-the contact owns a 1999 ford expedition. the contact stated that the vehicle was limping and the rear end dropped down. the contact inspected it and noticed that the frame had rusted. the vehicle had not been inspected or repaired. the manufacturer had not been notified. the current mileage was approximately 130,000. the failure mileage was approximately 129,000-bk | |||
| 08/11/2010 | |||
| Tl- the contact owns a 1999 ford expedition. the contact said the air ride suspension on the rear of the vehicle has failed. this causes the vehicle to vibrate when the vehicle is being driven and the vehicle is inconsistent when making turns. the contacts mechanic stated they did not see any leaks or broken material on the vehicle. the vehicle had not been repaired. the failure mileage was not known, but the current mileage was 99950.rl | |||
| 10/16/2010 | 129000 | ||
| Tl-the contact owns a 1999 ford expedition. the contact stated that the vehicle was limping and the rear end dropped down. the contact inspected it and noticed that the frame had rusted. the vehicle had not been inspected or repaired. the manufacturer had not been notified. the current mileage was approximately 130,000. the failure mileage was approximately 129,000-bk | |||
| 08/11/2010 | |||
| Tl- the contact owns a 1999 ford expedition. the contact said the air ride suspension on the rear of the vehicle has failed. this causes the vehicle to vibrate when the vehicle is being driven and the vehicle is inconsistent when making turns. the contacts mechanic stated they did not see any leaks or broken material on the vehicle. the vehicle had not been repaired. the failure mileage was not known, but the current mileage was 99950.rl | |||
| 11/10/2009 | 125000 | ||
| Tl-the contact owns a 1999 ford expedition. while driving approximately 60 mph over small bumps he heard a rattle coming from the vehicle. the vehicle was taken to an authorized dealer where he was informed the rear controls arms and tracking bar were rusted through. the vehicle was repaired. the failure mileage was 125,000 and the current mileage was 133,000. sm. | |||
| 09/01/2010 | 138000 | ||
| My lower rear control arms that attach to the rear axle frame rusted and failed on both sides, causing me to lose control of vehicle. no injuries. it was a catastrophic failure. my neigbors 97 expedition had the same problem 2 months earlier. his friends 98 expediton also had this problem, resulting in damage to his vehicle. junk yards and ford dealership said this is a very common problem, but no recall as of yet. | |||
| 05/02/2010 | |||
| We had our 1999 ford expeditions air suspension accuators repaired and 3 weeks later both back air shocks exploded. it was parked about 2 hours before they exploded. thankfully no one was injured. | |||
| 03/30/2010 | 130000 | ||
| Air suspension system went completely out while riding and caused vehicle to tilt from side to side on two wheels , causing vehicle to go out of control hitting tree. there were no repairs done to vehicle. the suspension system failed automatically. vehicle was a total loss. | |||
| 08/07/2006 | 1 | 09/01/1999 | |
| Dt*: the contact stated the air suspension seized because the ball joints were detaching. after the suspension seized the check suspension light illuminated. | |||
| 04/05/2004 | 56500 | 5 | 05/07/1999 |
| While driving my vehicle there is a vibration in the rear end with a loud bumping noise. much like a 4x4 in a hard turn. the dealer has repaired the problem four other times and this will be the fifth. i am worried that this could be a safety issue with something happening to the axle while driving. the vehicle only has 56k miles on it. the vehicle also lurches forward on start up. *jb | |||
| 07/01/2002 | |||
| Sway bar bolts that connect wheel to frame are missing on both driver and passenger front wheels. consumer heard noise with tires and inspected vehicle.*ak | |||
| 09/10/2001 | 1 | ||
| While driving it was very bumpy during normal operation. consumer examined vehicle, and saw that rear suspension was allowing rear of vehicle to rest on rear wheels. dealership inspected vehicle and determined that air compressor motor and relay had to be replaced. please provide any additional information / attachments.*ak | |||
| 08/10/2001 | |||
| While driving 65 mph rear of vehicle dropped. dealer said rear suspension/ airbags needed to be replaced.*ak | |||
| 12/25/1999 | 1 | 03/01/1999 | |
| Rear axle failed causing left wheel to fall off when consumer made a turn. yh | |||
| 06/20/1999 | 1 | 04/01/1999 | |
| 1) upon accelerating from a stop, the transmission/transfer case seems to slip and shudder as if the tires are not grabbing the road. this is at all speeds, whether slow or quick starts. also, during high speed acceleration such as when passing on the highway, there is a low pitch growling sound and vibration as if the engine mounts are broken. 2) the front intermittent wipers turn on by themself occasionally, usually just for one sweep then turn back off. 3) the rear automatic load leveling air shocks on one occasion deflated totally after being parked for about 4 hours. the truck chassis was nearly touching the rear tires, i was unable to drive away until they reinflated after starting the vehicle. | |||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 06/02/2006 | 97739 | 1 | |
| Rear air bag suspension failed. the vehicle was almost on the ground and the gas tank was below the vehicle's rim. *nm | |||
| 08/01/2005 | 97100 | 1 | 02/08/2005 |
| The air suspension system. this is the second 1999 expedition that i have owned and the same thing has happened to both and i am unable to get any help from anybody as to why this has happened again. on both vehicles the air suspension stopped working in the rear section causing the vehicle not to lift up and making the vehicle bounce all across the road if you try to drive it. it does not raise back up at all and thus making the vehicle not able to be driven. i want to know am i the only one that is having this issue and also why with two of the same model vehicles that i have owned? is this a defect? everyone that i have talked to says that this is a very costly fix, maybe ranging from $600 plus. and i almost feel as though i am being robbed by having to fix the same problem that i had with the first 1999 expedition that i owned.... please help. *jb | |||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM - SPRINGS/BAGS | |||
| 10/09/2006 | 112349 | 1 | 04/12/2000 |
| Dt*: the contact stated while driving 55 mph, there was a noticeable bounce in the rear of the vehicle. after being taken to a private repair shop, it was determined that the rear air suspension bags were deflated, and there was no air getting to the suspension system. there was no leak found in the bags, and the mechanic was unable to determine the cause of the deflation. | |||