Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 04174 | 09/06/2004 | 10013116 | Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. various models including 2004 f-series. *tt | 04/08/2005 | |
| 0471 | 12/31/2004 | 04262 | 10008201 | Warning indicators-parking aid-reverse sensing system (rss) and forward sensing system (fss)-false activation of warning tone-service tips. *mj update. *tt | 07/23/2004 |
| 17720 | 04/01/2004 | 10008225 | Airbag warning lamp on with diagnostic trouble code (dtc) b1994/b1998 on vehicles without side air bags. *tt | 07/23/2004 | |
| 03181 | 09/15/2003 | 10004027 | Remote keyless entry (rke) - service tips. *tt | 11/14/2003 | |
| 16797 | 04/01/2003 | 10002670 | Vehicles with keyless entry pad may exhibit dead battery, no start, interior lamp/headlamp self-activation, or inoperative keyless entry pad. *tt | 09/10/2003 | |
| 00192 | 09/18/2000 | 618579 | Some vehicles may exhibit an inoperative courtesy, glove compartment, underhood, running board lamps, power windows, radio and rear wiper in the morning or after vehicle is left unattended for 45 minutes. *jb | 04/17/2001 | |
| 0087 | 04/17/2000 | 613581 | Concerns with courtesy, glove compartment, underhood, running board lamps; power windows; radio; and rear wiper all inoperative in the morning or after vehicle is left unattended for 45 minutes. *mr | 07/21/2000 | |
| 7913 | 01/01/2000 | 7913 | 612397 | Auto lock feature activation. | 06/08/2000 |
| 7865 | 01/01/2000 | 7865 | 612228 | The vehicle may exhibit a door ajar warning lamp on. this may be caused by the liftgate glass switch. | 06/07/2000 |
| 6905 | 09/01/1999 | 6090213 | Information on removing and / or replacing the generic electronic module (gem). *tt | 03/10/2000 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 0245 | 03/04/2002 | 636065 | Information regarding discharged battery charging service tips and guidelines. *tt | 11/05/2002 | |
| 14972 | 06/01/2001 | 622772 | Some vehicles built until 12/01/2000, equipped with the memory seat option, may exhibit a battery discharge condition. *tt | 10/22/2001 | |
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||||
| 0162 | 04/02/2001 | 619266 | Vehicles equipped with passive anti-theft system (pats) may not start or crank. *tt | 05/22/2001 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| 15432 | 11/01/2001 | 630454 | Some vehicles not equipped with side air bags may exhibit diagnostic trouble code b1998 (passenger side air bag circuit resistance high) in the restraints control module. *tt | 04/17/2002 | |
| 9913138 | 08/01/1999 | 609050 | Information on replacing and removing the generic electronic module (gem). *tt | 12/07/1999 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 012113 | 10/29/2001 | 627774 | Some ignition switch lock cylinder assemblies may exhibit rougness and / or excess effort in turning, key does not fully return from start, a malfunction indicator lamp may illuminate with p0500, p1502 and u1039 stored in powertrian control | 02/22/2002 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 99222 | 10/18/1999 | 6089681 | Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses. *tt | 02/11/2000 | |
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||||
| 14086 | 04/01/2000 | 613724 | Exhibiting a delayed operation / inoperative instrument cluster with koeo or koer. *tt | 08/07/2000 | |
| 8582 | 04/01/2000 | 613688 | Some vehicles may exhibit a delayed operation / inoperative instrument cluster with koeo or koer. **mr | 07/27/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| PE05033 | FORD MOTOR COMPANY | 06/15/2005 | 10/13/2005 | ELECTRICAL SYSTEM FAILURE | ||
| Odi has received 39 reports alleging that water leaks around the windshield causing electrical failures, including but not limited to the windshield wipers and the headlamps.ford reports that water entering the vehicle can wet the power distribution box (pdb) and the generic electronic module (gem).these components control various electrical systems in the vehicle.this investigation has been upgraded to an engineering analysis, ea05015, to allow further investigation of the issue and to assess the nature of the potential safety consequence. | ||||||
| EA05015 | FORD MOTOR COMPANY | 10/13/2005 | 12/06/2006 | WINDSHIELD LEAK CAUSES ELECTRIC FAILURES | ||
| Consumers alleged that when it rained or snowed, water leaked into the vehicle around the windshield.moisture flowing through the seal that surrounds the front windshield follows a path through the seal into the generic electronic module (gem) and fuse box, and may cause the electrical components in the vehicle to malfunction.overall, the number of reports alleging wiper failures and lighting failures is relatively small.in reviewing a large sample of the 1503 complaints for windshield leaks, odi's analysis reveals that 0.04% of the total vehicle population reported improper windshield wiper operation and 0.01% of the total vehicle populationreported lighting failures.the warranty claims reveal that approximately 0.10% of the population has been serviced for wiper malfunctions and 0.08% for lighting malfunctions as a result of windshield leaking. odi's analysis of the field performance statistics and available technical information has not established that a defect trend exists in the malfunction, failure or intermittent operation of the front windshield wipers or headlights.see the attached summary report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/23/2013 | 131828 | ||
| I was reutrning home from a family trip going the posted interstate speed limit of 65 mph when i heard a loud popping noise that sounded like a major leak had just occured. when i pulled over to check out the problem i discovered the rear spark plug on the passenger side had ejected itself destroying the threads that hold it in the cylinder head and also destroying the heli coil pack that sits on top of the spark plug. i have never filed a complaint or safety report on any vehicle i have owned. this time the only reason i am filing a report is due to the frequency this problem seems to have on ford triton motors. it seems excessive and upon very little investigating on my part i have found that every person i have talked to about it either owns a vehicle with the said motors in them and have experienced this problem on multiple occasions, or is someone who knows a person who has experienced this issue. i am a dedicated and loyal ford owner and alsways will be, however i also believe that when a problem occurs with such frequency that they should be required to step up and make good on issues that clearly have been going on for well over a decade at this point in time. | |||
| 01/02/2013 | 135000 | 1 | |
| Vehicle sitting in driveway after 2 days of rain. went to start up vehicle and battery dead. took battery out to be tested and tested fine. spent $165 on alternator replacement. vehicle dead again next morning. charged battery started vehicle up. noticed water in floorboards and headliner. when key was removed from ignition, radio was still on and door would still ding as if key in ignition. battery dead again several hours later. after doing research, was extremely frustrated to learn the issue is very well documented with improperly sealed windshields. rather than ford paying to reseal or inform consumers to fix out of their own pockets, they allowed consumers to experience dreadful electrical malfunctions with vehicle. without going to mechanic, i removed both the gem module and fuse box. put fax in vehicle to speed up the drying process. allowed fuse box to sit inside for a week and ordered a gem module off the internet. cleaned corrosion from fuse box/gem connectors and replaced gem module. vehicle performs much better. things that haven't worked in years (auto locks) now work. however, radio loses power intermittently which is frustrating. i own 2 fords and am a very very disappointed consumer that something that could have been fixed for $100 have cost loyal consumers thousands. *tr | |||
| 01/02/2013 | 135000 | ||
| Vehicle sitting in driveway after 2 days of rain. went to start up vehicle and battery dead. took battery out to be tested and tested fine. spent $165 on alternator replacement. vehicle dead again next morning. charged battery started vehicle up. noticed water in floorboards and headliner. when key was removed from ignition, radio was still on and door would still ding as if key in ignition. battery dead again several hours later. after doing research, was extremely frustrated to learn the issue is very well documented with improperly sealed windshields. rather than ford paying to reseal or inform consumers to fix out of their own pockets, they allowed consumers to experience dreadful electrical malfunctions with vehicle. without going to mechanic, i removed both the gem module and fuse box. put fax in vehicle to speed up the drying process. allowed fuse box to sit inside for a week and ordered a gem module off the internet. cleaned corrosion from fuse box/gem connectors and replaced gem module. vehicle performs much better. things that havent worked in years (auto locks) now work. however, radio loses power intermittently which is frustrating. i own 2 fords and am a very very dissapointed consumer that something that could have been fixed for $100 have cost loyal consumers thousands. | |||
| 01/06/2013 | 147523 | 1 | |
| While vehicle is off the heater blowers will turn on and run battery down. while driving 4x4, washer lights, power windows, radio, interior lights all turn off and on. radio works while in park but, powers down when vehicle is put in gear. have had issues with water getting in and running down drivers side. appears alot of people are having the same issue. bought the vehicle in 2001 just started having these issues within the past year started out slow but are getting worst and more frequent. *tr | |||
| 01/06/2013 | 147523 | ||
| While vehicle is off the heater blowers will turn on and run battery down. while driving 4x4, washer lights, power windows, radio, interior lights all turn off and on. radio works while in park but, powers down when vehicle is put in gear. have had issues with water getting in and running down drivers side. appears alot of people are having the same issue. bought the vehicle in 2001 just started having these issues within the past year started out slow but are getting worst and more frequent. | |||
| 12/03/2012 | 152350 | 1 | |
| While picking up speed from a stop light my truck went into 4x4 by itself and locked up my tires. i was able to get it off the road and called triple a for a tow. we unhooked the battery and it seems to be working now. also have electrical problems as well. my odometer sometimes works sometimes doesn't, my radio volume goes up when you turn it down. *tr | |||
| 09/27/2012 | 158000 | 1 | |
| Interior lights and digital odometer light goes out and then come back on every now and then. *tr | |||
| 09/27/2012 | 158000 | ||
| Interior lights and digital odometer light goes out and then come back on every now and then | |||
| 02/07/2012 | 200000 | 1 | |
| After a moderate rain, while driving on the highway, the wipers, defroster and windows stopped working and the radio began blinking in and out. since this incident, it seems that after any rain, the electrical system goes crazy, i hear relays clicking under the dash, things don't work when turned on, or do work with them turned off. several times the blower for the heat would keep or turn on after i shut the truck off. absolutely a safety hazard that should be recalled if this is that common a problem. > also my mechanic said it will cost upwards of $1000 to fix this problem and not guaranteed not to happen again. *tr | |||
| 02/07/2012 | 200000 | ||
| After a moderate rain, while driving on the highway, the wipers, defroster and windows stopped working and the radio began blinking in and out. since this incident, it seems that after any rain, the electrical system goes crazy, i hear relays clicking under the dash, things don't work when turned on, or do work with them turned off. several times the blower for the heat would keep or turn on after i shut the truck off. absolutely a safety hazard that should be recalled if this is that common a problem. > also my mechanic said it will cost upwards of $1000 to fix this problem and not guaranteed not to happen again. | |||
| 05/08/2012 | 100000 | ||
| Tl- the contact owns a 2000 ford expedition xlt. the contact was traveling 35 mph when smoke was seen coming from the vents and near the accelerator. the contact pulled over in a nearby parking lot and exited the vehicle. the vehicle then burst into flames. there were no injuries. a police and fire report were filed. the vehicle was destroyed and towed to a salvage yard. the failure mileage was 100,000. kmj | |||
| 05/08/2012 | 100000 | ||
| Tl- the contact owns a 2000 ford expedition xlt. the contact stated the driver of the vehicle was traveling 35 mph and noticed smoke coming out from the vents and near the accelerator. the driver pulled over into a nearby parking lot and exited the vehicle. the vehicle ignited into flames. there were no injuries. a police and fire report filed. the vehicle was destroyed and towed to a savage yard. the failure mileage was 100,000. ap | |||
| 04/04/2012 | 125353 | ||
| The 2000 expedition eddie bauer was purchased with 117,208 miles from ron marhaufer aotomall inc in the year 2011. in the last six months i have experienced numerous electrical issues with this vehicle. i have spent over $1000.00 dollars replacing numerous parts ex: two electrical coils and a alternator. the vehicle will run ok, i noticed that if i drive and stop and park two too three times, the auto will not start right away. i have to continually take the car out of gear and return the gear shifter to park. the auto will then start. i also noticed that the dash lights will illuminate to bright on their own while driving. i am concerned that the ford motor company is aware of these issues and have failed to recall all affected vehicles. i have seen many complaints fro the same reason. what is the solution? | |||
| 03/21/2012 | 100000 | ||
| Tl- the contact owns a 2000 ford expedition. the contact stated the vehicle caught fire while it was parked. the fire caused damage to the contacts home. the fire department was present, and stated the fire originated in the engine area. the vehicle was towed for further investigation. the manufacturer was not made aware of the failure. the vin was not available. the failure and current mileage was 100,000. rvk | |||
| 03/21/2012 | 100000 | ||
| Tl-the contact owns a 2000 ford expedition. the contact stated the vehicle caught fire while park. the fire damaged the contact home. the fire department was present, and stated the fire originated in the engine area. the vehicle was towed for further investigation. the manufacturer was not made aware of the failure. the vin information was not available. the failure and the current mileage was 100,000. li | |||
| 02/15/2012 | |||
| During rainy periods the stereo and windhshield wipers will turn off and on by themselves. if the truck is turned off the stereo and ac will stay on and locks will lock and unlock by themselves. smoke comes up from the steering wheel. the turn signals will blink a few times then stop blinkin but the light will stay on. | |||
| 12/04/2010 | 152000 | ||
| Multiple instances following rain of: vehicle turns over but will not start. removing the key any of the following will occur- heater fan blower comes on and will only go off with the key in and in the on position. lights may or may not come on. radio may or may not come on. all this with key out, vehicle empty and closed. sometimes blower will come on in empty vehicle. if the car starts sometimes the wipers will not work, the horn will not work, radio will not work, lights will not work or blinkers go on. any or all of this may occur. sometimes and oder like burning or sour gas will occur. if the rain quits and the vehicle sits for minutes to hours all these symptoms go away. i have pulled the lower kicker panel on the drivers side and found evidence of water below the gem near the edge of the carpet. i believe this to be the problem reported by many as the water entering from the windshield and shorting at the gem fuse connection. i am contacting the dealer, if they will not take care of it i will have a windshield replacement company try to reseal and examine for leaks. this appears to be potenially dangerous if engine would die while driving, light go out or wipers stop working. | |||
| 10/01/2002 | 30000 | ||
| Tl- the contact owns a 2000 ford expedition. the contact stated that the doors would unlock independently while the vehicle was in motion. in addition, the interior and dashboard lights would illuminate at any time while the vehicle was turned off. neither the dealer nor the manufacturer was notified of the failures. the vehicle was repaired but the failure recurred. the failure mileage was 30,000 and the current mileage was 115,000. kmj | |||
| 10/01/2002 | 30000 | ||
| Tl- the contact owns a 2000 ford expedition. the contact stated that the door lock would unlock without command, while the vehicle is in motion. also, the interior and dash board light would illuminate at any time while the vehicle was turned off. the dealer nor manufacturer were notified of the failure. the vehicle was repaired previous, but the failure recurred. the failure mileage was 30,000 and the current mileage was 115,000. nw | |||
| 04/24/2011 | 166928 | ||
| I went approx. 3 miles when smoke started to come out of the heating vents in my 2000 ford expedition. a few sec. after the truck began to smoke flames were starting to come out of the area by the drivers side feet. under the dash. my husband put out the fire and sustained severe 2nd degree burns on his fore arm hand wrist and chin. he was able to see the fire started by corroded wires under the kick plate. all the wires have melted and now 4x4 isn't working windows are not working lights inside of truck stay on headlights stay on no tail lights no dash lights power windows and door locks no longer work, speaker on driver side does not work. hazzard lights do not blink they just stay on. temp in the truck reads 140 deg. f. we have not yet had this looked at. i have an appt with a ford garage on monday to see if this was a recall issue. | |||
| 11/25/2010 | 148648 | ||
| We bought this vehicle in february 2010 it ran perfectly until we got the first snow of the year and then we started having major electrical problems. it started out just the warning lights would blink, then the radio would shut off in drive but come back on in park. then the wipers would no longer work or the headlights! so we parked it for about a month, the second day the radio and heater came on without the keys even being in the vehicle so we had to disconnect the battery! we let it sit with the battery disconnected for awhile then tried it again. the suv ran great for about 8 weeks then it snowed again and it suddenly started trying to start itself and we do not have remote start!!! now it does it every time you shift, start it, or whenever it is parked it just starts cranking away!! i now have smoke coming from somewhere behind the fuse box! the fuses are all good and i can't see any problem with the wiring... i have talked to several people who have had these exact same issues with this model of expedition and none of them have been able to figure out what the problem is even after spending thousands of dollars... and ford is refusing to issue a recall... so what are we to do as consumers when we are assured the vehicles we buy are safe and they turn out to be the exact opposite!!!! | |||
| 03/20/2008 | 145000 | ||
| Windshield wipers, dash lights, 4x4, door locks, interior lights, sound system, all operate intermitanly after rain or snow. heater fan comes on after taking key out. mechanic estimates $1000 to remove fuse panel and replace. said windshield has leaked and caused water damage in fuse box. | |||
| 01/24/2011 | 114558 | ||
| Sypmtom was a dead battery. courtesy lights would not go off. hard failure. root cause was leaking windshield seal which corroded electronics. according to the ford service bulletin this was first discovered well within the factory warranty period of the vehicle. an online search found numerous similar complaints along with a ford service bulletin ford special message #15773. repairs to my vehicle included removing and replacing gem and cjb along with resealing the windshield. i purchased the vehcile new in april 2000 and it has never been in an accident. repair cost was over $1400 for a latent defect that has been in the vehicle since it was built. | |||
| 08/20/2010 | 85000 | ||
| Tl-the contact owns a 2000 ford expedition. while driving approximately 10 mph during rainy weather condition everything in the vehicle electrical goes on and off, radio, heater, instrument cluster etc. the failure happens in rainy and snowy weather conditions and the doors lock when the failure occurs and a passenger would be unable to get out of the vehicle. the vehicle was taken to the dealer by the insurance company because they thought the vehicle had been struck by lightening. the dealer was unable to duplicate the failure. she also stated that water leaks into the vehicle through the driver's side window. the failure happen again in snowy weather conditions. she stated she had to jump the vehicle because the battery was dead. a friend changed the started solenoid as he changed this the vehicle started with the keys in her hand. the vehicle had not been taken to a dealer for the failure. the failure mileage was 85,000 and the current mileage was 98,000. vwb | |||
| 01/01/2005 | 80000 | ||
| I have a 2000 ford expedition. there are many elelctrical issues with this car. i understand that it is due to water and moisture getting into the gem. the biggest issue from this is the child safety door locks do not engage sometimes. i have two small children that ride in the back and this is a huge safety issue that i feel should be recalled before a serious (or even fatal) accident occurs. the gem can be replaced but this continues to happen as long as the moisture can drain into it. we have been battling this problem for years with no results. | |||
| 09/02/2010 | 196000 | ||
| Tl-the contact owns a 2000 ford expedition eddie bauer. while the vehicle was parked in the driveway in caught on fire. the fire started under the hood and 90% of the vehicle was burnt. the windshield exploded and the interior of the vehicle was completely burned. no one was injured the fire department came and put the fire out, there was a report if needed. the fire department observation stated the fire was caused from under the hood and it was electrical. the insurance company was contacted and informed him there was nothing they can do for him. the ford dealer was contacted and informed him that someone will contact him after september 4, 2010. the ford manufacturer was not contacted. the vin was unavailable. the failure mileage was 196,000....mw | |||
| 03/15/2010 | 118000 | ||
| Tl* the contact owns a 2000 ford expedition. whenever it rained, the contact noticed that the warning lights would continue to illuminate off and on. the contact also noticed that when the key was taken out of the ignition all of the electrical components would continue to function and could not be turned off unless the battery was disconnected. the vehicle was taken to the dealer who stated that the failure could not be reproduced. there were no prior warnings. the failure and current mileages were 180,000. | |||
| 02/08/2010 | 177250 | 1 | |
| Serious electrical malfunctions consisting of fan blowing without vehicle being started, radio going on and off, 4x4 light blinking, clicking noises, starter trying to start the vehicle while already started, popping noises, windows working and not working. battery being drained. all this after snowstorm. *tr | |||
| 01/22/2010 | 202000 | 1 | |
| I have a 2000 ford expedition xlt and went to unlock it this morning with the keyless entry remote, the radio came on along with the abs, airbag, service engine soon lights came on and wouldn't go off. the radio is still on right now. i looked on the internet to see if anyone had the same episode and much to my surprise, there are many problems with the 98' - 02' model expeditions. we recently had alot of rain and i think that is where the problem is coming from. i'm just glad i had another vehicle to drive today. *tr | |||
| 01/22/2010 | 130000 | 1 | |
| Water leaking into fuse box after heavy rain storm. sizzling noise and smoke eminating from fuse box. *tr | |||
| 12/18/2009 | 112000 | 1 | |
| I own a 2000 ford expedition. i am have continuing electrical problems. initially, about 1 month after purchasing my vehicle, whenever it rained my electrical system would go haywire. the 4x4 lights would blink on and several other warnings lights including a clicking noise. i would take my key out of the ignition and the blower motor would continue to blow without the key in. when driving the radio, odometer and clock would go on and off at random times. i was told the windshield was leaking into the gem module and fuse box and i had to have a new windshield put in as well as the gem module replaced. i did this and the truck was okay for a few months. more electrical problems involving the abs light on the dash, the 4x4 light, the battery light as well as the battery control showing low. the blower continues to turn on when the key is removed as well as the running board lights remaining on. i have had to disconnect and replace the battery several times. i am concerned this is a safety issue first and foremost because of the abs light as well as fire hazard. ford has refused to address these continual electrical problems. *tr | |||
| 01/01/2010 | 118000 | 1 | |
| On 1/1/2010 - my 2000 ford expedition burst into flames. the car had been running well with no major problems. i had just parked the car and my son and i went inside to a store. about 5 minutes later the store manager remarked that there was a car on fire. it was my car. the smoke and flames were coming out of the hood on the driver side closer to the windshield. luckily no one was hurt. weather was not an issue as it was very cold outside, around 20 degrees. i know that in the past there have been issues with ford suvs bursting into flames due to faulty switch-related fires. i took my car in when i received the recall notice and got the fix. so i am really perplexed and angry that this happened and even more so since my 9 year old was with me! my family and i could have been really hurt! the fire department and police have ruled out any foulplay based on their report. *tr | |||
| 12/20/2009 | 128773 | 1 | |
| Sudden electrical issues resulting after rain. radio played without key or ignition turned on in morning. vehicle attempted to crank with key out of ignition would not stop until battery terminal removed. radio would shut down when engaged in drive, returned when gear shift moved to park or reverse windshield wipers turn over when ignition initially turned. *tr | |||
| 10/09/2004 | 95000 | 1 | |
| 2000 ford expedition eb 5.4lt 4x4 , speed control defect, when driving vehicle gets too hot , a lot of electrical defects like , signal lights , radio lights , mirrors , miles counter, won't work , i check every fuse and relays all ok, a/c problems etc . *tr | |||
| 12/16/2009 | 150000 | 1 | |
| While at work i received a phone call telling me our 2000 ford expedition was on fire and almost igniting our home. no one had driven the truck for 3 days but apparently according to the deputy fire marshal the fire was started in the engine compartment, most likely attributable to a faulty switch associated with cruise control braking. *tr | |||
| 10/10/2009 | 1 | ||
| Our 2000 ford expedition exploded in our garage at approximately 8:45 a.m. we tried to push the car out of the garage and couldn't it caught our two-car garage and our children's room and bathroom. smoke damage throughout the entire house. *tr | |||
| 10/28/2009 | 120000 | 1 | |
| Parked my truck around 8 pm on the 27th woke up around 5 am on the 28th to a large bang looked outside to see my 2000 ford expedition fully in volved in flames. tires exploded sending molten rubber all over the side of my garage door threw a small crack underneath the garage into my brand new hard wood floors yet to be installed burning and ruining all of them also melted my daughters car seat inside the car, her basketball hoop by the car a tree next to it and all my belongings inside the car fire department and police were called. we had to evacuate our house because of smoke and possibility that fire was in the attic my children were traumatized by the incident. *tr | |||
| 04/21/2008 | 1 | ||
| I have a 2000 eddie bauer ford expedition when it rains hard i have problems with my electrical system eg; motor runs when car is turned off, odometer comes on and off, 4x4 light flashes on and off... dealer informed me that the problems stems from a windshield leak, the leak has been repaired by a windshield professional, he then informed me that i need to replace my gem module and fuse box. i'm concerned of possible fire. i only have one car my children lives might be in danger. ford needs too take care of this problem. these are major defects that needs too be address. ford motor company faulty or defective designs that has caused this leakage that's causing electrical problems to the gem module and fuse box is putting not only me but other drivers in danger also. *tr | |||
| 08/10/2009 | 156000 | 1 | |
| I own a 2000 for expedition and have had nothing but expensive problems. first the caps on the spark plugs go bad everytime it gets washed or goes through puddles on the road. then when it rains water seeps into some control box and causes the radio and air to run when the vehicle is turned off and the key removed, it will even go as far as engaging the anti theft so it won't start. i have even lost control of the windshield wipers while driving, the rain drips on my feet and soaks the floor mat even if it just sitting. the latest issue is with an ejected spark plug which fortunately did not start a fire just leaving me stranded twice in one week. i am told there is no good fix for this problem and i am getting estimates as high as $3500. most say that this vehicle has one design flaw after another and that ford only gives one excuse after another. so many people seem to have the same exact problems i can't help but to think the fault lies with ford. so many other things have gone wrong with it to fix them all would be replacing every part, wire, and device on it. i think it's just a lemon designed to create revenue. surely some must have the power to investigate on behalf of the consumer. *tr | |||
| 08/13/2009 | 1 | ||
| I have a 2000 ford expedition. after a really bad rainstorm today my suv started acting possessed. it has been working fine and now all of the sudden the headlights turn themselves off and on, when they car is off the key is not in the ignition. the fan/ac in the suv runs while the vehicle is off and the key is not in the expedition. the whole electrical system is acting crazy, the suv does things on its on even when the vehicle is off and the key is not in the ignition.i had been left stranded with my vehicle in the walmart parking lot with the light, gauges, and air turning itself on and off. i am a single mother and i am so scared to drive it when it drives because i am worried the electrical system could catch fire or i could get into an accident with my daughter in the vehicle. *tr | |||
| 06/18/2009 | 118000 | 1 | |
| 2000 expedition windshield was replaced in november leak caused vehicle to do crazy things like try to start when i turned the headlights on with key out of ignition and had a burning smell. this morning vehicle wouldn't start after rain. after jump starting vehicle overdrive light on gearshifter handle was blinking and vehicle wouldn't go into gear feels like you're driving with brakes on. no problems moving in reverse. problem started out of nowhere, also lights flicker when tried to jumpstart. connected cables wouldn't start lights went dead repositioned cables lights came on after doing this for over an hour car finally started with the above noted problems. *tr | |||
| 03/05/2009 | 118000 | 1 | |
| My family and i were awaken in the middle of the night with our home fully engulfed in flames. it was determined by ford investigators and our local fire department that the fire originated from my ford expedition that was parked in the garage along with my wife's vehicle. it turned out there was a recall on a cruise switch on my vehicle. my wife or i never received any letter or phone call from ford notifying us of this dangerous condition. we were blessed to escape with our lives. *tr | |||
| 05/22/2009 | 134000 | 1 | |
| Our 2000 ford expedition was parked for 12 hours and then a fire started in the engine compartment on the driver's side near the brake master cylinder. in 2007, we had the cruise control replaced by a ford dealer due to the recall. the fire was quickly extinguished, however, the vehicle is totaled. apparently the recall did not correct the fires. *tr | |||
| 02/18/2009 | 101000 | 1 | |
| I went out to my truck to start it and the radio was on. no keys in ignition. starter engages while running in park and neutral. wipers come on and off no keys in ignition. locks and unlocks by itself no keys in ignition. while driving have to put in neutral to roll window down and up. all this happens when it rains or snows. *tr | |||
| 04/15/2009 | 105000 | 1 | |
| I was driving on the pennsylvania turnpike in a hard rain and the windshield wipers stopped working. i could not see and was forced to quickly brake and pull off of the road. this caused a car behind me to swerve out of control. fortunately, there was not any physical accident. i am very concerned about the safety of this vehicle and feel like i can't drive the vehicle safely in the rain. symptoms in the rain only: windshield wipers stop working. radio, fan lights work intermittently. clicking noises and fan running when vehicle is off and key is not in ignition. very well documented issue on the internet. due to leaky windshield which damages electrical system but ford has no recall since it is not a safety issue. case number from ford customer service - 0382221079. *tr | |||
| 02/01/2009 | 125000 | ||
| Tl*the contact owns a 2000 ford expedition. the windshield wipers, radio, rear windshield wiper, and interior lighting in the vehicle have all stopped working. the failures would occur on rainy days. the contact took the vehicle to the dealer and they stated that the failures were caused by the generic electronic module and the fuse box. both of these components needed to be replaced. the vehicle has not been repaired, but the contact believes the manufacturer should be responsible for the repairs. the vin was unknown. the failure mileage was 125,000 and current mileage was 135,000. | |||
| 10/18/2008 | 140000 | 1 | |
| Recurrent issue with my 2000 ford expedition. when it rains, the electrical system shorts out, causing the battery to drain, making it undriveable. various electrical components go on and off without the key in the ignition, and some go out while driving. extremely dangerous for windshield wipers to fail during a rainstorm!!! sometimes, there is a burning smell coming from below the steering wheel. *tr | |||
| 02/01/2009 | 1 | ||
| I went to work on sunday morning,at 4:30 am i got off work and went by the wal mart to pick up a few things and went home from there, my husband was barbecuing so i left the garage up. it was super bowl sunday. well we went in to catch some of the game, our neighbor came to the back door and said the truck in the garage is on fire,my said what and this was about a hour and a half after i gotten home. so my husband grabbed some shop towels and put out the fire and he got burned on his hand in the process of putting out the fire. ford will not talk to us are return any calls. im calling my lawyer... | |||
| 01/11/2009 | 120000 | ||
| Tl*the contact owns a 2000 ford expedition. while driving approximately 40 mph, the vehicle began to vibrate and the abs indicator illuminated on the instrument panel. immediately following, the odometer, heat, and radio became inoperable and the vehicle began idling loudly. upon entering her driveway, the vehicle stalled. the brake pedal was depressed, but there was no reaction. the contact rear ended another vehicle in the driveway. the vehicle did not sustain any damages; however, the vehicle that was rear ended sustained damage to the rear bumper. there were no injuries or a police report. the vehicle was towed to a local repair shop and the mechanic stated that water entered through the windshield and drained into the fuse box, which damaged the g.e.m module. the dealer was not notified. the manufacturer stated that they were not liable for the repairs. the current and failure mileages were 120,000. | |||
| 12/01/2000 | 137000 | 1 | |
| My 2000 ford expedition xlt out of the blue started acting bizarre. come to find out the windshield seal had a leak which in turn destroyed my gem module and fuse box. according to others this is a problem that is out of hand. ford needs to fix this and reseal all windshields, i don't have $1000+ to repair and have a vehicle i paid too much money for that is now sitting in my garage. *tr | |||
| 01/02/2009 | 1 | ||
| We recently had a snow storm in our area. after the storm our expedition started having problems. the first problem to occur was the front blower motor for the climate control would turn on high when the ignition was turned to the off position. i started researching this problem and started finding many similar stories on the internet. the next day many other problems popped up several dash light were flashing on and off, when this was happening you could here relays under the dash clicking on and off. when the truck was having its episode of flashing lights i found that my window controls and windshield wipers also did not work. i parked the car and turned it off that day and it had one more surprise for me. when the light switch was turned to the automatic day time running lights and the key was off you could here relays under the dash opening and closing at a fast rate. i turned the switch to off and it stopped. i talked to my stepfather who is a mechanic. he told me that he has seen this before he said it probably was my gem module, he said that this type of vehicle is prone to these modules malfunctioning. i did more research on line and found that a investigation was done on this issue by nhtsa the action number was ea05015 it was conducted in 2005. from the looks of it this has been a problem for a long time that has affected many people but still no action has been taken. this is one of two problems i have had with this otherwise good vehicle which is making it an unreliable and unsafe vehicle. how can i feel safe letting my family drive around in this vehicle when it rains or snows which is for the most part all the time in washington? in conclusion i hope this is taken seriously and will have some kind of impact on getting this problem solved not just for me but for all the owners of this vehicle with the same problem. *tr | |||
| 12/29/2008 | 118000 | 1 | |
| Leak in windshield area. shorts out he fuse box and gem. once this happens there are multiple electrical problems. ford does not cover the cost for this obvious defect. have heard and read of many other people with same issue. this can make the vehicle shut off while driving, windshield wipers to stop functioning, vehicle trying to start with know keys in it. it can effect all facets of the electrical system. *tr | |||
| 12/04/2008 | 999467 | 1 | |
| First the blower would turn on high after the key was turned off. then the dash warning light would flash on and off along with relays. the the abs relays would click on and off after key has been turned off. the wipers would stop will the vehicle was running. now when the key is turned off and removed the car is still in the start position,radio,fuel inj.,heater,wipers. all stay on. the only way to keep battery from dying is to disconnect the negv. post. then the theft light flashes sometimes when battery is re-connected causing the car not to start. i have checked and replaced many relays. i am at a loss,what can i do? *tr | |||
| 12/16/2008 | 110000 | 1 | |
| Please reopen 1000's of emails to ford. doors locking and unlock with children in back set. gauge and lights not working correctly, windshield wipers not working correctly while it raining please don't make me have to die in an accident before you do something we bought this vehicle for safety. and no one will accept problem and we don't have money to fix ford screw up please read emails on this issue if you say there aren't any you lying to yourselves nhtsa action number : ea05015 nhtsa recall campaign number : n/a make / models : model/build years: ford / expedition 1999-2001 manufacturer : ford motor company component : electrical system exterior lighting visibility:windshield wiper/washer date investigation opened : october 13, 2005 date investigation closed : december 6, 2006. *tr | |||
| 09/01/2008 | 64000 | 1 | |
| Gem module failure causing rear windshield wiper and radio display not to work and heat/ac only to work in defrost mode. *tr | |||
| 10/16/2008 | 159000 | 1 | |
| I have a 2000 ford expedition and i have problems when it rains or snows with the windshield leaking and then the car starts doing things like windows going up and down wipers not working or the car will just stop working this has happened twice the first time i wasn't driving when it happened i was in my driveway. then today i started my car up and it had been raining but everything seemed fine then the windows went down and the care shut down i could not steer and i hit a parking sign i tried to find out if the windshield was recalled i no a few people that have had the same problem with leaking wind shield and the electrical wires getting wet thank you for your time. *tr | |||
| 09/13/2008 | 109000 | 1 | |
| A 2000 ford expedition parked in the yard for 3 hours and suddenly started burning under the hood. we didn't smell anything burning .it just started to burn after 3 hours. is there a recall on this truck? it has cruise control. thank you. *tr | |||
| 08/22/2008 | 78000 | 1 | |
| 2000 ford expedition caught on fire and burned. *tr | |||
| 08/21/2008 | 160000 | 1 | |
| When i turned my trucks engine off last night and removed the key, the ac blower continued running. of course it drained my battery. i replaced the battery. i researched the situation on the internet and found that hundreds of other ford expedition owners have the same problem. due to a mal-fitting windshield, water drains into the fuse box. it shorts out the fuse box and gem module. my truck is now not working and estimates range about $1000 to fix. clearly this should have been a recall issue, since ford admits that the windshield is the cause of the problem. *tr | |||
| 07/26/2008 | 109000 | ||
| Tl*the contact owns a 2000 ford expedition. the contact stated that the vehicle has an exhaust leak, the electrical odometer flickers on and off, and there is rust at the bottom of every door on the vehicle. also, the fuel gauge does not work and the vehicle would stall while driving 50 mph. the dealer stated that the contact would be liable for 50% of the repair costs, and the other 50% would be covered under warranty. the failure mileage was 109,000 and the current mileage was 109,150, which was difficult to determine due to the failed odometer. | |||
| 10/08/2007 | 95000 | 1 | |
| Our 2000 ford expedition has an electrical problem that was described in ford special notice 15773. when it rains, water leaks into the gem/cjb and causes the electrical system to short out. this results in blowers running while the key is not in the ignition, the car to stall out while in use, and the car to not start at all at sometimes. since it is an electrical problem, it may also lead to vehicle fire. this occurs every time there is rain/snow. the dealership has looked at the problem before, but has not been able to find the problem. i discovered the problem searching on the internet and finding many other owners with the same problems. finally, one post referenced ford special notice 15773 which describes exactly what is happening to our vehicle. this needs to be recalled before fires and worse occur. *tr | |||
| 04/23/2008 | 75000 | 1 | |
| I have a 2000 expedition that is experiencing electrical failure, dead battery every week, clicking from under the dash, lights flashing on the interior, radio/clock lights fail, drivers side back side window fails to open and rear window wiper stopped working. the flashing, clicking and other various electrical quirks happen at random times but the drained battery happens every week. i can jump start the truck but when it sits for a few days undriven and i try to start it...dead battery. i have replaced the battery several times until i realized it wasn't a faulty battery, it is an electrical malfunction. i took it to our local ford dealership to have it checked. i had also informed them of the leaking windshields/gem module problem i had read about. they informed me that they had several expeditions serviced with the same electrical malfunctions. they called me and said it was a dead battery after i did their job and informed them of the leaking windshield/gem module. i asked them to please check the module and whatever else was needed to fix my truck. they later said they checked it and found no corrosion in the gem module. they also said since it wasn't coding they had no clue what was causing the electrical failure. they said this without further investigation into other possible causes such as moisture in the keyless entry pad which is known to be faulty and a replacement part available. all that was done was to put a new battery in my truck, told my problem was a dead battery because it's their policy that when a vehicle comes in for service, to find the most logical reason for malfunction when it wont code and sent home with a truck that i know will not start in a week, possibly catch fire due to electrical problems, possibly kill someone or burn my house down. *tr | |||
| 04/30/2008 | 98000 | ||
| Tl*the contact owns a 2000 ford expedition. while driving at various speeds with the key in the ignition, the vehicle would attempt to restart itself. there was an opened and closed investigation (ea05015) regarding this failure. the vin was unknown. the failure mileage was 98,000. | |||
| 04/08/2008 | 136900 | 2 | |
| Heavy rains yesterday. on the way home from work, stopped at a store, turned off the key, but the heater blower did not turn off. turned the heater control to off and heard many rapid clicks from under the dashboard to the right of the steering wheel. on arriving home, blower did the same thing. vehicle parked in garage overnight. next morning, several series of five beeps came from under the dash. heater blower still stays on when key is out. we had water leaking around the windshield a couple years ago that caused the odometer to go out. had the windshield re-sealed. odometer intermittently comes back on since then. it would appear the leak is happening again, and water is getting down into the gem module and fusebox. have not attempted to replace these yet. i'm afraid this electrical problem will cause a fire in the expedition, which in my attached garage could likely burn down the entire house and threaten my family's safety. www.ford-forums.com, townhall-talk.edmunds.com, and www.automotiveforums.com all have many posts of similar water-leaking-causing-electrical-problems. *tr | |||
| 02/25/2008 | 198700 | 4 | 05/19/2002 |
| I posted a complaint earlier and would like to follow up on it. i had several electrical problems after the rain. this last time caused my battery to completely die and all of my electrical stopped working. i had aaa come out and jump start the battery and i let it idle for about 45 min. until the electrical shop opened. during the idling i heard a loud noise that sounded very strange and unfamiliar so i jumped in and when i put it in gear to leave the noise stopped and i continued to the electrical shop. as soon as i parked and put it in park the noise began again. the guys at the shop heard it and immediately recognized it as the starter engaging. this was a result of my electric system malfunctioning. after a whole day of diagnosing where the electrical problem came from, they found that the main fuse box located inside the vehicle below the drivers side had a lot of moisture, rust and corrosion on the back side. they were not able to locate where the water is leaking from because it stopped raining. i am familiar with the windshield seal and the drain hole of the wiper blade as being the suspected origin of the leak, so as soon as it rains again i will go back to the shop so they can try and find the leak. they ordered a new fuse box from the dealership and it was around $145 but will take 4 days to ship, so they cleaned the back of the fuse box to hold me over. it runs fine and seems to be back to normal. so i would check that fuse box if you're having trouble. the high power fuse box in the engine compartment was not damaged. i'll update again if i find out where the leak is coming from. *tr | |||
| 02/24/2008 | 198700 | 4 | 05/28/2002 |
| I've had several problems with the electrical system of my 2000 ford expedition after it rains. today my alarm would not work so i had to use the keyless pad to unlock my vehicle, but it does not work to lock the vehicle. when i open the door there are dinging noises and you can hear the fan running in the motor. the suv will not start, it tries to turn over but ends up failing and ending with clicking noise. the air bag light will stay lit and give me warning chimes. this has happened several times and i have managed to start it once it dries up . i've read many complaints on this issue and it is time that ford does a recall........we can not all be lying!! *tr | |||
| 02/06/2008 | 57500 | 1 | |
| I own a 2000 ford expedition and after a hard overnight rain an electrical problem began. when i got into it the next morning the radio was playing and the heater display was on. when i started it all seemed normal until i put it into gear and the radio stopped, the heater stopped, the windshield wipers wouldn't work, and the windows wouldn't lower and when put back into neutral or park everything went back to normal. i brought it into the ford dealer who does all my repairs and he told me it was the gem module and it would cost $1000.00 for repair. i have no choice so i authorized the repair. he then informed me that when i pick it up i need to take it to a windshield repair shop to get the windshield resealed due to a defective seal that caused a leak that caused the gem module to malfunction. it seems that this is a large burden to put on the consumer since it is a known defect and there is no assurance that it won't happen again. i also believe this could be dangerous causing the vehicle to stall while driving or wipers to malfunction in the rain or any number of other problems since this module controls so many of the vehicles controls and instruments. *tr | |||
| 01/06/2008 | 98000 | 20 | 07/10/2005 |
| My 00 ford expy has several electrical problems when ever there's rain this latest incident happen on 1/6/08 i came out of my house because i keep on hearing like someone was trying to start the truck and yeah it had been raining all night i open the truck and the radio was on the lights were coming on i started the truck and when it was on the starter was still spinning hitting the fly wheel i had to disconnect the battery i think if there's water leaking everytime it rains it could create a short and cause a fire on the truck i will like someone to look into this thanks *tr | |||
| 10/01/2005 | 45000 | 1 | 11/01/2000 |
| Tl*the contact owns a 2000 ford expedition. occasionally in cold, snowy, or rainy conditions, the vehicle would experience electrical failure. the windshield wipers would not work, the radio would turn on and off randomly, and the headlights flashed on and off. the contact needed to disconnect the battery in order to shut off the headlights. the dealer could not duplicate the failures. the failure mileage was approximately 45,000 and current mileage was 60,000. | |||
| 10/15/2007 | 65000 | 5 | |
| We recently had a specialist inspect the 2000 eddie bauer ford expedition because of repeated electrical problems. he found a technical service bulletin for ford on the failure of windshield seals. he further advises that the repairs will be in excess of $1000. we have experienced failure of the vehicles electric system as outlined on at least 5 separate occasions. all times were preceded by moisture. the interior lights malfunctioned, the windshield wipers stopped, the blower motor was on high with ignition off, the radio shuts off, the interior dash lights remained on, etc. i have had my mechanic replace several items including the fuses and relays for the electronics. *tr | |||
| 10/26/2007 | 0 | 1 | 09/15/2007 |
| My husband bought me a 2000 expedition 9/15/2007, on 10/26/2007 after a rain, the electrical system went crazy. when i open the door, the radio was on and the chirp like i had a key in the ignition, not only to say, i just replace the battery this morning. the blower motor will not cut off even though the key is out. and the radio will turn off when i put the car in drive or reverse. *tr | |||
| 02/24/2007 | 96375 | 5 | 01/20/2007 |
| I have a 2000 ford expedition that has an electrical problem. i have researched online and discovered many others with similar problems. it is apparently due to a windshield leak that causes the gem module to short out. this first happened to me a month after i purchased the vehicle in february 2007. the vehicle wouldn't start, dash clicking noise , locks unlocking and locking continuously, lights on dash wouldn't go out, after key is removed dash info lights still on. when vehicle did start radio wouldn't work and by the way it was raining/icy. this problem has occurred several other times. windshield wipers not working properly, radio not working all problems happen only when it is raining. i personally cannot afford the $1,000. or so dollars it is apparently going to cost to fix this problem, which is obviously a factory defect. i have 4 children and have come to depend on this vehicle, i am afraid this short could cause and engine fire. *tr | |||
| 09/04/2007 | 1 | 01/14/2003 | |
| 2000 ford expedition - when it rains - the electrical system goes crazy. sometimes the defroster will be on (no key in the ignition). other times, lights, radio, wipers control themselves. tonight 9/4/07 - thought someone was trying to steal it - however - (no key in the ignition) it was trying to crank(start) over. we had to remove a battery cable for it to stop. *jb | |||
| 05/14/2007 | 0 | 04/19/2005 | |
| 2000 ford expedition caugth on fire while truck was park at midnigth | |||
| 05/10/2007 | 176000 | 1 | 11/12/1999 |
| Tl*the contact owns a 2000 ford expedition. after being parked for one hour, the entire front end of the vehicle suddenly caught fire. prior to the fire, the vehicle was driven at 55 mph for approximately one hour. the inspector stated that the cause of the fire was electrical. the engine size was unknown. the current and failure mileages were 176,000. | |||
| 04/26/2007 | 1 | 10/07/2006 | |
| Tl*the contact owns a 2000 ford expedition. the vehicle caught on fire without warning while parked. the fire department extinguished the fire and there were no injuries. a fire report was available. the current and failure mileages were unknown.*ak the consumer provided an incident report from the fire department. updated 05/23/07 *tr | |||
| 04/12/2006 | 85000 | 2 | 12/01/2000 |
| Tl* the contact owns a 2000 ford expedition. the windshield leaked when it rained and caused an electrical failure in the gem box. the failure mileage was 85,000. the engine remained on after the contact removed the key from the ignition. the dealer replaced the gem box. however, they did not reseal the windows to prevent it from leaking. the current mileage was 97000. *ak | |||
| 02/09/2007 | 90000 | 1 | |
| Tl* - the contact called regarding 2000 ford expedition. the contact stated that he had driven the vehicle earlier and approximately 3-4 hours later the contact noticed that the vehicle was on fire. the contact stated the fire department extinguished the fire. the fire department took pictures of the vehicle. the contact stated that some of the vinyl siding on his home was damaged by the fire. there were no injuries. the contact stated he received the recall notice in nov 2006. he had attempted to get the recall work done, however the ford dealer did not have any available appointments. the manufacturer has denied the claim stating the consumer did not respond to the recall letter. the current and failure mileage was 90,000 miles. | |||
| 02/01/2007 | 82000 | 9 | 01/14/2004 |
| I own a 2000 ford expedition. within the last month, i would turn the key to crank my truck and no sound. nothing would turn on. the electrical, totally dead. i would jump it off and it ran fine for 2 days and then the same would happen again. i have researched this problem and have found that a leaking windshield is the problem. it is leaking and causing my gem module and fuse box to get wet. this can cause a fire as everyone knows as well as unwanted electrical activity when the truck is unattended. it is also affecting my radio which will not turn on then turn on by itself. this is a manufacturing defect and i have read where many expedition owners are having the same problem with windshield leakage causing no starts and electrical problems. this should be fixed at fords expense considering it was not the fault of the owner ford has a manufacturing issue with their windshields. as you must know this is a fire hazard that could result in the death of innocent people. it is a defect from ford motor company that needs to be recalled now to prevent further damage or possible death by fire. if ford stands by their products this would be a good time to prove that to their loyal customers. *jb | |||
| 09/15/2006 | 1 | ||
| I have had many of the same complaints as those listed on the net. wipers coming on at any given time, speedometer not working, lights on radio not working, wipers come on when i try to let the driver window down. there are some other things as well. have not taken to shop yet, but will soon. *nm | |||
| 12/18/2006 | 1 | 07/07/2000 | |
| I took my 2000 ford expedition xlt in to huntington beach ford to be serviced due to r.p.m. fluctuation and a service engine soon light. they conducted a diagnosis and stated i would need a i.a.c. part. the new i.a.c. did not fix the problem so i took it back to h.b. ford and they stated i would need a d.p.f.e. sensor. i had them replace that which did not fix the problem because the service engine light illuminated and the r.p.m. fluctuation was still evident. i went back to h.b. ford and they diagnosed a new throttle body. i gave them the o.k. to replace the throttle body. they called me a couple days later to inform me that that did not solve your problem so i will need to pay an extra $400 for a diagnostic fee so they can check all the wiring. the manager has stated they believe it is coming from the wiring system? why do i have to pay for everything else when they cannot pinpoint the problem? *nm | |||
| 01/20/2006 | 112000 | 5 | |
| I took our 2000 ford expedition (eddie bauer ed.) into joplin ford lincoln mercury because of various electrical abnormalities. including but not limited to: wipers stopping while driving(1-20-07). i had the dealership run computer diagnostics to tell me what the source of the problems was. i was informed that wds performed diagnostic tests found central junction box, and gem module causing concern, water intrusion caused by leaking windshield. total estimate to repair between $885 and $948 (depending on whether windshield could be reused). i declined to have repairs made (couldn't afford it) but pre-paid ($503.04 for parts and diagnostics) so that i could do the work myself. it was during an internet search for gem module that i happened upon this (nhtsa) website. i've read all of the complaints (expedition electrical problems) and realized that mine is not an isolated case, but quite common. i went on to read ( ea05015) by the odi and documents. unless they were not published, there are several flaws in the report. 1. is it possible that wipers failing is not widespread; but, the result of faulty production at one plant? the report i saw doesn't indicate that any discernment was attempted in this regard. 2. the leak was in the upper left corner of the windshield behind the support column. it was out of sight, contrary to ford's ascertion. 3. odi's rational for not recommending a recall is that not enough percentage could be established as a result of service records and customer complaints to nhsta. it would be interesting to contact some of the owners that had gem problems and leaks; and ask them if they had their wipers stop... because, though i reported the wipers to the service manager, what was shown on the repair order is, ...a c/s the blower fan runs on high when the key is shut off. heard clicking noise from the abs when the veh is shut off... maybe just a mistake, maybe not. *jb | |||
| 01/10/2007 | 105000 | 1 | 12/20/2005 |
| 1. vehicle operating normally, stalled and would not start on interstate. 2. gem failed due to water, carpet and behind firewall wet. potentially fatal due to total immobilization of vehicle. towed. 3. gem and fuse box replaced, see below looks like nhtsa investigation and engineering study started. 39 cases reported nhtsa action number : pe05033 nhtsa recall campaign number : n/a make : ford model: expedition manufacturer : ford motor company year : 2000 component : electrical system date investigation opened : june 15, 2005 date investigation closed : open summary: complainants allege that when it rains or snows, water leaks into the vehicle around the windshield. the water seeps into the fuse box and ford's gem (generic electronic module) causing the wipers and other electrical components to malfunction. the gem controls multiple functions, including, among other things, wipers and lighting. *jb | |||
| 01/16/2007 | 52990 | 3 | 08/16/2000 |
| On january 16, 2007 my wife drove our 2000 eddie bauer expedition to work as usual parked n a covered parking garage and went to work. at the end of the day she attempted to start her car and it was totally dead and would not start. she therefore had to get jump started in order to get home. on 1-17-07 i took the vehicle to a certified ford service department and had them evaluate and diagnose the problem. seems that the gem and cjb were water damaged and creating significant electrical shorts throughout the vehicles operating system. when the car was turned off the fan motor would actually continue to blow even with the keys out of the ignition. also the car at times would not turn off with the key. you can take the key out of the ignition and the car would still run. anyway, the dealer indicates that the windshield would have to be replaced and sealed as this was the source of the water damage. i questioned the validity of the diagnosis and the service advisor indicated that they were working on 2 more trucks with the same problem. the total cost of the repair is going to be $1150 to replace the windshield the gem and cjb. i have been reading up on this problem and fine that this problem is pretty wide spread in ford expeditions and want to make my particular situation a matter of record with the nhtsa in an effort to add to the number of consumers experiencing this problem. my vehicle has a long history of electrical problems which were corrected under a extended warranty. i am certain that this windshield leak problem is the source of my long standing problems. *jb | |||
| 12/23/2005 | 70000 | 5 | 05/14/2005 |
| It started last winter the wipers would fail when it rained and then we came out and the radio and dash was on and the keys were no where near the ignition. now after the last rain my husband turned on the headlights and my car tried to turn over!!! what next, we are not sure how to correct it but im afraid to drive it. what happens when the wipers fail and i have no visibility. it is a 2000 ford expedition, ford really needs a recall this is dangerous. *jb | |||
| 12/01/2006 | 25000 | 10 | 10/20/2000 |
| Leak in driver side windshield which leaks into fuse box causing several electrical problems, engine revs on its own, starts by itself, windshields wipers turn on and off, radio works than turns off, head lights turn off while driving note have had it into dealership and repaired and it still doing the problems, was told by the tech it was a leak and they would not be able to guarantee the work. happens every time it snows or rains heavily. *jb | |||
| 09/08/2006 | |||
| 2000 ford expedition caught fire in our driveway on 10.08.2006 after being parked for12+ hrs. fire damaged the truck heavily and a vehicle parked next to it and also damaged the rear of the garage door, roof soffit, and nearby fence. fire was extinguished by local fire dept. no personal injuries occured. | |||
| 10/07/2006 | 102300 | 2 | 11/16/2000 |
| After the truck 100,000 miles service and was giving a green on all areas of ford quality report, i had to take the car back three days later after it rain our area, i was told the coil needed to be replaced. since the truck was not driving properly i had no choice but to have the coil replace. it worked for another three weeks until we had another down pour of rain, while driving i heard continuous beeps a minute or two later there was a burn smell in the truck it seems to come from under the dashboard on the driver side, being scared i had to park the truck and have it tow. i am now being told by the dealer that there is a water leak from the windshield which has caused a short with the electrical system and the cost would be $1400 to have it replace. this truck have had regular service every 3000 to 5000 miles since we bought it, this truck have not been involve in any accident. *nm | |||
| 08/05/2006 | 76503 | 1 | |
| 2000 ford expedition parked for more than 3 hours. noticed white smoke coming from under hood. strong smell of 'electrical fire'. we were able to smolder before flames ignited and before fire department arrived. the origin was, very obviously, the scds. it was melted and smoking. *nm | |||
| 01/05/2002 | 27000 | 4 | 12/22/2000 |
| Special message #15773 these problems have existed for years. and although i have taken my vehicle in to have correct these problems, at no time did any service personnel reference the above message, or fix my vehicle in accordance with prescribed guidelines. the following is a summary of the services performed on my vehicle that are a direct result of this problem. i will be more than happy to provide copies of these documented services upon request.*dec 2000: my husband and i purchased our vehicle in washington with 13,000 miles on it while on christmas leave from germany, and our truck sat in storage until our return in sep 2001. we then drove our vehicle from california to our new duty station at fort belvoir, virginia.*jan 2002: we had issues with the electrical and transmission modular. we took the vehicle to the world of ford dealership in arlington, virginia. they replaced the power train control modular, airbag light, and the check engine light, and reprogrammed the gem modular. the odometer reading at this time was 26,795 miles. fortunately, the vehicle was still under warranty.*jul 2002: i took the truck back to world of ford in arlington, virginia for the following problems: transmission slipping, check engine light, airbag lights, and abs lights. ford said they could not duplicate problems. the vehicle was still covered under warranty with an odometer reading of 30,481 miles. again, although the ford special message had been released in april of 2002, at no time was it mentioned to me as a possible source for these problems.*sep 2004: i went back to world of ford with the same problems mentioned above, plus the trip meter/odometer was blinking in and out. they replaced the led and electrical connections under the driver seat, and fixed the lights on the dash. *jb | |||
| 05/01/2006 | 2 | 02/22/2006 | |
| We first noticed a problem when it was raining. the airbag light would intermittently come on. then we also started to notice that the heater / a/c fan would continue to run after the vehicle was shut off. on sunday 4/30/06, i was driving in the rain on a freeway & the wiper light started to come on & the airbag light was on. every once in a while, the wipers would not work properly. on my way home, again on the freeway in the rain, the wiper light & the 4x4 light would flash off & on at the same time & again, the at times the wipers would not work properly. the next morning as i drove to work, again in the rain, only the 4x4 light was flashing & the rear wiper would not work. also, the front wipers did not work intermittently. i specificity recall turning the heater fan off that morning before leaving the vehicle. after work, i attempted to unlock my vehicle w/the remote unlock & it would not unlock. i manually unlocked the vehicle & the dash lights were on. it looked like i had not turned the key off all of the way, but i did! and the vehicle would not start. i had to walk a couple of miles to my husband's work & he had to take his lunch early to bring me home. ford had better get a recall out on this. not only is it very inconvenient, but when your wipers don't work in the rain, it is very dangerous!!! i had to get the vehicle towed the next day. after the repair facility sent 2 1/2 days trying to determine the source of the problem, they discovered that water was leaking by the windshield onto the gem module & the fuse panel. not only do i have to pay $477 for the parts only, i also have to pay to have the windshield resealed. what a joke!! *nm | |||
| 03/21/2006 | 80000 | 1 | |
| My car was in front of my house nobody drove the vehicle for over 12 hours in the morning my neighbors called the police because my car was on fire. the car is now a total loss. *nm | |||
| 03/01/2005 | 85000 | 1 | |
| Fire to a 2000 ford expedition. owner states that the vehicle had been parked in the carport for about 20 minutes when he noticed fire dripping down under the engine compartment near the left front tire. the vehicle was destroyed by fire and the fire spread to the house rendering it a total loss. owner also reports only issue with vehicle was that the cruise control stopped working serveral days prior to the fire. *jb | |||
| 01/18/2006 | 50000 | 6 | 05/30/2003 |
| Dt*: the consumer stated the vehicle will not shift from park to drive periodically. upon inspecting the vehicle, the consumer noticed the # 5 fuse was blown. after replacement of the fuse, the vehicle shifted properly. however, the fuse blew shortly after being replaced. the fuse was replaced five times before the vehicle was towed to the local dealership for inspection. the service dealer confirmed the fuse had blown. *jb | |||
| 12/26/2005 | 85500 | 2 | 12/08/2003 |
| Windshield leaking water which blew out fuse box and gem causing erratic behavior in windshield wipers, radio, heater, air conditioner, overdrive, transmission, speedometer, odometer, rpm gauge, and it also led to our pcm having to be replaced. replaced windshield, fuse box, gem, pcm. cost us 1700.00 dollars. two weeks later after a rainy night it is at the dealer again. *nm | |||
| 01/13/2006 | 38000 | 6 | 05/04/2000 |
| When raining car electrical system comes on by itself-dash lights, heater fan, door entry sounds. car ignition turns over but will not start. i have had the windshield taken out and replaced more than once, the gem module and fuse box replaced, numerous towing bills and major inconvenience. i have spent $1500 approx. to say nothing of the value of my time. the ford dealer will not continue to correct the problem nor will he offer a refund for repairs. as the owner of almost twenty personal and business vehicles, i can't believe ford will not get this issue resolved for myself and the many other expedition owners with similar complaints. i will no longer be a ford customer and will replace this and the other ford vehicles in our fleet with another brand unless ford does something to correct the problem quickly. sb. *nm | |||
| 12/12/2005 | 60665 | 1 | 02/19/2003 |
| When it rained or snowed windshield would leak water on to fuse box causing accessories such as the blower, odometer and radio to work when car was not started. car would also intermittently not start. *jb | |||
| 04/01/2005 | 54000 | 5 | 01/01/2000 |
| Beginning april 2005, our 2000 ford expedition has had electrical problems that occur almost any time it rains. the water leaks under the hood and shorts out the truck. we had to replace the gem module and fuse box at our expense since the truck was out of warranty. our mechanic cannot replicate the leak after many attempts and he even went to a ford dealership for their assistance. they also could not solve the problem. our truck has been towed numerous times to our mechanic dead on arrival. the truck is completely unreliable if it rains. this is a known problem. we have seen discussions about it on various websites. we wrote to ford after the first occurrence but ford said they would not take responsibility for it. our mechanic has been extremely helpful and understanding about this, but at some point, if i were him, i would close my shop if i saw our truck coming on the back of a tow truck one more time. *jb | |||
| 02/22/2005 | 59470 | 1 | 11/20/2000 |
| On several occasions my lights and/or radio and or wipers would give out during a rain storm. on the last occasion my car's electrical system failed and my car turned off. i could not re-start until next day. i took it to the dealer and they told me that water had seeped in between the windshield and into the electrical control box. they would have to remove the windshield, re-caulk it, replace the gem and fuse boxes and that would take care of the problem. this was not under warranty because the caulking had deteriorated with time as it normally would. i've had cars for 10 to 15 years and the caulking on the windshield has never deteriorated like this. the suv is only 4 yrs old anyway. my problem was compounded by the fact that they broke the windshield during this process and i was stuck for that cost also. total of $1,223.67. *jb | |||
| 10/22/2005 | 89000 | 2 | 06/07/2005 |
| Details: the electrical system came on when there was no key in the ignition. the radio and air conditioner were also on. the lights came on and the expedition was trying to start itself. it continued all night and the next day, the police were called and looked at it, and they said no tampering was done. the battery finally died and i had to buy a new battery. my expedition is currently at mullinex ford in apopka, fl. they are still trying to figure out what happened. i found many complaints about the same occurrence, problems with electrical due to a leaky windshield. i feel that this is a defect and ford should help me with the cost of this repair. i don't mind paying for repairs if they are within normal limits, but due to all the other complaints and service bulletins i do not believe that this is a normal car repair. recall date: may 13, 1998 component: wheels:lugs/nuts/bolts potential units affected: 1520000 summary: vehicle description: multi-purpose vehicles and light duty pickup trucks. the lug nuts on these vehicles may not create sufficient clamp load allowing wheel movement in relation to the hub/rotor mounting surface. consequence: this can result in the loosening of lug nuts, stud fatigue failure, and the potential for a wheel separation from the vehicle, increasing the risk of a vehicle crash. remedy: owners of these vehicles will be receiving two notifications. the first notification, which began in may 1998, will provide an interim repair procedure until parts become available. this interim procedure can be completed by owners or their dealers. it specifies that the lug nut torque must be verified to be 100 lbs. then the lug nuts need to be tightened an additional 1/8 to 1/4 turn more. there will be a second owner notification, which is expected to begin july 20, 1998, under which dealers will inspect the wheel studs and replace the wheel lug nuts. notes: ford motor company. *jb | |||
| 10/10/2003 | 73500 | 20 | 10/10/2003 |
| Water is leaking under the windshield causing electrical components to malfunction. three ford dealers we spoke with, along with a friend who owns an auto repair shop and another who replaces windshields are all very familiar with this problem. *jb | |||
| 12/26/2004 | 0 | 20 | 11/21/2004 |
| Rolling up driver window-clicking noise/ticking in front end during slow turns-slowing down/engine vibration and roaring on acceleration/accelerator sticking while using cruise control/electrical problems(i.e-windows rolling up and down w/out prompting, door locks inoperable, running board lights flashing on and off or non-functioning, illuminated temp. and compass flashing or non-functioning, fan in a/c running for no reason w/vehicle off and keys out of ignition, indicator lights in dash flashing on and off, wipers operating w/out prompting, rear window wiper non-functioning, stereo only working in park and reverse or not at all, electrical clicking noise under the dash, left blinker faster than the right)/black foam substance coming from a/c vents/thumping noise right wiper when in use. the problems have been reported to ford dealer and they stated it was a bad gem module and told us that it was getting wet. they stated to disconnect the battery when the vehicle is parked. these problems are worse when it rains. they also stated that this will happen if it is humid. we live in florida, i don't think that we should have to disconnect the battery everytime we park the vehicle. but if we don't, we have all of this going on when the vehicle is off and then the battery goes dead. i was driving on the highway and all of these things started happening at one time, it was raining. i almost lost control of the vehicle trying to get the wipers to function and get the vehicle off the road until all of this stopped. i bought the truck used from a local dealer back in november of last year. the problems began almost immediately. as the problems have gotten worse, i looked this up on the internet and found that ford knew about the problem with the gem module, just as they knew about the cruise control problem and they are doing nothing to fix it. as i stated above, their answer to the problem which they knew existed, is to disconnect my battery everytime i park the vehicle. *nm | |||
| 09/21/2005 | 54200 | 1 | |
| Chronic windshield leak, drivers side. complained to dealer (3/14/05 & 4/4/05) - seal supposedly repaired? still continued to leak. severe rusting under dash area. started having electrical problems (fan blower and courtesy lights would come on by themselves while the vehicle was off and parked at night). dealer claimed fuse block and gem module were damaged due to the water leak (a defect). the same leak we had been continually complaining about. the windshield, windshield seal, fuse block and gem were all replaced. the interior rusting was not and cannot easily be fixed. all this because of a ford defect. the total repair was over $1,000. *jb | |||
| 08/06/2005 | 1 | 01/10/2003 | |
| I first noticed a problem with my windshield wipers, they would not come on or just stop running then they started not turning off i had to pull the fuse to turn the wipers on and off. i made an appointment with ford to have the problem looked at and was advised that the control switch was bad and would have to be replaced also during the same time period and same appointment i had to have a brake sensor replaced. i started noticing electrical problems like the radio would turn off when the vehicle was taken out of park and some times it would turn off when you were driving down the road and turn back on by its self. there have been times when i would be leaving work and try to use the remote to unlock the doors and it would not work and when i use the key to open the door the radio would be on and the ac would be blowing air. i have since discovered that the windshield is leaking and after a rain was when the problem would occur mostly. i made another appointment and advised ford what was happening and i was advised that this is a common problem in the ford expedition and ford f150. i was advised that the seal on the windshield over time separates from the frame and causes the leak. i said then this is a defect and was advised no its not its just something that happens. my expedition is only 5 years old its a 2000 in great condition and had been garage kept for the past 4 years. now i am out $1043.69 just to have the windshield replaced and the gm module and fuse box replaced as well. *jb | |||
| 08/17/2005 | 100000 | 1 | |
| Ford expedition was sitting in carport. just returned from the doctors office about 5:15 pm. about 6:00 my son hayden was going out to feed the animals and noticed that black smoke was comming from the car. he screemed and at that point i ran to the kitchen to find out what the problem was. he pointed out the smoke and i ran to the bedroom to get the keys to the car and had my sonn call 911. i then ran out the door and was going to try and move the car away from the house. by the time i could get close to the car flames started to appear on drivers to middle of the car between the hood and windshield. the black smoke began to thicked and i could see the paint bubbles in the hood. i attempted to open the drivers side door, but it was too hot and my son and the 911 operator were telling me to get away from it. at that point i could do nothing but watch as my car was burning and then it started to catch the house on fire as well. as we waited for the fire department to arrive all we could do is watch car explode several times and cause sevre damage to our house. ford motor will be at the house monday aug. 22, 2005 to review this case. experts in the area are telling us that this was caused by a faulty curise control switch and ford, ti and dupont all know about this problem and are doing nothing about it. i will however not stand by and watch since we were lucky and no lives were lost, | |||
| 02/01/2004 | 50000 | 3 | 08/23/2003 |
| In spring of 2004 the owner of a 2000 ford expedition vin. no. 1fmru1560yla84938. upon opening the hood of the vehicle, the componets surrounding the cruise control componet and several other componets including the abs module were so hot that that the driver of the vehicle received minor burns disconnecting the ruptured part of the abs system. the vehicle had been idle and turned off for approximately one (1) hour when the event occurred. upon the vehicle being started the next day, the horn would not work, the abs system light was illuminated and the cruise control would not engage. in april 2004, the cruise control switch was replaced. in late may, the cruise control switch was still inoperative after replacement. on june 14,2005 the complaints called ford with the additional information that the vehicle was continuing to short out in various ways including placing the vehicle in the drive position and a new problem of the radio system would malfunction. when placed back in park,the radio was re-activate. vehicle was examined by parker ford and they advised the horn circuit had been overloaded and a fuse blown in the horn module. they also advised the abs module and pump were in need of replacement. the complainant believes this vehicle represents a continuing fire hazard and and that the damaged componet failures, all of which occurred at the same time were directly related to the defective cruise control switch. complainant believes that additional vehicles may be at risk due to similar overloads on the electrical systems. vehicle has never been wrecked, submerged in water or altered in anyway from the original factory design.complainant has 24 years prior law enforcement experience. vehicle history is also well known to current kentucky state trooper. request nhtsa in depth review of potential for continuing problems and collateral failures of other componets associated with speed control switch. | |||
| 04/18/2005 | 108543 | 4 | 04/01/2001 |
| Water (rain) running into electrical system and shorting out components. i have had to replace all coil packs and still counting. contacted ford too many times. | |||
| 07/07/2005 | 48000 | 2 | 11/19/1999 |
| Dt: consumer said that in june dealer replaced the instrument cluster. consumer tried to start vehicle this morning and vehicle would not crank. currently, dealer had vehicle and they were replacing gm module. consumer was concerned because all of the problems were electrical. the consumer paid for repairs but the dealer hasn't informed the consumer as to why vehicle is having electrical problems. consumer always took vehicle to dealer for repairs and service. consumer was aware of an article in the consumer affairs magazine dealing with electrical problems with the make, model, and year of his vehicle. *ak *tt | |||
| 05/24/2005 | 62000 | 1 | 02/01/2000 |
| 4 x 4 warning light on dash board began flashing. all wheel drive failed. the ford dealer replaced the gem module and 4 x 4 sensor. i called other ford dealer's to double check the findings of the dealer i was working with. one serviceman commented that the only way the gem module can go out is to get it wet. this is difficult to do since it is inside the dash board. i now see there are complaints about leaky windshields in expeditions. i am concerned about what safety issues may result when the gem module fails, and what else might fail if there is a leaky windshield. in my case, the all wheel drive failed. the old part has been discarded. | |||
| 03/10/2004 | 2 | 11/02/2000 | |
| Dt: contact states whenever it was raining the windshield wipers would not work, only after the vehicle was stopped. also, there were electrical issues; the doors would unlock while driving, and radio went on and off. while driving the contact noticed while it was raining the windshield would leak. the windshield and part of the electrical system were replaced.*ak | |||
| 10/10/2004 | 30000 | 5 | 11/11/2000 |
| 6-12 months ago, 2000 ford expedition started having erratic electrical behavior. windshield wipers quit working during rainstorm while away on vacation. was very hazardous to have happen while driving down highway during a downpour! radio would go on and off while shifting the automatic transmission. took to dealer (still under warranty at this time), they tightened up some things, problem went away, until next rain storm! due to needing the vehicle, i could not get it back to dealer before factory warranty expired. i thought it would be ok though, because i had purchased a premium extended warranty. took to dealer a second time, now truck tries to start itself with no key in ignition, wipers again fail while driving during rainstorm, heater blower motor remains running after exiting vehicle. this drains the battery if left overnight, and results in an inoperable vehicle. truck four wheel drive indicators flash on and off at times while driving. not a good feeling when traveling 70 mph on the freeway. after inspection, dealer informs me that water has intruded into the dash components due to a leaking windshield. they state the extended warranty wont cover it because they dont cover water intrusions. gem module, fusebox need replaced, windshield resealed to fix problem. quote of about $1000.00 i declined repairs at the time. went home and researched the problem. seems many, many people have had the same problem. i called ford and after many phone calls, they declined to do anything about it. i am very disappointed with ford. have always bought their products because i believed they stood behind their reliability and workmanship. here is a factory installed windshield that started leaking before their 3/36 warranty expired, their dealer band-aided the problem instead of fixing the cause of the problem while still under warranty. now i have an inoperable vehicle in my driveway that frankly, seems to be a major safety risk to put my family of six in. | |||
| 09/03/2004 | 40000 | 5 | 04/30/2001 |
| After my truck sat in a downpour, i got into it to run an errand. the radio completly shut off when the vehicle was in drive or reverse. when put into park it came right back on. the next rain we had, a few weeks later, i was driving and different instument lights began to come on. 4x4, windshield wiper fluid, etc. lights were illuminated. the vehicle was not in 4x4 at this time and the windshield washer fluid was 3/4 of the way full. a few days later while driving in the rain again my wipers completly quit working. every 10 seconds or so they would kick on again for about 3 seconds and then stop again. this was an absolutly terrifying situation. i was driving in the pouring down rain on an incredibly busy street and my wipers quit. after the first couple of incidents my husband and i narrowed it down to having something to do with rain water. i asked a ford tech about this over the phone and was treated like i had absolutly no idea what i was talking about. i finally took it into a different ford dealership and was told that in fact the seal around the windshield was leaking, allowing water in to short out the electronics. i am very dissatisfied with having to pay for these repairs when the vehicle was not very old an in great condition. | |||
| 06/08/2005 | 1 | 01/01/2000 | |
| Dt: the contact owns a 2000 ford expedition. the vehicle burned up while it was sitting outside of the consumer's house. the fire started around the engine and it engulfed the rest of the vehicle in flames.*ak *sb *nm | |||
| 03/16/2005 | |||
| Vehicle parked approx 15-20 mins, steam coming from hood, then thick smoke, flames under hood drivers side by windshield | |||
| 03/03/2005 | 1 | ||
| After having the vehicle parked for thirty minutes it caught on fire. the fire department extinguished the fire. the cause had not been determined at this time. *ak | |||
| 03/08/2005 | 1 | ||
| While parked in the driveway vehicle caught on fire. the fire department stated it seemed to have been an electrical malfunction. as a result, the vehicle was a total loss. *ak | |||
| 03/01/2005 | 1 | ||
| Parked vehicle at about 8:30 am about half hour later the vehicle caught on fire. the fire was coming from engine compartment on driver's side near the front wheel. vehicle had the cruise control deactivation switch disconnected per ford instruction. no problems with the vehicle prior to the fire. cruise control worked prior to being disconnected. engine had been replaced at a ford dealer about 14 months ago. the new motor has about 33,000 miles on it. pictures will be e-mailed to bruce york. no after market equipment. vehicle was insured by a affordable insurance, michael, 800-877-0226, extension 2179, policy #txb75747800. *ak | |||
| 01/31/2005 | 35000 | 2 | 09/20/1999 |
| (1) air bag light stays on after vehicle started. (2) dealer stated air bag would not deploy in accident unless sensor replaced. (3) sensor has been replaced once and wiring harness has been replaced once. (1) instrument cluster odometer flickered then failed. (3) instrument cluster replaced. (1) engine knock (2) 5.4 engine failed at 32,000 miles. (3) engine replaced under warranty. (1) transmission slipping at 55,000 miles. (2) transmission slipping. (3) transmission replaced. (1) transmission began slipping again at 76,000 miles. (2) high rpm before shifting into next gear. (3) body assembly replaced under extended warranty. *jb | |||
| 03/15/2004 | 75000 | 2 | |
| The spark plug went out while the consumer was driving. consumer replaced the spark plug, drove to the dealer, who stated the head was blown and replaced it. currently, the engine blew out. consumer stated the spark plug left the engine again.*ak | |||
| 01/28/2003 | 1 | ||
| While driving fire started in the steering column. the fire caused the air bag to deploy. consumer was burned very badly, and had to go through surgery. *ak | |||
| 02/07/2005 | 100000 | 1 | |
| While parked in the driveway vehicle caught on fire. as a result, part of the owners house and another parked vehicle were damaged by the flames. no injuries reported. vehicle was considered a total loss.*ak | |||
| 02/08/2004 | 4 | ||
| During rain, windshield leaks into electrical system causing vehicle to malfunction. malfunctions include, windshield wiper failure, electric window failure and radio failure. the electrical system also remains on when the key is out of the ignition causing the battery to drain. i have gone to my car with my keys in my hand and the instrument panel show that i am running 100 mph and 6,000 rpm. the blower for the a/c also continues to run after the vehicle is turned off. when the vehicle is running, it tends to fix itself in park and neutral, but when shifted into reverse or drive the electrical system continues to malfunction. *jb | |||
| 02/06/2005 | 90000 | 1 | 04/28/2004 |
| While car was parked in driveway, a fire started spontaneously. i was awoken by a passerby by doorbell at 0555 in the morning. when i opened my front door my 2000 ford expedition was on fire. the hood was on fire and their were multiple explosions sparks flying everywhere as well as glass. the tires in front were also on fire. their is extensive damage to the front of the vehicle as well as the interior. however, the back of the vehicle does not look bad on the outside but is completely torched on the inside. the fire was so intense that it ruined my garage door and has altered the look of the brick on the front of my house. the driveway is also damage as well as the lawn from the extensive heat. glass was blown all over the lawn. i attempted to call ford today with no success. luckily because of the passerby my children were not injured and my house is still intact. i seriously believe that had the fire dept been 5 minutes later my whole house would have been engulfed in flames. my gas water heaters are located directly above the garage. seeing that the sealant on the garage doors was completely melted as well as the metal door, it wouldn't of taken much more to ignite the gas water heaters. i want to do something to help other citizens know of this danger before their car or house is destroyed. what can i do to help? *jb | |||
| 02/02/2005 | 60000 | 1 | |
| The consumer parked the vehicle at 11:00am, at around 11:30am the consumer saw a fire in the vehicle. the fire was coming from the engine compartment. prior to the fire there were no problems. the vehicle had cruise control, but the consumer never used it. *jb | |||
| 01/14/2005 | 61898 | 1 | 02/16/2002 |
| While parked a loud bang was heard, and the owner noticed that the vehicle caught on fire. *ak recall campaign; nhtsa campaign id number : 05v017000 recall date : jan 27, 2005 component: vehicle speed control:cruise control *tc | |||
| 03/12/2004 | 580000 | 1 | |
| While parked the vehicle caught on fire without warning. the cause has yet to be determined. vehicle was considered a total loss, and ten months later a recall was issued. *ak | |||
| 11/17/2004 | 1 | ||
| While being parked vehicle inadvertently caught on fire. the cause of this was undetermined.*ak | |||
| 01/26/2005 | 114000 | 1 | 02/14/2000 |
| I am the owner of a 2000 ford expedition....eddie bauer, fully loaded, 5.4 triton v8.....i purchased it brand new in feb. of 2000.....yesterday(1/26/05) i stopped at my mothers house and was inside for about an hour or so. i walked outside to leave and my mother and i stood in the driveway and talked for about 15 minutes or so. at one point my mother noticed smoke started pouring from my hood. the truck had been parked in the driveway for an hour or so and was not running at the time. i popped the hood and smoke was pouring from my master brake cylinder. and with in a minute flames started to come from that area. i immediately hooked the water hose up and put out the flames. i had it towed and spoke with insurance, and they agreed to cover the damages. this morning, i noticed on the yahoo headlines that ford is recalling 800,000 vehicles. i read the article and it siad it only affected the 2000 model expeditions and f150's and navigators. it stated that the defect was caused from the cruise control shortingt out and cause fires under the hood. i also read the 3 fires had been reported. i guess i am #37. my crusie control stopped working over a year ago, but it was long out of warranty and i never felt the need to get it fixed, it wasnt a big deal to me. but had i not been outside when the fire started it would have burnt the truck to the ground, probably the brand new nissan titan parked next to it and possibly even the house could have recieved damage. my main concern is that had this happend when i was at home, my house and all my possesions would be gone today. i park my expedition in the garage at all times. had it happened there, my house would have been destroyed. this announcement seems a little late for my concerns. just thought i should report this incident. my contacts are jland2218@yahoo.com phone # (903) 245-7080 im sure nothing will come of this, even though i feel my life was endangered greatly. *ak | |||
| 09/08/2004 | 3 | ||
| Upon parking the vehicle, it will automatically start itself on its own with no key. also, the windshield wipers were inoperable. please provide any further information. please provide correct vehicle identification number. | |||
| 12/04/2004 | 3 | ||
| Vehicle was parked approximately 5 hours before the fire started. consumer smelled smoke, walked out of house, and saw black smoke coming from under driver's side wheel well, and from along the hood. consumer popped the hood, and saw flames right at the master cylinder. she grabbed a fire extinguisher and put out the fire. consumer stated that cruise control stopped working one month before the fire, and that the rear door wiper motor also stopped working. consumer noticed that brake fluid keaked before the fire.*ak | |||
| 06/04/2004 | 28000 | 1 | |
| The electrical system came on when there was no key in the ignition. the fan blew and the ignition key sound came on by itself without the key. when placing the key into the ignition it will not shut off. the consumer stated there was a gentleman whose house burned down because of the electrical system doing the exact same thing. this happens everytime it rained. *jb | |||
| 12/01/2004 | 69449 | 1 | |
| While parked for two days vehicle caught on fire. vehicle was totaled. *ak | |||
| 11/24/2004 | 60000 | 1 | |
| The vehicle was in park when the consumer heard a loud boom noise, and then another. the vehicle was engulfed in flames. it started on the drivers side where the black box was. there was no warning it just exploded. the consumer stated the cruise control had been acting up. at times when the consumer set the cruise control at 90 miles it would take off and then some times it would not work. please provide any further information. *jb | |||
| 07/23/2004 | 65000 | 1 | |
| Parked vehicle at 11:00 pm, son slept over garage. when son woke up saw orange color outside window. son warned family. consumer looked in garage and saw smoke. ran out and called fire department. state fire marshal said fire in expedition. insured by american family insurance. agent david potter 417-883-3307. prior to fire rear wiper quit working. 2 weeks prior to fire cruise control quit working. radio had been acting funny. no after market equipment added.*ak | |||
| 05/26/2004 | 67000 | 1 | |
| Fire in engine compartment after sitting 5 hours. key out of the ignition. cruise control had gone out, and a brake light was coming on once in a while. cruise control was out for a couple of months. insured by allstate. they sent an investigator, and he said it was a brake switch that was some how became connected to the cruise control.*ak | |||
| 09/26/2004 | 72000 | 1 | 06/30/2004 |
| Vehicle caught on fire while parked and not running. origin in area of master brake cylinder. *ak | |||
| 10/26/2004 | 65000 | 1 | 06/01/2000 |
| Our 2000 ford expedition burned to the ground sitting in a parking lot. after looking at www.automotiveforums.com, we see many other people had the same experience. they mostly reported rear wiper motor problems/replacements and the cruise control failures. both in our case. we were not hurt. i see some of these other people lost their homes in a fire started by their expedition. do you have any other reports of this? does ford know?*ak | |||
| 05/10/2004 | 1 | ||
| While in the driveway, the vehicle was in park and the key was out of the ignition switch. vehicle caught on fire, under the hood. dealer notified. please provide further information. *jb | |||
| 12/27/2003 | 78000 | 1 | |
| Spark plug blew out with no warning and before recommended time they were to be replaced. threads were stripped. head along with related components have to be replaced. *ak | |||
| 12/26/2003 | 63000 | 1 | 12/15/1999 |
| We parked our 2000 ford expedition xlt in front of our house after driving it approximately 45 miles towing our boat. we arrived at our house around 9:15pm. at around 10:30pm, my neighbor knocked on my door and told me that my car was on fire. flames were coming out from under the hood and the left-front tire was on fire. 2 neighbors and i sprayed the vehicle with garden hoses until the fire department arrived. they had to rip the hood off the vehicle in order to put the fire out. after inspecting the burn damage, the fireman indicated that the fire started on top of the engine and was probably due to an electrical failure. he also stated there was no sign of malicious activity. the adjuster will not come out until monday, but the fireman indicated that it would most likely be totalled.*ak | |||
| 1 | |||
| The master switch failed, which caused the vehicle to have no blinkers, the wipers worked intermittently, and the security system did not work properly.*jb | |||
| 10/23/2000 | 1 | 05/17/2000 | |
| Vehicle is not shifting into gears correctly. when shifting into park, radio and interior lights come on without operating them. also, while driving radio and interior lights cut off without operating them. consumer has contacted dealer. dealer unable to determine cause of problem. *ak *slc | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 12/17/2007 | 122642 | 2 | 10/03/2000 |
| Rain/snow cause water to leak into the gem module & fuse box under driver's side dashboard causing complete electrical failure, wacky electrical things like fan motor running without key in ignition, strange stupid lights periodically on dash, etc. have replaced these twice, very expensive. *tr | |||
| 06/16/2005 | 200000 | 2 | 06/01/2000 |
| Dt: a week ago the alternator light and abs light began to flash while the vehicle was being driven. it then died, this happed on thursday. the alternator was draining the battery. the battery has been replaced twice since thursday. the vehicle caught on fire two weeks ago while being driven. the fire was put out by the owner. the vehicle was repaired by the dealer under recall for the cruise control. the vehicle is now in the dealership service department. dealer is now trying to determine the root of the battery and alternator problem. the owner feels this may be linked to the original cruise control recall.*ak | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 06/16/2005 | 200000 | 2 | 06/01/2000 |
| Dt: a week ago the alternator light and abs light began to flash while the vehicle was being driven. it then died, this happed on thursday. the alternator was draining the battery. the battery has been replaced twice since thursday. the vehicle caught on fire two weeks ago while being driven. the fire was put out by the owner. the vehicle was repaired by the dealer under recall for the cruise control. the vehicle is now in the dealership service department. dealer is now trying to determine the root of the battery and alternator problem. the owner feels this may be linked to the original cruise control recall.*ak | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 12/17/2007 | 122642 | 2 | 10/03/2000 |
| Rain/snow cause water to leak into the gem module & fuse box under driver's side dashboard causing complete electrical failure, wacky electrical things like fan motor running without key in ignition, strange stupid lights periodically on dash, etc. have replaced these twice, very expensive. *tr | |||
| 06/15/2007 | 30000 | 4 | 02/05/2002 |
| I am having severe electrical problems with the 2000 ford eb expedition. these problems were caused by a defect in the seal of the factory installed windshield leaking water into the cab of the vehicle. there have been many incidents where the vehicle has become incapacitated, and one instance when smoke emerged from the driver's side of the front dashboard water was seeping into the cab and accessing the fuse box. upon contact a short was created, causing the climate control unit, heater and a/c unit fan to begin blowing when the key was removed from the ignition. this problem occurred anytime the vehicle was exposed to rain or snow. *ak | |||
| 04/15/2007 | 110000 | 1 | |
| Tl*the contact owns a 2000 ford expedition. the contact witnessed smoke ascending from the fuse panel and disconnected the battery. water was leaking into the vehicle, but the source was unknown. the cause of failure has not been diagnosed. the current and failure mileages were 110,000. ak | |||
| 01/10/2007 | 105000 | 1 | 12/20/2005 |
| 1. vehicle operating normally, stalled and would not start on interstate. 2. gem failed due to water, carpet and behind firewall wet. potentially fatal due to total immobilization of vehicle. towed. 3. gem and fuse box replaced, see below looks like nhtsa investigation and engineering study started. 39 cases reported nhtsa action number : pe05033 nhtsa recall campaign number : n/a make : ford model: expedition manufacturer : ford motor company year : 2000 component : electrical system date investigation opened : june 15, 2005 date investigation closed : open summary: complainants allege that when it rains or snows, water leaks into the vehicle around the windshield. the water seeps into the fuse box and ford's gem (generic electronic module) causing the wipers and other electrical components to malfunction. the gem controls multiple functions, including, among other things, wipers and lighting. *jb | |||
| 10/10/2004 | 30000 | 5 | 11/11/2000 |
| 6-12 months ago, 2000 ford expedition started having erratic electrical behavior. windshield wipers quit working during rainstorm while away on vacation. was very hazardous to have happen while driving down highway during a downpour! radio would go on and off while shifting the automatic transmission. took to dealer (still under warranty at this time), they tightened up some things, problem went away, until next rain storm! due to needing the vehicle, i could not get it back to dealer before factory warranty expired. i thought it would be ok though, because i had purchased a premium extended warranty. took to dealer a second time, now truck tries to start itself with no key in ignition, wipers again fail while driving during rainstorm, heater blower motor remains running after exiting vehicle. this drains the battery if left overnight, and results in an inoperable vehicle. truck four wheel drive indicators flash on and off at times while driving. not a good feeling when traveling 70 mph on the freeway. after inspection, dealer informs me that water has intruded into the dash components due to a leaking windshield. they state the extended warranty wont cover it because they dont cover water intrusions. gem module, fusebox need replaced, windshield resealed to fix problem. quote of about $1000.00 i declined repairs at the time. went home and researched the problem. seems many, many people have had the same problem. i called ford and after many phone calls, they declined to do anything about it. i am very disappointed with ford. have always bought their products because i believed they stood behind their reliability and workmanship. here is a factory installed windshield that started leaking before their 3/36 warranty expired, their dealer band-aided the problem instead of fixing the cause of the problem while still under warranty. now i have an inoperable vehicle in my driveway that frankly, seems to be a major safety risk to put my family of six in. | |||
| 06/10/2004 | 50000 | 1 | 04/15/2002 |
| My husband happened to be walking up to my car and noticed the smoke coming from the hood. when he opened the hood the cruise control switch was on fire. we still have it disconnected because we're afraid it will catch the car on fire.*ak | |||
| 01/15/2004 | 50000 | 1 | |
| Consumer parked vehicle at 9:00 am, and at around 4:00 pm fire started in the engine compartment on driver's side. fire spread to house. air conditioner compressor was replaced nearly six months before fire. fuse went out on a blinker. never had problems with cruise control. rarely used cruise control. made a long trip within 3 weeks before fire and cruise were working.*ak | |||
| 07/20/2001 | 1 | 03/01/2000 | |
| Reported engine losing power to dealership while vehicle was under warranty on 2 prior occasions before vehicle shut down totally while in driving mode. dealer's service department could not find a problem on those prior visits. with the complete power failure, the dealer's service department found that a fire had occurred in the electrical junction box, burning several wires that had to be replaced. dealer insisted that this total shutdown had nothing to do with previous lost of power that i reported to them. i was fortunate not to be in a lot of traffic when my failure occurred, but the next person may not be so lucky.*ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 06/14/2004 | 11/25/2002 | ||
| I lost my 2000 ford expedition, the insurance investigator report states that it was a faulty ignition wire that caused the loss of my vehicle, and personal affects and at the time i was in the process of moving to my new home and this happened at work, the fire destroyed to other vehicles parked next to my ford expedition everything was a total loss, my insurance company advised i needed to file a claim with my owners insurance, but i had already sold my old home and in the process to close on my new home. *nm | |||
| 06/02/2003 | 50907 | 5 | 07/15/2000 |
| On 6/2/03, expedition at 50,907 miles had coil on plug system on #7 and #8 fail. replaced. on 8/7/03 at 56,363 miles had coil on plug system on #3 fail. replaced. on 5/4/04 at 74,500 miles had cop system on #4 and #2 fail at high speeds. replaced. after replacing five of eight cop systems at a total cost of $1,862.07, i'm not very happy with the system. i was planning on writing up a good evaluation of the 2003 ford expeditions that we had in baghdad, but after this experience, i won't. *ak | |||
| 02/11/2004 | 3 | ||
| 2000 ford expedtion 4.6, ignition coils failing, dangerous to drive. ford knows it is a design problem, ford dealers not warranteeing or replacing the part.*ak | |||
| 12/01/2003 | 41000 | 1 | 10/01/2000 |
| The ignition coil failed twice which resulted in a sudden loss of power while driving 70 mph. the vehicle was taken to a mechanic who determined that the ignition coil springs were defective. *ak *nm | |||
| 03/13/2003 | 63885 | 2 | 05/09/2000 |
| On 5-03-03 ignition coil for #7 cylinder failed. i was told that it is unusual to occur on a vehicle with 56,000 miles. on 10-06-03 ignition coil for #6 cylinder failed. i was told that this is highly unusual that this occurs on a vehicle with 63,000 miles. on 10-14-03, i contacted ford requesting an inspection of this unusual occurrence to prevent any further failure of the ignition coils and was told that they could not help me because i repaired the condition. *la | |||
| When vehicle was shut off it continued to idle. dealer has been notified.*ak | |||
| 03/20/2002 | 3 | 05/01/2000 | |
| 11/01 vehicle stalls no power valley ford changes key and re-codes ,3/20 vehicle stalls can't restart/ trouble shots by vallety ford they replace a new battery for a new battery. 3/25/02 back in service officers stalls while driving , he beleives it to be the fault of an electronic gas key on ring, removes key to glove box, restarts vehicle 1 hour later vehicle stalls ,removes key re-starts vehicle operating/ emsg sent to winner ford and valley ford regarding continual problem growing worse with no solution. *ak | |||
| 01/26/2002 | 1 | 04/01/2000 | |
| The #4 ignition coil pack failed and was replaced. this is a common problem on ford 4.6l and 5.4l engines. i am creating a database of failures from multiple user groups and can confirm multiple (up to five on the same vehicle) failures of this part because of a heater hose that leaks on to the coil pack directly beneath it. mine failed while accelerating on to a highway, and was almost rear-ended since the truck suddenly lost power being that the #4 cylinder was no longer firing. since multiple failures have been recorded, ford should be liable for this as it is clearly a design flaw. *ak | |||
| 10/29/1999 | 1 | 10/01/1999 | |
| If the ignition switch is turned to ignition position #3 as defined in the owners manual, (p61), the gearshift lever may be moved out of park, without depressing the brake. position #3 is supposed to shut off engine and all accessories without locking the steering wheel. the problem is that it also unlocks the brake shift interlock safty mechanism that is supposed to prevent the gearshift lever from being moved from p (park). our 2 year old son was able to knock the gearshift lever down 1 position out of park(reverse) and the car rolled forward, down a hill and into a pond, wth him in it! the vehicle door locks automatically locked as the vehicle started to move. luckily the passanger window opened when the vehicle went into the water (must have shorted out) we were able to rescue him before the vehicle sank (approx 1 min). when the vehicle was removed from the water, the gearshift lever was in reverse position and the ignition switch was in position #3. we are concerned that the brake shift interlock is not activated when the ignition switch is in position #3. is there a valid reason for this, or is it an oversight in the design. i have since tested this on a 1997 expedition and it does the same thing. has there been any other reported problems with this? we called ford and they said that they do not do their own safety testing and that we should contact the nhtsa. what should our next course of action be? | |||
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||
| 12/13/2008 | 1 | ||
| Alarm went off and truck caught a fire; local fire department put fire out. *tr | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 11/05/2001 | |||
| While driving windshield wipers and radio stopped working. when shutting off engine, heater blower blewout cold air full blast, and starter kept clicking. vehicle taken to dealer twice, could not remedy problem. please add further details.*ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 01/11/2008 | 100000 | 20 | 05/01/2007 |
| Windshield leaks water on to gem module and fuse box. after rain or snow vehicle will try to start while already running wipers, radio, door locks, power windows, lights flashers will not work. dummy lights on dash will come on that water level low, no oil pressure and low battery. now it will not shift out of park. filed a formal complaint three months ago with ford motor compny and they have yet to acknowledge that i ever filed report. *tr | |||
| 08/23/2004 | 59107 | 1 | 02/01/2001 |
| My 2000 ford expedition was parked in my mom's driveway while we went to the beach. we returned 4 hours later and the horn was blaring and smoke was pouring out from under the hood. the fire department disconnected the battery and i had it towed to the ford dealer, who sold us the car. i refused to get back in the car with my kids, after i spent $700 to repair the burned out wiring, and ended up trading it in for a brand new expedition. the recall notice came out in jan -05, after my incident. my friend's f150 went on fire in the middle of the night with the horn blaring - which caused me to investigate the recall. some other fires have involved horns blaring. i want my $700 back. *jb | |||
| 08/01/2003 | 48000 | 7 | 08/17/2002 |
| 2000 expedition horn failed. *ts when the horn failed to operate an accident occurred and the air bags failed to deploy. on a previous occasion, the consumer experienced problems with the cruise control and the abs. the consumer stated the cruise control has been replaced 4 times and the horn was replaced 3 times. the consumer believed the continued failures of the abs and horn were due to an electrical short in the wiring. *jb | |||
| 06/19/2005 | 0 | 02/08/2004 | |
| Last month, my 2000 ford expedition caught on fire in my driveway after sitting for about 3 hours. the engine compartment burst into flames and melted every plastic and rubber component inside, including the driver-side front tire. with the help of the round rock fire dept., the fire was put out before it consumed the entire vehicle. a fire investigation report was taken and concluded it started in the fuse box area due to an electrical short. | |||
| 11/11/2004 | 97500 | 1 | |
| Vehicle was parked inside the garage. four hours later the vehicle caught on fire. vehicle was towed and totaled by the insurance company.*ak consumer states that ford motor company would over night claim of loss form but it has not been received.*sb *nm | |||
| 02/15/2005 | 1 | ||
| While parked for approximately five hours vehicle caught on fire. the cause of this was undetermined.*ak | |||
| 05/21/2004 | 45000 | 1 | |
| While parked the vehicle caught on fire without warning. the fire department stated it was an electrical wiring malfunction. *ak | |||
| 07/01/2004 | 1 | ||
| While being parked vehicle caught on fire. the cause of the fire was still undetermined.*ak | |||
| 12/29/2004 | 75000 | 1 | 04/15/2001 |
| My 2000 ford expedition after not being driven for over 6 hours caught on fire. the fire started in the engine compartment and in a time span of 15 minutes was a total loss. the fire burned the front of my house melting the siding and the garage door. *jb | |||
| 12/27/2004 | 1 | ||
| Vehicle was parked while all of a sudden consumer heard a loud noise. the engine caught fire, eventually burning down the vehicle. the cause was undetermined. *ak | |||
| 11/05/2004 | 47000 | 1 | |
| While the vehicle was parked a fire started in the engine compartment. vehicle was towed to the dealership. however, dealership did not resolve the problem. the cause was not determined. *ak same as odi #10099927 | |||
| 08/18/2004 | 62000 | 1 | |
| In process of moving parked vehicle at old house for 1 or 2 hours in driveway, and while talking with neighbor saw smoke coming from vehicle. another neighbor put out the fire with a hose. towed to dealership, and they said the fire started near master cylinder. will fax invoice for repair work. cruise control stopped working for 6 months or a year. no other problems with the vehicle other than the rear windshield wiper malfunctioned. no after market equipment on vehicle.*ak | |||
| 10/29/2004 | 66000 | 1 | |
| Consume rparked the vehicle an d 10 minutes later returned to vehicle and found it smoking. smoke coming from passenger side of engine compartment. on the way in to work the radio was cutting in and out.*ak | |||
| 10/26/2004 | 60000 | 3 | |
| Vehicle caught on fire after being parked 5 to 10 minutes. fire centered on driver's side near the firewall. the cruise control and rear windshield wiper failed within 2 months of the fire.*ak | |||
| 09/30/2004 | 56866 | 1 | |
| We owned a 2000 ford expedition, which we never experienced any problems with. the end of september (i can't remember the date right off hand) we arrived home from the playground and 10 minutes later our truck spontaneously caught fire. majority of the damage was done to the driver's side. the fire department said it looked to be electrical. a neighbor who lives down the street informed us that there had been several expeditions that recently caught fire. we then went to automotiveforums.com and was surprised to find many other individuals that this also happened too. i sent an email to the board of directors of the ford motor company just to let them know that there were many more people that had this happen to, and to this day never received a response. our insurance company informed us that most claims like this usually never get reported to ford. we had an investigative reporter from houston call us to get more information. maybe you could warn others so that they don't have to experience the same thing that we have. i can also obtain an report from the fire department if that would be of assistance.*ak | |||
| 03/14/2003 | 37600 | 1 | 07/11/2002 |
| Electrical motor under driver seat was hot and started a fire. i was able to get out car out of the garage at home before it caught fire. started as smoke from under seat and investigated to find the motor very hot. *jb | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 01/01/1901 | 1 | ||
| 2000 ford expedition caught on fire while parked. *mr after vehicle was parked for 40 minutes a fire started which originated under the hood. *tt *nm | |||
| 01/01/1901 | 1 | ||
| The consumer's 2000 ford expedition caught on fire while parked in his garage. *nm manufacturer notified. *tt | |||
| 12/08/2004 | 65000 | 1 | |
| When the vehicle was parked for 12 hours a fire started under the hood. the fire was put out. dealership was notified, but did not resolve the problem. *ak same as odi #10104367 | |||
| 08/19/2004 | 10300 | 1 | |
| While the vehicle was parked a fire started under the hood on the driver's side . the fire was put out, and the vehicle was towed. dealership was notified, but did not resolve the problem. *ak | |||
| 12/24/2004 | 108000 | 1 | 11/20/2000 |
| 2000 expedition parked in store parking lot, key removed. store employee extinguished fire by using extinguisher under wheel well. fire was confined to master cylinder and adjoining harnesses and plastic. cruise control failed two months prior.waiting for call back from dealer to see about repair.*ak | |||
| 09/11/2004 | 62000 | 1 | 06/10/2003 |
| My cruise control had stopped working about 2 weeks prior to this incident. round 5:00 am on yes 9/ 11/ 04 i was awakened by neighbors to let me know that my vehicle was on fire someone called the fire department to put it out. *ak it completely burned up everything it was a 2000 ford expedition xlt. i contacted ford and filed a complaint but they said that it was no wiring problem with my truck and that there was nothing that they could do | |||
| 12/11/2004 | 133000 | 1 | 03/05/2001 |
| Parked the expedition in a parking garage, approx. 2.5 hours later was called and told that the vehicle had caught fire. a concerned citizen put the fire out with an extinguisher. the fire department arrived and opened the hood to find that the fire had started on the left side nearest brake caliber. the fire department ruled it to be an electrical malfunction. after much thought after the fire, we remembered that the cruise control had stopped working. mark was contacted on 12/13/04 by bruce york to talk about where the fire had started. the owner, markpiatt, said that he had made a mistake and there was fire was at the brake master cylinder near the fuse panel not the caliper. mark said he would send pictures. | |||
| 11/19/2004 | 1 | 12/29/1999 | |
| I drove my 2000 ford expedition to work parked it and 1 1/2 hours later i was told it was on fire in the parking lot. the fire was put out quickly and no one was hurt. the origin of the fire is in the electrical system in the left side of the engine compartment near the dash. it was towed to a dealership and my insurance company has been contacted. *ak | |||
| 10/16/2004 | 58000 | 1 | 06/07/2004 |
| A fire started in the engine compartment of my 2000 ford expedition while parked in my driveway on saturday, october 16, 2004. the vehicle had been off for over 1 hour with the keys out and in the park position. the fire started on the driver's side of the engine compartment and burned very quickly leaving nothing left of the vehicle. fire marshall stated that the cause was unkown but the insurance comany is still investigating. they have claimed the vehicle as a total loss and are replacing it for me. just last night, my neighbor's expedition also caught fire in a similar manner and felt it necessary that i report my incident. *ak | |||
| 09/24/2004 | 82000 | 1 | |
| While parked with the key in the ignition a fire erupted under the hood. *ak | |||
| 09/09/2004 | 1 | 05/22/2003 | |
| Vehicle was running fine. vehicle was driven at 8:00 am. parked in the driveway all day. 5:30 in the afternoon, received a knock on the door with someone informing us that our vehicle was on fire. the vehicle was totally engulfed in flames and totally destroyed, almost catching the house on fire. fire dept stated it was something electrical.*ak | |||
| 07/21/2004 | 1 | ||
| While driving a fire started underneath the hood on the driver's side. consumer pulled over, and had the vehicle towed. dealership was notified, but did not resolve the problem. *ak | |||
| 09/03/2004 | 72000 | 1 | |
| Consumer was awakened after smelling smoke. he went to the garage and the door was too hot to touch. vehicle was on fire. t a recall was received on the windshield wiper motor. however the fire seems started under the hood.*ak | |||
| 12/24/2003 | 54000 | 1 | 10/01/2001 |
| Vehicle was parked by 7 pm in the driveway and the key was taken out of the ignition switch. around 3 am the vehicle caught on fire under the hood. *ak *jb | |||
| 05/07/2003 | 45175 | 1 | |
| Vehicle caught fire in the engine, inspector stated it was an electrical problem. dealer nottified.*ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 08/08/2004 | 65000 | 5 | |
| Prior to our 2000 ford expedition being recalled for the cruise control problems, we experienced electrical problems with the interior lighting group; radio, windshield wipers, etc. after a rain, the windshield wipers would not work and the blower motor would remain on or be on without ignition activation. the battery has run down because of this! we recently experienced the problems again and took the vehicle to our mechanic who recommended an electrical specialist. he diagnosed the windshield seal leak as a contributing factor to the junction box-gem module malfunctioning. *tr | |||
| 05/13/2007 | 127000 | 13 | 12/14/2004 |
| I have a 2000 ford expedition, the windshield is leaking onto my gem module and fusebox behind the dash and causing all kinds of electrical problems. the dealership has quoted me over $1000 to fix this problem, and i have read many forums and alot of complaints about this exact same problem all over the country. sounds like this problem should be made into a recall. it is costing people lots of money to fix one of fords screw-ups. *tr | |||
| 11/24/2006 | 129000 | 3 | 10/01/2001 |
| Rain or snow causes multiple failures in the electrical system. most recently, the blower fan failed to operate while the vehicle was running. once the ignition was switched off the blower fan would run. in addition, the wipers and radio would only work when the truck was in park or neutral. needless to say that i had to pull over and wipe the inside of the windshield. this is the 3rd year in a row that these issues have occurred. i would like to add my name to the list of vehicles that have this problem with the leaking windshield. nhtsa defect investigation #ea05015. *jb | |||
| 11/28/2006 | 1 | ||
| My 2000 ford expedition leaks from the windshield during heavy rains, and water comes into the cabin area. the water also has caused my gem (general electronic module) to malfunction, making my hvac blower to spontaneously turn on after i turn off the vehicle and remove the key from the ignition. this causes my battery to run down. i would expect that this kind of malfunction could lead to more serious problems and possible fires due to unwanted electrical activity. *jb | |||
| 03/31/2005 | 09/09/2000 | ||
| 2000 expedition, which i've owned since new and never been damaged in an accident, ~53,000 miles is having electrical issues that at times are safety issues as well. started with front wipers running constantly, now sometimes they work sometimes they don | |||
| 09/07/2004 | 4 | ||
| The windshield wipers worked intermittently, causing the interior lights, instrument cluster, and windows not to function. manufacturer was contacted by consumer.*ak | |||