Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - OTHER - LABELS | ||||||||||||||||
| 02V239000 | FORD MOTOR COMPANY | from 03/31/1999 to 08/06/2000 | V (Vehicle) | 80254 | MFR | FORD MOTOR COMPANY | 09/09/2002 | 09/16/2002 | 571 | 120 | ||||||
| Defect Summary | Certain 4x2 sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 120, tire selection and rims for motor vehicles other than passenger cars. the rear tire pressure is incorrectly listed on the label for 4.2 vehicles. | |||||||||||||||
| Consequence Summary | Customers may inflate their rear tires based on the incorrect tire pressure information on the certification label. | |||||||||||||||
| Corrective Summary | A supplementary label will be sent to customers to place near the certification label to identify the appropriate rear tire pressure. the customer may also have the dealer install the label on the vehicle, if they so desire. owner notification is expected to begin during september or october 2002. owners who do not receive the free label and installation instructions within a reasonable time should contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | ||||||||||||||||
| 00V396000 | FORD MOTOR COMPANY | from 03/30/1999 to 09/21/2000 | V (Vehicle) | 495000 | 03/06/2001 | MFR | FORD MOTOR COMPANY | 11/28/2000 | 11/29/2000 | 571 | 225 | |||||
| Defect Summary | Vehicle description: certain sport utility vehicles, pickup trucks, and passenger vehicles fail to comply with the requirements of fmvss 225, child restraint anchorage systems. the affected expedition/navigator owner guides do not identify the locations of seating positions equipped with tether anchorages, and do not provide instructions for securing child seats to these tether anchorages. the f150 sc owner guides do not provide the procedure for securing child seats to the tether anchorages. the taurus/sable owner guides do not identify the center rear seating position as having latch compatible lower anchorages. | |||||||||||||||
| Consequence Summary | In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child. | |||||||||||||||
| Corrective Summary | Owners will be provided with owner guide inserts revised to provide the required information, and instructions for affixing these inserts to their owner guides. customers will also be advised that if they prefer, their dealer will affix the inserts to their owner guides. | |||||||||||||||
| Notes | Owner notification began march 6, 2001. owners who do not receive the free label and installation instructions within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 13144 | 08/01/1999 | 6091934 | Subject regarding parking aid module (pam) diagnostic and diagnosis tip. *tt | 11/16/2000 | |
| 6912 | 09/01/1999 | 6090249 | Subject regarding parking aid module (pam) and diagnosis tips. *tt | 03/13/2000 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 02208 | 10/14/2002 | 10013060 | Climate control a/c service tech tips. *eh | 04/07/2005 | |
| 02121 | 06/24/2002 | 637882 | White flakes coming from the air conditioner vents when the blower motor is engaged. *tt | 12/06/2002 | |
| 15652 | 02/01/2002 | 630706 | Concerns with climate control system air discharged through the defroster ducts only, regardless of setting. *tt | 04/19/2002 | |
| 14627 | 01/01/2001 | 617999 | Conditions on climate control system air flows through defrost only. *jb | 04/03/2001 | |
| 0018 | 01/10/2000 | 612297 | Vehicles equipped with electronic automatic temperature control (eatc) , may exerience the blower motor staying on high after desired temperature is reached and/ or the system does not maintain set temperature. *mjs | 06/07/2000 | |
| 0032 | 02/07/2000 | 612318 | Vehicles may experience air conditioning inaccurate ambient temperature displayed- vehicles equipped with eatc- continental and ls built through 10/15/99, all others built through 8/31/99. *mjs | 06/07/2000 | |
| 99196 | 09/20/1999 | 6090087 | Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt | 03/08/2000 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 15363 | 11/01/2001 | 630376 | Some vehicles built between january 2000 and july 2000 may exhibit a radio reception condition of two stations received at once in the am band. *tt | 04/16/2002 | |
| 15262 | 09/01/2001 | 625722 | Information on radio operation with rear seat entertainment system. *tt | 11/30/2001 | |
| 8019 | 04/01/2000 | 613614 | Some vehicles ordered with a compact disc player will be equipped with a redesigned compact disc player. **mr | 07/26/2000 | |
| 8430 | 03/01/2000 | 612854 | Brief information on the personal audio system feature. *tt | 06/13/2000 | |
| 13805 | 01/01/2000 | 612822 | Information on the new cd magazine that will not interchange with prior models, vehicles built after 8/16/99. *mjs | 06/12/2000 | |
| 13784 | 01/01/2000 | 612809 | Some vehicles radios may display no dj- no disc or cd will not eject. *mjs | 06/12/2000 | |
| 13712 | 01/01/2000 | 612700 | Information regarding vehicles that experience the radios that display no dj-no disc or cd will not eject. *mjs | 06/12/2000 | |
| 8019 | 01/01/2000 | 8019 | 612574 | Expeditions and navigators built after 8/16/99 and ordered with a compact disc playres will be equipped with a redesigned compact disc playres. | 06/09/2000 |
| 7970 | 01/01/2000 | 7970 | 612487 | Radios may display no dj - no disc or cd will not eject. this indicates a disc within the magazine is not recognized. | 06/08/2000 |
| 13191 | 09/01/1999 | 6090551 | Information regarding poor audio am reception while operating windows. *mjs | 03/21/2000 | |
| 7003 | 09/01/1999 | 6090371 | Information regarding poor audio am reception while operating windows. *mjs | 03/20/2000 | |
| EQUIPMENT - OTHER - LABELS | |||||
| 02L10 | 08/01/2002 | 633753 | Subject regarding supplemental tire information label.*jg | 09/24/2002 | |
| 13544 | 11/01/1999 | 610922 | Some vehicles may be delivered with a b-pillar trim panel, that has a yellow sticker, which states that it is side airbag compatible. this does not mean that the unit is equipped with side airbags. the yellow sticker on the b-pillar | 05/18/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL | ||||||
| PE05033 | FORD MOTOR COMPANY | 06/15/2005 | 10/13/2005 | ELECTRICAL SYSTEM FAILURE | ||
| Odi has received 39 reports alleging that water leaks around the windshield causing electrical failures, including but not limited to the windshield wipers and the headlamps.ford reports that water entering the vehicle can wet the power distribution box (pdb) and the generic electronic module (gem).these components control various electrical systems in the vehicle.this investigation has been upgraded to an engineering analysis, ea05015, to allow further investigation of the issue and to assess the nature of the potential safety consequence. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 09/09/2007 | 88000 | 1 | |
| With no warning spare tire cable snapped while driving down road causing spare tire to fall out and strike rear wheel of vehicle, then flew off side of road. discussion with ford indicated this is unheard of and they wanted $300+ to repair. discussions with multiple other shops (not ford) indicate this does happen with this type of spare mount. repairs completed for under $150. i am concerned that spare can come out and once loose hit other vehicles or property/persons. *tr | |||
| 08/01/2006 | 2 | 02/01/2000 | |
| I purchased a 2000 ford expedition eddie bauer suv new from a local dealer in the los angeles area. current mileage is 127,300. this concerns a very serious safety problem that has happened twice since we have owned this vehicle. this vehicle is only used to commute to work, never off-road or abused in any manner. a few months into our ownership, we were traveling on the freeway and going over a overpass at 60 miles an hour the spare tire dropped off the suv and rolled across four lanes of traffic at night. luckily, it did not kill someone. then about 8 or 9 months ago it happened again just backing out of our driveway. inspecting the problem it is clear the steel cable hoist holding the tire up under the rear is breaking under stress. it is clear this is a design defect and a very real safety issue. we have taken it to the local dealership and i have called their 800 number. they claim the vehicle is outside the warranty period. i say this is a safety issue that ford should not only fix but should redesign the whole mounting system to better support the tire. the tire and rim should have a positive locking device that securely holds the tire in place so the steel cable hoist is used only to raise and lower the tire when the vehicle is at rest. ford will not put this in writing. i have filed complaints on this issue here in california with the dmv and other agencies - they are referring me to mediation boards to settle it financially. but the ford fix of installing another steel cable hoist system is not safe. i am considering a third party mounting system to the outside of the vehicle because i do not want this to happen again. presently, i am driving without the spare tire because we do not want another ford fix and it would be unsafe carrying it inside the vehicle. you are my last chance of resolving this safety issue. my next step will be to pursue this complaint directly with the public media. that is how serious i am taking this problem. *tr | |||
| 11/02/2006 | 83000 | 1 | |
| Vehicle's radio, heat remained on even with keys out of the ignition. | |||
| 01/20/2004 | 27074 | 1 | 08/22/2000 |
| Spare tire winch cable snapped causing spare tire to detach and bounce away behind the car while driving. nobody was hurt in this incident, but i believe this is a major safety defect.*ak | |||
| 03/01/2000 | 1 | ||
| Customer states pedal button on left of steering wheel is installed backward, dealer removed and reinstalled correctly. *tt | |||
| EQUIPMENT - ELECTRICAL | |||
| 1 | 07/15/2000 | ||
| The safty cap would not stay on the lighter outlet. nlm | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 09/08/2003 | 87500 | 5 | 08/31/2002 |
| Problems with headlights blowing out, replaced bulb, still no high beam. lights completely went out one night. had to have family member follow me home. battery detached to get lights inside off. lights originally went off when i plugged my cell phone in for charging; something that i have always done in my prior vehicles. vehicle cutting off, shop states that it is due to problem with emission. ac runs hot when vehicle keep turning off. vehicle acceleration is bad. vehicle even when running on interstate appear to be having difficulty maintaining speed, appears to be wanting to cut off. vehicle cuts off in middle of traffic for no particular reason. started putting premium gas, but gas smells are bad when i run vehicle in garage to warm up. shop thinks that once charge ac may improve. *la | |||
| 10/01/2000 | 2 | 05/01/2000 | |
| Consumer states that when starting up the vehicle the vehicle tends to jump forward and/or jump into neutral when comping to a stop. on seperate occasions the vehicle has hit other vehicles and also has hit people walking in front of the vehicle. nlm dealer replaced transmission but problem still exists. on a separate occasion, the vehicle was involved in an accident, causing the air bag light to come on. consumer states there is a bad odor coming from the a/c unit. dealer drained a/c unit, but problem still exist. consumer states that rear window is leaking. *tt | |||
| 10/15/2000 | 04/01/2000 | ||
| Fuel mileage has plumeted to 12mpg average from 17mpg after replacement of a/c compressor after accident. | |||
| 1 | 11/01/1999 | ||
| The air conditioner system's condensation pours down onto the catalytic converter causing a very loud cracking sound. nlm | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 02/15/2007 | 150000 | 1 | 02/01/2000 |
| Electrical problems on 2000 ford expedition. blinker lights inop. speedometer tuning on and off, radio station/clock lights don't work. radio sometimes wont work. rear windshield wipers don't work. *nm | |||
| 11/02/2006 | 83000 | 1 | |
| Vehicle's radio, heat remained on even with keys out of the ignition. | |||
| 10/01/2005 | 40 | 10/02/2004 | |
| I received info from nhtsa that there are performance issues regarding my ford expedition. these include the failure of rear windshield wiper to work and failure of radio lights. *nm | |||
| 03/10/2004 | 2 | 11/02/2000 | |
| Dt: contact states whenever it was raining the windshield wipers would not work, only after the vehicle was stopped. also, there were electrical issues; the doors would unlock while driving, and radio went on and off. while driving the contact noticed while it was raining the windshield would leak. the windshield and part of the electrical system were replaced.*ak | |||
| 10/29/2004 | 66000 | 1 | |
| Consume rparked the vehicle an d 10 minutes later returned to vehicle and found it smoking. smoke coming from passenger side of engine compartment. on the way in to work the radio was cutting in and out.*ak | |||
| 11/05/2001 | |||
| While driving windshield wipers and radio stopped working. when shutting off engine, heater blower blewout cold air full blast, and starter kept clicking. vehicle taken to dealer twice, could not remedy problem. please add further details.*ak | |||
| 1 | 07/15/2000 | ||
| Cassette player malfunctioned. nlm | |||
| 10/23/2000 | 1 | 05/17/2000 | |
| Vehicle is not shifting into gears correctly. when shifting into park, radio and interior lights come on without operating them. also, while driving radio and interior lights cut off without operating them. consumer has contacted dealer. dealer unable to determine cause of problem. *ak *slc | |||
| 04/01/2000 | |||
| Engine accelerates when first started and when placed in park. heat/ air system and radio shuts off at the same time. problem reported to dealer and ford motor company. dealer kept vehicle for eight days and did not fix problem.*ak | |||
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||
| 05/10/2002 | 1 | 03/30/2002 | |
| While driving, spare tire locked underneath vehicle had its bolts snap, causing tire to fall onto ground.*ak *slc | |||
| 01/27/2002 | 1 | 03/01/2000 | |
| Cable holding spare under carrier tore allowing tire to hit my car and almost hitting car. *ak | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 08/01/2005 | 1 | 05/05/2002 | |
| Consumer concerns regarding the jack equipment that came with her 2000 ford expedition.***no answer required***.*mr the consumer stated the jack did not fully lift the tire off of the ground. additionally, the jack was highly unstable and when other vehicles passed by the vehicle rocked dangerously. *jb | |||
| 01/01/1901 | 1 | ||
| 2000 ford expedition jack equipment conforms to a sedan rather than a suv.***no answer required***.*mr when the jack was fully extended, it didn't lift the tire off the ground. the jack was highly unstable and when vehicle drove by, the vehicle rocked dangerously because a wood 4 x 4 had to be used just to reach the point where the suv could even get off the ground. *jb | |||
| 1 | |||
| When using jack to remove tire, jack gave way, causing vehicle to fall down on its axle, potentially injuring the owner's arm. consumer has linked the problem to base plate of the lift which jack was too small to support due to the weight of vehicle. *ak *ml | |||